Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,098 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,098 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 7th September 2026

639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lively wigs great customer service I have bought 2 wigs now looking for a third I have just returned one as colour didn’t suit”

Helpful Report

Hi Margaret, thank you for your kind review! We’re so glad you’re enjoying the wigs and that our team could help. If you’d like any advice on colours or styles for your third wig, we’re happy to help. The SW Team X

“I have gone to Simply Wigs for last 12 years....I have always been very happy with visits and advice given...Pat Dixon....”

Helpful Report

Hi Pat, thank you for your kind review and for your continued custom over the years! We are thrilled that we have maintained such a consistent level of assistance for you over the years. Here's to many more. Thank you, The SW Team X

“Always prompt and excellent service”

Helpful Report

Hi Marianne, lovely review, thank you! We’re glad to hear you received prompt and excellent service from the Simply Wigs crew. If you ever need anything, please don’t hesitate to contact us, always here to assist. The SW Team X

“Simply Wigs are excellent to deal with, easy website to use, really good choice of wigs and prompt and well packaged delivery.”

Helpful Report

Hi Kathleen, thank you for your lovely review! We’re really glad you found Simply Wigs easy to deal with, the website user-friendly, and that you were happy with the selection and delivery. If you ever need anything, please don’t hesitate to reach out. The SW Team X

“Simply Wigs are wonderful, never had any problems with them, but if there has ever been a problem with the wig, I know they will sort it out straight away.”

Helpful Report

Hi Elizabeth, thank you for your kind review. We’re thrilled to hear you’ve had a wonderful experience and that you feel confident we’ll sort out any issue straight away. If you ever need anything, please don’t hesitate to get in touch. The SW Team X

“Excellent company to deal with. Excellent customer care. The website is really helpful, and full of information to help find the right product. I particularly like the customer photos which show the products on customers rather than models, so are more true to life.”

Helpful Report

Hi Bettina, thank you for your kind review! We’re so glad you found the website helpful and appreciated the customer photos. If there’s anything else you’d like to share or need help with, please get in touch. The SW Team X

“Friendly, very helpful,can speak to them with all your concerns and they can advise you in the right direction of what is best and suitable for your situation”

Helpful Report

Hello and thank you for your lovely comments. These do really mean the world to us! The SW Team X

“Fabulous service and customer care with the girls at simply wigs. Special thanks to Laura for helping me with my order a few weeks ago she was very helpful . Ive been ordering wigs and human hair eyebrows for a number of years and always find this to be such a lovely, friendly reliable company.”

Helpful Report

Hi there, thank you for your lovely review! We’re so glad Laura could help and that you find Simply Wigs friendly, reliable, and welcoming. Your kind words mean a lot to us. The SW Team X

“Sky large wig Noriko Rene of Paris. Colour Sandy Silver. This is a lovely wig and good value. The two tone Colour is fabulous and I have had lovely compliments about the style and colour.”

Simply Wigs 5 star review on 29th January 2026

Helpful Report

Hi Fiona, thank you for your lovely review! We’re so glad you’re happy with the Sky large wig and the two-tone Sandy Silver colour, and that you’ve received compliments on the style and colour and we can see why from your lovely photo! The SW Team X

“Always a 5🌟 review from me, cannot fault service, products, information & knowledge. The website is phenomenal, love the 360 degree view and videos and customers photos and the customer service is second to none, always friendly, understanding and helpful. Thankyou to the whole team 💜🩵💜xxx”

Helpful Report

Hi Sarah, thank you for your wonderful 5-star review! We’re thrilled you’re happy with the service, information, and the 360-degree view experience. Your kind words mean a lot to the team. The SW Team X

“Love the colour and very comfortable.”

Helpful Report

Hi Rosemarie, we are delighted that you love the colour and comfort of your new style! Thank you, The SW Team X

“Very pleased with the service and communication. My wife is very pleased with wig quality.”

Helpful Report

Thank you for taking the time to leave your review. We are thrilled that your wife is happy with the service and the quality of her style. The SW Team X

“I am a new wig wearer after hair loss due to trauma followed by weight loss medication. Living in a beautiful but very rural part of the country it is very difficult to find any suppliers of wigs geographically close to my home. Google was my only option, researching the options I came across Simply Wigs, the reviews were good so I took the plunge. I have made mistakes but have found the information available on the website and particularly the customer blogs very helpful. In the beginning I had need to email the company and found the staff extremely professional friendly and helpful. I started with toppers, which were brilliant, now my hair loss is such that I have ordered wigs. Simply Wigs are fantastic at a very stressful time. Thank you”

Helpful Report

Hi Carol, thank you for your wonderful review! We’re really pleased to hear you’ve found the information on our website and blogs helpful, and that our team could support you during this time. It’s great to know toppers and now wigs have been a good fit for you. The SW Team X

“I have been buying wigs from Simply Wigs for years,i always find what im looking for at the right price Customer service is amazing!”

Helpful Report

Hi Ann, thank you for your lovely review! We’re delighted to hear you’ve found what you’re looking for at the right price and that our customer service is amazing. Always glad to assist. The SW Team X

“I recently purchased a wig which was really lovely however the parting was not to my liking. On discussion with them they were more than happy for me to return it. On doing this I will definitely reorder from them as everyone I spoke to was really helpful. Will definitely buy from them again.”

Helpful Report

Hi Kena, thank you for your review! We’re glad you found the wig lovely and that our team were helpful with the return. The SW Team X

“Just want to say how great the wigs are,and how theytransform my look. The company are so helpful and let me know all the lastes wigs and produceds. I am very pleased and would reccomend you to others that are needing wigs to help with their confedence, they have really helped me on the wig wearing path . Many thanks to all the staff , and every success in your future .xx”

Helpful Report

“The service was as always excellent. The wigs are of high quality and the presentation is excellent”

Helpful Report

Thank you for your wonderful review Edda, we are so pleased to hear that you are happy with our service. The SW Team x

“Very quick delivery and always answered my questions quickly, good prices too”

Helpful Report

Hello Carole. Thank you for taking the time to leave your lovely review! It is much appreciated! The SW Team x

“The care kindness and professionalism always shown to me helps so much”

Helpful Report

Hello Jayne, Thank you for your wonderful review. Our Customer Services Team really do pride themselves on being able to help and support all of our lovely customers as much as possible. The SW Team x

“Always helpful and beautiful wigs at a great price!”

Helpful Report

Hello Donna, Thank you for your lovely review! The SW Team x

Simply Wigs is rated 4.8 based on 15,098 reviews