Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,099 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 10th August 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always bought my wigs from here. Great service and easy return process if needed. Always a friendly voice on phone,wouldnt go anywhere else.”

Helpful Report

Thank you so much for your lovely review! We’re delighted to hear you’ve always had a great experience with us. Your continued support means the world to our team! The SW Team X

“SimplyWigs is an excellent company to deal with. Their site is easy to navigate and so easy to find the wigs that you are interested in. Customer service is second to none. I was very impressed how they kept me up to date whilst I waited for my wig to come back in stock and it was posted out with speed. Thank you so much. You are worthy of your 5 stars. Val.”

Helpful Report

Hi Valerie, thank you for your wonderful review! We’re glad our site was easy to use, that our customer service kept you updated, and that your wig was posted out quickly. If there’s anything else you need, please let us know. The SW Team X

“From ordering to delivery no issues, wig exactly as in picture.”

Helpful Report

Hi Amanda, thank you for your review! We’re glad to hear that the process from ordering to delivery went smoothly and that the wig matched the picture. If there’s anything else you need, please let us know. The SW Team X

“Very helpful and fast delivery and excellent wig”

Helpful Report

Hi Rosina, thank you for your review! We’re glad to hear you found us very helpful, with fast delivery and an excellent wig. If there’s anything else you need, please let us know. The SW Team X

“I have worn wigs for 25 years and was delighted to discover Simply Wigs about 5 years ago. I have visited the headquarters and ordered by post. The range of wigs they have is amazing. The knowledge of the staff about their products is incredible and without exception they are kind, patient and understanding. I would recommend them to anyone starting or continuing their new hair journey.”

Helpful Report

Hi there, thank you for your wonderful review! We’re thrilled you discovered Simply Wigs and enjoyed visiting the headquarters and ordering from us by post too. We’re glad the range and the staff’s knowledge, kindness, and understanding stood out. Thank you for recommending us to others starting or continuing their hair journey. The SW Team X

“Excellent communication, extremely friendly & any problems solved easily& smoothly”

Helpful Report

Hi Linda, thank you for your review! We’re really glad to hear you found our communication excellent and friendly, and that any problems were solved smoothly. If there’s anything else you need, please let us know. The SW Team X

“It’s always a pleasure to try out a new hair style from Simply Wigs. There’s so much information online it takes the stress out of choosing something new.”

Helpful Report

Hi Siobhan, thank you for your review! We’re really glad to hear you enjoy exploring new styles and that the online information helps you feel confident in your choice. The SW Team X

“Excellent choice of wigs spoilt for choice great communication and very quick deliver .”

Helpful Report

Hi Amy, thank you for your review! We’re thrilled you’re pleased with the selection, communication and quick delivery. If you need anything else, please let us know. The SW Team X

“Excellent customer service, excellent wigs.”

Helpful Report

Hi Kathryn, thank you for your review! We’re thrilled you’re happy with our customer service and wigs. If you need anything else, please let us know. The SW Team X

“I am new to wigs and the staff couldn't have been more helpful to me.”

Helpful Report

Hi Jane, thank you for your review! We’re really glad to hear the staff were helpful as you’re starting with wigs. We are always on hand to offer you any assistance or guidance that you may require. The SW Team X

“Very professional and helpful ladies”

Helpful Report

Hi Sue, thank you for your review! We’re glad to hear you found the team professional and helpful. The SW Team X

“Excellent company very helpful in keeping updates my wig it’s lovely I have bought many wigs the last ten years with simply wig and ways very happy thank you very much to all the team”

Helpful Report

Hi Adele, thank you for your lovely review! We’re really glad to hear you’ve had a positive experience and that your wig is lovely. We appreciate your support over the last ten years. A big thank you from The SW Team X

“Love Simply Wigs, they have a great range of wigs, in many different styles and brands. They have a full range of price points to cater for everyone! With lots of styles discounted. The services is excellent, you are kept up to date with the progression of your order. Which arrives discreetly packaged and wrapped beautifully inside the box. Thank you Simply wigs!”

Helpful Report

Hi Clare, thank you so much for your lovely review! We’re delighted you enjoy our range, the updates on your order, and the packaging. We really appreciate your kind words. Thank you for your continued custom. The SW Team X

“I have been buying from Simply Wigs for a number of years and have written a few reviews over that time. Each time I can't praise you enough! Every aspect of the whole experience is excellent. I don't know where I would be without you. I was devastated when I lost my hair, and never thought I'd be happy wearing a wig, but Simply Wigs changed all that. Thank you for the confidence I have wearing one of your fabulous wigs, of which there is a fantastic choice.”

Helpful Report

Hi Linda, thank you for your lovely review! We’re thrilled to hear that Simply Wigs could support you through such a journey and that you feel confident wearing our wigs. We really appreciate your loyalty and are glad you find a fantastic choice in our range. The SW Team X

“I haven t received yet the wig”

Helpful Report

“I really have had good support from Simply wigs. I've bought several wigs from them and they are so helpful both on the phone and by email when there are any questions. When I returned a wig which didn't suit me and said I was struggling to find what I was looking for they sent me several suggestions to look at. Can't fault them.”

Helpful Report

Hi Pamela, thank you for your review! We’re really glad to hear you’ve had good support and that our suggestions were helpful. If there’s anything else you’d like to explore, please get in touch. The SW Team X

“I have aways had great service .I love the customer photos they help such alot .one thing personally that would help me is if they stated in the description if it contained permatease .”

Helpful Report

Hi Christine, thank you for your review! We’re delighted you’ve had great service and that the customer photos are helpful. The SW Team X

“I have had a long association with Simply wigs. If an item is not available they inform straight away, are helpful if you need to find something quickly. The staff are pleasant and polite. The deliveries are prompt and nicely presented. I have a friend who loves ferero Roche who insists I stay a good customer ;) ;)”

Helpful Report

Thank you for your kind words. We’re glad you’ve had a positive experience with us—from prompt deliveries to helpful assistance when items aren’t available. It’s wonderful to know you’ve found the staff pleasant and polite. We really appreciate your kind comments. The SW Team X

“SW has been a lovely company to deal with over the past 30+ years. Always helpful and caring to speak to. Great website; selection of styles, colours and types of headwear and related products. I am definitely a loyal fan. Thanks for helping me look so good!”

Helpful Report

Hi Kerry, thank you for your kind words. We're so glad SW has been a lovely part of your life for over 30 years, and that you’ve found the site and selection helpful. We really appreciate your loyalty and support. The SW Team X

“Was looking forward to the expensive wig, however after trying it on, it just ended up in a static mess Wish i had kept the cheap £29 Joan Collins wig i purchased when going through chemotherapy I'm starting to think the models are not wearing the actual wig, just their own hair styled”

Helpful Report

Simply Wigs is rated 4.8 based on 15,099 reviews