Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,126 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,126 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 24th October 2025

628

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service First class”

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“Very good service & nice wigs.”

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“Good service. Prompt delivery and beautifully packaged goods”

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“Really helpful staff, nothing is too much trouble. So pleased I found you!”

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“WOW Absolutely thrilled with my experience at Simply Wigs! From the moment I reached out, their customer service was first-class—so polite and incredibly helpful. I initially bought one hair scrunchie, and it was so amazing that I immediately purchased two more! When I had to return one due to a color mismatch with my hair, the process was seamless. The customer service team made it a breeze, and I received my refund back in my account within just three days. It’s clear that they prioritize their customers and go above and beyond to ensure satisfaction. I can’t recommend Simply Wigs enough! If you’re looking for quality products and exceptional service, this is the place to go.”

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“I absolutely love the dance wig which I’d been thinking about for such a long time. Simply wigs give amazing service and delivery Thank you so much”

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“Always order from here as they are brilliant service and very helpful”

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“The short hair wig I bought looks lovely. I'd love to see a variety of styles in short haired wigs.”

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“THey are very in touch with my needs and do everything to ensure I recieve the right product and colour. For the first time it appeared that i had tried a wig on whilst wearing perfume. This was the first time it had been a problem. However,I learned my lesson and they have refunded me for the return, I will continue ussing them for my needs”

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“Spectacular service. My aftercare product order turned up so quickly I was incredibly pleased. Very well packaged too.”

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“Always great service”

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“continuing great trustworthy service”

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“Honestly I cannot fault this company. The most lovely people and they’re so helpful. I would never order from anywhere else. And the added touch of the chocolate in the delivery is lovely, my kids ask me to order all the time so they can have the chocolate! Cannot fault them.”

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“Hair loss of whatever cause is so traumatic. Until it happens to you, it is difficult to understand the impact on your confidence, your mental well being, and your lifestyle choices. On exploring hair replacement options, I found Simply Wigs online. I Approached them with tentative enquiries and then booked an appointment to try some wigs I had chosen from their website. Sue was the first person I met who understood how I felt. She treated me with empathy; professionalism and kindness. There is no pressure to buy. Trying different hairstyles and with Sue styling the one I chose to suit me, really changed my mindset about wigs. I followed up with another fitting, and then I recently braved ordering online. Which with the help of Emma, led to yet another hair style this time one I was confident I could unpack and wear. The helpfulness of the whole team at Simply Wigs is exceptional. I feel confident that I can ask any questions, however trivial and get advice about styles, colours and brands. They have great offers on that change monthly and the range of options is huge.”

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“I love my wig”

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“I would like to thank the staff at Simply wigs . As new customer I have really struggled to find my way around the process of finding a wig . I can honestly say that I have found the staff so kind considerate and helpful and so understanding and knowledgeable ,i t's made my experience so much easier, nothing is to much trouble,from asking questions and purchasing items, keeping you updated such a good customer care service., They go that extra mile and you don't feel as if your being to difficult trying to find the right wig . I found that it's made my journey so much easier thank you .”

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“As usual excellent reliable service and despatch time”

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“Very fast efficient service ..kept informed every step of the process ...already ordered my next wig which was beautifully packaged.”

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“I absolutely love my wig it has given me back my confidence again it is a beautiful wig so natural thanks again to staff as my order was done by phone call they were so friendly and helpful outstanding customer care”

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“I trust simply Wigs to supply great service, and friendly advice.”

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Simply Wigs is rated 4.8 based on 14,126 reviews