Simply Wigs Reviews

4.8 Rating 14,862 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 16th February 2026

623

Anonymous

Anonymous // 01/01/2019

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“Lovely quality, comfortable fit Superb customer service.”

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Thank you Sandra for your review! We're delighted to hear you are happy with your purchase. All the best, SW Team

“Friendly and helpful ladies. Service quick and efficient. Thank you.”

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Thank you for your kind words! We're so happy to hear you've enjoyed your experience. All the best, SW Team x

“Excellent service and good delivery”

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Thank you for your excellent review, we really do appreciate it. We're so delighted to hear you've enjoyed your Simply Wigs experience! All the best, SW Team

“Always helpful and efficient plus love the chocolate”

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Thank you Glen for your brill review! All the best, SW Team x

“The most realistic wig, I have ever owned. The finish is so natural and appears like my own hair. I would highly recommend it”

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Thank you for your brilliant review! We're so delighted to hear you love your recent purchase, and would recommend the style to others! All the best to you, SW Team x

“Laura in customer services helped me with a problem. Nothing was too much trouble. Much appreciated.”

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Thank you for your excellent review, we really do appreciate it. Laura is always going above and beyond for her customers, so we will be sure to pass on your kind comments. All the best, SW Team

“Simply Wigs is simply the best online retailer I have found for those of us whose hair is delivered. Excellent customer service, prompt delivery and the range of styles and value for money is unmatched.”

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Thank you for your excellent review, we really do appreciate it. We're so delighted to hear you've enjoyed your Simply Wigs experience! All the best, SW Team

“Wouldn't order my wig accessories anywhere else. Never been let down by them, always delivered promptly and on time. Well packaged with a little treat included inside. Sometimes it's these little gestures that make all the difference. 😊”

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Thank you Miriam for your brilliant review, we really do appreciate it. We're so delighted to hear you've enjoyed your Simply Wigs experience. All the best to you, SW Team x

“I have said it before and it is worth repeating SW is Simply the best. The customer service is amazing, and the no hassle return policy makes trying new styles a pleasure knowing if not suitable it can be returned. I would highly recommend SW to anyone.”

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Thank you Irene for your kind review, and for recommending us, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“If we had received it , i would review it . Bought as a special 70th birthday present. You sent totally the wrong headgear . Still waiting .”

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Hi Helen. We're sorry to hear you were unhappy with your recent purchase. If you have any concerns in the future, please contact our customer service team on 01484 844557. SW Team

“I am very happy with my new wig and it is exactly the same colour as my own hair”

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Thank you Margaret for your brill review! We're so delighted to hear you're happy with your purchase. All the best, SW Team x

“Beautifully presented and the complementary chocolate was a nice touch; unfortunately the scrunchie was not the colour I thought it was, so had to be returned.”

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Thank you Jenny for your wonderful review, we really do appreciate it. If you require any assistance in choosing an alternative, we are always here to help. Love, SW Team x

“Excellent company. Staff ALWAYS helpful and pleasant when answering yet another question from me. Products delivered discreetly and on time and of course love the little chocolate.”

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Thank you Stephanie for your wonderful review, we really do appreciate it. The customer service team are always happy to assist their customers, so we will be sure to pass on your kind comments. All the best to you, SW Team x

“Excellent choice, excellent service”

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Thank you Shirley for your excellent review! All the best, SW Team x

“Excellent Service, been with the Company for years and always been Satisfied.\”

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Thank you Anne for your excellent review! We do hope to hear from you again soon, SW Team

“Ordered another wig from Simply Wigs and love it service is great and would definitely recommend thank you simply for enabling me to change my hair styles.”

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Thank you Valerie for your wonderful review, and for recommending us, we really do appreciate it. We're so delighted to hear you've enjoyed your Simply Wigs experience. All the best to you, SW Team x

“Most helpful staff. Will buy again from Simply Wigs”

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Thank you for your wonderful review. We're so delighted to hear you have enjoyed your experience with us. Love, SW Team x

“Love ❤️ this new wig ,best one ever. Love the colour and it fits perfectly,no need for clips .Will definitely order again. Thank you.”

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Thank you Pamela for your brill review, we really do appreciate it. All the best, SW Team

“Very happy with my wigs i receive twice a year lovely staff i speak to on the phone when i order and a lovely quick delivery”

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Thank you Julie for your kind review and custom! We're so delighted to hear you've enjoyed your Simply Wigs experience. All the best, SW Team

“very impressive,delivered as soon as stated”

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Thank you Barry for your brill review, it is very much appreciated! All the best, SW Team

Simply Wigs is rated 4.8 based on 14,862 reviews