Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,098 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,098 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 7th September 2026

639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very promp service”

Helpful Report

Hello Susan, Thank you for your great review! The SW Team x

“I have bought many accessories as well as wigs from Simply wigs. Their customer service is second to none! Always eager to help with advice on colour or answering questions.”

Helpful Report

Hello Alice, Thank you for your fab five star review! Our Customer Services team will be thrilled to hear that you are so happy with their service! The SW Team x

“All the staff are professional and efficient at responding to enquiries, a pleasure to visit the salon in Slaithwaite, again the staff very helpful and nothing is too much trouble.”

Helpful Report

Thank you for your brilliant review, and for visiting us! We are so delighted to hear you enjoyed your shop experience. All the best, SW Team x

“Fantastic customer service, which feels personal even though remote. Extremely professional and thoughtful team who put time and effort into everything they do from simply the way goods are lovingly prepared and packed to clear and concise but friendly communication, excellent hints and tips, provision of sound advice etc. The quality of service and the excellent knowledge of the team makes me feel confident in each purchase, knowing that if it isn't quite right, I can reach out for a chat and some advice and arrange an alternative. Simply Wigs is one of two companies I use and I wouldn't go anywhere else.”

Simply Wigs 5 star review on 23rd January 2026

Helpful Report

Thank you Christine for taking the time to leave your review, and for sharing your purchase with us! We really do appreciate it. The customer service team do strive for excellence, so we are delighted to hear you have enjoyed your experience with us. We will be sure to pass on your kind comments to the team. All the best to you, SW Team x

“The shipping is fast , the price is good and certainly beats most competitors ( some might seem cheaper, but then you have customs vat and shipping, I have made that mistake) simply wigs are my go too shop, and I rate them highly . Many thanks sarah”

Helpful Report

Thank you Sarah for your fab review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience! We do hope to hear from you again soon, SW Team x

“Beautiful comfortable and natural looking wigs. Get compliments about my hair. Recently lost some hair due to being on steroids. Highly recommend.”

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Thank you Teresa for your brilliant review and kind recommendation. We're delighted to hear you're happy with your purchase! All the best, SW Team x

“Last summer my order was lost in the mail. The items were back ordered until Jan of 2026. The items arrived and are exactly as ordered. Any interaction with simply wigs has always been easy with great results. Thanks Simply Wigs.”

Helpful Report

Thank you for your kind review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience. All the best, SW Team x

“Fast delivery, lovely product.”

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Thank you for the 5 stars! Glad you are happy with your purchase! SW Team x

“Friendly and helpful team. Kept me informed about my order. Very happy.”

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So lovey to hear you had a pleasant experience with Simply Wigs! SW Team x

“Quality of my most recent enhancer isn't as good as originally while price has risen significantly.”

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We are sorry to hear you were not satisfied with the product you received, we would always ask you to contact us with any issues so we can try to resolve the problem, you can contact us either online or on the phone. SW Team x

“I ordered a wig which was lovely but realised I should have ordered a topper as I do have hair but it's very thin on the top. It was so easy to return it. A great company to deal with”

Helpful Report

Thank you Pat for your 5 Star review, we are happy to hear that you had a pleasant experience with us, always happy to help! SW Team x

“Simply wigs are amazing ,so helpful ,I needed a refund on my wig the return process was smothered and I received my refund shortly after ,I will definitely atlt be ordering again now I know what colour I suit .”

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Thank you for your lovely review! We are so pleased to hear you had a pleasant experience with us! SW Team x

“Excellent quality, fast delivery , no problems at all - and I feel confident and fabulous!! ❤️”

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Thank you for your lovely Review! it is wonderful that you are feeling so fabulous!! And that you had a good experience with us! SW Team x

“I bought Scarlet nylon Envy and I love it. Cut the fringe a little to suit me. Ordered another one in a different colour. Bless Simply Wigs they really deliver!!”

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What an Amazing Review! We are so pleased that you have found a fabulous new style! Thank you! SW Team x

“Great quality product, excellent customer service. Thanks to everyone concerned. 🤗”

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What a Brilliant Review!! Thank you! Wonderful to hear you are happy! SW Team x

“Excellent hair piece. Look lovely on. I always buy from here and always pleased”

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Thank you Christine for your Lovely review! So pleased that you have found your new style! SW Team x

“Hi The people I speak to when I order a tape are very helpful and take me through the sales process very quickly and efficiently!”

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Thank you Peter for your 5 Star Review, so glad to hear you have had good experiences with us. We are here to help! SW Team

“A very caring and efficient experience.”

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What a lovely Review! Thankyou for the 5 stars! SW Team x

“I recently bought another wig from Simply Wigs. The customer service is always good. Clear communication regarding delivery and time frame. The packages always arrive icely packaged with care and even a little chocolate to compliment it. I would recommend Simply Wigs to anyone for their high level of customer satisfaction.”

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Tracey thank you for that glowing review! We are so pleased that you have had good experiences with us! What lovely kind words! SW Team x

“Thankyou to Simply Wigs for there service I'm very happy with the wig I purchased which was Ignite by john Renau and I will be back for more.”

Helpful Report

Thank you Karen for your lovely review! How fabulous is the Ignite!! We are here to help! SW Team!!

Simply Wigs is rated 4.8 based on 15,098 reviews