Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,646 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 11th April 2026

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are an extremely good company to order from and everything is as I expected, good quality, fast delivery and price compatable.”

Helpful Report

“Ordered from here for my very fussy nana, unfortunately (expectedly) was not right for her. The wig was lovely just as pictured and customer service was absolutely lovely, very easy refund too, she is still looking on the website for one so I’m sure will re order (send it back) soon 🤣 thanks again”

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“Absolutely love my new purchase, quick delivery everything went smoothly. Would recommend.”

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“Thank you for being kind and helpful and listening to me what a nice team you have l am looking forward to my head covering coming”

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“Everything so very easy. Ordering and delivery was quick. Unfortunately the wig really didn't suit me, but returning it was easy, and I was refunded promptly. Couldn't fault the whole transaction.”

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“Very good selection of wigs on offer. Prompt dispatch and delivery.”

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“Excellent customer service”

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“After trying several wigs and 3 appointments I found the best wig for me , thanks to the helpful and patient team. Swift delivery and careful packaging . Very happy with the service I received. Thankyou.”

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“I purchased Jon Renau Shampoo. The service was exceptional. My product was lovely wrapped with a sweet token of thanks for my purchase. You deserve 5+ 5 stars.”

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“2nd wig ordered 2nd wig being returned do not look nothing like wig you view online , also postage is £3:99 each time you return wig , will not be buying from simply wigs again waited 2 weeks not happy customer .”

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“18yrs of brilliant service. Loyal customer”

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“Always extremely helpful. It is such a game changer being able to buy and try, returning the ones that don’t suit. I have been buying my wigs here for around 10years and don’t plan to stop doing so!”

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“I love shopping at Simply Wigs. The staff who I talk to on the phone are always polite, very helpful and can answer any questions you need to know. I was very happy with my purchase and will be back.”

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“I wouldn’t buy my wigs from anywhere else! Excellent delivery & very helpful staff”

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“Customer service is very good. Friendly and helpful. Visited in person and Sue was very welcoming and gave lots of attention to my needs. Thanks to the team”

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“Purchased my first wig still trying to adjust to the style and having bigger hair! Bought Elan by Ellen Willie would say it runs on the petite side and maybe too much hair for me but still early days and taking it to London for a night out! Thank you to simply wigs for the excellent service.”

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“I have bought 3 wigs from Simply Wigs and they have all been good quality. Their customer service is excellent and issues have been dealt with quickly and friendly. My friends have all commented about the quality of them (not realising that they were not my own hair!) until I told them. I will certainly be purchasing more in the future.”

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“The website is easy to use and informative so I got exactly what I needed”

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“Very fast postage, lovely wig very pleased”

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“Excellent products and customer service. Also commendable for offering a comprehensive selection of large-size wigs, which can be difficult to find.”

Helpful Report

Simply Wigs is rated 4.8 based on 14,646 reviews