Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,361 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,361 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

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“I regularly buy from Simply Wigs, excellent service, excellent company 🌟”

Helpful Report

Thank you for your excellent review and custom, we really do appreciate it. We're so delighted to hear you have enjoyed your experience with us. All the best, SW Team

“Simply wigs are 'simply the best'! I've been purchasing wigs from them for five years now and I have always been very, satisfied and pleased, to the point where I get excited when I choose one and then again when the postman delivers my parcel!!!!! I sent one back once as I'd chosen the wrong colour - the company were so helpful. I feel secure with Simply Wigs. I can't recommend them enough . . . . . I can't do without them!”

Helpful Report

Thank you Hannah for your kind review, and for recommending us, we really do appreciate it. We're so delighted to hear you have been enjoying your Simply Wigs experience, as the team do go above and beyond for their customers' needs. We do hope to hear from you again soon, SW Team

“Good quality and service.”

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Thank you Stephen for your brill review, we really do appreciate it! All the best, SW Team

“As always, you're welcoming and very reassuring. Just what I need!”

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Thank you for your wonderful review, we really do appreciate it. We are so delighted to hear you have enjoyed your experience with us. All the best, SW Team

“I would like to but haven’t received my order yet!”

Helpful Report

Thank you Gail for your review. We're sorry to hear there was a delay in the order getting to you. After looking through your order notes, I can see that we had raised a tracking query with our postal service, as the order was unfortunately delayed in customs. However I can see that your order was delivered to you safely. If you have any queries in the future, please do contact us. SW Team

“Excellent service. Excellent product”

Helpful Report

Thank you Kim for your excellent review! We're delighted to hear you are happy with your purchase. All the best, SW Team

“Love my new wig it looks and feels so natural 😍”

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Thank you Sharon for your review! It's lovely to know you are happy with your recent purchase. All the best, SW Team

“Brilliant service very quick dispatch of goods.”

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Thank you for your brill review, we really do appreciate it! All the best, SW Team

“A beautiful wig so happy with it the service is just wonderful and very prompt in answering any questions thank you so much 😊 have use simply wigs for years as lost all my hair ten years ago and have always very very happy thank you 😊”

Helpful Report

Thank you Adele for your kind review, we really do appreciate it! We're so happy to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. All the best, SW Team :)

“Waited 2 weeks before I chased the order to find it was out of stock This wig was nowhere near as realistic as my last but needed it quickly so had to make do”

Helpful Report

Thank you for your feedback. We are sorry to hear that your experience with us was not as fabulous as we expect. After looking through your notes, I can see we had contacted you the day after you had placed the order, to sadly advise of the 2 week delay. I do however appreciate on this occasion, there was a further delay with manufacturing. If you have any queries on the availability in future, please do contact us prior to placing your order. All the best, SW Team

“Things are very good. Thank you for very proffesional work and delivery.”

Helpful Report

Thank you Aleksander for your lovely review! We're so happy to hear you had enjoyed your experience with us. All the best, SW Team

“I was very pleased with the service I have received when buying my new wig and the delivery was very quick. My new wig is really good just like the photo it is my first one taking abit of time getting use to it Thank you Simply Wigs for a great service.”

Helpful Report

Thank you Jenny for your fab review, we really do appreciate it. It's wonderful to know you are happy with your recent purchase! We do hope to be hearing from you again soon, SW Team

“Gorgeous wigs amazing helpful knowledgeable staff and easy returns and exchanges”

Helpful Report

Thank you Lynndy for your kind review. We're delighted to hear you are happy with your experience with us. All the best, SW Team

“Can't thank Simply wigs enough. My hair is now so thin l was going to cancel a week in Cornwall. After a visit to simply wigs, l purchased 2. One blondish and one a bit darker. The best decision lve ever made The transformation has been incredible . No messing about with my hair. Popped on one of my beautiful hair pieces and ready to go! My husband said l look 30 years younger!!and l feel it...Thanks so much to the lovely lady who took care and advised me. I will be back. K Addy.”

Helpful Report

Thank you Kathleen for taking the time to leave your review, we really do appreciate it. We are so delighted to hear that we were able to be of assistance, and you had enjoyed your shop experience! We know how difficult it can be choosing styles, so we are over the moon to hear you loved two. We do look forward to hearing from you again, SW Team x

“As always, order dealt with efficiently & everything prefect.”

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Thank you Nuala for your kind review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

“Needed tape urgently. It was delivered promptly and with a chocolate (mmm!!) Excellent 👍 will use a gain”

Helpful Report

Thank you Bernard for your excellent review! We're so delighted to hear you had enjoyed your experience with us, and the chocolate treat :) All the best, SW Team

“The web site is easy to use, and the Staff are more than helpful Sheila Wragg”

Helpful Report

Thank you Sheila for your brill review, we really do appreciate it. We do hope to speak with you again soon, SW Team

“This is my 3rd wig from Simply Wugs. Cannot fault there customer service and delivery. Thank you.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience. :) All the best, SW Team

“Fourth time using Simply Wigs. fantastic company, very customer friendly, fast and efficient, I would highly recommend them.”

Helpful Report

Thank you for your brill review, and for recommending us - we really do appreciate it. We're delighted to hear you have enjoyed your experience with us. All the best, SW Team

“Happy with the wig when it eventually arrived. 5 weeks later. I had to chase my order twice. I think if you are aware of a problem with delivery perhaps to let the customer know as I was on the verge of cancelling.”

Helpful Report

Thank you Maria for your review. We're delighted to hear you are happy with your recent purchase! After looking through your notes, I can see we had originally notified you of a slight delay on your order. However I do apologise this was the case. If you require any assistance in the future, please do not hesitate to contact us. SW Team

Simply Wigs is rated 4.8 based on 14,361 reviews