Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,652 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,652 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 11th April 2026

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with wig,very good quality and excellent delivery,many thanks!”

Helpful Report

Thank you for your brilliant 5 star review! The SW Team x

“Just got the waves wig really love it great colour and very realistic”

Simply Wigs 5 star review on 17th September 2025

Helpful Report

Hello Debra, Thank you for your fab review! You look absolutely gorgeous in your new style. We love the natural waves and this colour on you! The SW Team x

“I love my new wig the style and colour and quality is fab thankyou”

Helpful Report

Hello Ann, Thank you for your lovely review. I am very pleased to hear that you are so happy with your new style! The SW Team x

“fabulous wig best ever”

Helpful Report

Hello Connie, Thank you for the ace five star review, it is much appreciated! The SW Team x

“Great site. Amazing selection of wigs and accessories. Super service and support. Prompt kind and knowledgeable response to questions. I find ordering easy and delivery times very good as I’ve ordered from continental suppliers. Also love the customer photos and discount. So great that Simply Wigs also has a support service for re homing wigs to customers less fortunate than myself. Well done 👍🤩”

Simply Wigs 5 star review on 16th September 2025

Helpful Report

Hello, Thank you for taking the time to leave your wonderful review. You look absolutely beautiful in your new style and I am so pleased that you are so happy with the service that we provide. The SW Team x

“Mine looks lovely on, dont need it quite yet but probably by next week, will send you a photo”

Helpful Report

Thank you for the fab review Virginia, we look forward to seeing you looking fabulous in your new style. The SW Team x

“It was a nightmare waiting for delivery, which was 18 days after ordering; however it was well worth the wait! My wig is beautiful and looks even better than expected!”

Helpful Report

Hello Deborah, Thank you for your great review. I am sorry that your order was out of stock, it can certainly be frustrating having to wait for your lovely styles to arrive. We will always do what we can to get your order to you as quickly as it is possible. The SW Team x

“Fast efficient service with a free chocolate!”

Helpful Report

Thank you for your lovely review! We are glad you enjoyed the fast service and the chocolate treat. Thank you for choosing Simply Wigs. The SW Team x

“Have bought from Simply Wigs on numerous occasions and have always been pleased with all my hair pieces. The customer service also has been extremely helpfull”

Helpful Report

Wonderful to hear! We are over the moon that you’ve been pleased with us and our products. Thanks for your continued support. The SW Team x

“It was packed nicely & delivered in a good condition. The wig is beautiful, soft, silky and natural. Good value for money.”

Helpful Report

Thank you for leaving us your lovely review! We are so glad the wig arrived in good condition, and you’re happy with the quality of your style. The SW Team x

“Consistently great quality and service”

Helpful Report

What wonderful feedback! We’re so pleased you’re happy with the quality and service. If you need anything else, we’re here to help. The SW Team x

“Good quality wig. Always a reliable service. Good company to order from.”

Helpful Report

Thank you for sharing such great feedback! We’re thrilled you’re happy with the quality and our service. If you need anything else, we’re here to help. The SW Team x

“Order was despatched very quickly, will use again.”

Helpful Report

We are so pleased you’re happy with the quick dispatch of your order and that you’d choose us again. If you need anything else, we’re here to help. The SW Team x

“Always great service, great quality wigs. great customer service”

Helpful Report

Thank you for your continued support in purchasing from Simply Wigs, your positive feedback is much appreciated. The SW Team x

“I like my new wig, although a bit short as I went for cropped style. But the strawberry swirl gives a bit more swish to my rather dull real hair!”

Helpful Report

Thanks for sharing your experience! We’re glad you love the cropped style and that the strawberry swirl adds a bit of swish to your look. If you’d like any styling tips or further adjustments, we’re here to help. The SW Team x

“My experience with simply wig was alright. Wigs are nice smooth but too expensive.. Also i don't understand the policy where you cant return the products. if theyre not used they should be allowed to return. Also i think they should have a beginner friendly plan for first time users. Simply wig is a big brand but doesnt offer side items like cap / band for the wig whereas they are other local and small brands that offers those items for free with there wigs. if we compare the wig quality its not much difference.”

Helpful Report

Thank you for sharing your thoughts. We are sorry to hear you felt the price was too high on your wig purchase, and you were unhappy regarding the return policy on the accessories. All the details have been passed on to the relevant departments for this to be looked into. Please do contact us directly with any further assistance that may be required. The SW Team x

“I was very satisfied with your communication about delivery time. The product arrived before I expected. And the wig was very nice apart from that some few hair at the top stays just up. I hope that it will be better aften some use.”

Helpful Report

Thank you, Brit. We are so glad the communication and delivery met your expectations, and that you’re happy with the wig overall. Sorry about the few hairs at the top— if you need to discuss this further with us, please send us an email across or give us a call on the Customer Services line, and we shall assist you further with this. The SW Team x

“An excellent company. Reliable, quick, and everything is always as described. Very discreet packaging too!”

Helpful Report

We’re really glad to hear you’ve had such a positive experience with us. Thank you for your lovely feedback! The SW Team x

“That I am a repeat customer pretty much says that I trust the company and appreciate their efforts. Whenever I have contacted them they have always been curteous and helpful. Their parcels are sent with discretion so no one gets a clue that you are getting wigs through the post and they come with a little special favour in the shape of a Ferrero Rocher chocolate. I would highly recommend Simply Wigs whether you need to wear a wig or just want one to wear for a special day out.”

Helpful Report

Thank you for your lovely review! We’re so glad you’re a loyal customer and that our discreet packaging and little Ferrero Rocher bring a smile. Thank you for recommending Simply Wigs – we truly appreciate it. The SW Team x

“Excellent service , nothing is too much trouble , I have been wearing wigs for several years now,and Simply Wigs have so many choices of Wigs... I have a petite head, but always find one that suits me, with help from Emma, Emma Jay, Laura.... Thankyou for all the help you have given me.... Kind regards Helen”

Helpful Report

What fabulous feedback! We’re so glad you’re finding the wigs to suit you perfectly, even with a petite head, and that Emma, Emma Jay, and Laura could help. Thank you for sharing your experience, Helen – it means a lot to us. The SW Team x

Simply Wigs is rated 4.8 based on 14,652 reviews