Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,311 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 11th January 2026

631

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wish I had discovered Simply Wigs before the many disasters I’ve gone through! Apart from the staff being absolutely brilliant in listening helping advising and receiving returns and refunding promptly they allow you to keep buying and returning until you get it right!!! Such a relief And their hair products are really good! Only reason I’ve returned is if I’ve ordered wrong sizing otherwise amazing! Thank you so much all of you at Simply Wigs! 🙏💞”

Helpful Report

“Natural Image Instinct G20+ Lovely wig for petite people. My husband loves it!”

Helpful Report

“Good website, nice staff, fast service and good range. Very happy thanks”

Helpful Report

What fabulous feedback! We’re so pleased you had a great experience with our website, staff, service and range. Thank you for sharing. The SW Team x

“Absolutely beautiful wigs with excellent prices.Contacted customer services for some help and they could not have done more to assist me...x”

Helpful Report

What fabulous feedback! We’re delighted you’re happy with the wigs and that our customer service could help. Thank you for sharing your experience. The SW Team x

“Just received my first Simply Wig. I ordered Bailey from the Rene of Paris collection in Creamy Toffee R. Love it. Delivery service fantastic. Would highly recommend.”

Simply Wigs 5 star review on 18th July 2025

Helpful Report

What fabulous feedback! We’re so pleased you love Bailey from Rene of Paris in Creamy Toffee R and that the delivery service was fantastic. Enjoy your new look—a great choice! The SW Team x

“I have been a customer for 12 years and have always had good service. Even when it is delayed stock, I am always kept updated. Would highly recommend.”

Helpful Report

What fabulous feedback! We’re so pleased you’ve had such a long, positive experience with us and that our updates on stock delays keep you informed. Thank you for recommending Simply Wigs. The SW Team x

“Nice and easy website to use. I was kept informed of every step of the order. The eig itself is fantastic and looks and feels so natural. I would recommend to use Simply Wigs.”

Helpful Report

What fabulous feedback! We’re so glad you found the website easy to use and that your wig looks natural. Thanks for recommending Simply Wigs — we really appreciate it. The SW Team x

“Beautiful wig looks so natural, after returning my first purchase as I thought it was a little too light for me i changed for a slightly darker shade which was perfect. Lovely colour and style. I had a great experience purchasing from simply wigs 5*”

Helpful Report

Thank you, Julie. We are over the moon that an alternative colour option works great for you! The SW Team x

“By far the best and most helpful wig supplies I have used.”

Helpful Report

Thank you for your lovely review, Catherine! :) The SW Team x

“Always friendly and very helpful.”

Helpful Report

What wonderful feedback, Elaine! We’re thrilled you found our team friendly and very helpful. The SW Team x

“My first wig ever! The staff in the shop were so helpful and allowed me to try on multiple wigs till I found the perfect style and colour. Brilliant!”

Helpful Report

Thank you for your lovely comments, we are thrilled that you found your perfect style and colour in our shop. The SW Team x

“I love you wigs but I haven’t worn them yet because I I have been in hospital almost since they arrived. I am now being discharged to end of life care and will not need them. So is it OK if I return them?”

Helpful Report

“Saw this wig on TikTok (USA) and thought I'd give it a try as it was promoted as a great summer wig - where else to go than SW for my purchases too. When you get a wig, you just know the ones you will keep don't you? It was great from the get go. Ripped the tags off because I knew it was a keeper. Not too shiny (I am usually a human hair wig girl). I sorted out the parting and popped it straight on. It's just a fab wig for the price.”

Simply Wigs 5 star review on 17th July 2025

Helpful Report

What fabulous feedback! We’re so glad you love the wig and that it works perfectly for summer. Thanks for sharing your experience and for choosing Simply Wigs. The SW Team x

“This is a super shop to deal with, prompt delivery, always beautifully packaged”

Helpful Report

What a lovely review, Kathleen! We’re thrilled you’re happy with the prompt delivery and beautifully packaged order. Thanks for choosing Simply Wigs — we look forward to helping again in the future. The SW Team x

“Second hairpiece from Simply Wigs. Both are beautiful”

Helpful Report

Thank you for your return custom. The SW Team x

“I am in the process of growing my colour out. I bought the angel white scrunching to conceal the yellow blonde on the bottom part of my hair. Now wearing my hair up my whole head is the same colour. The texture of the hair is excellent. Arrived quickly and well packaged. Good hair piece to purchase.”

Helpful Report

We are thrilled that you love your hair piece, The SW Team x

“Great service Lovely hair wigs and great quality Thank you very much”

Helpful Report

Thank you for your lovely comments. The SW Team x

“Good service the wig i ordered for my daughter was out of stock, i was contacted to let me know. but it arrived well before the estimated time. She was very pleased Thank you everyone The wig i ordered for my daughter was out of stock, this is the only one she will wear for work. I was contacted to let me know. It arrived well before the estimated date so thank you everyone for the good service. Many thanks E White.”

Helpful Report

What fabulous feedback! We’re so pleased the wig arrived before the estimated date and that your daughter is happy with it. Thank you for letting us know. The SW Team x

“I have been a very satisfied customer for many years. The range of petite wigs is good. Service is consistently excellent.”

Helpful Report

Thank you for your repeat custom. We are over the moon that you are happy with the service that we provide to you. The SW Team x

“Helpful advice and always very good customer service.”

Helpful Report

We are pleased that we were able to assist you. The SW Team x

Simply Wigs is rated 4.8 based on 14,311 reviews