Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,096 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 7th September 2026

639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful staff and quick delivery. Will use them again for my next wig.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you found our team helpful and your delivery nice and speedy. We’ll look forward to helping you choose your next wig! The SW Team X

“Very efficient & great wigs ..East ordering , & if need to send back very accommodating.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you find ordering easy and our team efficient and accommodating. We’re so pleased you’re happy with your wigs! The SW Team X

“Best wig ive ever bought it fits really well im so pleased with it”

Helpful Report

Thank you so much for your lovely review! We’re thrilled to hear it’s the best wig you’ve ever bought and that you’re so pleased with the fit. We hope you enjoy wearing it! The SW Team X

“All the staff are so helpful, friendly & patient.”

Helpful Report

Thank you so much for your lovely review! We’re delighted to hear our team have been so helpful, friendly and patient. Your kind words mean a lot to us! The SW Team X

“Was very pleased with the look of my hairpiece. Unfortunately i ordered the wrong colour. Really need to buy a colour sample chart”

Helpful Report

Thank you so much for your lovely review! We’re delighted to hear you’re so pleased with the look of your hairpiece. We hope you enjoy wearing it! The SW Team X

“First class service and products. Nothing is too much trouble. All staff very helpfull. Despatch is prompt and delivery is via Royal Mail (that means the parcels are actually delivered). Would thoroughly recommend Simply Wigs.”

Helpful Report

Thank you so much for your fantastic review! We’re delighted you’ve been so impressed with our service, products and helpful team. It’s wonderful to hear your orders arrive promptly and reliably too! Thank you for recommending Simply Wigs. The SW Team X

“Very helpful on email with queries. Very easy to deal with. Hair came beautifully packaged.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you found our team helpful and easy to deal with, and we’re so pleased you loved how beautifully your order was packaged. The SW Team X

“Bought for my wife, who seem's really pleased with the quality.”

Helpful Report

Thank you for your lovely review! We’re so pleased to hear your wife is happy with the quality of her wig. We hope she enjoys wearing it! The SW Team X

“Very nice pleasant person on the phone answered all my questions and concerns . Wig arrived at the time stated . Very pleased with the wig fits nice looks and feels great . . Throughly recommended simply wigs will definitely be shopping there again”

Helpful Report

Thank you so much for your wonderful review! We’re delighted you received such helpful service and that you’re so pleased with your new wig. It’s fantastic to hear it fits, looks and feels great! We really appreciate your recommendation and look forward to welcoming you back. The SW Team X

“Reliable shipping, cute packaging!! I felt so special opening that Ferrero Rocher box 😆💗💋”

Helpful Report

Thank you so much for your lovely review! We’re thrilled you enjoyed the packaging and that little Ferrero Rocher surprise! We’re so glad we could make your delivery feel extra special. The SW Team X

“So helpful, contacted over phone, & it was great to speak to someone, that had knowledge & experience, plus feedback from other customers on what works & looks great on what can be a traumatic situation … I’m delighted with the choice I made & refunded quickly for item that didn’t suit… Can’t wait to order another”

Helpful Report

Thank you so much for your lovely review! We’re so pleased our team could offer helpful, knowledgeable advice and make the process a little easier for you. We’re delighted you’re happy with your choice and look forward to helping you find your next wig! The SW Team X

“Simply Wigs is such a good, user friendly website and the staff in Slaithwaite are always so helpful especially Sue. She helped me to customise my Ignite wig by cutting a fringe into it for me. What fabulous customer service too.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you find our website user-friendly and that Sue was able to help customise your Ignite wig for you. We’ll be sure to pass on your kind words - she’ll be thrilled! The SW Team X

“Great choice of brands and good prices. Highly recommended.”

Helpful Report

Thank you so much for your lovely review! The SW Team X

“Ive ordered a few wigs from Simply wigs now and the service has always been 5 star! Even when I'd ordered a colour that didn't suit me there was no problem returning it. And their price match guarantee is a bonus . . .so is the beautiful little sweet treat in the box ❤️ Always my first choice Debs xox”

Helpful Report

Thank you so much, Debs! We’re absolutely delighted to be your first choice and so pleased you’ve had such a consistently positive experience with us. We love that you enjoy the little sweet treat too! Thank you for your continued support. The SW Team X

“You're the best! Superb customer service, professional, prompt, kind and empathetic. Delighted with my latest Lizzy wig Rene of Paris. Receiving lots of compliments about this funky, stylish wig!”

Simply Wigs 5 star review on 16th February 2026

Helpful Report

Thank you so much for your wonderful review and photo! We’re thrilled you’ve had such a positive experience with our team and are absolutely delighted that you’re loving your Lizzy wig. It sounds like you’re turning heads and rightly so! The SW Team X

“Simply wigs are fantastic. Everyone is so helpful and their prices are very competitive. The bonus for me is that you can return if the wig does not suit as it is so difficult for me personally as I have wavy/curly hair. Will always use simply wigs.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you find our team helpful and our prices competitive. We know finding the right wig can be tricky, so we’re pleased our easy returns give you that extra peace of mind. We really appreciate your continued support! The SW Team X

“Not as long as the images show and not as straight, but it's a very good wig. Highly reccomended.”

Simply Wigs 5 star review on 15th February 2026

Helpful Report

Thank you so much for your lovely review and photo! The colour really suits you. The SW Team X

“I have always bought my wigs from here. Great service and easy return process if needed. Always a friendly voice on phone,wouldnt go anywhere else.”

Helpful Report

Thank you so much for your lovely review! We’re delighted to hear you’ve always had a great experience with us. Your continued support means the world to our team! The SW Team X

“SimplyWigs is an excellent company to deal with. Their site is easy to navigate and so easy to find the wigs that you are interested in. Customer service is second to none. I was very impressed how they kept me up to date whilst I waited for my wig to come back in stock and it was posted out with speed. Thank you so much. You are worthy of your 5 stars. Val.”

Helpful Report

Hi Valerie, thank you for your wonderful review! We’re glad our site was easy to use, that our customer service kept you updated, and that your wig was posted out quickly. If there’s anything else you need, please let us know. The SW Team X

“From ordering to delivery no issues, wig exactly as in picture.”

Helpful Report

Hi Amanda, thank you for your review! We’re glad to hear that the process from ordering to delivery went smoothly and that the wig matched the picture. If there’s anything else you need, please let us know. The SW Team X

Simply Wigs is rated 4.8 based on 15,096 reviews