Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,863 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,863 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 16th February 2026

623

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All my experiences with Simply Wigs have been excellent. I have been impressed with their quick response to emails and phone calls when I needed advice.Their customer support service is of the highest standard and I have really appreciated support with colour choice ( sending photos of colour swatches for me to compare ), the easy return/ exchange process and delaying dispatch of a purchase when I was away on holiday. Deliveries arrive beautifully packaged, including a small chocolate treat, which is so thoughtful. I thoroughly recommend Simply Wigs and I wouldn't shop anywhere else.”

Helpful Report

Hello Carol, Thank you for your amazing review and kind words! We are thrilled to hear that you are so happy with our service and it is great that you know that we will always help you as much as we can to make ordering as easy as possible! The SW Team x

“I bought a topper - it arrived when expected and was good quality, but the wrong colour and texture, so didn’t blend with my hair and I returned it. No quibbles from Simply Wigs, a return label was included in the parcel with the topper, so no complicated return process, just emailed for a returns number which came straight away. I’ve had my refund within a week of returning it. Shame I spent a tenner on postage out and back again but at least I got the £39 for the hairpiece back. 👍🏻”

Helpful Report

Hello Rebecca, Thank you for the great review! It is so difficult with ordering toppers online as they need to match your style, colour and texture. If you need any help with this, then please do get in contact with our lovely customer services team on 01484 844 557. The SW Team x

“Delighted with my new wig, it is exactly as described. Really good service would recommend.”

Helpful Report

Thank you for your lovely review Ruth! I am thrilled to hear that you are so happy with your new style! The SW Team x

“OK thanks”

Helpful Report

Thank you for the 5 star review Brian! The SW Team

“Excellent service and very prompt delivery together with a very good product. Thanks again 👍”

Helpful Report

Hello John, Thank you too for the fab review, it is much appreciated! The SW Team x

“Looks good, felt like the real hair and made me feel comfortable out”

Simply Wigs 5 star review on 17th October 2025

Helpful Report

Thank you for your fab review and picture Joanne! The Mint Hairpiece looks fantastic on you and I am so pleased that you find this feels very natural. SW Team x

“Very pleased....it was a repeat order.... however appeared not to be the same as the first one....”

Helpful Report

Hello Denise, Thank you for your lovely review. If you do any have any concerns over an order then please do call our lovely customer services department at the time so that they can assist. The SW Team x

“I purchased Ellen Willie Nuance Deluxe. It was supposed to be lower density, however, It has not met my expectations. I’ve had it styled & it’s still too thick, I’m left With an expensive wig that’s a disappointment”

Helpful Report

Hello Amie, Thank you for your review. I am very sorry for any disappointment with your order, we would never expect anyone to keep an order that they were not happy with. You do have up to two weeks from receiving your order to check over your style and let us know if you wish to return moving forwards. The SW Team x

“Always a prompt, professional service with excellent quality products.”

Helpful Report

Hello Kevin, Thank you for the great 5 star review! The SW Team x

“Always helpful and professional. Wishing you had more of a variety in petite handled shirt wigs.”

Helpful Report

Hello Christine,. Thank you for the fab review! It is frustrating that there is less choice in the petite ranges. But our suppliers do seem to be launching more of these which is a good sign! The SW Team x

“I wouldn't buy them from anywhere else. First class service always,and the wigs are a good price.”

Helpful Report

Hello Deborah, Thank you for your amazing review, it means the world to us here at Simply Wigs HQ! The SW Team x

“Simply Wigs are a lovely helpful company to deal with, they never let you down”

Helpful Report

Hello Josephine, Thank you for your wonderful review! You are right, we will always do everything we can for our amazing customers. The SW Team x

“Happy with my 'April Natural" wig and appreciate the quick delivery.”

Helpful Report

Hello Marie, Thank you for your wonderful review, we agree the April is such a lovely natural style! The SW Team x

“Simply Wigs has great customer service, and I have been buying my hair pieces from them for 10 years plus. Quality is always guaranteed.”

Helpful Report

Hello Margaret, Thank you for your lovely review and for being a fabulous customer for such a long time, it is very much appreciated! We look forward to hearing from you soon! The SW Team x

“Very happy dealing with Simply Wigs as the quality of wigs is excellent and dealing with orders is prompt and courteous. And I have more to buy.”

Helpful Report

Thank you for the fab 5 star review Bobby , it is much appreciated! The SW Team x

“Lovely well worth the money fits extremely well to the head doe s not ride up at the back would recommend colour also . Good all round experience”

Helpful Report

Hello Julie, Thank you for the great review, it is much appreciated! I am so pleased that your lovely new style is the perfect fit for you! The SW Team x

“Simply wigs is a great company to deal with. They are always pleasant and very helpful when choosing new styles and colours. The range of wigs they have is vast and prices are very competitive. I am happy to recommend them.”

Helpful Report

Hello Angela, Thank you for your lovely five star review! Our customer services team are always happy to help with the styles and colours :) We do appreciate it can be difficult online. The SW Team x

“Simply Wigs = Simply The Best. Just keep doing everything the way you are as perfection cannot be improved upon.”

Helpful Report

Hello Ann, Thank you for the incredible review, this really means the world to us all here at Simply Wigs HQ! The SW Team x

“As always, a lovely experience from a very professional and caring company. I love my new purchase. Thank you.”

Helpful Report

Hello Gillian, Thank you for your amazing five star review! We are so happy that you love your new style :) The SW Team x

“Simply Wigs were helpful, understanding, and supportive- even though I had decided to return the wig I had bought. The whole experience has made me want to do a little more research and maybe ask another question or so before making a better decision on what is the best choice for myself. I shall definitely buy from Simply Wigs when I am ready. Kind regards, Diane”

Helpful Report

Hello Diane, Thank you for your great review. The world of wigs is a bit of a minefield at first and it is normal for a bit of trial and error to find out what works style, colour and fitting wise. If you need any advice, please do just give our lovely customer service team a call on 01484 844 557. The SW Team x

Simply Wigs is rated 4.8 based on 14,863 reviews