Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,646 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 11th April 2026

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service!! I purchased the Amore long mono topper in a large size cap. I had a query about it and returned it to be checked. The customer service executive immediately contacted me and sent out for a new one - compared them both, then telephoned me to assure me that it was quite correct and I had worried unnecessarily. She then posted on the hairpiece to me at no extra charge - and with a chocolate!! I felt so stupid, worrying unnecessarily, but the customer exec was lovely. Constant email updates and superb customer service!! And the hairpiece looks fabulous!! I had the usual one and I'm delighted Amore have come out with a larger cap - and lots more hair coverage!! Recommend both company and topper 100 percent!!”

Helpful Report

What a fabulous review—thank you, Angelina! We’re delighted the Amore topper has given you great coverage, and the service exceeded your expectations. We’re always here to help, and so glad you felt supported every step of the way. Enjoy your new look! The SW Team x

“An excellent company to do business with. The staff are so helpful,patient and caring. They are always available to help you with everything. If you want something posted, as I do, we'll all I can say is everything arrives exactly when they say it will and all contents are beautifully packed. Wonderful”

Helpful Report

Thank you, Maeve. We are so pleased to hear that our team were helpful, patient and caring, and that everything arrived on time and well packed. Thank you for choosing Simply Wigs always here to help. The SW Team x

“Very pleased with my order, just what I wanted , thank you, and very fast shipping Thank you”

Helpful Report

Thank you for your comments. We are thrilled that your order from us is just what you needed, and your delivery was prompt in arriving with you. The SW Team x

“After trying a couple of disastrous toppers online I found Simply Wigs and what a difference! It’s given me back my confidence. Will definitely buy again. Love the colour and the style and so easy to wear.”

Simply Wigs 5 star review on 10th September 2025

Helpful Report

What fabulous feedback! We’re so pleased Simply Wigs made such a difference for you. We’ll be here for your next purchase too. You look amazing! The SW Team x

“Wonderful service as always.Thank you so much”

Helpful Report

Thank you for your wonderful comments, Kay! We really love getting this positive feedback from our wonderful customers. The SW Team x

“Wide range of wigs, ordering is easy and my wig was delivered promptly.”

Helpful Report

Great feedback, thank you! We’re so pleased you had a smooth ordering process and that your wig arrived promptly. If you need anything else, we’re here to help. The SW Team x

“A good choice of wigs. The one I chose was delivered in just over a week and in good time for a family birthday celebration, following my hair loss after chemotherapy treatment. My wig has had good comments from family and friends who, like me, love the colour and cut. Jan”

Helpful Report

Thank you for your lovely feedback! We're thrilled to hear that the wig arrived in good time and that you and your family love the colour and cut of your new style. The SW Team x

“It’s perfect! Lovely colour, lovely style. It looks totally natural. Many thanks”

Helpful Report

Thank you for your lovely comments. We are thrilled to read that you love your new style. The SW Team x

“Wig in reality looks as photographed. Very realistic though even better if could see some silicone ‘scalp’.”

Helpful Report

What fabulous feedback! We’re delighted the wig matches the photos and looks very natural. The SW Team x

“Discrete packaging. Great price. Quick to arrive. Lovely packaging of items. Lovely touch with chocolate? ☺️👍”

Helpful Report

Thank you for the wonderful feedback, Karen! We’re thrilled you’re happy with the packaging, price, and speedy delivery, and that the chocolate touch brightened your order. The SW Team x

“Arrived promptly with a complimentary chocolate!”

Helpful Report

Thank you for taking the time to leave your feedback. We’re glad it arrived promptly and that you enjoyed the complimentary chocolate. If you need anything else, we’re here to help. The SW Team x

“Very helpful & good delivery service. First time I have used eyebrow tattoos just wish there was a better colour selection for fine eyebrows. The ladies have been very friendly.”

Helpful Report

Hello Alexandrina, Thank you for your lovely feedback. We’re glad the delivery was smooth, and our team was friendly. We’ll pass along your note about colour options for fine eyebrows to help us improve selection. The SW Team x

“Excellent service wig like my own hair brillant”

Helpful Report

Hello Paula, Thank you for your fabulous 5 star review! I am so pleased to hear that you have found the perfect style! The SW Team x

“Excellent service from simply wigs. Good quality products.Super touch with the little chocolate treat that came with the delivery.”

Helpful Report

Hello Bernard, Thank you for your amazing five star review! I am very pleased that you enjoyed your choccie treat! The SW Team x

“Would highly recommend Simply Wigs!! Purchasing a wig online can be tricky as you never know what will suit you, but I cannot fault the customer care team, if it’s not quite the right one for you then the refund process is speedy! I did manage to find the perfect wig and the extra touches with your package make it feel more special.”

Simply Wigs 5 star review on 5th September 2025

Helpful Report

Hello Aimee, Thank you for your lovely 5 star review, it is very much appreciated. Ordering online if very tricky, but I am so pleased that we were able to help you with this. You look absolutely beautiful in your Wavy Day! Take care, The SW Team x

“I ordered my first wig from Simply Wigs, and I am so pleased I did. The customer service was fantastic. There was a fault with the first wig sent out, and this was immediately replaced with a new one for me (or an offer of refund). I also called to arrange next day delivery (at additional cost) which was facilitated really easily. Staff I spoke to were a positive reflection of the company and I will certainly be shopping here again in future.”

Helpful Report

Hello, Thank you for your wonderful review. The world of wigs can be a minefield when you are starting out, so I am very pleased that we were able to support you and help with this. The SW Team x

“Ordering system very easy and delivery very prompt. The return system is good and refunds are quick. Excellent support when the wig I ordered wasn’t available at the time and alternatives were offered”

Helpful Report

Hello Carole, Thank you for your amazing 5 star review, it is very much appreciated! The SW Team x

“The ladies that spoke to me on the phone were extremely helpful,pleasant and understanding and I felt very comfortable ordering my wigs”

Helpful Report

Thank you for your lovely five star review Sandra! I am so pleased to hear this, as ordering online can be tricky but we are always here to help try and make things as easy as possible for all of our wonderful customers! The SW Team x

“Very good came on time would use simple wigs again.”

Helpful Report

You look fabulous! Thank you for sharing your photographs and your kind review. SW Team x

“Great service as usual, with all the team ready to help and give advice! A special effort was made for my wig to reach me on time, despite it not originally being in stock - many thanks!”

Helpful Report

Hello Julie, Thank you for your amazing review. It can be difficult when stock isn't on our side, but we will always do what we can to help find you something sooner! Take care, the SW Team x

Simply Wigs is rated 4.8 based on 14,646 reviews