Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,658 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,658 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 11th April 2026

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's the third wig I've bought from simply wigs over the years and good quality too”

Helpful Report

Thank you for the lovely feedback, Peter! We’re really glad to hear you’ve been happy with multiple Simply Wigs purchases over the years. The SW Team x

“Great choice of wigs, great customer service and easy return when you have to choose just the one. Thanks a lot. Will be sending a picture”

Helpful Report

Thank you so much for your kind words, Celine! We’re thrilled you had a great experience with our wigs and service, and that the return process was easy. The SW Team x

“Got wig for my mum who is going through treatment. She is very happy with it. Also loved the little chocolate that came with it. Thank you.”

Helpful Report

Thank you for your lovely comments. We are thrilled that your mum is happy with the wig and that the little chocolate was a sweet touch. If you ever need anything else, we’re here to help. The SW Team x

“The nicest wig I’ve ever had for style and comfort and it’s watermelon. I always wanted some pink but never been able to get anything that suited me. So many compliments. I’m very happy. Can u I make it with a monofilament top and lace front for summer please?”

Helpful Report

Wonderful to hear you’re loving the watermelon style and the compliments it’s bringing! As we do not manufacture the wigs, we can not change the construction on the caps. We can help to look at alternative style options for you, this would not be a problem. The SW Team x

“The service is great 10/10 and the quality of wigs are excellent.”

Helpful Report

What fabulous feedback! We’re thrilled you’re happy with both the service and the quality of our wigs. The SW Team x

“I’ve been a Simply Wigs customer for years and always had excellent service . But my last two Elle Willie Wigs really did make me feel so much better about myself. My hair loss had become much worse but with my latest addition to my collection I now find myself much happier going out . They are so naturally looking and make such a difference to my appearance. I enjoy putting my make up on for the finishing touch . Thank you”

Helpful Report

What fabulous comments, thank you for your continued valued custom. Here at Simply Wigs, we are proud of what we do and enjoy helping, and we hope to continue to make people feel exactly how you feel when wearing your new styles. The SW Team x

“I have brought cheaper wigs in the past not thinking there would be much difference how wrong was i.Really happy with the quality and service old wigs now in the bin”

Helpful Report

What fabulous feedback, thank you, Caroline! We’re so pleased you’re happy with the quality and service. If you need anything else, we’re here for you. The SW Team x

“The wig is great. I did cut the fringe and bangs shorter to fit my face better. The added chocolate in the package was a nice touch.”

Helpful Report

We are so pleased that you love your new style and that cutting the fringe has made the style more to your requirements. If you need anything else, you know where to find us. The SW Team x

“Amazing customer service. Amy saved my wedding day.”

Helpful Report

What fabulous feedback! We’re so pleased Amy could help on your wedding day. If you need anything else, we’re here for you. The SW Team x

“Lovely, friendly, helpful team.Delivery good”

Helpful Report

Hi Dee, We are pleased that you found our team lovely, friendly and helpful, and that the delivery went smoothly. If you need anything else, we're here for you. The SW Team x

“Superb customer service”

Helpful Report

What a wonderful review, Susan! We’re thrilled you had superb customer service and a great experience with Simply Wigs. If there’s anything else you need or you’d like help choosing your next wig, we’re here for you. The SW Team x

“Fast delivery, great product”

Helpful Report

We’re so pleased you’re happy with the delivery and the product. If you ever need anything else, we’re here to help. The SW Team x

“This is the first time I have worn a wig. I started to lose my hair following the menopause. I was quite nervous & apprehensive about wearing a wig, as I thought it would look strange & people would laugh at me. However, I decided to bite the bullet & brought my first wig, Infinity Mini Petite, Cafe Glow. It took me a while, trying it on & styling it, but eventually I wore it for the first time on my wedding anniversary. It felt very strange having lots of hair, but the result was great 👍. My husband thought it looked good too. I now want to buy another one, but will make an appointment so I can see & try the wigs before I buy again.”

Simply Wigs 5 star review on 30th September 2025

Helpful Report

What wonderful feedback, Lisa! We’re so glad you felt comfortable trying Infinity Mini Petite, Cafe Glow, and that it worked well for your anniversary. It’s completely normal to feel strange at first, but fantastic to hear you loved the result. If you’d like to explore more options, we’d be happy to help you book an appointment to try before you buy again. The SW Team x

“Fabulous company, always helpful if I have any questions/problems and a wonderful range of wigs. Wouldn’t go anywhere else!”

Helpful Report

What wonderful feedback, Kim! We’re thrilled you’re happy with Simply Wigs and that our range and support meet your needs. Thank you for choosing us. The SW Team x

“Always 5* service. Kept updated on delivery etc.”

Helpful Report

What a lovely review, thank you, Eileen! We’re thrilled you’re happy with the service and updates. The SW Team x

“Without Simply Wigs service and range of products it would be virtually impossible for me to interact in wider society in the way that I do on a daily basis. The range of hair styles, colours and lengths is excellent and I do change my look from time to time. This results in a double take from people I see regularly. I never explain that I need to wear wigs - it was a shock when my hair fell out and this feeling is still personally residual. My only critisism, Simply Wigs, is when you write 'thank you for your patience' when an ordered item is going to be delayed. Those of us who are long term customers would never leave an order to a critical stage - there's back up in my store and well worn items for running and swimming. Keep up the good work - I know it's Wednesday and Friday when the weekly emails arrive - the right frequency and always something of interest”

Helpful Report

What fabulous feedback, Jan! We’re so glad Simply Wigs helps you feel confident and connected. Thanks for the kind thoughts on our range and emails. We are always here to help as much as possible. The SW Team x

“Fits well”

Helpful Report

Thank you for your comment, and we are pleased that the fit works for you. The SW Team x

“Lovely selection of wigs and a great range of colours. I’ve been looking for ages for a flattering silver/grey wig and was delighted to find the Breezy Wavez wig Muse Collection by Rene of Paris. I tried 2 different colours and settled on the Lunar Haze. Love, love love!”

Simply Wigs 5 star review on 28th September 2025

Helpful Report

What a lovely review! We’re delighted you found a flattering silver/grey pick and that Lunar Haze from the Breezy Wavez Muse Collection suits you so well. If you’d like any other color ideas or fit tips, we’re here to help. The SW Team x

“I’ve been using simply wigs for a really long time over 10 years I believe. They are always helpful, deliveries are always prompt (depending on availability, they always let you know if it will take longer) I can honestly say I don’t buy my own it’s from anywhere else.”

Helpful Report

What a wonderful review! We’re thrilled you’ve been a loyal customer with us for over 10 years and that our deliveries have been reliable for you. If there’s anything more we can help with, just let us know. Thank you for your continued custom. The SW Team x

“An outstanding kind and caring company.And a special thanks to Laura who helped me find a beautiful wig to wear at a wedding, and arranged for it to be swiftly delivered when the one I ordered might not have arrived in time.”

Helpful Report

Thank you for your wonderful comments. We’re so pleased Laura could help and that we could arrange swift delivery for your wedding. We’ll pass your thanks on to Laura. Thank you for choosing Simply Wigs. The SW Team x

Simply Wigs is rated 4.8 based on 14,658 reviews