sinks-taps.com Reviews

Name: sinks-taps.com
Address: Blenheim Park, Pocklington Ind.Estate, York, East Riding of Yorkshire
Rating: 4.70

4.7 Rating 5,222 Reviews

100 %

of reviewers recommend sinks-taps.com

4.7

Based on 5,222 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

01759 307262

Email:

enquiries@sinks-taps.com

Location:

Blenheim Park,
Pocklington Ind.Estate,
York
East Riding of Yorkshire
YO42 1NR

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sinks-taps.com 5 star review on 28th September 2025

149

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonable prices compared to other companies and helpful customer service. On the downside, this sentence below was part of the confirmation of order message sent to me by sinks-taps.com "Your items will be carefully opened, inspected and quality checked to ensure they are complete and in perfect condition. " When I opened the box containing the tap I purchased, the spout had a large dent in it, which was glaringly obvious. So much for the "quality check." On the plus side, sink-taps.com customer service arranged for a replacement spout to be sent to me.”

Helpful Report

Posted 6 years ago

“Instructions for fitting the tap were confusing and terminology for parts supplied for fitting the tap did not describe the parts supplied.”

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Posted 6 years ago

“Your service was good but you were let down by the delivery company,rang me on the day of supposed delivery saying there was no room on wagon”

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Posted 6 years ago

“I am still waiting for the 3 way Abode Orcus Aquifier Water Filter tap that I ordered on the 27th of February 2019 to be delivered. An ETA update would be appreciated. Best wishes Colin”

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Posted 6 years ago

“Very prompt call back on delivery enquiries.”

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Posted 6 years ago

“Quick delivery to Ireland. Arrived on the date expected. Delivery to Ireland a bit expensive but other than that happy with my tap.”

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Posted 6 years ago

“Easy buying process and good prices, but you need to be able/prepared to wait for delivery.”

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Posted 6 years ago

“Sink was a good price and arrived well packaged. DPD delivered within the 1 hour time scale I was given so no need to wait in all day. However, free delivery was not as quick as a competitor who offers free next day delivery with similar pricing. Also, a price match code I was given did not seem to work.”

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Posted 6 years ago

“Good Website, prompt delivery with DPD.”

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Posted 6 years ago

“Web chat very helpful. Timely delivery by a reputable carrier who tell you when they are going to deliver. Goods delivered as ordered and without damage. Would use again.”

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Posted 6 years ago

“My new sink arrived on Wednesday so not installed yet looks lovely & very pleased with quality of sink & fittings supplied. Re. Delivery customer sev. Say the driver will endeavour to call 1 hr prior to delivery; I called to make sure the day before & left my mob. No. On the front door, no call! Just happened to arrive home as the delivery van turn up..the drive said oh did they call you no was my reply. He confirmed that they always say they will but never do. The driver was extremely helpful & helped me check all was as it should be. Just disappointed the courier company didn’t bother to call me it was lucki didn’t miss him.”

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Posted 6 years ago

“Good quality item, a little slow arriving but it was over the Christmas period so understandable. The customer service team was very helpful in helping hurry things along.”

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Posted 6 years ago

“Site was not working properly and took a bit of time but speaking on messager they was very helpful”

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Posted 6 years ago

“Comms and delivery were good but unfortunately the colander was damaged when I opened the parcel a few days after delivery.”

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Posted 6 years ago

“Very good range and delivered promptly. Worth checking prices as they are not the cheapest!”

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Posted 6 years ago

Hi David. Many thanks for the positive review. We are extremely competitive and the cheapest price on 100's of products. However, as you have found out, we have an excellent range of products, amazing customer service & delivery and have decades of experience in helping customers.

Posted 6 years ago

“Good Sink Tap - works well with smooth motion and good looks + Good delivery.”

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Posted 6 years ago

“Good selection of products at good prices. had a small issue with delivery that was sorted the next day”

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Posted 6 years ago

“Caple taps as expected but the monobloc connection hoses were not long enough both were same Lenth and connection points are never next to each other one's always further away.”

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Posted 6 years ago

“I was expecting to receive an e-mail about delivery a little quicker as web site said 2-5 days but it was received on the sixth day after ordering. Not a problem but I was getting a little anxious that I hadn't heard anything. The sink was very well packaged and delivered safely. The driver made contact to say that he would arrive in about 45 minutes and he waited whilst my husband inspected the sink. Very pleased with that. The only reason I've given 4 stars is that I found that just a few days after ordering the price of the sink on their website had been reduced by approximately £11. Not very pleased about that!”

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Posted 6 years ago

“All good”

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Posted 6 years ago

sinks-taps.com is rated 4.7 based on 5,222 reviews