Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,748 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 16th February 2026

623

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the Simply Wigs experience. I'm not happy about losing my hair. I have Alopecia Universalis, but I am so happy that I have the help and advice given to me by the people at Simply Wigs. They have lots of experience and their advice to me over the past 2 years has been invaluable. Starting out wearing wigs can be a daunting journey. In the past I haven't always chosen the right wig for me, but with Simply Wigs return policy, I have finally found what I think is the best style for me. Thank you, Simply Wigs, for being there with me on my journey.”

Helpful Report

Thank you Phyllis for taking the time to write your review, we really do appreciate it, We are so delighted to hear you have enjoyed your Simply Wigs experience, and have finally found the perfect one for you! if you require any assistance in the future, please do contact us :) Love, SW Team x

“Simply Wigs are wonderful. They have been so patient with me, because I am new to wigs, and have not made great choices for my head, and had to return the wigs I've ordered. I am saving up for one I have chosen, which I think will be better suited, so thank you for bearing with me. I think the next order I place will be a keeper. Your customer service is brilliant.”

Helpful Report

Thank you Gillian for your brilliant review, we really do appreciate it. We do know how difficult it can be purchasing online, so it really is lovely to know you got the advice you required :) Please do let us know how you get on with your next purchase! All the best, SW Team

“My first wig purchase from Simply Wigs and I’m very impressed. The site gives such comprehensive information, making it much easier to choose. Also being able to return one that just wasn’t right for me was helpful too. Items arrived quickly and postage costs were very reasonable too and my refund was processed promptly. Thank you Simply Wigs, I’ll be back!”

Helpful Report

Thank you for your fab review, we really do appreciate it. It's lovely to know you have enjoyed your Simply Wigs experience! If you require any assistance in choosing an alternative, please do let us know :) Love, SW Team

“excellent quality and regular updates, will definitely be buying from you again,”

Helpful Report

Thank you Jacki for your excellent review, we really do appreciate it! It's wonderful to know you are happy to visit us again :) All the best to you, SW Team

“Simply Wigs in my opinion are simply the best! Great customer service and a wonderful selection of wigs. I just wish there were a branch neat me.”

Simply Wigs 5 star review on 16th January 2025

Helpful Report

Thank you Pat for your kind words, and for sharing your purchase with us - you look amazing! If you are ever visiting more local to us, we are more than happy to organise an appointment with you :) All the best to you, SW Team

“Always prompt and excellent service”

Helpful Report

Thank you Marianne for your excellent review! We do hope to hear from you again, SW Team x

“Customer service was excellent. Love the product.”

Helpful Report

Thank you Andrea for your excellent review, we really do appreciate it! We're so delighted to hear you are happy with your purchase! All the best, SW Team

“My wife loves the wigs so you can expect more orders”

Helpful Report

Thank you Robert for your brill review, we really do appreciate it. We do look forward to hearing from you again :) SW Team

“Good service, competative prices”

Helpful Report

Thank you for your fab review, we really do appreciate it! All the best to you, SW Team

“This is an enterprising, innovative company. Their knowledge is impressive. Now that they are making their prices more competitive they are definitely leaders in their field. I wish them every continued success.”

Helpful Report

Thank you for your fabulous review, we really do appreciate it! We do try to keep on top of our prices, so it's lovely to know you have noticed this! We do hope to speak with you again soon, SW Team x

“Excellent web site and service. Staff very helpful”

Helpful Report

Thank you Barbara for your excellent review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Excellent service and beautiful wigs”

Helpful Report

Thank you for your excellent review, we really do appreciate it! All the best, SW Team

“Good quality”

Helpful Report

Thank you Patricia for your fab review, we really do appreciate it. All the best, SW Team

“Although the wig I ordered didn’t match my hair colour and I needed to return it, the lady I spoke to in the phone was very friendly, helpful and understanding. I will have no hesitation ordering from Simply Wigs in future.”

Helpful Report

Thank you Janet for your kind review, we really do appreciate it. The ladies on the phone are always happy to assist, so we will be sure to pass on your lovely comments :) We do look forward to hearing from you again soon, SW Team

“With no knowledge of wigs, I found the website interesting but a bit confusing. Having narrowed the search to 'human hair', I was annoyed to find I was still looking at synthetic hair wigs. There is a wide choice of styles and colours, but I found less choice for grey. I understand why it's done, but using young, pretty models, doesn't help those of us who are older and plain, imagine how they will look. When you are pretty, everything looks good on you...... not so much when you are plain. Still, lots of choice.”

Helpful Report

Thank you for taking the time to comment your feedback. We're sorry to hear you found searching online a little confusing! Unfortunately you we do struggle to source grey human hair wigs due to the colouring. If you do require any assistance in your search, please do not hesitate to contact us on 01484 844557. All the best, SW Team

“I always use Simply Wigs for my topper. Good selection and quick delivery”

Helpful Report

Thank you Paula for your lovely words! We're delighted to hear you had plenty styles to choose from :) All the best, SW Team

“Unfortunately the wig didn't fit. But the return and refund service was excellent”

Helpful Report

Thank you Nicola for your excellent review, we really do appreciate it! If you require any assistance in choosing an alternative, please do contact us :) All the best, SW Team

“I have been very happy with the service from all at simply wigs over the years I have bought from them thankyou . Helen Holmes .”

Helpful Report

Thank you Helen for your wonderful review and custom, we really do appreciate it. We are so happy to hear you have enjoyed your Simply Wigs experience! All the best to you, SW Team

“The best site in the uk for wigs. They are competitively priced, extensive range, customer photos and 360 displays of every wig which helps considerably when trying to choose a wig online. Even if you don’t like the look of the wig when it arrives the return process is very simple to use. The most outstanding thing about Simply Wigs is the staff. The level of care, kindness and respect is incredible. I’ve only encountered this level of service in the USA before. I cannot praise or thank the staff enough. Superb company to buy from. Thank you everyone.”

Helpful Report

Thank you Lynda for taking the time to write your review, we really do appreciate it. It's wonderful to know you have enjoyed your Simply Wigs experience! The team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. We do hope to hear from you again soon, SW Team x

“Excellent value great customer service”

Helpful Report

Thank you Paula for your excellent feedback, we really do appreciate it! All the best, SW Team

Simply Wigs is rated 4.8 based on 14,748 reviews