Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,771 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,771 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 27th May 2026

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and very helpful with any queries over the phone. Highly recommend”

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“The best way to shop for a wig ! You can see photos of real people wearing the wigs they have purchased, returns are easy, and the wigs are reasonably priced and good quality. And you get a free chocolate with every order !”

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“Great customer service,fast shipping honest merchant”

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“Excellent service and confidential.Pleased the envelope you send me did not state what it was about just said SWL what a relief”

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“Such an excellent company! I ordered a wig which I thought would suit me but it didn't look right so I returned it and was reimbursed quickly. Thank you Simply Wigs! I'm now waiting for a different wig to arrive to pep up my spring style.”

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“It's always a pleasure to buy from Simply Wigs whether it is a new wig or accessories/care products. Service is excellent from start to finish and they are so helpful and friendly giving good advice.”

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“Whilst none of the wigs have worked out for me persuade I cannot fault the support and care I have been shown via email, and would particularly like to thank Laura. She has been a shining superstar in what is an emotional journey - thank you!”

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“Simply Wigs, you are always dependable, friendly and courteous. You always keep me informed of any stock delays. I wouldn't shop for wigs anywhere else now. Your prices are always competitive, too. Thank you!”

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“Quick service happy 😃”

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“Very good and helpful staff and excellent service”

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“Can’t fault Simply Wigs. Large range of different styles and the returns process makes what can be a stressful time so much easier.”

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“Excellent at keeping me updated with availability and swift delivery as soon as it had arrived at their warehouse. As it turns out, I don't like the wig on me, lol, but that's my problem!”

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“Really great wig! Thank you so much! Really very happy . I would really like to order another one I cannot find the order again. Can you please send me a link to reorder. Thank you 🙏”

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“So this review is based on my particular needs, so take from it what you will. As a hairstylist and colourist of almost 40 years, I now have a very different career which in part is a Meryl Streep lookalike. I bought the Hillary wig from Jon Renau to portray Miranda Priestly from The Devil Wears Prada, but I wish that I’d purchased a lighter grey… perhaps Moonlight… because the steely dark grey I bought required white hair paint to make it look closer to my requirements. Buying a colour online without swatches is very difficult… even for a professional colourist such as myself. The non-return policy makes this an expensive and irreversible mistake… so please buy with caution. Seek stockists before guessing to avoid disappointment… it very nearly cost me an important job! One more thing… the part direction is difficult to change as the weft direction and length doesn’t allow for the same look either side. In short… I’ve ordered a different wig in a different colour for my next job… from elsewhere 🙄 Expensive mistake. But you do you!!! I’ve included a photo, but bare in mind that I’ve adjusted the exposure, colour, and used a white colour spray to lighten 😬😎”

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“Very pleased with the service I have received from your company, also the products are 1st class and well presented online for those of us unable to attend your showroom. I am also pleased with your return policy which I have made use of recently. Many thanks to all.”

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“Simply wigs offer a very professional service. They understand that hair loss can be a devastating loss of confidence for many. I’ve purchased many wigs from Simply wigs as they offer a discount for sending in your selfie. They are available to answer any questions or concerns. I would recommend them for wigs, toppers and accessories.”

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“I can find all my wig accessories and care products here for a good price, I am a returning customer. This is my go to place. Delivery is well priced. Orders come neatly packaged and with care. I love the little chocolate. Website is easy to use and with help and advice. Lovely all round.”

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“The people are always very friendly and helpful. They are full of supportive ideas about styles and colours”