Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,063 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,063 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 10th August 2026

627

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful . A brilliant service.”

Helpful Report

“Purchased a scrunchie that matches my natural roots that are growing out. Not worn it yet as I need more of my natural greying hair to grow out. I got the soft granite colour and it is a perfect match to my natural hair colour. Can’t wait to be able to wear this and it will make my turning grey journey so much easier. It is easy to fit and gives a stylish up do in just a couple of minutes. It was delivered promptly and packaged with care. Includes a leaflet on how to care/wash the hair piece. The chocolate was a nice touch too!”

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“Always brilliant service”

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“My first experience with Simply Wigs has been an excellent one. The parcel arrived quickly, and the wig stand is exactly what I was looking for. It's well made, sturdy, and has a solid structure that gives me confidence it will last. What really stood out to me, however, was the attention to detail. The item was beautifully gift wrapped, and inside was a single Ferrero Rocher chocolate as a small gesture of appreciation. It may seem like a simple touch, but for a first-time customer it made the experience feel genuinely personal and welcoming. In a world where online shopping can often feel transactional, it's these thoughtful details that leave a lasting impression. Simply Wigs has shown that customer experience is about more than just the product; it's about making people feel valued. A lovely company to buy from, and one I would happily recommend.”

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“Very helpful and colour exact match will be ordering another in the near future as a spare Thank you”

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“I'm very happy with my recent purchase. Quick delivery and great customer service.”

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“Fabulous company.The wigs are reasonably priced and they do excellent sales events. They have a wide range of styles and brands and are super helpful if you have a query.”

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“Excellent as always.”

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“I found this spray on conditioner very good after washing my wig and letting it dry I then sprayed the leave in conditioner on and it made the wig sort again”

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“All enquiries dealt with sympathetically and promptly. Items beautifully packed and sent quickly. 🤩”

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“Simply wonderful”

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“Excellent service thanks”

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“I like to buy from them. They have the major brands at very good prices. Easy to contact by email , and fast order delivery.”

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“Ladies all helpful and cheerful. I needed the wig quickly paid extra postage and it arrived the following day. Very impressive. Thank you.”

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“Very good company to deal with, they understand that sometimes you have chosen the wrong wig Wrong colour wrong style for you, they act very quickly to make things right for you the customer.”

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“Excellent customer service. Very impressed!”

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“Fabulous company. Excellent customer service . Have used them since 2020. Thank you to all the staff for always helping me.”

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“My second purchase from Simply Wigs. I wouldn't buy from anywhere else, their customer service is fantastic, if I have a question its either a phone call or an email and my questions get answered. In all honesty what can I say about this wig? It is glam, it is the sort of wig that is perfect for going out out, the colour is just what I was looking for, the layers, the hairline, everything about this wig smacks of perfection. Looks like I have just stepped out of the salon having a wash and blow dry! Name of wig is Decadent Diva.. and yes I feel like a Diva wearing it!”

Helpful Report

“Simply wigs staff go above and beyond to help if you need it. I have had my wig two weeks now and the compliments are coming thick and fast. I bought the Gabor Edge Factor wig in Iced Granita. The colour and the cut is sooooo natural. I am looking at other styles now in the same colour.”

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“Exceptional quality. Staff lovely to talk to.”

Helpful Report

Simply Wigs is rated 4.8 based on 15,063 reviews