Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,097 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,097 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 7th September 2026

639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a pleasure to deal wit this company. you deserve more than five stars. five stars plus”

Helpful Report

Hi Beverley, thank you for your review! We’re thrilled you had a pleasure dealing with us and appreciate your kind words. The SW Team X

“Very good company to buy from. Kept me up to date with everything. Will definitely buy from them again.”

Helpful Report

Hi Karen, thank you for your review! We’re glad to hear you had a positive experience and that you’d consider buying from us again. The SW Team X

“I bought a Clip on Fancy Hairpiece Great service.”

Helpful Report

Hi Janet, thank you for leaving us your review. We are delighted to read that you were happy with the service that you received from us. The SW Team X

“Fast service and well packaged.”

Helpful Report

Hi Lynda, thank you for your review! We’re glad to hear you found the service fast and the packaging well done. The SW Team X

“Very nice company to order from. Give lots of detail about every wig on their website. My order arrived promptly and was exactly as expected. In the past I have had to return a wig as it didn't fit very well but that was achieved with little to no fuss and a refund was made promptly.”

Helpful Report

Hi Patti, thank you for your review! We’re glad to hear you had a positive experience with our detailed product information, prompt delivery, and smooth return/refund process. Thank you for your continued custom. The SW Team X

“There is always a brilliant selection of wigs to choose from and help and advice available if needed. Customer service is excellent at keeping in touch about deliveries and any potential problems. I couldn’t imagine buying my wigs from anywhere else other than Simply Wigs.”

Simply Wigs 5 star review on 10th February 2026

Helpful Report

Hi Susan, thank you for your review! We’re really glad to hear you’re happy with our wig selection and that our customer service keeps you informed about deliveries. It means a lot to us that you wouldn’t shop anywhere else, thank you for your ongoing custom. The SW Team X

“Good selection with lots of good pictures including customer pictures. But I do find it hard to visualise the colours from a picture. But saying that the wig I ordered was as unexpected in terms of colour. Another slight issue is visualising what your chosen wig will look like on you. Unfortunately I don't live near to where the shop is so have to order online. Also fringe length ( if chosen) can also be slightly problematic. But overall I am very happy with my purchase. The delivery process is very good and the wigs are beautifully packed. It makes you feel special and valued as a customer. Also you do have the option to return the wig if not suitable for a full refund. Excellent customer service too.”

Helpful Report

Hi Rebecca, thank you for your review! We’re glad you’re happy with your purchase and that you appreciated the delivery and packaging. We understand that visualising colours and fringe length can be tricky when ordering online. If you have any questions about future purchases, our team is here to help as we have colour swatches in our office and we can advise in more detail the colours prior to you ordering if this is required. The SW Team X

“I have been using Simply Wigs for many years now and have always found the staff so very helpful and supportive. The wigs and accessories they offer are extremely well displayed on the website , which is really easy to navigate, I’m very reliant on this service as I live too far away to visit the salon and knowing that one of the girls is just a phone call away is very reassuring.”

Helpful Report

Hi Katie, thank you for your lovely review! We're really glad to hear you’ve found our staff helpful and supportive, and that the website is easy to navigate. It’s nice to know our service helps even when you’re far away. The SW Team X

“Very obliging and most helpful when I had to contact the firm. Simply Wigs is now on my contact list.”

Helpful Report

Hi Margaret, thank you for your review! We’re glad to hear you found us obliging and helpful. It’s great to be on your contact list. We are always here, ready to assist. The SW Team X

“Amazing service yet again from the Simply Wigs team. Extremely helpful pre and post wig purchase. Thank you Simply Wigs. Felicity”

Helpful Report

Hi Felicity, thank you for your review! We’re really glad to hear you had amazing service and found our pre- and post-wig purchase help extremely helpful. The SW Team X

“Very effiecant and professional easy to get in touch with very pleased with my blond wig so a big thank you”

Helpful Report

Hi Judith, thank you for your review! We’re really glad to hear you found us efficient and easy to get in touch with, and that you’re pleased with your new style. The SW Team X

“My favourite wig!”

Simply Wigs 5 star review on 9th February 2026

Helpful Report

Hi Chrissie, thank you for your review! We’re so glad to hear it’s your favourite wig and we can wee why! You look Fabulous! The SW Team X

“The wig is perfect!”

Helpful Report

Hi Janet, thank you for your review! We’re thrilled to hear the wig is perfect for you. The SW Team X

“Brilliant clip”

Helpful Report

Hi Tracey, thank you for your review. We’re glad you liked the clip. The SW Team X

“Good service - great product!”

Helpful Report

Hi Gabrielle, thank you for your comments. We are pleased that you are happy with your purchase and that we provided you with the support that you required. The SW Team X

“I'm new to wearing wigs. I have a health condition and my hair has become very fine and has fallen off in some places. I bought a topper first from another company and it was good but my hair just kept falling out with the clips. I came accidentally across the simply wigs company After searching many wigs and I'm really happy to have found them in uk. Simply wig has many wigs for all with price to suit budgets . I finally bought the Arrow Mono Part wig Ellen Wille Perucci Collection in chocolate rooted. The hair feels soft and well made. Colour is really beautiful , I'm trying to wear it everyday for 20/35 mins to get used to. The wig feels light and easy to put on. I love the way it sits on your shoulders with beautiful loose curles. Having the option of sizing by pulling the strap at the bottom back is good as one size doesn't fit all. I feel happy that I have the option of going to the actual business location for help. I'm sure all the wigs are very beautiful but I really recommend this wig Arrow Mono Part wig Ellen Wille Perucci Collection. Once I get better at wearing the wig I would like to buy another colour in the Arrow Mono Part wig Ellen Wille Perucci Collection.”

Helpful Report

Hi there, thanks so much for sharing your experience and for choosing Simply Wigs. We're glad the Arrow Mono Part wig sits well, feels light, and suits you as you get used to wearing it. If you have any further questions for us, please reach out. The SW Team X

“Thank You Simply Wigs for Your Support And Help making life so much easier with your Amazing Stock of Wigs available to everyone Fast and Efficient Customer Service and Delivery Service Your Truly Amazing”

Helpful Report

Hi Janice, thank you for your kind words! We’re really glad our stock and service could help make things easier for you. If you need anything else, please reach out. The SW Team X

“Easy to order”

Helpful Report

Hi there, thanks for your review! We’re glad the ordering process was easy for you. If you need anything else, please reach out. The SW Team X

“I have purchased a number of wigs from Simply Wigs and I love them all. :) The site is a pleasure to navigate and the descriptions are full and accurate. Lots of really helpful information. I love having so many to choose from. The delivery time is excellent as many of the wigs come from overseas. Thanks for making my appearance happy and how I wish to look when I see myself in a mirror. :)) You’ve taken years off xx”

Helpful Report

Hi Sheena, thank you for your lovely review! We’re delighted you enjoy the range, find the descriptions helpful, and that delivery time has been excellent. It means a lot to hear you feel happier with your appearance. The SW Team X

“Wonderful service”

Helpful Report

Thank you, Jean. We really appreciate your kind review, and you are happy with the services we provide. The SW Team X

Simply Wigs is rated 4.8 based on 15,097 reviews