Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,235 Reviews

97 %

of reviewers recommend Simply Wigs

4.8

Based on 15,235 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 13th October 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product and excellent service.”

Helpful Report

Thank you for your lovely feedback! We’re so pleased you’re happy with both your wig and our service. It’s always a pleasure to hear from our customers! The SW Team x

“As always the on-line process is excellent with good selection of wigs and great that customer pictures are available. I have been wearing wigs for over 30 years and have purchased for many years from Simply Wigs as have never been disappointed with the service received. Thank you for looking after me so well for so many years.”

Helpful Report

Thank you so much for your wonderful 5* review and for being a loyal Simply Wigs customer for so many years! It means the world to us to know you’ve trusted us for over 30 years. We’re delighted our service and customer photos continue to be helpful. Here’s to many more years of finding fabulous styles! The SW Team x

“Excellent service from a knowledgeable team of people who combine a professional service with understanding of their clients needs.”

Helpful Report

Thank you for your lovely words! We’re so pleased to hear you found our team knowledgeable, professional and understanding. Your feedback really means a lot to us! The SW Team x

“Great experience with Simply Wigs, for my first order I had ordered two wigs which arrived in a few days. I was thrilled with them, they both looked good on me only they were a little on the large size as I have quite a small head so I had to return them which was an easy quick process with a prompt refund. Great customer service! I have since ordered another wig in a smaller size and look forward to getting it as I'm sure it will be a good fit and look great. So far can't fault Simply Wigs.”

Helpful Report

Thank you so much for your fantastic feedback! We’re delighted to hear you had such a smooth experience, from ordering to returning the wigs. Fingers crossed your new smaller style is the perfect fit - we hope you absolutely love it! The SW Team x

“Beautiful wig. Colour a little bit darker than shown, but not a problem.”

Helpful Report

Thank you for your lovely feedback! We’re so pleased you’re happy with your beautiful wig, and we hope you enjoy wearing it! The SW Team x

“I am so glad I discovered Simply Wigs , their Wigs are really lovely, and they are always there to help you, and no nonsense if you have to send a wig back if its not right for you. I have only just started wearing Wigs so its a whole new experience, but I have already purchased 2 Wigs and have another on order which I am hoping i will love . I cant recommend this company enough.”

Helpful Report

Thank you so much for your wonderful 5* review and for sharing your lovely photo! It’s fantastic to hear you’ve had such a positive experience with Simply Wigs, especially as you’re new to wearing wigs. We’re delighted to have you with us and hope you love your latest style too! The SW Team x

“This wig is beautiful, a different style to my usual, but a lovely change for me. Lots of comments from people.”

Helpful Report

Thank you so much for your lovely review! We’re thrilled you’re enjoying trying a new style - and it sounds like it’s certainly getting you noticed! The SW Team x

“I have recently had Chemo and lost all my hair My cropped wig is so comfy to wear and has given me me more confidence love it!!!!”

Helpful Report

Thank you so much for your lovely review! We’re so happy to hear your cropped wig is comfy and has helped give you a little confidence boost. Sending you lots of love The SW Team x

“What a wonderful service , My order arrived promptly and beautifully wrapped and I will definitely be ordering again .”

Helpful Report

Thank you so much for your lovely 5* feedback! We’re delighted your order arrived promptly and that you enjoyed the little touch of beautiful packaging. We’ll be thrilled to welcome you back again! The SW Team x

“I first used Simply Wigs during covid lockdown and have found such fantastic service I’ve continued to order from them. Great website, amazing service and wonderful staff. Being a wig user for over 50yrs and many experiences I’ve had, I’ll be sticking with Simply Wigs”

Helpful Report

What a lovely 5* review, thank you so much! It means the world to us that you’ve stayed with Simply Wigs for so many years. We’re thrilled to hear you continue to enjoy our website, service and team. We truly appreciate your loyalty and support! The SW Team x

“Efficient friendly service A pleasure to deal with”

Helpful Report

Thank you for your lovely feedback! We’re so pleased you found our service friendly and efficient. It was a pleasure to help you! The SW Team x

“I have ordered twice from simply wigs once for a chemo hat and once for a wig. They both arrived well packaged and in a reasonable time. The hat is lovely and a perfect fit. Unfortunately the wig did not suit, it was very easy to return and the refund was made very quickly. Would highly recommend and will buy again.”

Helpful Report

Thank you so much for your lovely 5* review! We’re delighted you found the perfect fit with your chemo hat, and we’re pleased the return and refund process was quick and easy. We really appreciate your recommendation and look forward to welcoming you back! The SW Team x

“Cleo wig . This is such a lovely piece in every way , the right amount of hair very believable ,the top parting is very natural, the cut hangs perfectly ..for a mid chin bob to take out of the box and wear straightaway. I chose a champagne rooted , love the rooting . Best of all,this is the most comfortable wig ...Wish my regular wig was the same.”

Helpful Report

Thank you so much for such a wonderful review! We’re thrilled you love your Cleo, especially the natural parting, rooting and comfortable fit. It sounds like you’ve found a real favourite! The SW Team x

“Fabulous service and a really lovely human hair topper wig. The colour was perfect. Sadly the wig hair was thicker than my own fine hair, so it didn't look quite right. There was no trouble at all in returning it.”

Helpful Report

Thank you so much for your lovely feedback! We’re delighted you found the perfect colour and were happy with our service. We’re sorry the hair density wasn’t quite right for you, but pleased the return was easy and hassle-free. The SW Team x

“I was shocked having to pay an extra €46 tax fee living in France!”

Helpful Report

Thank you for your feedback. We’re sorry the additional French tax charge came as a surprise. We have been in touch with you directly to clarify that these charges are levied by the French authorities rather than Simply Wigs, and that we do advise European customers of this before dispatch. We hope this has helped to clarify things. The SW Team x

“Help and advice is always on hand. I never feel silly ,asking probably ,the most trivial question, always treated respectfully and with kindness. Thank you all, worth your weight in gold. Anne x”

Helpful Report

Thank you so much, Anne, for your beautiful words! We’re so pleased you always feel comfortable coming to us with any questions, big or small. It’s a pleasure to help, and your kindness means a lot to our team. The SW Team x

“Great knowledge of the products and great customer service”

Helpful Report

Thank you for your kind words! We’re so pleased you found our team knowledgeable and helpful. The SW Team x

“Always helpful,beautiful wigs,lot's of choice in style and colour.Service second to none”

Helpful Report

Thank you so much for your lovely 5* feedback! We’re delighted you’re happy with our range and service, and it’s wonderful to hear you enjoy the choice of styles and colours. The SW Team x

“Excellent website, easy to use. Good communication. Easy information about order and delivery. Quick order turn around.”

Helpful Report

Thank you for your lovely 5* feedback! We’re so pleased you found our website easy to use and our ordering and delivery process straightforward. The SW Team x

“Really pleased with my hairpiece. Got advice from customer services who were very friendly & helpful. Delivery really good. Very good choice. Have purchased from Simply Wigs over the last few years & always recommend to friends & family.”

Helpful Report

Thank you so much for your lovely review and continued support! We’re thrilled you’re pleased with your hairpiece and the advice you received from our team. Your recommendations to friends and family mean so much to us! The SW Team x

Simply Wigs is rated 4.8 based on 15,235 reviews