sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.69

4.7 Rating 4,964 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 4,964 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 17th March 2024

139

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Sink Tap - works well with smooth motion and good looks + Good delivery.”

Helpful Report

Posted 5 years ago

“Good selection of products at good prices. had a small issue with delivery that was sorted the next day”

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Posted 5 years ago

“Caple taps as expected but the monobloc connection hoses were not long enough both were same Lenth and connection points are never next to each other one's always further away.”

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Posted 5 years ago

“I was expecting to receive an e-mail about delivery a little quicker as web site said 2-5 days but it was received on the sixth day after ordering. Not a problem but I was getting a little anxious that I hadn't heard anything. The sink was very well packaged and delivered safely. The driver made contact to say that he would arrive in about 45 minutes and he waited whilst my husband inspected the sink. Very pleased with that. The only reason I've given 4 stars is that I found that just a few days after ordering the price of the sink on their website had been reduced by approximately £11. Not very pleased about that!”

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Posted 5 years ago

“All good”

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Posted 5 years ago

“Service was good but my ABODE tap had a fixing piece missing so haven't fitted it yet. This is Abode's fault as their factory in Italy didn't properly check contents before dispatch to the seller. Why should this be so hard to do?? It's not as if there are hundreds of parts to check.”

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Posted 5 years ago

“No problems at all, just as described, looks good”

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Posted 5 years ago

“Helpful, good prices and delivered what they said.”

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Posted 5 years ago

“Excellent product and fast delivery. Second purchase of same sink but for different pproperty which shows must be good quality. Only down side is that on website it says it is FREE delivery on orders over £50. I spent over £200 and got charged just under £30 which i must say i not overly happy about so watch out if you are buying.”

Helpful Report

Posted 5 years ago

Hi John Many thanks for your review and feedback. The Free delivery relates to 99% of products to over 90% of UK locations. As you ordered a fragile and heavy ceramic item which needed to be delivered on a specialist pallet service. It was also going to a remote SA postcode so a delivery charge was payable in this instance. The total delivery charge you paid was subsidised and we did discount the amount assigned to the FREE UK locations. Apologies for any confusion, we deliver all shapes and sizes of goods all over the UK and worldwide. The combination of delivery possibilities and options can be very complex. However, we would still like to thank you for leaving a review and a 4 star rating is more than fair! Kind Regards, Paul.

Posted 5 years ago

“Sinks and taps , excellent service and pricing. However the taps themselves were on the site as suitable for 0.3 psi and the Caple box had the same label. Our pressure on hot is 0,5 and cold 2.5 bar. The new tap has reduced the flow to a trickle and the cold to at lot less than 2.5. I am not sure these taps are fir for advertised purpose”

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Posted 5 years ago

“Best price I could find and arrived fully packaged in a few days”

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Posted 5 years ago

“Good price and quick delivery on a cool tap. What more can you ask for?”

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Posted 5 years ago

“Had to return item ordered, not suitable however very good quality”

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Posted 5 years ago

“Product very satisfactory but web site said next day delivery if ordered before 3pm and when ordered about 9.30 am Monday we were later emailed about 5pm stating delivery on Wednesday. It's always somewhat disappointing when web sites don't live up to their stated terms.”

Helpful Report

Posted 5 years ago

Hi Brian. Thank you for your review. The website states the product you ordered does state it is available on a FREE delivery option. However, when you went through the delivery options page you selected the SuperSaver option which is clearly shown as an average of 3-5 working days. There was also an option on that same page to select an exact delivery date which included the next working day - You didn't select this option. We did deliver the ceramic sink within 3 working days and free of charge. Thank you for using us and I hope this clears up the confusion you experienced. Kind Regards, Paul.

Posted 5 years ago

“By reading info I realised I needed hard water filter & had ordered wrong on last time. Could be clearer as to difference.”

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Posted 5 years ago

“Delivery service first class, unable to comment on tap, will not be fitted for another week.”

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Posted 5 years ago

“Good product with good customer service. Delivery method leaves a little to be desired!”

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Posted 5 years ago

Hi Graham. DPD are usually very good. However in this case the driver had difficulty trying to find your house and the parcel did eventually get delivered a few days later after our Customer Service team became involved. Apologies for any inconvenience this may have caused. Regards Cesena.

Posted 5 years ago

“Well packed good product easy ordering and service”

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Posted 5 years ago

“Easy site to find what I wanted”

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Posted 5 years ago

“It was easy to filter sinks by specific criteria which we have not found on other comparable sites. This makes it easier to find exactly what you are looking for.”

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Posted 5 years ago

sinks-taps.com is rated 4.7 based on 4,964 reviews