Simply Wigs Reviews - Read 6,815 Genuine Customer Reviews

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Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.92 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 5th January 2021

259

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The last two hair pieces ive had havnt been as good as the others where their fitted on the clip seems too thick at the bottom to the top and not cliping in as good also hair comes out of it cos too thick at the bottom of clip thiught it was a one off with my last one but also the previous one is the same”

Posted 1 week ago

“The hairpiece looked lovely but I had to return it as the colour shade was wrong. Nothing wrong with the product just the shade matching.”

Posted 1 month ago

“Bamboo wig cap excellent quality but dosent seem to fit my head which isn't particularly big.”

Posted 1 month ago

“Im sorry but i cant give a comment as yet because i havent recieved my recent purchase from you. Its be a while since i ordered it..so a little concerned where it is.”

Posted 2 months ago

“Delivery via post is very slow. Question are Royal mail going to sleep as you are not the only company suffering.”

Posted 2 months ago

“Poor colour range in 'grey' hair.”

Posted 2 months ago

“very disappointed as the item was not suitable for my sister in law, it was too tight for her head. She has very fine hair, not complete hair loss. she has asked that I don't pursue returning it, which I will honour, but maybe you need to look at sizing.”

Posted 2 months ago

“Wig colour and style was lovely. Only problem was that the top was really thick and heavy and no parting in the wig which made it look very fake..”

Posted 3 months ago

“I am pleased with my turban - I’m having chemo and find it warm and very soft against my skin. The only reason I didn’t score the service higher was that so many of the ones I looked at didn’t have all the colours available”

Posted 3 months ago

“Product good quality and design,price a little high free delivery would have balanced out.”

Posted 3 months ago

“Slightly disappointed with my latest purchase.. Packaged terribly and the cut is awful.
I have used your company due a very long time now, but have had to send 2 orders back to you recently.
Very good customer service when I have sent them back though.”

Posted 3 months ago

“I can not fault this company, their service is second to none.
My hairpeice came beautifully packed in purple tissue matching small box with a 1 chocolate in.
I had to return it as the colour wasnt a match no problem there either,order another, came within the week beautifully packed +another choc refund on it way. One very satisfied customer. Joan”

Posted 4 months ago

“I was recently refused a refund on a completely unworn wig because I did not return the hang card. I have now returned the hang card and am to receive a refund. Beware that u have to return every bit of packaging if u want a completely legitimate refund. I have never had this stipulation from any other company.”

Posted 4 months ago

“Disappointed with quality of the Tori wig! Never had this issue before but poor quality not noticed before the wig was cut & the fringe sticks out at an angle...not wearable. Such a shame!”

Posted 4 months ago

“Looked nothing like the picture unfortunately, so disappointed!”

Posted 4 months ago

“Same shade of Colour varies greatly between wig ranges I tried to speak to someone on live chat but it was fruitless”

Posted 4 months ago

“The description clearly states colour green but the picture show is mink. I honestly wanted mink and thought your colour tag was incorrect. The hat is lovely but disappointed about the twist to the colour. No green hat is shown which is a little bit of deception.”

Posted 5 months ago

“Very pleased with service but really disappointed ,having to pay postage after spending £465.00 on my purchase,when other companies only charge postage on goods under£50.00”

Posted 5 months ago

“Colour wasn't as expected but once trimmed may be better and expensive for what it is”

Posted 5 months ago

“was hoping it would have had a more silvery look to it
and was smaller than i thought so a bit disapointed”

Posted 5 months ago

Simply Wigs is rated 4.82 based on 6,815 reviews