Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,655 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 11th April 2026

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional company with great personal service. I made an appointment to visit in the past and it was a great experience, so helpful and knowledgeable. More recently I ordered a wig by post and had excellent communication and brilliant customer service keeping me updated. My lovely wig arrived on time beautifully wrapped as always. I cannot recommend Simply Wigs highly enough.”

Helpful Report

Thankyou so much Jade for your 5 star review! This does mean so much to us here at Simply Wigs. SW Team xx

“My wig arrived beautifully packaged, so pleased with h my wig and it has given me so much confidence, I have recently been diagnosed with having frontal fibrosing alopecia, lost all confidence but having this wonderful wig has changed my outlook and confidence, thank you so much.”

Helpful Report

Here at Simply Wigs we are so happy to hear you are happy with your purchase Teresa. This does make our day brighter and we absolutely appreciate your 5 star review! SW Team xx

“Excellent customer service. Good quality wigs. A pleasure to deal with.”

Helpful Report

Thankyou Linda for your great review! SW Team xx

“Hello I ordered this wig for my mum who is 90 year's of age and has been through a massive operation, Which left her with really fine hair we have tried other wig companies but because I have used Simply wigs myself she gave it a go and the outcome was a very happy mum a Nd a very natural looking wig so happy I would highly recommend SIMPLY WIGS Thank you for all your help and keeping us updated with the purchase to the point were we even got a phone call asking if we were happy with the wait, I would just like to thank all the staff of Spimly Wigs Amazing 😘👌🏻luv Susan x”

Helpful Report

Thankyou so much for your fabulous review! We are so happy to hear your positive experience with ourselves here at Simply Wigs. Love from all at SW Team xx

“Helpful customer service and goog quality wigs at a reasonable price .”

Helpful Report

Thankyou for your positive review! SW Team x

“Such good customer service. Quality wigs….brilliant all roun..perfect!!!”

Helpful Report

Thankyou for your super review Susan! SW Team xx

“I reached simply wigs by phone easily and found any questions I had were answered. I was informed of the fact that the wigs were coming fromn Germany so they would take alonger to arrive and they did within the time stated. They were beautifully packaged and I am so pleased with the one I choose that I quickly ordered a secong wig in the same style and colour.”

Helpful Report

Thankyou so much for your lovely review Margaret! Here at Simply Wigs we always love to know how you feel about our service. SW Team xx

“Great service, competitive prices and very helpful”

Helpful Report

Thankyou for your lovely review Patricia! SW Team xx

“Fantastic service as always.”

Helpful Report

Thankyou for your review! Here at Simply Wigs we are always happy to hear you are happy with our service. SW Team x

“Love the scrunchie, good colour match & looks natural. Great customer service!”

Simply Wigs 5 star review on 14th August 2025

Helpful Report

Thanks so much for you review, you look fabulous! SW Team x

“Absolutely brilliant company. Efficient, friendly and discreet. Fantastic service”

Helpful Report

Thankyou for your lovely review ! SW Team xx

“Always very good and curtious assistants and very informative abouts the wigs and hair pieces....unfortunately some of the colours and lack of choice is not to my liking especially in the hair pieces.”

Helpful Report

Thankyou for your positive review. Please keep a look out for new launches as there may be new colours to choose. SW Team xx

“Communication was excellent when they were waiting for some of my order to come called me and sent it out in 2 parcels”

Helpful Report

Thankyou for your super review Merrylyn! we really do appreciate your feedback. SW Team x

“Easy to order and good discounts. I bought 2 wigs and they were delivered in 6 days.”

Helpful Report

Thank you for your feedback, Lynn! So glad you enjoyed easy ordering, good discounts, and fast delivery. Hope you love the wigs you picked. The SW Team x

“Prompt delivery, product as described, very useful!”

Helpful Report

Thank you. We’re so glad the delivery was prompt, and the product met your expectations. If you need any help in the future, just let us know. The SW Team x

“I am very happy with my recent purchase. The colour is a perfect match and looks exactly as the pictures and as the description given. I will be wearing this for a wedding in Sicily when the weather will be hot and humid and my own hair won’t behave. The hair piece was one I had ordered many month’s previous but it was out of stock. The lovely lady from simply wigs rang recently to say it had come back in stock and when I said I would still like to purchase the hair piece she immediately ordered it for me and it came the very next day. I have ordered many clip-in and scrunchie hair pieces in the past and now know (thanks to the team at simply wigs) which colour is a great match to my own hair. I love them all they are perfect for holidays and days when I just don’t have time to mess with my own hair. So thank you simply wigs for all my lovely purchases and your great customer service I wouldn’t go anywhere else. Xxx🥰”

Helpful Report

Thankyou Lynda for your review. We are so pleased to hear you found the perfect hairpiece! hopefully, you enjoyed a lovely holiday in Sicily . SW Team x

“Products ordered are amazing and received within 2 days of placing order, fantastic service, will definitely use again.”

Helpful Report

Thankyou for your lovely review. I am so pleased you received your order swiftly! SW Team x

“I have always been very happy with my purchases from simply wigs , I have asked the girls in the office for advice on several occasions , they were great , my wig was delivered very quickly , can’t fault this company 😀😀😀😀😀😀”

Helpful Report

What fabulous feedback, Sylvie! We’re so glad you’re happy with your purchases, and our team helped you quickly. We’ll pass your kind words on, as they’ll be thrilled. 😊The SW Team x

“Always deal with this Company as I cannot fault them. Very highly recommended 👌”

Helpful Report

Thank you, Jackie! We’re thrilled you’re so happy with us and that you’d recommend us. If there’s anything else you need, do get in touch! The SW Team x

“Really impressed with quality and speed of delivery”

Helpful Report

Brilliant to hear! We’re so glad you’re happy with the quality and fast delivery. If you’d like any help choosing your next style or have questions, we’re here for you. The SW Team x

Simply Wigs is rated 4.8 based on 14,655 reviews