Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,897 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 2nd July 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic company with an excellent range of products. Customer service is great! Every order is on time and wrapped with care, complete with a fererro Rocher chocolate.”

Helpful Report

Thank you for your 5 star review Simone! I am pleased that you enjoyed your sweet treat! SW Team x

“Very pleased with my purchases will be back”

Helpful Report

Hello Maryla, Thank you for your 5 star review, this is great to hear! the SW Team x

“Bought 2wigs from simply wigs and I have found them to be realistic and good quality only thing I would say is I feel they come up slightly on the small side”

Helpful Report

Hello Elaine, Thank you for your lovely review. If you ever need any help or advice around fitting, please give our lovely customer services team a call on 01484 844 557. SW Team x

“great customer service and efficient.”

Helpful Report

Thank you for your lovely review Fiona! The SW Team x

“Completely the wrong colour wasa sent. The description mentioned ashy and blonde neither of which were in the wig. They responded about colour resolution on computers etc but I photographed in daylight and used almost new iMac and you should see from the photo what I mean. They refused to return my postage of £3.95 but 'because I was disappointed' returned the outgoing postage of £1.95 as they have access to a business rate. No need to use them again with that attitude and I found cheaper wigs elsewhere. Foolish decision for them for the sake of £2 as it made me look elsewhere.”

Helpful Report

“This is a great company to deal with. Nothing is a bother to them when you phone them up for help and advice. Good pricing. Good delivery service. Love the Ferraro rocher sweet and purple packaging and encouraging sticker. Highly recommend Simply Wigs to anyone looking for a reputable wig company to purchase from.”

Helpful Report

Hello Yvonne, Thank you for your review. It is great that you know you can just give us a call if you ever need any help and advice. I am pleased to hear that you enjoyed your beautiful packaging and sweet treat! The SW Team x

“They are the best tops in my book Julie”

Helpful Report

Thank you for your fabulous review Julie! The SW Team x

“I ordered numerous heavy items including shampoo and conditioner. The packaging used was insufficient and the parcel arrived ripped. It was lucky that the contents did not fall out in transit. I would prefer more substantial packaging to be used please instead of a paper envelope.”

Helpful Report

Hello Samantha, Thank you for your review and feedback on the packaging of your order. If you ever have any issues with an order, please do give our customer services team a call on 01484 844 557 so that they can help you! The SW Team x

“Very helpful staff. Acted quickly to get me the wig I wanted in time for a wedding. The quality of the wig is superb. Thank you”

Helpful Report

Hello Jennifer, Thank you for your kind review. I am so pleased that you managed to get the perfect style in time for the wedding! The SW Team x

“Fab choice and service”

Helpful Report

Hello Helen, Thank you for your kind review! The SW Team x

“I WOULD NOT SHOP ANY WHERE ELSE FOR MY WIGS THE SERVICE IS EXCELLENT PRICING IS VERY GOOD AND A WONDER FULL COLLECTION OF WIGS TURBINS+SPRAYS”

Helpful Report

Hello Angela, Thank you for your lovely review. I am so pleased that you are so happy with the products that we have on offer! The SW Team x

“So helpful on the phone. Lots of advice and extremely happy with my purchase. 😊”

Helpful Report

Hello Judi, Thank you for your lovely review. I am so pleased to hear that we were able to help and that you love your order! The SW Team x

“Quick and easy to order, delivery was extremely quick with discreet packaging. Price was very reasonable compared to other sites.”

Helpful Report

Hello Karl, Thank you for your fab review! I am pleased to hear that you found ordering with us quick and easy! The SW Team x

“It was ok but the quality or wigs isn't that good as its use to be”

Helpful Report

Hello Fozia, Thank you for your review. I am very sorry to hear that you have not been happy with the quality of your recent orders. If you ever have an issue with an order, please do give our customer services team a call on 01484 844 557 so that they can help you! The SW Team

“Really easy to navigate website, the wigs I ordered were both on sale, at very reasonable prices. One of them was out of stock, so I received a phone call advising me of such, and asking if that was ok, which was very thoughtful. Wigs arrived and both are really lovely. Will recommend Simply Wigs to all thos in the alopecia group I'm a member of.”

Helpful Report

Hello Tina, Thank you for your lovely review! I am very pleased that you have managed to take advantage of the sale and have found not one but two fabulous styles. It can be frustrating when a style is out of stock, we will always let you know at the first opportunity and help in any way we can! The SW Team x

“Loads of choice, great offers and value for money, great products. Staff are really helpful if there are any queries.”

Helpful Report

Hello Soo, Thank you for your lovely review! I am so pleased that we are able to help and make ordering as easy and efficient as possible. Love the SW Team x

“Very helpfull staff & good service too”

Helpful Report

Hello Christine, Thank you for your lovely review, we are always happy to help! The SW Team x

“Extremely pleased with my first purchase from Simply Wigs, and they will be my ‘go to’ supplier next time around. Prompt service and Very helpful staff. Highly recommend them.”

Helpful Report

Hello Phillipa, Thank you for your lovely review and recommendation, it means the world to us! The SW Team x

“My thanks to all of you for the excellent service received whilst making my recent purchases. I made enquiries by telephone and on line which were dealt with very quickly and helpfully.”

Helpful Report

Hello Evelyn, Thank you for your wonderful review! I am so pleased that we were able to help with your order, the SW Team x

“Excellent service abd delighted with product. Thank you”

Helpful Report

Thank you for your fabulous review. SW Team

Simply Wigs is rated 4.8 based on 14,897 reviews