Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,652 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,652 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 11th April 2026

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On this occasion I ordered a unsuitable wig and when I explained my issue they were very good and explained the returns service but also offered advice on my next order”

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Thankyou Yvonne for your lovely review SW Team x

“Wonderful service I've been buying from this company for years and I'm still impressed by them”

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Thankyou Sharon! your positive review is really appreciated by all here at SW Team xx

“Excellent. Arrive soon after order. No problems with returns and refunds. The wigs are lovely”

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Thankyou for your lovely review Susan SW Team xx

“Amazing”

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Thankyou Susan! SW Team xx

“I've had lots of wigs from SW and been really pleased with all but one which was a bit "bent" in the box. I've only returned one (not that one, it was still wearable) because it didn't look good on me. The service is great and just like talking to a friend. Highly recommend them.”

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Hi Dorothy! We are so pleased you are happy with our service. Thankyou for your lovely review. love from SW Team x

“This wig is so lovely looks good on had many compliments”

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Thankyou Jean for your lovely review! From SW Team x

“Always extremely helpful and friendly.”

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Thankyou Rita for your lovely positive feedback! Love SW Team xx

“This company is amazing. I wanted a colour that wasn't in stock and had to be ordered in from America, I had hoped it would arrive on time to wear to my daughters wedding which is on the 6th of September, I was kept informed along the way, they said they would try to get it to me on time, and of course that is not always possible when ordering from such a distance, It arrived an hour ago today the 22nd of August and it everything I hoped it would be, it's perfect, an I cannot thank all of them enough”

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Hello Helen. Thankyou so much for your lovely review. we are so pleased you are happy with your new style! Love SW Team x

“I always look at other wig companies and always end up with the best one of course it's simply wigs.”

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Thankyou Janet for your lovely review. We really do appreciate your view. Love from SW Team x

“Very pleased with quality of the wig I purchased excellent fit”

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Thankyou Carmel for your lovely review! SW Team x

“Been using Simply Wigs for 14 years - Always had Fantastic Service & the ladies go above and beyond whenever you need to speak with them ! I wouldn’t shop anywhere else !!”

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Hello Michelle! Thankyou so much for your lovely review Love SW Team x

“I ordered 6 Rolls of Wig Tape from Simply Wigs, based upon the reconmendation of my hair specialist in Edinburgh. The ordering & delivery process was very smooth whilst the products are top quality & exactly as required.”

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Thankyou for your great review Graham! SW Team x

“Absolutely brilliant products and an equally supportive and fabulous team. Very patient and concise in responses to my many questions.”

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Thankyou for your positive review! SW Team x

“I'm delighted with my HD12"fringe topper, I've worried and hummed and arred for more than a year to by my first topper, I'm so glad I took the plunge, my hair is thinning on the crown and hairline, this topper covers everything giving me confidence, the service is fabulous can't fault anything, feel safe in your hands will be buying humane hair equivalent hopefully soon, thank you so much😊💕”

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Thankyou for your lovely review Linda. We are so happy to know you are so pleased with your new hair! SW Team xx

“I bought a wig from SWL but when it arrived I found it didn't suit me. The return process was brilliant and the communication with staff was helpful and supportive. I'd recommend this company to anyone.”

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Thankyou so much for your 5 star review! SW Team

“Hi everyone, I am new to all this wig lark and so when my first wig arrived I sat looking at the box with excitement and panic in equal measure ! Fortunately, I moved on from this and am loving my Club 10 wig. Before buying I did a lot of research and found lots of information on your website....so thank you.”

Simply Wigs 5 star review on 21st August 2025

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Absolutely beautiful! Thankyou so much for your 5 star review :) You look so natural and have made the perfect choice for you, stunning! Love SW Team

“Perfect! Great company and highly trusted.”

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Thankyou for your 5 star review Beverley :) Love SW Team x

“As always Simply Wigs do all they can to help with any transaction. This time for a long time I’ve gone for a different artist, because of style. I’m not disappointed just getting used to the change.”

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Thankyou so much Eileen for your 5 star rating ! We absolutely love your positive feedback and hope you have adjusted to your change of style :) SW Team xx

“Very pleased with the service recieved from Simply Wigs.Spoke twice over the phone regarding my most recent order.Most pleasant and helpful person I spoke with.The wig itself when I recieved it was well packaged and presented,even recieved one of my favorite chocs inside the package.Most likely will purchase again from this store.Just to add very competitive pricing.”

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Hi Sandra! Thankyou so much for your positive review. Love from SW Team

“Excellent product just not for me cannot fault this company for customer service very helpful and pleasant”

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Thankyou June for your lovely review Love SW Team xx

Simply Wigs is rated 4.8 based on 14,652 reviews