Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,311 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 11th January 2026

631

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the best time in the store with Sue, who was so lovely and helpful. I tried all the wigs I'd ordered, and with Sues help and knowledge, I chose one and felt a million dollars. It looked that good I wore it straight away. Fabulous experience and worth the 1hr 40mins trip. I've also ordered online, I kept some, sent some back, and all went perfectly smooth. Their website is so easy to use and very informative. I don't order form other websites as they're not as descriptive as Simply Wigs. 10/10 from me x”

Helpful Report

What fabulous feedback! We’re so pleased Sue could help and that you felt a million dollars in your new wig. It’s wonderful to hear the online order process was smooth for you, too! Thank you for choosing Simply Wigs and for sharing your experience. The SW Team x

“Very prompt online service. It’s so hard to pick a colour but simply wigs give a really good description and photos. Will definitely order again.”

Helpful Report

Thank you for taking the time to leave your review. We are so pleased that you were happy with the quick service and that our detailed descriptions/photos helped you choose with confidence. We look forward to helping you again with your next wig selection. The SW Team x

“This was a very pleasant customer experience. I liked the attention to detail with packaging as well as the little chocolate 'thank you' nicely presented. The product I ordered is very good quality and at a more competitive price than other similar online companies, as well as reasonable postage costs. I would order from Simply Wigs again.”

Helpful Report

What a delight to hear! We’re so glad you loved the packaging, the little chocolate touch, and that you’re happy with the product quality and value. Thank you for your kind words and for choosing Simply Wigs. The SW Team x

“If you have having difficulty selectiing the right wig for you, the consultant at the end of the phone will help you. The website has meny ways of viewing, and informing you in order that youmake the rigjht selection.”

Helpful Report

Thank you for your great feedback, Mary! We are really pleased that our customer service team and website helped you make the right wig choice. If you need any more guidance, we are always here to help. The SW Team x

“I always buy this wig, it suits me perfectly and had become my staple and would not change it for anything. Simply wig is amazing, I was always well informed and the delivery is on time. Will keep ordering from Simply wig”

Helpful Report

What fabulous feedback, Irma! We’re delighted Simply Wigs is your go-to supplier and that you’re happy with the prompt delivery turnaround on your orders placed with us. Thank you, The SW Team x

“Friendly team providing great customer service. Slight dela for part of order, due to stock levels, but kept fully updated throughout. Highly recommended.”

Helpful Report

What fabulous feedback, Ellie! We’re really glad you’re happy with the service and that the updates kept you in the loop during the stock delay. If you need anything else, we’re here to help. The SW Team x

“I could not be more satisfied with the service I receive from you. Nothing is too much trouble. From advice to returns. It's a really smooth operation. Well done you.”

Helpful Report

What fabulous feedback, thank you Gillian! We are so pleased you’re happy with our service from start to finish. If you ever need anything else, we’re here to help. The SW Team X

“Looks good but no instructions were included.”

Helpful Report

Thanks so much for your review! If you do ever need any further assistance, please do contact our helpful Customer Services team. :) SW Team

“Only accessories this time, but as always quick and efficient delivery. Plus the little chocolate always a little treat☺️”

Helpful Report

Thank you for your lovely feedback! The SW Team x

“I have used simply wigs for many years now as I have universal alopecia, I have always been very happy with them. I am still waiting for my last purchase tho .”

Simply Wigs 5 star review on 29th July 2025

Helpful Report

What wonderful to hear you’ve trusted us for so many years, and we’re glad you’ve been happy with your wigs. The SW Team x

“I had a great experience shopping at Simply Wig! The quality of the wigs is excellent, and the website is easy to navigate. A special thank you to Emmajay, who made the whole process smooth and stress-free. She was incredibly helpful, answered all my questions, and guided me with patience and care. Her support made all the difference. Highly recommend both the shop and Emmajay’s amazing service. Hanan”

Helpful Report

What fabulous feedback! We’re thrilled that Emmajay provided you with a smooth and stress-free experience, and that you also enjoyed your experience with us at Simply Wig. Thank you for choosing us, The SW Team x

“Great products and customer service”

Helpful Report

We’re so pleased you had a great experience with our products and customer service. Thank You! The SW Team x

“Great wigs and great service”

Helpful Report

Thank you for your 5 star review! We really do appreciate it. SW Team

“This is brilliant wig, very good fit and it’s versatility to style in various ways is a massive positive. The only draw back is the colour of the lace. I wish there was a provision to choose a colour, as this is more suited for lighter tones. Great value for money”

Helpful Report

We are so pleased to hear you love your new style. We will take on board what you have said. Any questions do feel free to contact us! SW Team x

“User friendly website, very helpful staff, competitive prices and overall a friendly and great service. Thank you.”

Helpful Report

Lovely to hear you have had a pleasant experience all round! What a great review, thank you! SW Team x

“Always a great service and i love the wigs I have ordered. Keep up the great work.”

Helpful Report

What a lovely review Christine! Thank you for your kind words! We will keep up the hard work! SW Team x

“Great service lovely product”

Helpful Report

Thanks for the 5 Stars! Very much appreciated! SW Team x

“Excellent service from Simply wigs and I am delighted with my purchase”

Helpful Report

So happy to hear you have had a pleasant experience with us! SW Team x

“Only company I use and trust. Very helpful with new styles.”

Helpful Report

We are so pleased to hear that we are trusted! What a lovely review! SW Team x

“Great product range, prompt delivery”

Helpful Report

Lovely Review! Thank you for the 5 Stars! SW Team x

Simply Wigs is rated 4.8 based on 14,311 reviews