sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,328 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,328 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was delivered as described and undamaged. The flexibility of delivery is frustrating being told I could pay more on top of the delivery charge to specify a time and to receive a sink on a wooden pallet I then have to dispose of was inconvenient”

Helpful Report

Posted 10 years ago

Hi Steve. Many thanks for your review. Up to 2013 we had our own home delivery service and we could provide a 2 hr time slot to customers. Unfortunately due increased operating costs and the reluctance of customers to pay for delivery, we had to look for an alternative. The system we have now enables us to specify an exact delivery day for the customer and on the day of delivery we can provide a 2-3 hour delivery window. As with many systems, the delivery company we use do charge extra for services such as a timed delivery or delivery before a certain time. However, we very rarely use these extra services as 99% of customers can work within a 2-3 hour time slot. Apologies if on this occasion we didn't provide a service that met your expectations. We are always looking at ways to improve our delivery service and take your comments onboard.

Posted 10 years ago

“excellent service, veryhelpful on the phone, goods arrived quickly”

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Posted 10 years ago

“Taps were excellent. Speedy well packed delivery.. Will definitely use this company again.”

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Posted 10 years ago

“The customer service I received from sinks - taps was first class. Someone was always available to answer my questions online, over email or by phone. I even chatted online with a rep on a bank holiday Monday which I thought was above and beyond. The end products are gorgeous and exactly what we were expecting. Very happy and would definitely recommend”

Helpful Report

Posted 10 years ago

“I used sinks-taps.com for first time a few weeks ago for Reginox 11/2 bowl sink (without a drainer). It is difficult to find a decent SS sink without a drainer (which can facilitate a better design solution in certain "tight" kitchen layouts - particularly where a dishwasher is being installed), I used sinks-taps.com again for a Bluci mixer tap. On both occasions I ordered via telephone as I prfere to double check the order PRIOR to finalising it as this can save time and inconvenience if (possibly) requiring to return an incorrect order. On both occasions the the products were correct and delivery was exactly as expected with very good text and advisory e-mails updating delivery by DPD: in short - excellent all round. ABC (Edinburgh)”

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Posted 10 years ago

“Very efficient and helpful service thanks”

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Posted 10 years ago

“Very quick service& delivery”

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Posted 10 years ago

“Good quality product delivered promptly....kept informed at all stages during the process.”

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Posted 10 years ago

“Constantly chasing parts for two weeks ....no calls back when promised...in the end bought from elsewhere no apology held the job up. Don't waste your time with these...better service from B&Q and that's dating something!”

Helpful Report

Posted 10 years ago

Dear Mr Bray. Please accept our apologies for any inconvenience caused. I have looked into this matter and found the sink was in stock at the time of order but the tap was shown on the website as out of stock. We spoke to you about the delay on the phone and one of our Customer Service team then emailed you a list of three possible alternative models. It would seem from your comments that the email was not received and therefore you were under the impression that no one had come back to you. I have spoken to the Customer Service team and explained we must back up emails with possible alternative products, with a phone call to the customer! Again, please accept my sincere apologies. On this occasion we did not achieve our usually high standards of Customer Service! Regards, Richard (Managing Director)

Posted 10 years ago

“Very good delivery service Tap was well packaged also”

Helpful Report

Posted 10 years ago

“Good clear web site. Quick delivery. Item well packed”

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Posted 10 years ago

“We ordered a tap as the price was competitive and feedback from other customers was positive. The tap arrived quickly without a hitch.”

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Posted 10 years ago

“After wasting time and effort trying to buy our sink from the cheapest site I could find which couldn't deliver on time and was terrible to deal with I cancelled that order and chose SINKS-TAPS. I paid a bit more but then realised that the higher price included the drainage assembly which the cheap site didn't. From the start I was able to speak to someone very helpful at TAPS-UK. They promised an extra quick delivery in two days which they kept to. After the previous experience it was such a relief to deal with a thoroughly professional and efficient company.”

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Posted 10 years ago

“I don't do reviews!”

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Posted 10 years ago

“Before ordering this tap I spoke to a very lovely girl at the company who was so helpful and I am just so sorry that I can't remember her name. I ordered the tap online and it arrived within a day or two beautifully packaged. I am delighted with the purchase and it has been well admired by both friends and family. Would certainly not hesitate to use this company again for further purchases.”

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Posted 10 years ago

“Great products at competitive prices. Ordering is easy from a great selection. Arrived on time, well packaged .”

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Posted 10 years ago

“Quick reliable service. Good communication and great products.”

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Posted 10 years ago

“Good fast service and delivery”

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Posted 10 years ago

“Pleased with quality of tap and arrived in bomb- proof packing.”

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Posted 10 years ago

“Sink and taps were perfect and delivery was prompt. Would use this site again”

Helpful Report

Posted 10 years ago

sinks-taps.com is rated 4.7 based on 5,328 reviews