Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,345 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,345 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 23rd January 2026

629

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast, efficient service. On line communication empathetic and helpful.”

Helpful Report

Thank you for your lovely comments. The SW Team x

“The staff are very helpful it is the postal service that can let them down.they do everything they can to correct this.”

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Thank you Margaret for your review. We very much appreciate those kind words. We will always help wherever we can! SW Team x

“Amazing customer service”

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Thank you for the 5 Stars! So glad you received amazing customer service, always here to help! SW Team x

“Hi I just received my order and quickly opened it up as I was so excited to try it on! The little gift inside the box just melts my heart thank you for your such kind thoughts!!! The wig is so beautiful and is exactly what I needed it looks perfect and also looks so natural, I can’t express how happy I am God bless you all!!! I’ll be back with some photos soon!!”

Helpful Report

Sava what a brilliant review, thank you! We are over the moon that you are so excited and pleased with your new style! We love pictures of our Beautiful Customers! Glad you enjoyed the chocolate! SW Team x

“Good service and customer care; thank you.”

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Thank you for the 5 stars! Great to hear you are happy with our customer care, always here to help! SW Team x

“I'm really pleased with my purchase. I lost my hair recently from chemotherapy and as a true strawberry blonde with the complexion to match I've found it really hard to match my natural colouring. The wig choices and colours with simply wigs, their customer guidance videos, customer photos all really helped me make my decision. Although it's been too hot to even think about wearing my wig at the moment I'm looking forward to it's first outing as it feels like me, the old me. The wig is beautifully made, the colour is a little light on me but was the closest that matched my natural hair colour. I am very pleased with my purchase.”

Helpful Report

Thank you Amy for that lovely review, we are so pleased that we could help you find your new style. We are so glad that you feel like you again, what a wonderful thing to hear. Hope your new style has a great first outing! SW Team x

“I have bought several wigs from Simply Wigs. I have always been delighted with the service and with the quality. The Ferrero Rocher in the parcel is always a bonus! Communication is also good and it is great being able to track the order delivery.”

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Thank you Deborah for your fabulous review! We are delighted to hear that you are happy with the styles, the service and the Chocolate! SW Team x

“Expertly handled,questions answered before purchase, fast and super efficient. You are simply the best.”

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What a Simply Lovely review! It is lovely that you have had a pleasant experience with Simply wigs. We are here to help! SW Team x

“Excellent service and speedy delivery. The synthetic enhancers exceeded my expectations ! 😊”

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HI Karen, Thank you for your glowing review, delighted to hear that you are happy with your new style and with the service. SW Team x

“Always so happy with my wigs, great choice. No worries if you have to return. The team are so helpful, will help in any way they can. Great company. Thank you”

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Thank you For your fabulous review! We are so pleased to hear you have had a pleasant experience with us. SW Team x

“Excellent service, but I have yet to find a suitable wig that has less hair. Mine is short and very fine since I have got older and the wigs all look like a hat on me. I would love to be able to find one that I am happy with.”

Helpful Report

Thank you for your 5 Star review! Please do get in touch with us via email or phone if you need any assistance, we will be happy to help you find a new style. SW Team x

“I'm never dissapointed when I receive my new wigs. Having used Simply Wigs for many years the service is always very caring and professional and I would recommend them any day of the week.”

Helpful Report

Well, what can we say but 'Thank You' for being a valued customer. We do value your wonderful comments and feedback. The SW Team x

“you are a great company and if i had the money i would probably buy a wig from you every week ,as one i bought recently is fabulous”

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Oh, lovely comments, we are over the moon to read that you love your new style! The SW Team

“Just sorry that you only had one wig in my size in stock”

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We are sorry to read that you had limited size options when ordering. Please, in future, do not hesitate to contact our fantastic Customer Services Team to assist in discussing further options that could be available to you. The SW Team x

“Been buying wigs for some 30 years now and can honestly say Simply Wigs are the best company by far in supplying wigs. They not only provide a fabulous amount of excellent quality synthetic and human hair wigs from all the top brands but their customer service advisors are so very helpful and extremely professional. I would highly recommend to this company to the first time wig wearers to the seasoned wearers like myself. Just brilliant!”

Helpful Report

Thank you for being a brilliant customer and for your wonderful comments! This is exactly why we love doing what we do. The SW Team x

“Brilliant selection so natural.”

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Thank you, we are so pleased you're happy with the natural selection we have! The SW Team x

“I love my 2 new wigs,there so light& not heavy ,the colours are perfect.”

Simply Wigs 5 star review on 18th June 2025

Helpful Report

Oh Wow! You look fabulous, you are so right the colour us great on you. The SW Team x

“Great hair piece and looks natural ! True colour to description.”

Helpful Report

We are thrilled to read that you love your new hairpiece! The SW Team x

“Excellent service, good quality wig, well described”

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Wonderful to hear! We’re thrilled you’re happy with the service and the wig quality. SW Team x

“Becca was very helpful and my wig is perfect.”

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Fantastic, we are over the moon to read that your wig is perfect. Becca will be thrilled to read that she was so helpful with your enquiries. SW Team X

Simply Wigs is rated 4.8 based on 14,345 reviews