sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,320 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased the Abode Althia tap in brushed nickel. Collected from the depot. Staff very helpful. Would use them again.”

Helpful Report

Posted 1 month ago

“I really wanted to give 5 stars as the tap arrived in days ..the website said 4-6 WEEKS!..so that was impressive. I have one of the Swich water filter systems already and this is a gift for my sister..she wants it fitted in her kitchen. The reason I am not giving 5 stars is that I asked a question via the chat..my question was “is the kit complete on arrival , will I need to purchase an a tea parts”?..the response that came back was “the filter is included”. I know that so the question I asked wasn’t really answered. I haven’t bought from Sinks-Taps.com before but I am assuming all is present and correct.”

Helpful Report

Posted 1 month ago

“so helpful and took their time to give me the best option”

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Posted 1 month ago

“Excellent value and fast efficient service!”

Helpful Report

Posted 1 month ago

“Ordered item from Sinks-Taps.Com on April 18th 2026 which was despatched on April 24th. At the time of ordering it was stated that the item was in stock. To date I have not received the Item I purchased. The purchase experience was efficient but there the efficiency ends. My e-mail enquiry from 1st May 2026 to the seller regarding my delivery remains unanswered. The seller's selected courier, DHL, have not responded to my enquiry as to where my delivery is or when they are likely to deliver. Although DHL stated they made an attempted delivery it would appear that this attempt was made to an incorrect address. Either myself or other family members have waited in on several occasions, hours at a time, to sign for the delivery as is the Courier's request. A totally unsatisfactory purchase experience without contact from either party.”

Helpful Report

Posted 2 months ago

“Good price and fast delivery”

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Posted 2 months ago

“My new tap looks great. It was delivered quickly and well packaged.”

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Posted 2 months ago

“Ordering process simple and quickly supported by confirmation email. However since order was placed we have had no update 6 days later on status of order and expected delivery date.”

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Posted 2 months ago

“Very efficient company quick delivery”

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Posted 2 months ago

“Excellent advice and support from this company. Highly recommend.”

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Posted 2 months ago

“Excellent service, good quality goods at affordable prices. Very pleased with purchase. Help available if needed.”

Helpful Report

Posted 2 months ago

“On time and product as expected . All fine”

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Posted 2 months ago

“Ordered with expectation of 3-5 days delivery. Arrived the next day. Absolutely thrilled!! Works perfectly. Great service.”

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Posted 2 months ago

“Ordered a caple basket, well packaged, fast despatch, arrived safely said”

Helpful Report

Posted 3 months ago

“Product seems reasonable. Not installed as yet. Delivery updates rubbish. DHL need a better system than your 98 on list for delivery. No live updates and kept getting stuck on delivery numbers for ages. So no clue when I’d get my delivery . Should’ve been delivered 1st April didn’t happen until 2nd. Which I had to attend an appointment, but luckily I was back for 6 o’clock delivery.”

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Posted 3 months ago

“extremely easy website to use, order turned up promptly, very happy with how everything worked.”

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Posted 3 months ago

“Excellent prompt service at a competitive price”

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Posted 3 months ago

“Sink ordered wed afternoon arrived before 12 next day, amazing service especially as it was free post would definitely recommend.”

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Posted 3 months ago

“Good value' arrived in a very timely fashion and well packed”

Helpful Report

Posted 3 months ago

“The tap I ordered was in stock on the website showing shipping in 1-2days. However, a week after ordering there was no sign of it being shipped. I tried to follow the steps online to check delivery status (for if you don't have an account, which I don't) but it just kept asking me to create an account. When I emailed customer service, I did get quite a quick response in the form of an apology that the website was incorrect. Due to manufacturing issues the tap wouldn't be available until May (I ordered in February and need the tap sooner than then). I asked to cancel the order and for a refund, which was also promptly answered. They confirmed the refund would be with me in 5 working days. I was also given an email address for the accounts team should I have any further questions. Bit concerning but so far sort of so good. Over a week later I'd still not been refunded. I emailed customer service and accounts (same emails to both) four times about this over a period of 15 days, all with no responses. My last email suggested I would get my credit card company and/or the Financial Ombudsman involved if the lack of refund/communication continued. Shortly after that I got an email from PayPal that my credit card was expecting a refund. But I got no further communication, explanation or apology from Sinks Taps. In all it took a month for my refund to arrive. Pretty poor to be honest.”

Helpful Report

Posted 3 months ago

sinks-taps.com is rated 4.7 based on 5,320 reviews