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Simply Wigs Reviews

4.8 Rating 12,226 Reviews

96 %

of reviewers recommend Simply Wigs

Company Reviews

Product Reviews

4.8

Based on 12,226 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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571

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the wig, the fringe is just right as well, but I find it still looks like a wig when it is on and not like real hair, it's soft and fits nice. I just wish the wigs didn't look so thick in the front and to the sides, a lot of people have have fine hair naturally and don't want to have the really thick look.”

Posted 6 days ago

Thank you for your review, we really do appreciate it. We are sorry to hear you find your recent purchase to be a little unsuitable for you! If you do require any assistance in choosing a lower density style, you can call our friendly Customer Service team on 01484 844557 :) We do hope to hear from you again soon, SW Team.

Posted 3 hours ago

“I thought there would be more hair to my shaggy bun, I’m trying to grow my hair ,and use this to hide that I’m losing hair in places. Very nice quality hair. Thanks Susan .”

Posted 2 weeks ago

Thank you Susan for your feedback. We are sorry to hear that you found your hairpiece to be unsuitable. It is known that customers use two of the hairpieces at a time to create more volume! If you do require any assistance in choosing an alternative, please do not hesitate to contact us! All the best to you, SW Team

Posted 22 hours ago

“3 stars - but mainly because I didn’t realise comb to attach to hair was so big - my arthritic hand can’t work it properly and too big for my fine hair. Actual hair piece well made”

Posted 1 month ago

Thank you for your feedback! We're sorry to hear you find the attachment to be too big for you. If you do find an order to be unsuitable for you, we do allow our customers 14 days to return an order back to us for a refund. Please do contact us on 01484 844557, if you require any assistance in choosing an alternative. SW Team

Posted 1 month ago

“I would love wig makers to do more petite wigs in light silver or platinum blonde. Also to have lace caps. As we get older darker colours are too harsh. I am a necessity wearer and find it hard to find anything to suit my age.”

Posted 2 months ago

Thank you Margaret for your feedback. We do completely understand your point, and will pass on your comments to manufacturers. If you do require any assistance in choosing a style, please do not hesitate to contact us on 01484 844557 - we are always here to help. SW Team

Posted 2 months ago

“Quality of the hairpiece is fine for the price. Arrived in good time. But I ordered Platinum colour, unfortunately it is more of a yellow blonde colour so odes not match my hair colour so now I will have to colour my hair to match the hairpiece.”

Posted 2 months ago

Thank you Brenda for your review, it is much appreciated. We do allow our customers 14 days to return unsuitable items for a refund. If you do wish to discuss this further, please do not hesitate to contact us on 01484 844557, and we will do our very best to assist. SW Team

Posted 2 months ago

“Ordered 2wigs , did not hear from you so after 14 days got in touch with you to be told both were out of stock until a couple of days before. I asked if they would send the one that was available and the other one when it was available. Very disappointed that nobody contacted me to let me know the situation.”

Posted 4 months ago

Hello Gwyneth. Thank you for your review. We are incredibly sorry to hear you had a no communication from the team. We do try to inform customers as soon as possible of any updates in regards to their order. I can see you have been in contact with the Customer Service Team about the delivery, and your order is now complete. If we can be of any assistance in the future, we will do our very best to help. SW Team

Posted 3 months ago

“I love the items I receive but recently, last 3 items, although same order, it's getting less and less each time,not as full a headpiece, so been a little disappointed.”

Posted 4 months ago

Thank you Valerie for your review. We are so sorry to hear that your recent orders have not been suitable for you. I can see that a member of our Customer Service team have been in contact with you, in regards to your future orders. If you have any further queries, please do call us on 01484 844557. All the best, SW Team

Posted 4 months ago

“Very good but would have preferred a bit lighter shade of brown.”

Posted 4 months ago

Thank you Susan for your review! We are sorry to hear you find the colour to be unsuitable. If you wish to discuss alternatives, please do not hesitate to contact us on 01484 844557, and we will do our very best to assist. SW Team

Posted 4 months ago

“Was happy with return service, was asked for a hair sample with the return a email promised advising best colour match and which add ins would suit me. Sadly still waiting”

Posted 5 months ago

Thank you for your review Lesley. We are sorry to hear there seems to have been a delay in getting back to you. I can see that our Customer Service team has tried to contact you today, in regards to your return. If for any further queries, please do call us on 01484 844557, or email us through info@simplywigs.co.uk. We do hope to hear from you again soon, SW Team

Posted 5 months ago

“Fast delivery.”

Posted 7 months ago

Thank you for your brill review! It's so lovely to know you are happy with the speedy delivery :) All the best to you, SW Team

Posted 7 months ago

“I was pleased with my hair piece except I do think the hair could be a little thicker to cover the clip a bit more, this is my only concern. The colour was good and it does enhance my own hair well.”

Posted 7 months ago

Thank you Kim for your review, we really do appreciate it. It's lovely to know you are happy with your order, and the colour was a good match for you! If you do require any assistance in choosing an alternative, please do contact us. All the best, SW Team :)

Posted 7 months ago

“Love my wig and excellent customer service, but very upset at the price increase from £294 to £420 within one month. I have to replace my wig every 3 months because its synthetic hair and goes frizzy within 3 months. I think its unfair and sad that the price fluctuates dramatically every time I reorder. I wear a wig because I have to as I am half bald. not because im vane.”

Posted 9 months ago

Thank you Denise for your review, and lovely feedback of the Customer Service you had received :) We do completely understand your upset in regards to the price increase of your regular style. If you contact us on 01484 844557, we can provide you with ways to save money on your future orders! We do hope to hear from you again soon, SW Team

Posted 8 months ago

“I was very happy with the quality and the shape, however, the grip is very orange and shows the the dark brown hair I would have thought the grip would have been black or dark brown, so I am going to try disguise it with black indelible pen so it doesn’t show through the the hair.”

Posted 9 months ago

Thank you for your review, we do appreciate it :) It's lovely to know you are happy with the style of the hairpiece! Thank you also for your feedback on the colour of the clip, we will be sure to pass this onto our suppliers. All the best to you, SW Team

Posted 8 months ago

“The staff are very prompt & efficient. The wigs are often delivered the next day after order. However, I have noticed for nearly a year that the quality of the wigs have significantly declined and are overpriced for the quality.”

Posted 9 months ago

Thank you Bronia for your review, we really do appreciate it. It's lovely to know you have enjoyed your experience with us! We are however sorry to hear that you feel there is a decline in the quality of your orders. If you do wish to discuss this further/discuss alternatives, please do call us on 01484 844557, we are always here to help! All the best to you, SW Team

Posted 8 months ago

“Nothing wrong with the wig. I am at that awkward stage of trying to gradually ease myself into going grey. |It was a bit of a shock when it arrived. Completely white. I've tucked it away for much later on. Will need to look for something else that is not such a drastic step!”

Posted 9 months ago

Thank you Ann for your review, we really do appreciate it. We are sorry to hear that your order was unsuitable for you. If you do require any assistance in choosing an alternative, please do contact us! All the best, SW Team x

Posted 8 months ago

“Nothing wrong with Simply Wigs at all - its just the recent product I bought was utter rubbish and a total waste of £29.99. I’ve bought many Revlon hairpieces (brunette) over the years - always fantastic. But the blonde clip on ponytail was thin, ultra shiny acrylic and was never going to match anyones hair - maybe a doll! Unfortunately my husband threw the box away so I couldn’t return it. V”

Posted 9 months ago

Thank you Hazel for your review. We are so sorry to hear you were unhappy with your recent purchase! If you do wish to discuss alternatives with us, please do contacts us on 01484 844557, and we shall do our very best to assist. SW Team

Posted 9 months ago

“Sorry but unless I shave my eyebrows I have might look ok but don't really sit tidy on some brow :(( disappointed....☆”

Posted 10 months ago

Hello Rachel. Thank you for your review. We are incredibly sorry to hear you are unhappy with your purchase. We do generally advise that the eyebrows are for ladies with complete hair loss however, if you do wish to discuss some alternatives, please do contact us on 01484 844557, and we shall do our very best to assist. SW Team

Posted 9 months ago

“The wig I got was longer on one side than the other”

Posted 10 months ago

Hello Jaki. Thank you for your review. We are sorry to hear that you are unhappy with your purchase. I can see that you had been contacted, to return your order back to us for a full refund. If you do wish to discuss this further, please do call us on 01484 844557. All the best, SW Team

Posted 9 months ago

“Very pleased with my hair mint and thought the chocolate was a lovely touch! However I’m disappointed the turban I chose is taking weeks to arrive so have had to cancel that order !”

Posted 10 months ago

Thank you for your review. It is lovely to hear that you are happy with the Mint Hairpiece! We are however sorry to hear that you were disappointed with the wait for the turban. If you do wish to discuss this further, or look at some alternatives, please do not hesitate to contact us on 01484 844557. We are always here to help. SW Team

Posted 9 months ago

“It was very nice but there isn't enough of it”

Posted 11 months ago

Thank you Karyn for your review. We are sorry to hear that you was not 100% satisfied with your purchase. Please note that we do allow 14 days for our customers to return unsuitable items. If you do wish to discuss alternatives, please do contact us on 01484 844557. All the best, SW Team

Posted 10 months ago

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Simply Wigs is rated 4.8 based on 12,226 reviews