Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,096 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 7th September 2026

639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely great service, lovely wig”

Helpful Report

Thank you so much for your review! We’re delighted you’re happy with your purchase. The SW Team X

“Absolutely fantastic wigs ! It´s my mother´s second wig and she couldn´t be happier ! They look amazing, easy to take care of and use. We´ve received very good costumer service from the company aswell. Highly recommend!”

Helpful Report

Thank you so much for your wonderful review! We’re thrilled to hear your mum is so happy with her second wig and that she finds it easy to care for and wear. It’s lovely to know you’ve also had such a positive experience with our team. Thank you for recommending Simply Wigs! The SW Team X

“Very helpful staff when I had to phone for assistance & Emmajay kindly sent me an email with follow up suggestions. Had to return items, but only because of my shade choices. Would highly recommend Simply Wigs. First class service.”

Helpful Report

Thank you so much for your wonderful review! We’re delighted Emmajay could help and follow up with some suggestions. We’re pleased our service made the process easy, even when the shades weren’t quite right. Thank you for your kind recommendation - it means so much to us! The SW Team X

“Very pleased with the service, quick delivery and very quick refund when I returned a wig”

Helpful Report

Thank you so much for your lovely review! We’re delighted you were pleased with our service, speedy delivery and quick refund. We really appreciate your support! The SW Team X

“My purchase arrived quickly and it fitted well.”

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We really appreciate you choosing Simply Wigs. The SW Team X

“Another lovely wig and excellent service from Simply Wigs”

Helpful Report

Thank you so much for your lovely review! The SW Team X

“I've just a new wig , called Change. It feels so soft and looks really natural, in fact I'm thinking of getting another one in a different colour. I always get my wigs here, there's so much choice. Thanks once again”

Helpful Report

Thank you so much for your lovely review! We’re thrilled you’re loving your new Change wig and that you find it so soft and natural. A different colour sounds like a great excuse for another one! We really appreciate you always choosing Simply Wigs. The SW Team X

“I have just started purchasing my wigs from Simply Wigs after being loyal to another company for a very long time. I am absolutely delighted with their service. Their customer service is friendly , helpful and efficient. The website is easy to use. I recommend Simply Wigs to anyone who wishes to purchase a wig.”

Helpful Report

Thank you so much for your wonderful review! We’re absolutely delighted you’ve chosen Simply Wigs after being with another company for so long, and it’s fantastic to hear you’ve been so pleased with our service and website. Your recommendation means so much to us - welcome to the Simply Wigs family! The SW Team X

“It's always a pleasure to speak to the ladies at Simply Wigs, they are friendly, helpful and very knowledgeable. This time I ordered two of my current favourite wigs 'Tool' by Ellen Wille. The order arrived promptly and beautifully packaged (as always). Thank you Simply 🩷”

Helpful Report

Thank you so much for your lovely review! We’re always delighted to hear that our team are friendly, helpful and knowledgeable. We’re thrilled that 'Tool' is a firm favourite and hope you love your new ones just as much! Thank you for choosing Simply Wigs. The SW Team X

“I have been a customer of Simply Wigs for some years now and I have always loved how helpful and supportive they are making for a truly enjoyable experience. We always highly recommend them Susan”

Helpful Report

Thank you so much, Susan, for your wonderful review and for being a loyal Simply Wigs customer over the years! We’re delighted to hear you’ve always found our team helpful and supportive. Your kind recommendation and continued support mean so much to us! The SW Team X

“All the staff I have dealt with have been extremely helpful and very understanding. The service at your company is second to none, and offer a fast service”

Helpful Report

Thank you so much for your wonderful review! We’re delighted to hear our team have been so helpful and understanding, and that you’ve been impressed with our fast service. Your kind words mean so much to us! The SW Team X

“Got my first two from simply wigs and love both and now bought my third. Pat”

Helpful Report

Thank you so much, Pat! We’re delighted you’ve loved your first two wigs and have chosen Simply Wigs again for your third. We really appreciate your continued support and hope you love your new one just as much! The SW Team X

“Very comfortable and easy to wear,hardly need brushing to wear”

Helpful Report

Thank you so much for your lovely review! We’re delighted to hear you’re finding your wig so comfortable and easy to wear. It’s always a bonus when it needs hardly any styling too! The SW Team X

“Good service.”

Helpful Report

Thank you for choosing Simply Wigs. The SW Team X

“I've been wearing wigs from Simply wigs for years but recently changed my style. Compliments have been unanimous on my "new hair style". in the nail bar yesterday, the conversation got round to chemotherapy. I lost my hair to it 17years ago and said so. "But it's grown back lovely" "Er" I said ,"This is a wig. I've been wearing them all the time you've known me." There was a gasp from all present and they all said they had no idea.Even my nail technician, sitting a foot away said "I keep looking but I still can't see a sign". As my hair loss is almost total, this was extremely good to hear. Well done SimplyWigs!”

Helpful Report

Thank you so much for sharing this wonderful story! We’re absolutely delighted to hear your new style has received so many compliments and that nobody could tell you were wearing a wig. That must have been such a lovely moment! Thank you for choosing Simply Wigs for so many years - it means the world to us. The SW Team X

“Simply Wigs are simply marvellous!”

Helpful Report

Thank you so much for your lovely review! We’re always happy to help! The SW Team X

“. I am trying to change my style and colour but it is difficult not knowing the quality and colours that different manufacturers offer. Throughout this ongoing process I have ordered wigs that have proven to be too big, very heavily rooted, and just "not me" Staff have been really helpful and not made me feel a nuisance asking questions. Thank you.”

Helpful Report

Thank you so much for your lovely review! We completely understand that finding the right style and colour can take a little time, and we’re so pleased our team have been there to help and answer your questions along the way. You’re never a nuisance - we’re always happy to help! The SW Team X

“Simply wigs are my go to for new look as a alopecia sufferer it's hard to find a good dependable company that understands. Good service kept me informed on arrival lovely packaging and a ferrero rochera chocolate in the box 😊 this is my third wig and I cannot fault them I would be very happy to highly recommend them and I will be using them from now on so many thanks to all the team keep up the good work for us ladies with imperfections luv Susan X😘🫶🏻”

Helpful Report

Thank you so much for your wonderful and heartfelt review, Susan! We’re delighted to have been your go-to for your wigs and so pleased you’ve had such a positive experience with our team, service and packaging. We really appreciate your kind recommendation and continued support - it means so much to us! The SW Team X

“Lovely company to deal with, keeps you updated with your order, and delivery is efficient. Any problems, not a problem 😄huge selection of wigs.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you’ve found us so easy to deal with and that you’ve enjoyed our updates, efficient delivery and huge selection. We’re always happy to help! The SW Team X

“Simply Wigs are a fantastic reliable company. Very helpful customer service, I can’t praise them enough.”

Helpful Report

Thank you so much for your wonderful review! We’re thrilled to hear you’ve found us reliable and our customer service so helpful. Your kind words and praise mean so much to our team! The SW Team X

Simply Wigs is rated 4.8 based on 15,096 reviews