Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,372 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,372 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply Wigs has quite simply changed my life. The delivery is prompt and the wig is beautifully packaged which actually makes a big difference, as after all, certainly to me, it is more than just a wig, it is a life changing product. To be able to try a wig on at home is a huge plus. On a couple of occasions I have had to return a wig which has been unsuitable. The returns process is easy and refunds prompt. My recent purchase is the best ever, I LOVE it! Simply Wigs also supply a huge array of headwear which I have a lot of too, especially for wearing in the rain and wind. They also stock products that will enhance the longevity of your wig and help with styling it. If you are eligible like me for VAT exemption, this is available too. I cannot speak highly enough of this company and the service they provide.”

Helpful Report

Thank you Elaine for taking the time to leave your review. We're so delighted to hear you have enjoyed your Simply Wigs experience, as the team are always going above and beyond for their customers' needs. We do love to have a range of headwear to choose from, so please keep an eye on the website for the Autumn/Winter collection! Hope to speak with you again soon, SW Team

“Simply Wigs are simply the best. Efficient and friendly communications at all times. Great products. Returns process is super easy - and the fact that you can return a wig is invaluable! How can you possibly know if a style/colour will suit until you try it on? Other wig suppliers should take note. All in all my go too for wigs and related accessories. 👌”

Helpful Report

Thank you Elaine for your lovely review. We're so delighted to hear you have enjoyed your Simply Wigs experience, as the team are always happy to assist. :) Hope to speak with you again soon, SW Team

“Excellent customer service and tracking. Quick delivery”

Helpful Report

Thank you Jane for your excellent review. We're delighted to hear you received your order in good time! All the best, SW Team

“Always good service on my 5th hair topper as hair has receded more. I am using the Ultra hold minis double sided tape which is really good.”

Helpful Report

Thank you for your fab review! It's lovely to know you are happy with your experience with us :) All the best, SW Team

“I was very pleased with the quality of the wig and it was as described. It arrived within a few days which was a positive. I love the style and would not hesitate to buy another in the very near future as I am very confident with their products and service.”

Helpful Report

Thank you Yvonne for your fab review, we really do appreciate it. We're so delighted to hear you're happy with your order, and you received the delivery so quickly! We do look forward to hearing from you again, SW Team x

“Really pleased with my hair piece looks great”

Helpful Report

Thank you for your fab review! It's wonderful to know you are happy with your purchase! All the best, SW Team x

“Always a great service.The choccy is always a great incentive.I have just been buying spray and shampoo.I will have to consider a wig sometime.”

Helpful Report

Thank you Valerie for your fab review! It's wonderful to hear you have enjoyed your experience with us so far. If you require any assistance in purchasing a wig, we are always here to help. :) All the best, SW Team

“Gorgeous wig, looks so real and is so comfy to wear.”

Helpful Report

Thank you Emma for your brill review! It's lovely to know you are happy with your recent purchase. :) Love, SW Team

“Beautiful stunning wig im so pleased with it very natural looking thank you simply wigs I will definitely be purchasing again first class service”

Helpful Report

Thank you Vera for your kind comments. We're so happy to hear you have enjoyed your Simply Wigs experience. :) We do look forward to hearing from you again. SW Team x

“This is my second wig Fromm you And I am absolutely delighted with both.”

Helpful Report

Thank you for your lovely review! It's wonderful to know you are happy with your purchases. :) All the best, SW Team

“I have recently received my Ocean mono part wig by Ellen Wille, this is a second purchase of this wig as I have found the density of the fibres in this wig to be very flattering and natural. I also purchased 2 Luna V Turbans which I mainly use at night which again are very flattering. The service from Simply Wigs was excellent at every stage from order to delivery. THANK YOU ALL.”

Helpful Report

Thank you Patricia for your fab review, we really do appreciate it. We are so delighted to hear you have loved your recent purchases, as they do sound to be perfect for you! If you require any assistance in the future, you know where we are. SW Team x

“Purchasing from Simply Wigs was a delight from start to finish. For a start, I inquired about my purchase on the telephone, and it was so nice to be able to do so, I spoke to a very nice young lady who was extremely helpful, such a difference from talking to a robot, I do hope you never change that policy. My purchase on this occasion was quite a small one, two Polystyrene heads, but that didn’t seem to matter should l require any other product, Simply Wigs will be my first choice. The order arrived very quickly and we’ll packaged Thank you for a great service, I have already recommended your company to friends.”

Helpful Report

Thank you Margaret for taking the time to write your review, we really do appreciate it. I can see you spoke to lovely Laura when you placed your order, so we will be sure to pass on your kind comments. :) Thank you also for recommending us, it really does mean the world! We do hope to be speaking with you again soon, SW Team x

“Simply Wigs First class. Super efficient, helpful, caring and the best person to person customer service around”

Helpful Report

Thank you Pearl for your lovely words. The team are dedicated to providing a personal experience at Simply Wigs, so we will be sure to pass on your comments. All the best to you, SW Team

“I have purchased a few wigs from this company. Their advice and support is second to none. They go the extra mile to help you with any enquiry. The service is excellent and you are kept informed at every step. Highly recommend!”

Helpful Report

Thank you for your excellent review, and for recommending us, we really do appreciate it. The Customer Service team are always going above and beyond, so we will be sure to pass on your kind comments. Hope you enjoy the rest of your day, SW Team

“The natural hair eyebrows are fantastic! For someone who doesn’t have any hairs in that area at all, they’ve been a game changer. They look super natural and are easy to apply. I’ve just ordered my 2nd pair, to try a slightly lighter colour tone and can’t wait to see how these new ones fit.”

Helpful Report

Thank you Anda for your kind review. The eyebrows really are amazing, and look so realistic! Please do let us know how you get on with the second pair :) Love, SW Team

“Wig was not right for me … Helpful team put it right- new style arrives soon”

Helpful Report

Thank you Jayne for your fab review. The team are always happy to help out their customers, so please do let us know how you get on with your new style! All the best, SW Team

“Brilliant company excellent products delivery and returns fast and easy carry on the good work”

Helpful Report

Thank you Rita for your brilliant review! It's so lovely to know you have enjoyed your Simply Wigs experience. Love, SW Team x

“Always receive helpful advice from customer service. Loads of interesting information on their site. Speedy and safe delivery.”

Helpful Report

Thank you Evelyn for your brill review. The team are always happy to help out their customers, so we will be sure to pass on your kind comments. All the best, SW Team

“I had a wonderful consultation with an extremely helpful member of staff who helped me to chose a wonderful wig which I absolutely love.”

Helpful Report

Thank you Sylvia for your fab review, we really do appreciate it! We're so delighted to hear you have enjoyed your experience, and love your new look. All the best, SW Team

“Very beautiful but I feel the YouTube reviews make it seem like it has less density than it actually does. A little too much hair for me. I can’t return her because I don’t live in the UK.”

Helpful Report

Thank you Dana for your feedback. We're sorry to hear you have found your order to be unsuitable. If you do require any assistance in choosing an alternative, please do contact us! All the best, SW Team

Simply Wigs is rated 4.8 based on 14,372 reviews