sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,222 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,222 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was good but my ABODE tap had a fixing piece missing so haven't fitted it yet. This is Abode's fault as their factory in Italy didn't properly check contents before dispatch to the seller. Why should this be so hard to do?? It's not as if there are hundreds of parts to check.”

Helpful Report

Posted 6 years ago

“No problems at all, just as described, looks good”

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Posted 7 years ago

“Helpful, good prices and delivered what they said.”

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Posted 7 years ago

“Excellent product and fast delivery. Second purchase of same sink but for different pproperty which shows must be good quality. Only down side is that on website it says it is FREE delivery on orders over £50. I spent over £200 and got charged just under £30 which i must say i not overly happy about so watch out if you are buying.”

Helpful Report

Posted 7 years ago

Hi John Many thanks for your review and feedback. The Free delivery relates to 99% of products to over 90% of UK locations. As you ordered a fragile and heavy ceramic item which needed to be delivered on a specialist pallet service. It was also going to a remote SA postcode so a delivery charge was payable in this instance. The total delivery charge you paid was subsidised and we did discount the amount assigned to the FREE UK locations. Apologies for any confusion, we deliver all shapes and sizes of goods all over the UK and worldwide. The combination of delivery possibilities and options can be very complex. However, we would still like to thank you for leaving a review and a 4 star rating is more than fair! Kind Regards, Paul.

Posted 7 years ago

“Sinks and taps , excellent service and pricing. However the taps themselves were on the site as suitable for 0.3 psi and the Caple box had the same label. Our pressure on hot is 0,5 and cold 2.5 bar. The new tap has reduced the flow to a trickle and the cold to at lot less than 2.5. I am not sure these taps are fir for advertised purpose”

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Posted 7 years ago

“Best price I could find and arrived fully packaged in a few days”

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Posted 7 years ago

“Good price and quick delivery on a cool tap. What more can you ask for?”

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Posted 7 years ago

“Had to return item ordered, not suitable however very good quality”

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Posted 7 years ago

“Product very satisfactory but web site said next day delivery if ordered before 3pm and when ordered about 9.30 am Monday we were later emailed about 5pm stating delivery on Wednesday. It's always somewhat disappointing when web sites don't live up to their stated terms.”

Helpful Report

Posted 7 years ago

Hi Brian. Thank you for your review. The website states the product you ordered does state it is available on a FREE delivery option. However, when you went through the delivery options page you selected the SuperSaver option which is clearly shown as an average of 3-5 working days. There was also an option on that same page to select an exact delivery date which included the next working day - You didn't select this option. We did deliver the ceramic sink within 3 working days and free of charge. Thank you for using us and I hope this clears up the confusion you experienced. Kind Regards, Paul.

Posted 7 years ago

“By reading info I realised I needed hard water filter & had ordered wrong on last time. Could be clearer as to difference.”

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Posted 7 years ago

“Delivery service first class, unable to comment on tap, will not be fitted for another week.”

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Posted 7 years ago

“Good product with good customer service. Delivery method leaves a little to be desired!”

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Posted 7 years ago

Hi Graham. DPD are usually very good. However in this case the driver had difficulty trying to find your house and the parcel did eventually get delivered a few days later after our Customer Service team became involved. Apologies for any inconvenience this may have caused. Regards Cesena.

Posted 7 years ago

“Well packed good product easy ordering and service”

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Posted 7 years ago

“Easy site to find what I wanted”

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Posted 7 years ago

“It was easy to filter sinks by specific criteria which we have not found on other comparable sites. This makes it easier to find exactly what you are looking for.”

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Posted 7 years ago

“Sink arrived in excellent condition and in very good time ,the delivery man was very helpful, however I did think the delivery charge was rather expensive.”

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Posted 7 years ago

“Great selection and customer service”

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Posted 7 years ago

“Very easy ordering, with clear information provided on website. Liked all the delivery information via order confirmation email. Haven't received goods yet, so can't comment on that.”

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Posted 7 years ago

“Helpful advice on the phone. Prompt delivery.”

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Posted 7 years ago

“The tap is of good quality and looks fine. We will not be able to comment on the performance until it is fitted in a weeks time. The delivery was very slow (ordered 29/03/18 - delivered 09/04/18 ) and poor communication.”

Helpful Report

Posted 7 years ago

sinks-taps.com is rated 4.7 based on 5,222 reviews