sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,328 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,328 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my second purchase, over a number of years, and I have always found the company quick to respond to the initial telephone call and my order has been processed very promptly. After-sale service has been provided speedily and efficiently. Sinks-taps.com would certainly be my first port of call.”

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Posted 10 years ago

“Fantastic service at a great price”

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Posted 10 years ago

“Excellent informative service. Prompt delivery, very pleased with the Sink and tap. Looks stunning in the kitchen! Highly recommended. !”

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Posted 10 years ago

“Helpful on the phone, good website and advise on the phone. Delivery very straightforward.Would recommend”

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Posted 10 years ago

“I ordered a Reginox 1.5 bowl ceramic sink with tap. It was delivered quickly and well wrapped. It's a lovely product and at the best price I could find.”

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Posted 10 years ago

“Very efficient, good service, delivered on time. Client happy with goods. Can't find a fault. Thank you.”

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Posted 10 years ago

“I was told By sinks-taps that I would need some extra fixings to instal my franke sinks. I was unable to get the sinks fitted as soon as I expected. When the sinks were fitted it transpired that I did not infact need the additional fixings. I contacted sinks-taps as soon as I knew this but they have stated that they are unwilling to refund me as it is outside their returns policy. As a result I am now left with £54 worth of unused and unopened fixings which I have no use for. This is really poor and I would not recommend this firm when their approach is like this.”

Helpful Report

Posted 10 years ago

Dear Mr Kirk. Thank you for your constructive and valuable feedback. Unfortunately as a business we have to have some form of structured returns policy. At the moment it is 14 days which runs inline with the laws surrounding online trading. We are looking at increasing the timescale to possibly 30 days. However, in your case you had the products for almost 3 months so it still wouldn't have been of benefit. In relation to your comment regarding our sales staff telling you that you need a plumbing kit. We never TELL a customer they have to have something we simply recommend all the options. Every sink needs a plumbing kit underneath and we simply advised you that the sink didn't come with one as standard. You then decided to purchase a plumbing kit but ultimately didn't end up using the one you bought. We have taken your comments onboard and will be making spot checks on sales advisors to ensure we continue to achieve our high levels of customer service at all times.

Posted 10 years ago

“Love the tap, especially the pull out hose but it easily looks marked and is hard to get clean.”

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Posted 10 years ago

“Speedy delivery and good prices”

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Posted 10 years ago

“Very good. I thought there might be a delay, but it arrived in time. Service good, product excellent, and price great.”

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Posted 10 years ago

“Excellent service, thoroughly recommend.”

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Posted 10 years ago

“Very helpful....good advise .....on time delivery All in all a very professional service”

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Posted 10 years ago

“Easy to order. Kitchen tap arrived on time. Good packaging and even came in its on cloth bag.”

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Posted 10 years ago

“In a long building project I have ordered many items but rarely have I had such great service. I needed a ceramic sink to be on the lower side than was standard for that manufacturer and I was promised that boxes would be opened and sinks measured until the right one was found. This was more than the manufacturer would do as I had already contacted them. The sent sink was perfect- thank you. The tap finish was completed to order and arrived within the time frame and looks great. The price for both products was very competitive and the service outstanding.”

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Posted 10 years ago

“The quality of the taps is excellent and good value for money. The delivery time was great.”

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Posted 10 years ago

“I needed to know why my new tap was not working properly. The person I spoke to at Sinks-Taps explained that even though certain taps were rated for low pressure, very few of them would work with a gravity-fed system. I was directed to a tap which does the job (more or less), and I'm happy with my purchase. I do however think the website could explain which taps work on a gravity-fed system, which many people in the UK still have.”

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Posted 10 years ago

“Good prompt service.”

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Posted 10 years ago

“Excellent service and delivery”

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Posted 10 years ago

“Purchased a sink which arrived perfectly boxed with no damage,which in this day and age is a plus! Great customer service and the delivery driver was polite and helpful too.All in all I would recommend this site.”

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Posted 10 years ago

“Nice tap at a good price. However the tap was advertised as coming with an airiator . It came with a standard nozzle I phoned customer services about this and they where very friendly and said they would send me an airiator, however when it arrived it was another standard nozzle. I would therefore suggest changing the wording on the Web page as it is misleading.”

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Posted 10 years ago

sinks-taps.com is rated 4.7 based on 5,328 reviews