Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,318 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,318 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Going through cancer treatment sso need a wig due to hairloss. Bought the Rene Nouriko Reese wig in medium brown. Love it. Have Had lots of compliments when out wearing it from friends & family. Delivered very quickly and Simply Wigs customer service is excellent. Will definitely use again.”

Simply Wigs 5 star review on 20th May 2025

Helpful Report

Thank you so much for your fab review, you look amazing in the Reese! SW Team x

“Simply wigs are excellent! I bought the wig Lia II in the Friday offer. It came so quickly and was beautifully packaged! It's a beautiful wig and I'm very happy with the service I received. Thank you”

Helpful Report

Hi Clare, We are over the moon to read that the Lia II is a fantastic style for you! Thank you for your lovely feedback. The SW Team x

“I have had Simply Wigs for 3 years now and they changed my life. I felt embarrassed to go out because of my lack of hair problems. Now I have the confidence to go out, they are so natural looking. Perfect. Thank you”

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Hi Eve, What a lovely review! We are thrilled that you are back out and about, full of confidence, fantastic! The SW Team x

“Simple to use website, lots of choice, delivery fairly speedy.”

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Hi Jo, Thank you for your review. The SW Team x

“A really good company to deal with. Very friendly and helpful. Excellent service in my experience. So good to be able to dial a UK number and receive a courteous reply.”

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Hi Dianne, Lovely review, thank you! The SW Team x

“I first purchased several items of headwear which arrived promptly. I was very pleased with the quality and intend to buy a few more. I have since visited in person to buy a wig and I was very well looked after. I tried on many styles but opted for one similar to my own old style. The precise colour was not in stock but it only took 48hrs from ordering in store to receiving at home. Everyone who has seen me in it has been extremely complimentary and I'm very happy wearing it. The nurse thought I was cold capping and hadn't realised I was wearing a wig 👍. Excellent service all round and I'd have no hesitation in recommending them. Thank you”

Helpful Report

Hi Caroline, Thank you for your review! We're thrilled to read that you had a positive and enjoyable experience with us. The SW Team x

“Amazing service, the staff are so friendly and reply quickly via email. Thank you so much Laura for calling me and discussing my wig needs and recommending colours and styles. This feels like more than a job and that you really care about your customers. I don’t think I have had better service anywhere! Wigs are beautiful and so carefully wrapped and sent in quick time.”

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Hi Victoria, We're so glad you enjoyed the service we provided. This made our day. Thank you. The SW Team x

“Just received my latest wig, it's lovely,I may try a different shade.This is my third wig from simply wigs.One I received the colour wasn't me but no problems sending it back.I wear wigs due to total alopecia.”

Helpful Report

Hi Elizabeth, We are so happy that you are thrilled with your latest order from us. Be brave, go for it with your new shade! The SW Team x

“Excellent friendly and helpful customer service. A wide choice of wigs at unbeatable prices. Discreet return label which is appreciated.”

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Thank you for your lovely review. The SW Team x

“Lovely confortable wig. Noriko Rene of Paris Reese in Chocolate Swirl. Arrived very quickly. Very happy with it.”

Simply Wigs 5 star review on 16th May 2025

Helpful Report

Wow! The Reese is a fabulous style, you look great. The SW Team x

“Service as always tip top ! The choice of wigs extensive ! Thank you caring people”

Helpful Report

Lovely Review. Helen, thank you so much! The SW Team x

“A brilliant service all round. Great customer service. Good advice. Very knowledgeable staff.”

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Hello Jackie, We are super happy to read your fabulous comments. Thank you! The SW Team x

“Super communication. Really helpful. Excellent products. Swift delivery. Great choice. Extra bonuses.”

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Thank you for taking timeout to leave your review! We are thrilled that you love our products, and your delivery was super quick too! Love The SW Team x

“Laura was lovely made me feel comfortable and knew exactly what would suit me I bought my wig the same day as I had confidence in your product being exactly what I needed. Thank you for looking after me”

Simply Wigs 5 star review on 15th May 2025

Helpful Report

Hello Josie, Thank you for your wonderful review and sharing your picture! You look amazing in your new style. Laura will be so happy to know that she managed to be such a help, she always does everything she can to help our fab customers! The SW Team x

“My Relax wig is great, so lightweight although I haven't been brave enough yet to wear it in public.”

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Hello Jean, Thank you for your lovely review! The Relax is a fabulous style, I hope that you can get yourself out and about in your lovely "new do" very soon! The SW Team x

“Excellent service.”

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Thank you for the fab review Marie! The SW Team x

“Really good variety of styles and great customer communication. Highly recommend.”

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Hello Pat, Thank you for the fab five star review! Your recommendation means the world to us! The SW Team x

“Very , Very good !!! Have used for many years , Quality excellent”

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Thank you for your amazing five start review, it is very much appreciated! The SW Team x

“I'm so grateful I have found Simply Wigs. They are an extremely compassionate company that really care about their clients. Losing your hair is so traumatic, andwearing a wig has given me back my femininity, and helped me feel so much more like my old self again. Thank you Simply Wigs for all your advise and guidance.”

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Hello Tracey, Thank you for your amazing five star review! Our customer service team will be thrilled to know that they have been such a help and that you are feeling "you" again!! The SW Team x

“This the fourth time of using this site and as before my items have arrived promptly and nicely packaged. I was kept informed of where my order was. I certainly will continue in using this site. I only received my order this afternoon and as yet have not used the shampoo, conditioner and styling spray but look forward in seeing the results.”

Helpful Report

Hello Angela, Thank you for your brilliant review! If you need any advice at all with the washing and styling please feel free to call our lovely customer services team on 01484 844 557 who are always happy to help! The SW Team x

Simply Wigs is rated 4.8 based on 14,318 reviews