Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,482 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,482 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 16th February 2026

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An amazing company with staff who are so helpful, empathetic and knowledgeable. I feel so much better now I have hair which looks natural, well styled and fab colour. Thank you for your brilliant service.”

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“A most wonderful company, so easy to deal with, and they provide excellent customer service, way above and beyond. I can't speak highly enough of them.”

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“Very helpful staff and a wonderful company to deal with.”

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“It's a lovely wig but the colour was completely different from the previous wigs I have had in that colour it was much darker brown not the dark blonde it usually is ( Dark Sand Mix) never the less I decided to keep it and I'm very happy with it thank you.”

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“Nearly all excellent. Customer Service for me has been perfect over the years, thank you. Just two or three times a wig has had areas of lesser quality, i.e; a fuzzy area of hair or a kink which creates an unwanted effect.”

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“Very promp service”

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“I have bought many accessories as well as wigs from Simply wigs. Their customer service is second to none! Always eager to help with advice on colour or answering questions.”

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“All the staff are professional and efficient at responding to enquiries, a pleasure to visit the salon in Slaithwaite, again the staff very helpful and nothing is too much trouble.”

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“Fantastic customer service, which feels personal even though remote. Extremely professional and thoughtful team who put time and effort into everything they do from simply the way goods are lovingly prepared and packed to clear and concise but friendly communication, excellent hints and tips, provision of sound advice etc. The quality of service and the excellent knowledge of the team makes me feel confident in each purchase, knowing that if it isn't quite right, I can reach out for a chat and some advice and arrange an alternative. Simply Wigs is one of two companies I use and I wouldn't go anywhere else.”

Simply Wigs 5 star review on 23rd January 2026

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“The shipping is fast , the price is good and certainly beats most competitors ( some might seem cheaper, but then you have customs vat and shipping, I have made that mistake) simply wigs are my go too shop, and I rate them highly . Many thanks sarah”

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“Beautiful comfortable and natural looking wigs. Get compliments about my hair. Recently lost some hair due to being on steroids. Highly recommend.”

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“Last summer my order was lost in the mail. The items were back ordered until Jan of 2026. The items arrived and are exactly as ordered. Any interaction with simply wigs has always been easy with great results. Thanks Simply Wigs.”

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“Fast delivery, lovely product.”

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“Friendly and helpful team. Kept me informed about my order. Very happy.”

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“Quality of my most recent enhancer isn't as good as originally while price has risen significantly.”

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“I ordered a wig which was lovely but realised I should have ordered a topper as I do have hair but it's very thin on the top. It was so easy to return it. A great company to deal with”

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“Simply wigs are amazing ,so helpful ,I needed a refund on my wig the return process was smothered and I received my refund shortly after ,I will definitely atlt be ordering again now I know what colour I suit .”

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“Excellent quality, fast delivery , no problems at all - and I feel confident and fabulous!! ❤️”

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“I bought Scarlet nylon Envy and I love it. Cut the fringe a little to suit me. Ordered another one in a different colour. Bless Simply Wigs they really deliver!!”

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“Great quality product, excellent customer service. Thanks to everyone concerned. 🤗”

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Simply Wigs is rated 4.8 based on 14,482 reviews