Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,749 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 16th February 2026

623

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was delayed due to back order. I was told 2 weeks but 3 weeks later nobody had contacted me. I ordered on 21st November and expect my delivery today, 6 weeks later. Not good enough. Maybe put out of stock on website if not in stock .”

Helpful Report

Thank you Breda for your feedback. We're sorry to hear you experienced some delays on your order. We are sadly unable to advise the stock update through our website. If you are looking to place an order with us in the future, please do contact us prior to placing the order, and we can provide you with an ETA. If you do wish to discuss this further, please do contact us on 01484 844557. SW Team

“I bought the Yanna White Spiral Turban Scarf from Masumi Headwear for £49.00 just before Christmas as I have sadly lost all of my hair and wanted something a little more glamorous for wearing to bed at my son's house. Sadly this was a great disappointment as it was far too small to wear comfotably ( it gave me a headache) as it was so tight and looked awful. The material didn't 'give' at all so I spent hours trying to adapt it for a larger size with padding. A complete waste of money and so disappointing! :(”

Helpful Report

Thank you Carole for your feedback. We're sorry to hear you are unhappy with your recent order. I can see we have been in correspondence in regards to your order. If you do ever find in the future that your purchase is unsuitable, we do offer the 14-day returns service. If you require any further assistance, please do contact us. SW Team

“I love this company,I've tried several other places but this is the only one I ever use now,brilliant choices and very competitive prices,so much to choose from,always kept informed of delivery and expected date of arrival,usually come early, lovely packaging and a sweet treat❤❤ if I could give 10stars I would ❤❤”

Helpful Report

Thank you Julie for your brill review, we really do appreciate it. We are so delighted to hear you have been enjoying your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best to you, SW Team

“Prompt and accommodating service.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it :) All the best to you, SW Team

“I'm so glad I found simply wigs.i put with my long thin hair for years.i started wearing simply wigs hair enhancers first, then I eventually started wearing simply wigs.The compliments I get makes me feel wonderful and full of confidence especially since I lost 2 stone.i never leave the house without wearing an enhancer or a beautiful natural looking wig.beautiful hair makes you feel wonderful.”

Simply Wigs 5 star review on 3rd January 2025

Helpful Report

Thank you Heather for your fab review, and for sharing your purchase with us. You look fabulous as always! We're so happy to hear you have been enjoying your Simply Wigs experience :) We do look forward to hearing from you again soon, SW Team x

“Simply wigs are an excellent service. They helped me with an order for my sister and she loves the wig so much I don't think she takes it off!”

Helpful Report

Thank you for your lovely words, we really do appreciate it. We're so happy to hear you have enjoyed your Simply Wigs experience, and your sister is over the moon with her purchase! All the best to you, SW Team

“Good quality wigs & friendly and helpful service.”

Helpful Report

Thank you for your fab review, we really do appreciate it! We're so happy to hear you have enjoyed your Simply Wigs experience. All the best, SW Team

“My husband was as pleased as I was with the topper that I bought from SW so much so he has just bought me a spare!!!!!”

Helpful Report

Thank you Eunice for your fab review! We are so delighted to hear you are happy with your purchase, and you have managed to get a second! All the best to you, SW Team

“Such helpful people, with lots of advice to help you to make the right choice Prompt deliveries and useful tips on how to take care of your new hair”

Helpful Report

Thank you Denise for your fab review, we really do appreciate it. It's lovely to hear you have found all information to be suitable for what you needed! All the best, SW Team

“Wig arrived, but sadly the colour was not what was expected and overall length was shorter than expected. SW returns policy is simply second to none. Your customer service is brilliant and nothing seems too much. I will re purchase with the style and colour I'm used to.”

Helpful Report

Thank you Barbara for your brill review, we really do appreciate it. The team are always going above and beyond for their customers' needs, so we will be sure to pass on your kind comments. All the best, SW Team

“I had to return one of the wigs I purchased as colour did not suit me. Customer service and returned process was excellent.”

Helpful Report

Thank you Helen for your excellent review, it is very much appreciated. The team are always happy to help, so it's lovely to hear you had enjoyed your experience with us. All the best, SW Team

“Lovely piece, easy to wear.”

Helpful Report

Thank you Chetna for your fab review. It's lovely to know you are happy with your purchase! Love, SW Team

“I am very happy with my new wig. It was not very expensive. It looks very natural and it's so comfortable. The service was prompt. I sent the photo wearing it and was given 15% discount for another purchase. 😊”

Helpful Report

Thank you Bozena for your wonderful words, we really do appreciate it! It's lovely to know you are happy with your purchase, and received a discount code in return for your lovely image! We do hope to hear from you again soon, SW Team x

“I bought a George for a client, and styled it into the desired style, it is a very good quality unit, and lightweight enough to cut and style, Simply wigs are not my usual supplier, but I was very pleased with the service and quality, Mark, - coulthard wigs Durham”

Helpful Report

Thank you Mark for your kind words, we really do appreciate it. We're so delighted to hear you found the George to be suitable for your clients' needs! All the best to you, SW Team

“Excellent product and excellent service Recommend this company”

Helpful Report

Thank you for your excellent review, and for recommending us - we really do appreciate it. All the best, SW Team

“Perfect every time, easy order, kept informed and quick delivery of another Lovely wig .”

Simply Wigs 5 star review on 1st January 2025

Helpful Report

Thank you Linda for your fab review, and for sharing your purchase with us. You look fabulous! All the best to you, SW Team

“The wig was beautifully presented and packaged with care. The wig was gorgeous and excellent quality, sadly it was too big for mum but Simply Wigs were supportive and helpful and we were able to return the wig and receive a full refund with no fuss. Excellent customer service and an excellent company.”

Helpful Report

Thank you Doris for your excellent review, we really do appreciate it! We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best to you, SW Team

“SW have the best website and the staff are always helpful and friendly. The only downside for me is I have to place an order on the phone as I'm not good with technology and therefore have to pay the VAT and then claim it back.”

Helpful Report

Thank you for your brill review, we really do appreciate it. It's lovely to hear you have been enjoying your Simply Wigs experience! If you do require any assistance in placing an order online, we are more than happy to talk you through :) All the best, SW Team

“Wigs lovely, price great. Delivery slow.”

Helpful Report

Thank you for your feedback! We're delighted to hear you are happy with your purchase! If you do have any queries over the shipping time in the future, please do contact us on 01484 844557. SW Team

“I have used Simply wigs many times now, I love how much choice they have and how helpful they are should you need any advice on any products. Whenever Ive had a query they have always responded to my emails so quickly. My orders always arrive so carefully and beautifully packaged, I'm always kept up to date beforehand with my order, which is good, because I have used another company in the past (purely because what I wanted wasn't stocked by simply wigs) and let's say the whole experience was just disappointing, I constantly had to chase my order, no communication whatsoever. Thankyou Simply Wigs.”

Helpful Report

Thank you for taking the time to leave your review, it is very much appreciated. We do completely understand how difficult it can be ordering online, so we are so happy to hear you had enjoyed your experience with us. We do hope to be hearing from you again soon, SW Team x

Simply Wigs is rated 4.8 based on 14,749 reviews