Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,646 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 11th April 2026

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time I have worn a wig. I started to lose my hair following the menopause. I was quite nervous & apprehensive about wearing a wig, as I thought it would look strange & people would laugh at me. However, I decided to bite the bullet & brought my first wig, Infinity Mini Petite, Cafe Glow. It took me a while, trying it on & styling it, but eventually I wore it for the first time on my wedding anniversary. It felt very strange having lots of hair, but the result was great 👍. My husband thought it looked good too. I now want to buy another one, but will make an appointment so I can see & try the wigs before I buy again.”

Simply Wigs 5 star review on 30th September 2025

Helpful Report

What wonderful feedback, Lisa! We’re so glad you felt comfortable trying Infinity Mini Petite, Cafe Glow, and that it worked well for your anniversary. It’s completely normal to feel strange at first, but fantastic to hear you loved the result. If you’d like to explore more options, we’d be happy to help you book an appointment to try before you buy again. The SW Team x

“Fabulous company, always helpful if I have any questions/problems and a wonderful range of wigs. Wouldn’t go anywhere else!”

Helpful Report

What wonderful feedback, Kim! We’re thrilled you’re happy with Simply Wigs and that our range and support meet your needs. Thank you for choosing us. The SW Team x

“Always 5* service. Kept updated on delivery etc.”

Helpful Report

What a lovely review, thank you, Eileen! We’re thrilled you’re happy with the service and updates. The SW Team x

“Without Simply Wigs service and range of products it would be virtually impossible for me to interact in wider society in the way that I do on a daily basis. The range of hair styles, colours and lengths is excellent and I do change my look from time to time. This results in a double take from people I see regularly. I never explain that I need to wear wigs - it was a shock when my hair fell out and this feeling is still personally residual. My only critisism, Simply Wigs, is when you write 'thank you for your patience' when an ordered item is going to be delayed. Those of us who are long term customers would never leave an order to a critical stage - there's back up in my store and well worn items for running and swimming. Keep up the good work - I know it's Wednesday and Friday when the weekly emails arrive - the right frequency and always something of interest”

Helpful Report

What fabulous feedback, Jan! We’re so glad Simply Wigs helps you feel confident and connected. Thanks for the kind thoughts on our range and emails. We are always here to help as much as possible. The SW Team x

“Fits well”

Helpful Report

Thank you for your comment, and we are pleased that the fit works for you. The SW Team x

“Lovely selection of wigs and a great range of colours. I’ve been looking for ages for a flattering silver/grey wig and was delighted to find the Breezy Wavez wig Muse Collection by Rene of Paris. I tried 2 different colours and settled on the Lunar Haze. Love, love love!”

Simply Wigs 5 star review on 28th September 2025

Helpful Report

What a lovely review! We’re delighted you found a flattering silver/grey pick and that Lunar Haze from the Breezy Wavez Muse Collection suits you so well. If you’d like any other color ideas or fit tips, we’re here to help. The SW Team x

“I’ve been using simply wigs for a really long time over 10 years I believe. They are always helpful, deliveries are always prompt (depending on availability, they always let you know if it will take longer) I can honestly say I don’t buy my own it’s from anywhere else.”

Helpful Report

What a wonderful review! We’re thrilled you’ve been a loyal customer with us for over 10 years and that our deliveries have been reliable for you. If there’s anything more we can help with, just let us know. Thank you for your continued custom. The SW Team x

“An outstanding kind and caring company.And a special thanks to Laura who helped me find a beautiful wig to wear at a wedding, and arranged for it to be swiftly delivered when the one I ordered might not have arrived in time.”

Helpful Report

Thank you for your wonderful comments. We’re so pleased Laura could help and that we could arrange swift delivery for your wedding. We’ll pass your thanks on to Laura. Thank you for choosing Simply Wigs. The SW Team x

“I am just starting my journey with wigs and still haven’t found “the one”. I currently have a topper which perfectly blends with my bio hair, but I am losing more hair on top and finding it difficult to have something to grip hold of. Simply Wigs customer service is off the scale. I can’t express how helpful and understanding they are. I’m awaiting my second batch of orders and hopefully they’ll be “the one” in there! However, I’m sure if it isn’t, Simply Wigs are going to let me return and talk to me again, give great advice and let me order some more. They understand how important it is to get it right and are so understanding and patient. They also have customer photos, which I find so useful. Hopefully I’ll be adding mine soon! Thank you 🙏🏻”

Helpful Report

What fabulous feedback! We’re so pleased you’ve found our support helpful and that you’re exploring options with your wigs. We’re here whenever you’re ready for the next batch. Thank you for sharing your journey with Simply Wigs. The SW Team x

“Fabulous Company. I have bought many wigs. Easy to order, return, speak on the phone. Always very helpful. New web site is great, easier to use and to find out what I need to know. Good and regular offers. Supply from excellent companies, no rubbish. Lots of advice and support products. As a regular wig wearer I am so pleased to have found them. Thank you to them for providing such a good service to us all. Denise Taylor”

Helpful Report

What fabulous feedback! We’re so pleased you’ve had such a smooth experience with ordering, returns, and our new site, Denise. Thank you for your kind words, and thank you for continuing to choose Simply Wigs. The SW Team x

“Spoke to Amie who was attentive patient and understanding. My wig was delivered as promised 3 days after placing the order. Beautifully packaged and as expected. Thanks for a excellent service”

Helpful Report

What fabulous feedback! We’re thrilled Amie could help and that your wig arrived as promised. Thank you for sharing your kind words and for choosing Simply Wigs. The SW Team x.

“I have bought quite a few wigs and human hair eyebrows from Simply Wigs and the experience has always been fantastic . Wonderful staff quick and efficient and great customer care .⭐️⭐️⭐️⭐️⭐️”

Helpful Report

What fabulous feedback! We’re so glad you’ve had fantastic experiences with Simply Wigs across your purchases. Thank you for your kind words and for being a valued customer. The SW Team x

“The wigs are very high quality. And the returns service is of a very high service and money in the bank as quick as possible. Overall a very good service with lots of care the customer is always number one with this company.”

Helpful Report

What fabulous feedback, Pearl! We’re thrilled you’re happy with the wig quality and our returns service. Your kind words mean a lot to us. Thank you! The SW Team x.

“I was looking for a change of style and purchased the Nina Mono lace deluxe petite wig by Gisela Mayer. It's perfect. It fits well, the colour is just right, and I love the style with the flicked curls. Will definitely choose this one again”

Helpful Report

Wonderful to hear, Janet! The Nina Mono lace deluxe petite is a gorgeous style, and we’re glad it fits well, and you love the colour and the flicked curls. We look forward to helping you choose again. The SW Team x.

“Just simply the best, service. Friendly staff, efficient, and always over deliver”

Helpful Report

Hello Beverley, Thank you for your fab review! I am so happy to hear that you are pleased with our service! The SW Team x

“Cannot say enough about this great company. Lovely to deal with, helpful, friendly staff, nothing is too much trouble, and their knowledge of their products is impressive. Buy with confidence, Simply Wigs sales and customer service are second to none.”

Helpful Report

Hello, Thank you for taking the time to leave your wonderful review, it is much appreciated! The SW Team x

“Love my latest alternative hair from simply wigs. So much more flexibility in what and how I wear my hair.”

Helpful Report

Hello Jessica, Thank you for your amazing five star review! I am so pleased to hear that you are enjoying switching up your look! The SW Team x

“Always a brilliant service. Everything great. Thank you”

Helpful Report

Thank you for your fab review Stevie-Lauren! The SW Team x

“This is my fourth wig from simply wigs and I purchased the sparkle petite in coppery mink and I love it . It was so easy to order and the customer service is exceptional.”

Helpful Report

Hello Julia, Thank you for your fantastic review it is much appreciated! I am thrilled to hear that you are loving your latest style, the Coppery Mink is a stunning colour! The SW Team x

“My lovely wig. I have alopecia and everyone thinks it is my own hair and I get lots of compliments. This has changed my life.”

Helpful Report

Hello Andrea, Thank you for your amazing review. We are thrilled to hear that you are so happy with your new style and are getting so many lovely compliments- as you should! The SW Team x

Simply Wigs is rated 4.8 based on 14,646 reviews