sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,196 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,196 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 1st May 2025

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sink arrived on time and in good condition, though it has not yet been installed. Only problem was that we were left with a pallet to dispose of.”

Helpful Report

Posted 7 years ago

“Very happy with products supplied. When selecting sink noted in description it said FREE plumbing kit then further down said this was available in accessories to buy. Engaged in chat online. Informed it did not say that but later that day the FREE plumbing kit entry had been removed. There was no apology for the confusion and error. I also paid £88.90 for delivery as it was a heavy item on a pallet. I was under the impression it would arrive on a big lorry with a pallet loader. However, when my sink arrived it was in a transit van - which would have qualified for free delivery due to the amount spent on products.”

Helpful Report

Posted 7 years ago

Hi Meghan and thank you for leaving some feedback for us and our customers. Let me please try and clear up some of your points raised. The McAlpine UK made plumbing kit is an optional item and something which can be used if required. The sink itself comes with a free waste kit which includes plugs, overflows etc. However the 2 bowl kit with appliance connections is an optional item. Your delivery would never have qualified for Free delivery as you live in a remote part of Northern Scotland and you ordered a heavy/fragile ceramic sink. The sink was transported up to Aberdeen and then transferred onto a smaller transit type vehicle so they could access your property and deliver the sink successfully. I hope this has cleared up your concerns and I would like to thank you for using our site and hope we see you again in the future. Kind Regards, Richard

Posted 7 years ago

“Delivered product in good time which was of a high quality.”

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Posted 7 years ago

“Gentleman was friendly and helpful. The tap was what I was looking for. But I would have to wait until I receive the tap to really say what I think”

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Posted 7 years ago

“Helpful on the phone when called. Explained stock situation and delivery times and offered alternative products.”

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Posted 8 years ago

“I'm happy with the service from sink-taps.com. Choosing and buying a replacement kitchen tap was easy, there was good choice. I can't rate the tap yet as I haven't installed it but it arrived quickly, was packaged well and arrived within the one hour time slo.”

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Posted 8 years ago

“Great range. Helpful staff and cheap international delivery”

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Posted 8 years ago

“Fast and very efficient service”

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Posted 8 years ago

“efficient service”

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Posted 8 years ago

“very quick responses and actions.”

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Posted 8 years ago

“Easy to order but disappointed reduced within a couple of days of ordering so feel should have been given reduced price”

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Posted 8 years ago

“Easy on-line ordering and payment. Delivered within stated time.”

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Posted 8 years ago

“Good products and arrived fairly quickly but not great communication as it came as two deliveries which was a worry when the first delivery didn't have everything.”

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Posted 8 years ago

Hi Greg. Thank you for taking the time to provide a review and thank you for using our website. Your business is very much appreciated and we hope to see you again in the future. Normally we would would send all items together on one delivery. However, in order to meet the delivery date we had promised, we had to send the two items from different depots. We did make sure they arrived on the same day, just in two parcels, rather than one. Appreciate it would have been better for our Customer Service team to have remembered to send you an email. Your comments will be passed on and taken on board to see if we can improve. Kind Regards, Richard.

Posted 8 years ago

“Easy ordering, prompt delivery”

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Posted 8 years ago

“Excellent service, competitive pricing.”

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Posted 8 years ago

“Got what I wanted cheaper with a timely delivery. Need I say more.”

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Posted 8 years ago

“considerate and helpful staff member - good information”

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Posted 8 years ago

“Taps arrived quickly however there was slight damage to one of the tap handles. Phoned up and a replacement was sent out immediately. 👍👍”

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Posted 8 years ago

“Pretty good. Seems solid etc - only just got it, so cannot say whether it will last or not.”

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Posted 8 years ago

“they were Great!!”

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Posted 8 years ago

sinks-taps.com is rated 4.7 based on 5,196 reviews