Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,312 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,312 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

630

Anonymous

Anonymous // 01/01/2019

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“staff are friendly and helpful. Orders are progressed quickly, and if there is a delay I am kept informed.”

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“Could not be more helpful. Thank you”

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“Great wigs lovely staff never any pressure when you go to the shop very helpful”

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“I am very happy with my purchase from Simply Wigs, the price paid was competitive and their customer service was very very good. I have to give special thanks to Laura who was very very helpful to me throughout the whole process.”

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“There isn't enough space on here to say how good this lot are!! Fantastic selection, fantastic staff and superb after sales service. I have mithered them to death with so many return requests whilst I've been trying to find a couple more wigs as I'm getting a bit bored with Natalie. They have been so understanding. As I'm typing this I'm about to return yet another and I'm awaiting the arrival of Ivy and Ruby lol. I have recommended this company to so many as I always admit I'm a wig wearer. They do such a good job. Quick emails, informative delivery info. Can't fault them and you won't hear me say that very often as, my family would testify. Well done ladies xx”

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“My second purchase from Simply Wigs. Lovely and very helpful company. Quick delivery and always available to help and give advice when needed. Will definitely be going back for more.”

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“The service is always excellent as is the choice of petite wigs.”

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“A great company staffed by lovely helpful people.”

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“Lovely quality, comfortable fit Superb customer service.”

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“Friendly and helpful ladies. Service quick and efficient. Thank you.”

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“Excellent service and good delivery”

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“Always helpful and efficient plus love the chocolate”

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“The most realistic wig, I have ever owned. The finish is so natural and appears like my own hair. I would highly recommend it”

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“Laura in customer services helped me with a problem. Nothing was too much trouble. Much appreciated.”

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“Simply Wigs is simply the best online retailer I have found for those of us whose hair is delivered. Excellent customer service, prompt delivery and the range of styles and value for money is unmatched.”

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“Wouldn't order my wig accessories anywhere else. Never been let down by them, always delivered promptly and on time. Well packaged with a little treat included inside. Sometimes it's these little gestures that make all the difference. 😊”

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“I have said it before and it is worth repeating SW is Simply the best. The customer service is amazing, and the no hassle return policy makes trying new styles a pleasure knowing if not suitable it can be returned. I would highly recommend SW to anyone.”

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“If we had received it , i would review it . Bought as a special 70th birthday present. You sent totally the wrong headgear . Still waiting .”

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“I am very happy with my new wig and it is exactly the same colour as my own hair”

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“Beautifully presented and the complementary chocolate was a nice touch; unfortunately the scrunchie was not the colour I thought it was, so had to be returned.”

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Simply Wigs is rated 4.8 based on 14,312 reviews