Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,476 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,476 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 16th February 2026

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best wig ive ever bought it fits really well im so pleased with it”

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“All the staff are so helpful, friendly & patient.”

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“Was very pleased with the look of my hairpiece. Unfortunately i ordered the wrong colour. Really need to buy a colour sample chart”

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“First class service and products. Nothing is too much trouble. All staff very helpfull. Despatch is prompt and delivery is via Royal Mail (that means the parcels are actually delivered). Would thoroughly recommend Simply Wigs.”

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“Very helpful on email with queries. Very easy to deal with. Hair came beautifully packaged.”

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“Bought for my wife, who seem's really pleased with the quality.”

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“Very nice pleasant person on the phone answered all my questions and concerns . Wig arrived at the time stated . Very pleased with the wig fits nice looks and feels great . . Throughly recommended simply wigs will definitely be shopping there again”

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“Reliable shipping, cute packaging!! I felt so special opening that Ferrero Rocher box 😆💗💋”

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“So helpful, contacted over phone, & it was great to speak to someone, that had knowledge & experience, plus feedback from other customers on what works & looks great on what can be a traumatic situation … I’m delighted with the choice I made & refunded quickly for item that didn’t suit… Can’t wait to order another”

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“Simply Wigs is such a good, user friendly website and the staff in Slaithwaite are always so helpful especially Sue. She helped me to customise my Ignite wig by cutting a fringe into it for me. What fabulous customer service too.”

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“Great choice of brands and good prices. Highly recommended.”

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“Ive ordered a few wigs from Simply wigs now and the service has always been 5 star! Even when I'd ordered a colour that didn't suit me there was no problem returning it. And their price match guarantee is a bonus . . .so is the beautiful little sweet treat in the box ❤️ Always my first choice Debs xox”

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“You're the best! Superb customer service, professional, prompt, kind and empathetic. Delighted with my latest Lizzy wig Rene of Paris. Receiving lots of compliments about this funky, stylish wig!”

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“Simply wigs are fantastic. Everyone is so helpful and their prices are very competitive. The bonus for me is that you can return if the wig does not suit as it is so difficult for me personally as I have wavy/curly hair. Will always use simply wigs.”

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“Not as long as the images show and not as straight, but it's a very good wig. Highly reccomended.”

Simply Wigs 5 star review on 15th February 2026

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“I have always bought my wigs from here. Great service and easy return process if needed. Always a friendly voice on phone,wouldnt go anywhere else.”

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“SimplyWigs is an excellent company to deal with. Their site is easy to navigate and so easy to find the wigs that you are interested in. Customer service is second to none. I was very impressed how they kept me up to date whilst I waited for my wig to come back in stock and it was posted out with speed. Thank you so much. You are worthy of your 5 stars. Val.”

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“From ordering to delivery no issues, wig exactly as in picture.”

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“Very helpful and fast delivery and excellent wig”

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“I have worn wigs for 25 years and was delighted to discover Simply Wigs about 5 years ago. I have visited the headquarters and ordered by post. The range of wigs they have is amazing. The knowledge of the staff about their products is incredible and without exception they are kind, patient and understanding. I would recommend them to anyone starting or continuing their new hair journey.”

Helpful Report

Simply Wigs is rated 4.8 based on 14,476 reviews