Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,235 Reviews

97 %

of reviewers recommend Simply Wigs

4.8

Based on 15,235 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 13th October 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always quick to send the goods, always kind and friendly if you have a query or want to do a return. They are a pleasure to do business with.”

Helpful Report

Thank you so much for your lovely feedback! We’re delighted you’ve always found our team friendly and helpful, whether ordering, querying or returning. It’s a pleasure to have you as a customer! The SW Team x

“Easy to use website. Package arrived in excellent condition and very neatly packed. Great service.”

Helpful Report

Thank you for your lovely feedback! We’re so pleased you found our website easy to use and were happy with the care taken with your order. The SW Team x

“Great wig - looks amazing and feels good. Arrived very quickly and well packaged, will definitely look at getting another one as a spare”

Helpful Report

Thank you so much for your lovely feedback! We’re thrilled you’re happy with your wig and that it arrived quickly and beautifully packaged. We’ll look forward to helping you find your next one! The SW Team x

“Always kept up to date on delivery and arrives safely after being packaged beautifully. Thanks Simply Wigs 😀”

Helpful Report

Thank you for your lovely review! We’re so pleased you appreciate the updates and care we put into packaging your order. The SW Team x

“Have ordered from Simply Wigs before, always very happy with the service online,they go the extra mile, everything beautifully wrapped & the sweet treat an extra bonus.!”

Helpful Report

Thank you for your lovely 5* feedback and continued support! We’re so pleased you enjoy our service and the little touches we include with your orders. The SW Team x

“An excellent service every time , fabulous choice and the team at simply are always professional”

Simply Wigs 5 star review on 18th September 2026

Helpful Report

Thank you so much for your lovely 5* review and for sharing your photo! We’re delighted you’re always happy with our service, range and team. Your kind words mean a lot to us! The SW Team x

“Very good quality, excellent fit & online product description was great!”

Helpful Report

Thank you for your lovely feedback! We’re so pleased you’re happy with the quality, fit and product description. The SW Team x

“I love dealing with the Simply Wigs company. They are reputable and efficient. I have been a regular and happy customer for many years, I highly reccommend.”

Helpful Report

Thank you so much for your lovely 5* review and for sharing your photo! We’re delighted to have had you as a happy customer for so many years. Your kind recommendation means a lot to us! The SW Team x

“Your service is always excellent. I have always had in phone calls as well as online orders. Thank you.”

Helpful Report

Thank you so much for your lovely feedback! We’re delighted you’ve always received excellent service, both over the phone and online. We really appreciate your continued support! The SW Team x

“I have used Simply wigs for quite a while. I have used other sellers, but none come close to the standard of service you experience with Simply Wigs. The ladies in customer service are second to none. They are knowledgeable, kind and will go over and above to help you and meet your needs. Their after sales service is also amazing. Thank you for always being there for me. It is much appreciated Kind regards Christine”

Helpful Report

Thank you so much, Christine, for your wonderful 5* review and continued support! We’re thrilled to hear our team have always been there to help and make you feel well looked after. Your kind words mean so much to us. The SW Team x

“A really professional organisation. Staff are so helpful, and always pleasant. I just love the choice of hair pieces. Saves me a fortune on hairdressers”

Helpful Report

Thank you so much for your lovely review! We’re delighted we could make the process a little easier and that you’ve enjoyed both our online and in-store service. Your recommendation really means a lot to us! The SW Team x

“Wonderful store both online & in person. Lovely staff always happy to help, reasonable prices, good choice, frequent offers and considerate returns. Getting familiar with wigs, their care and finding out what works for you, is an emotional and expensive learning curve. Simply wigs is a trustworthy company that help make the process a little easier. Would 100% recommend.”

Helpful Report

Thank you so much for such a thoughtful 5* review! We’re delighted our team could make the process a little easier and that you’ve enjoyed both our online and in-store service. Your recommendation means so much to us! The SW Team x

“Friendly and professional every time”

Helpful Report

Thank you for your lovely feedback! We’re so pleased you’ve always found our team friendly and professional. It’s greatly appreciated! The SW Team x

“Excellent delivery service and superb wig, just as described. Looks fabulous”

Helpful Report

Thank you so much for your lovely feedback! We’re thrilled you’re delighted with your wig and our speedy delivery. So pleased you think it looks fabulous! The SW Team x

“Excellent friendly and helpful service. Sensitively handled”

Helpful Report

Thank you so much for your kind words. We’re really pleased you felt well looked after and supported by our team. The SW Team xv

“Always helpful. Keep you upto date with your order. Swift return policy.”

Helpful Report

Thank you for your lovely feedback! We’re so pleased you find our team helpful and our service quick and easy. The SW Team x

“Having visited several Wig shops in the north of England in my experience of alopecia, I found Simply Wigs so helpful and had confidence in their advice and experience. I am very happy with the wig I purchased with Sue’s suggestions and ; I feel the colour and style is right for me. Thank you Simply Wigs for the best experience I have had.”

Simply Wigs 5 star review on 14th September 2026

Helpful Report

Thank you so much for your lovely review and for sharing your photo! We’re delighted Sue could help you find a style and colour you feel confident and happy in. It’s wonderful to hear you had such a positive experience with us. The SW Team x

“looks likk a wig Hence dissapointed Like wigs with dark roots”

Helpful Report

Hello, Thank you for taking the time for leaving your review. I can see that our lovely customer services team have been in touch and are helping you find an alternative style and colour. The SW Team x

“Thanks so much for accommodating the fact that I live in the middle East! Your staff are very helpful and patient and as someone with alopecia universalis it's much appreciated! Great service!”

Helpful Report

Thank you so much for your lovely feedback! We’re delighted our team could make everything easy for you, and we really appreciate your kind words about their help and patience. The SW Team x

“I've always had a good experience with Simply Wigs. The product was as described and I'm very pleased. Thanks you”

Helpful Report

Thank you for your kind review! We’re so pleased you’ve always had a great experience with us and that you’re happy with your purchase. The SW Team x

Simply Wigs is rated 4.8 based on 15,235 reviews