Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,646 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 5th April 2026

625

Anonymous

Anonymous // 01/01/2019

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“Excellent organisation providing quality wigs and first class service”

Helpful Report

Hi Claire, thank you for your review! We're delighted you had a positive experience with Simply Wigs and appreciate your kind words about our wigs and service. The SW Team x

“Excellent online service. Easy to use website. Fast delivery. Good updates on order progress. Loved my little gift sweet.”

Helpful Report

Hi Helen, thank you for your review! We’re delighted you had a smooth online experience, fast delivery, and enjoyed the order updates and little gift. The SW Team x

“Lovely company...always a friendly voice on the phone when asking for advice and placing an order...well packaged and excellent delivery. Have had so many lovely compliments since I started wearing a wig due to health problems and recommend Simply Wigs.”

Helpful Report

Thank you, Patricia, for your wonderful review! We’re thrilled you’re happy with our service, packaging, and delivery, and that you’ve received lovely compliments. The SW Team x

“Where is my wig now?”

Helpful Report

Hi Yafa. Thank you for your review. I can see there were some unfortunate delays on your order, and we do apologise for any inconvenience this caused you. If you do have any queries in the future, please contact our Customer Service team on 01484 844557. SW Team

“I have shopped with Simply Wigs for quite a few years now. I have always found shopping online to be an enjoyable and easy experience. Their customer service staff are always very helpful. I hope to pay them a visit soon!”

Helpful Report

Hi Deborah, thank you for your fabulous comments! We’re thrilled you’ve had years of enjoyable online shopping and that our customer service team has been helpful. We look forward to welcoming you if you decide to visit us. The SW Team x

“Really top quality wig...far better than I ever expected”

Simply Wigs 5 star review on 2nd October 2025

Helpful Report

Hi Marie, thank you for your fantastic review! We're really glad the wig exceeded your expectations. The SW Team x

“Products are amazing I love the wigs and your staff are so helpful”

Helpful Report

Hi Josie, thank you for your review! We're thrilled you love the wigs and that our staff were so helpful. Always here to help. The SW Team x

“Love the wig I have now,Dixie by Amore ,now I know just how to alter & make me a perfect fit as the Dixie doesn't have petite fitting,simply wigs are excellent with helping you to get the right one for you,”

Helpful Report

Hi Susan, we are pleased you’ve found tips to get the Dixie fit perfectly and that Simply Wigs could help you choose the right one. The SW Team x

“It's the third wig I've bought from simply wigs over the years and good quality too”

Helpful Report

Thank you for the lovely feedback, Peter! We’re really glad to hear you’ve been happy with multiple Simply Wigs purchases over the years. The SW Team x

“Great choice of wigs, great customer service and easy return when you have to choose just the one. Thanks a lot. Will be sending a picture”

Helpful Report

Thank you so much for your kind words, Celine! We’re thrilled you had a great experience with our wigs and service, and that the return process was easy. The SW Team x

“Got wig for my mum who is going through treatment. She is very happy with it. Also loved the little chocolate that came with it. Thank you.”

Helpful Report

Thank you for your lovely comments. We are thrilled that your mum is happy with the wig and that the little chocolate was a sweet touch. If you ever need anything else, we’re here to help. The SW Team x

“The nicest wig I’ve ever had for style and comfort and it’s watermelon. I always wanted some pink but never been able to get anything that suited me. So many compliments. I’m very happy. Can u I make it with a monofilament top and lace front for summer please?”

Helpful Report

Wonderful to hear you’re loving the watermelon style and the compliments it’s bringing! As we do not manufacture the wigs, we can not change the construction on the caps. We can help to look at alternative style options for you, this would not be a problem. The SW Team x

“The service is great 10/10 and the quality of wigs are excellent.”

Helpful Report

What fabulous feedback! We’re thrilled you’re happy with both the service and the quality of our wigs. The SW Team x

“I’ve been a Simply Wigs customer for years and always had excellent service . But my last two Elle Willie Wigs really did make me feel so much better about myself. My hair loss had become much worse but with my latest addition to my collection I now find myself much happier going out . They are so naturally looking and make such a difference to my appearance. I enjoy putting my make up on for the finishing touch . Thank you”

Helpful Report

What fabulous comments, thank you for your continued valued custom. Here at Simply Wigs, we are proud of what we do and enjoy helping, and we hope to continue to make people feel exactly how you feel when wearing your new styles. The SW Team x

“I have brought cheaper wigs in the past not thinking there would be much difference how wrong was i.Really happy with the quality and service old wigs now in the bin”

Helpful Report

What fabulous feedback, thank you, Caroline! We’re so pleased you’re happy with the quality and service. If you need anything else, we’re here for you. The SW Team x

“The wig is great. I did cut the fringe and bangs shorter to fit my face better. The added chocolate in the package was a nice touch.”

Helpful Report

We are so pleased that you love your new style and that cutting the fringe has made the style more to your requirements. If you need anything else, you know where to find us. The SW Team x

“Amazing customer service. Amy saved my wedding day.”

Helpful Report

What fabulous feedback! We’re so pleased Amy could help on your wedding day. If you need anything else, we’re here for you. The SW Team x

“Lovely, friendly, helpful team.Delivery good”

Helpful Report

Hi Dee, We are pleased that you found our team lovely, friendly and helpful, and that the delivery went smoothly. If you need anything else, we're here for you. The SW Team x

“Superb customer service”

Helpful Report

What a wonderful review, Susan! We’re thrilled you had superb customer service and a great experience with Simply Wigs. If there’s anything else you need or you’d like help choosing your next wig, we’re here for you. The SW Team x

“Fast delivery, great product”

Helpful Report

We’re so pleased you’re happy with the delivery and the product. If you ever need anything else, we’re here to help. The SW Team x

Simply Wigs is rated 4.8 based on 14,646 reviews