Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,098 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,098 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 7th September 2026

639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service”

Helpful Report

Thank you, Jean. We really appreciate your kind review, and you are happy with the services we provide. The SW Team X

“Absolutely fabulous! Very efficient, positive and encouraging phone call. Easy to place order over the phone. Extremely fast delivery and a perfect wig for the occasion. Very happy with the whole experience.”

Helpful Report

Hi Shelley, thank you for your fabulous review! We’re delighted you found the phone call efficient and encouraging, and that the order, delivery, and wig met your needs. We’re really glad you’re happy with the experience. The SW Team X

“I have bought a few wigs from Simply Wigs and they are always very helpful on the phone and it is easy to return if needed.”

Helpful Report

Hi Andrea, thank you for your lovely comments. We are delighted that you find us helpful on the phone, always here and glad to assist! The SW Team X

“A pleasure to order from you which I have done a few times as I love the molly wig. Would Love a fitting of more wigs but although a yorkshire girl(70) I live in lancs.staff cannot do enough to help. Love you all.xxxx”

Helpful Report

Hi Glenda, thank you for your review! We’re really glad to hear you love the Molly wig and that our team have been so helpful. If you’d like details on fittings or more wig options, please do get in touch and we’ll be happy to help. The SW Team X

“Simply Wigs are ‘Simply the Best’🎶. Always there to offer help from a very friendly team. Letting you know if something is out of stock and how long delivery will take. Been using SW for quite a number of years now. Thank you.”

Helpful Report

Hi Jackie, thank you for your review! We're really glad to hear you’ve had such a positive experience with our team and that we keep you updated on stock and delivery. Thanks for sticking with Simply Wigs over the years. The SW Team X

“Thankyou . I wouldn’t go anywhere else x”

Helpful Report

Hi Jacqueline, thank you for your review! Thank you for your continued custom. The SW Team X

“Really lovely & natural looking thank you.”

Helpful Report

Hi Janet, thank you for your lovely review! We’re glad you found your wig really lovely and natural-looking. The SW Team X

“Was really impressed by professionalism from beginning to end of dealings with Simply Wigs. Ordered a topper. I was updated promptly regarding dispatch of my order which arrived promptly and well packaged. The topper was of good quality but unfortunately the colour was not quite right. I returned the item and was reimbursed without delay. Would definitely recommend this company.”

Helpful Report

Hi there, thank you for your review! We’re glad you found our service professional and that dispatch and packaging met your expectations. Sorry the colour wasn’t quite right, but it’s good to hear the return was handled promptly. The SW Team X

“Been using for years very satisfied”

Helpful Report

Hi there, thank you for your review! We're glad to hear you’ve been satisfied for years with Simply Wigs' service. The SW Team X

“Excellent service, good quality product. Only one complaint… Again I never got to eat the ferroche rocher Wife beat me to it Uugh!!🤨😋”

Helpful Report

Hi Bernard, thank you for your review! We're glad you had excellent service and quality. Sorry you didn't get to eat the Ferrero Rocher; maybe sneak in a little earlier next time, and you might get it! :) The SW Team X

“Fantastic company, always happy to help. Great customer service. I only buy from Simply Wigs”

Helpful Report

Hello Susan, we do appreciate your wonderful comments. Thank you for being a Simply Wigs Loyal Customer always happy to help whenever we can! The SW Team X

“Quick service website easy too use competitive price customer service excellent 👌 as well”

Helpful Report

Hi Julie, thank you for your review! We're glad you found the service quick, the website easy to use, and that our pricing is competitive and our customer service excellent. The SW Team X

“I was reallypleasedwithmyhair topper it was called fun”

Helpful Report

Hi Pamela, thank you for your review! We're really glad you were pleased with your hair topper. If you need anything else, please do get in touch. The SW Team X

“I am so delighted with my scrunchie it is amazing. So many friends have reminded me that as I am anti hairdressers how have I got a fabulous hair do. I entwine my own hair into the hair piece as the colour is the same. Thankyou so much Simply Wigs for all your help”

Helpful Report

Hi Pamela, thank you for your review! We’re so glad you’re delighted with your scrunchie and that it blends so well with your hair. If you need anything else, please do get in touch! The Simply Wigs Team X

“Very good costumer service. I returned my wig as the colour didn't suit me. Very straight forward just rang and got a returns number took it to the post office and the money was in my bank within a few days.”

Helpful Report

Thank you for your review! We’re glad to hear the returns process was straightforward and the refund appeared in your bank account quickly. If you need anything else, please feel free to reach out. The SW Team X.

“Supportive and friendly service”

Helpful Report

Hi Charles, thank you for your review! We’re glad to hear you found our service supportive and friendly. If there’s anything else you need, please feel free to reach out. The SW Team X

“I bought a flip and bangs ponytail but had to return it as it was too heavy for my fine hair. However, the customer service was outstanding! I'm disappointed I couldn't keep it”

Helpful Report

Hi there, thank you for your review. We’re glad to hear our customer service stood out, and we’re sorry the flip and bangs ponytail didn’t suit your fine hair. If there’s anything more we can help with, please feel free to reach out. The SW Team X

“As an alopecia sufferer for many years, I first bought a wig from simply wigs 15 years ago. Yes I tend to buy the same style but get so many comments on how lovely my hair looks and unless I say, not one person realises I am wearing a wig. So grateful to Simply Wigs for giving me my confidence back. Great quality and lovely staff who are always prompt with a response should I ask a question. Thank you x”

Helpful Report

Hi Ann, thank you for your wonderful review! We’re delighted to hear that our Simply Wigs team has helped you feel confident for so many years and that you’ve had great experiences with the quality and our staff’s prompt responses. The SW Team X

“I have shopped here for years and e very wig I purchased has been of good style and quality. Would not shop anywhere else .”

Helpful Report

Hi Elizabeth, thank you for your review! We’re thrilled to hear you’ve had years of satisfactory experiences with our wigs. We really do value you continuous custom. Thank you for being a lovely, loyal Simply Wigs customer. The SW Team X

“From start to finish Simply Wigs has you covered. With updates via phone calls if needs be, keeping you in the loop every step of the way. If there is a problem and you need to send an item back, again Simply Wigs has your back with simple step by step instructions.”

Helpful Report

Hi T, thank you for your review! We’re glad to hear you felt supported with updates and clear instructions. If you need anything else, please don’t hesitate to reach out. The SW Team X

Simply Wigs is rated 4.8 based on 15,098 reviews