Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,096 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 7th September 2026

639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love this wig, actually it's the 3rd one of this kind I've purchased from you, I need to have them in my collection I love it that much. I've had loads of compliments from people, which makes me feel better about myself Thank you for the excellent service too Kind regards Michelle”

Helpful Report

We’re thrilled to hear how much you love your wig - three of the same style says it all! It’s wonderful to know you’re receiving so many compliments and that it makes you feel great. Thank you for your lovely feedback, Michelle! The SW Team X

“Fantastic response. Sadly the wig was too small for me.”

Helpful Report

We’re glad you were happy with our service, although we’re sorry the wig wasn’t the right fit for you. Thank you for your kind feedback, and we hope we can help you find the perfect fit next time! The SW Team X

“Very pleasant and helpul chat with Amy about my order. Thank you.”

Helpful Report

We’re so pleased Amy was able to help and make your experience a pleasant one. Thank you for taking the time to leave such lovely feedback! The SW Team X

“Generally great service but there's always room for improvement so I never give a perfect score.”

Helpful Report

Thank you for your honest feedback! We’re pleased you’ve had a great experience with us, and we always appreciate feedback that helps us improve. The SW Team X

“I love shopping at Simply Wigs they always have my favourite wig and delivery is excellent.”

Simply Wigs 5 star review on 28th March 2026

Helpful Report

We’re so happy to hear you found your favourite wig with us! Thank you for sharing your lovely photo and for your kind words about our delivery service. The SW Team X

“Easy to navigate website True updates regarding delivery A little pricey but well worth it as the quality and longevity are outstanding.”

Helpful Report

We’re so pleased you’re happy with the quality and longevity of your wig! Thank you for your kind feedback about our website and delivery updates - we really appreciate your support. The SW Team X

“its a excellent company with really good service and follow up with anything you purchase from them , and thier wigs are of the best quality”

Helpful Report

We’re delighted you’re so happy with the quality of our wigs and the service you receive. Thank you for your kind words and for choosing Simply Wigs! The SW Team X

“Fabulous choice of wigs, excellent customer service. Lovely atmosphere when you go for an appointment with the lovely Sue”

Helpful Report

It’s wonderful to hear you enjoyed your appointment with Sue! We’re so pleased you loved the choice of wigs and received excellent service. Thank you for your lovely feedback! The SW Team X

“Very good job”

Helpful Report

Thank you for your great 5 star review! The SW Team x

“I have bought 4 wigs from Simply Wigs and am very pleased with each one in terms of quality, fit, style and colour. I find the website very helpful - clear, consistent information and very easy to navigate. The customer service I've received on the 4 separate occasions has also been faultless - including delivery times and updates, as well as the parcel wrapping. I have recommended Simply Wigs to others with 100% confidence.”

Helpful Report

What a fantastic 5* review! We’re thrilled you’ve been so happy with all four of your wigs and with the service you’ve received. Thank you for recommending us with such confidence - it truly means a lot! The SW Team X

“Easy to view website, and practical help over the phone if you're stuck. Lots of choice, and accessories.”

Simply Wigs 5 star review on 27th March 2026

Helpful Report

Thank you for your lovely review and for sharing your photo! We’re so pleased you find our website easy to use and our team helpful when you need advice. The SW Team X

“This is one of the most amazing wigs that I have had. So many people comment on and strangers ask how I manage to get my hair look so full, and then being amazed when I tell them it’s a wig. Very natural looking .”

Helpful Report

We absolutely love hearing this! It’s fantastic that your wig looks so natural that people are amazed when they discover it’s a wig. Thank you for sharing your lovely feedback! The SW Team X

“Simply the best”

Helpful Report

Thank you for the lovely compliment! We’re so pleased to be Simply the best for you. The SW Team X

“Simply wigs is like a family. Amy is supportive knowledgeable, makes one feel relaxed and one is sure of a warm welcome. Cannot recommend them highly enough. One outstanding company.”

Helpful Report

It means so much to hear that you feel part of the Simply Wigs family! We’re delighted Amy made you feel so welcome and supported. Thank you for your wonderful recommendation! The SW Team X

“Fantastic customer service.”

Helpful Report

Thank you so much for your kind words! We’re delighted you were happy with our customer service. We really appreciate your support! The SW Team X

“Always good friendly service, nice to chat with the girls, and to get some advice! Margaret Cavanagh”

Helpful Report

It’s always a pleasure to help! We’re so glad you enjoy chatting with the team and getting advice. Thank you for your lovely review and continued support, Margaret! The SW Team X

“Ive been buying my wigs, wig caps and hair products for many years now from SW and have never had a problem either with ordering or returning . Customer service is second to none and choice of wigs is beyond expectation. SW is by far the most outstanding company to deal with and i strongly recommend as I have done very recently that this company can turn your wig wearing days into the joy you once remembered before you felt the need to wear a wig.”

Helpful Report

What a wonderful review — thank you for your continued support over the years! We’re so pleased you’ve always been happy with our service and selection. Your kind recommendation means the world to us. The SW Team X

“Surprised to speak to a friendly and knowledgeable English speaking lady who advised me on the best product that I wanted”

Helpful Report

Thank you for your lovely feedback! We’re so pleased our team member was able to offer friendly, knowledgeable advice and help you find the right product. The SW Team X

“I have been having to use wigs for awhile now and I find I can trust simply wigs so I shall keep using them plus excellent service”

Helpful Report

“SIMPLY WIGS...SIMPLY THE BEST”

Helpful Report

Simply Wigs is rated 4.8 based on 15,096 reviews