Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,311 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 11th January 2026

631

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been buying wigs for some 30 years now and can honestly say Simply Wigs are the best company by far in supplying wigs. They not only provide a fabulous amount of excellent quality synthetic and human hair wigs from all the top brands but their customer service advisors are so very helpful and extremely professional. I would highly recommend to this company to the first time wig wearers to the seasoned wearers like myself. Just brilliant!”

Helpful Report

Thank you for being a brilliant customer and for your wonderful comments! This is exactly why we love doing what we do. The SW Team x

“Brilliant selection so natural.”

Helpful Report

Thank you, we are so pleased you're happy with the natural selection we have! The SW Team x

“I love my 2 new wigs,there so light& not heavy ,the colours are perfect.”

Simply Wigs 5 star review on 18th June 2025

Helpful Report

Oh Wow! You look fabulous, you are so right the colour us great on you. The SW Team x

“Great hair piece and looks natural ! True colour to description.”

Helpful Report

We are thrilled to read that you love your new hairpiece! The SW Team x

“Excellent service, good quality wig, well described”

Helpful Report

Wonderful to hear! We’re thrilled you’re happy with the service and the wig quality. SW Team x

“Becca was very helpful and my wig is perfect.”

Helpful Report

Fantastic, we are over the moon to read that your wig is perfect. Becca will be thrilled to read that she was so helpful with your enquiries. SW Team X

“I have alopecia and have worn a wig for 30 - 35 years and my hairdresser always purchased my wigs. She has now retired, and I am so pleased with the excellent service I received from 'Simply Wigs'. My wig is so natural looking and easy wear and to care for, and I received it in the post 48 hours after putting in my order. Excellent service.”

Helpful Report

Fantastic review, thank you! We are thrilled that you feel you are well looked after by our SW team, as we are always on hand to help with any queries that you may have. SW Team x

“Bon produit Mais frais taxes et port assez chers”

Helpful Report

Apologise that you felt the customs & taxes were expensive, unfortunately, these costs are completely out of our hands, customs and taxes are now implemented on all overseas orders. But we are thrilled that you were happy with your products that you purchased. SW Team x

“My wigs and wig products arrived very promptly even though I opted for Super Saver delivery so I was delighted about that. The wigs themselves are very good quality and super soft.”

Helpful Report

Thank you for taking the time to leave your review. We are thrilled that you are happy with your super quick delivery! SW Team x

“I feel safe in Simply Wigs Handsand I trust the quality of the products.”

Helpful Report

Thank you for the 5 star review. It so lovey to hear that you feel safe in our hands. We are always here to help! SW Team x

“Simply wonderful!!!...very lovely to receive the wigs...many thanks”

Simply Wigs 5 star review on 16th June 2025

Helpful Report

Denise you look absolutely Stunning! We are so pleased that you are delighted with your purchase and we can see why! Thank you for your lovely review! SW Team x

“As usual I recieved my order which was beautifully packaged and a thoughtful sweet treat too!”

Helpful Report

5 Stars! Thank you! We are delighted to hear you enjoyed your purchase .......and the chocolate! SW Team x

“Ellen Willie wigs are not as good as they used to be,the front never lays correct”

Helpful Report

Hi Tina, thank you for your review, we will pass your feedback on to Ellen Wille. As a valued customer we do hope that you will be in touch and let us help resolve any issues. SW Team x

“Simply Wigs is an excellent company without reservation. However the last wig I recently purchased bore no resemblance to the photo on line and I returned it immediately. I received a refund within a day of returning it which was great. I would also like to see more new wigs in your range to chose from with more modern styles as the same old styles have been around for a long time now.”

Helpful Report

Thank you for your 5 Star Review! Glad to hear we were able to resolve your issues quickly. Keep an eye on the Homepage, new styles appear there! SW Team x

“Excellent service as always. I am very happy with the speed to ordering and delivery”

Helpful Report

Thank you for the 5 Stars! Always nice to hear when someone has received excellent service! SW Team x

“Fast response. Items packaged very well. Excellent service.”

Helpful Report

Thank you for the 5 stars! So pleased you are happy! SW Team x

“Very pleased with my purchase get lots of compliments v when wearing it very comfortable to wear .”

Helpful Report

Thank you for your 5 Star Review! Fantastic that you are getting loads of Compliments! SW Team x

“I have bought the Gem human Hair wigs over a number of years now they are fantastic and look like my own hair , I’m so happy to have found these wigs at Simply , they are rather expensive but well worth the money. My confidence has improved 10 fold and the beauty is no one knows it’s not my own hair. For any one who isn’t sure give them a ring the staff are amazing and make you feel at ease, give them a ring and they will help you all they can”

Helpful Report

Thank you for your lovely review. We are so pleased to hear that you are feeling confident! The Gem is beautiful, we are so glad you have found a wonderful new style. Also good to hear that you have had a pleasant experience with us, always here to help! SW Team x

“Very god service . Lovely wig but unfortunately l did not suit it l therefore had to return it . The return process was very easy with a quick refund.”

Helpful Report

Thank you for your 5 Star Review! If you need any assistance choosing a new style please do get in touch and we would be happy to help! SW Team x

“I have been using Simply wigs for about 7years and only a couple of problems which the customer service sorted straight away, I will continue with them they are amazing.”

Helpful Report

Thank you for your 5 Star review. It is lovely to hear you have been with us for so long and so pleased that we have always been able to help. SW Team x

Simply Wigs is rated 4.8 based on 14,311 reviews