Having ordered the sink on the 18th of August I thought this would have been with me within 5 days so booked in worked for the following weekend, sadly having had no correspondence or phone call the weekend came and went with no sink, yesterday I rang to find out what was going on and was told that the company who made the sink were on summer break and they could not give me a date for delivery, shocked i asked for a refund as this was not what the website and most references said, the lady said she would speak to someone and get back to me, she did not and a gentleman did within the hour, he apologised ( great) but did offer me an alternative with no additional cost, not ideal but at least it's a gesture, I accepted his proposal but still await the sink but have has an email to say its coming. SUMMARY: Not a great experience but at least I will get sink finally.