Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,096 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 7th September 2026

639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an appointment to try a hair topper. It was my first experience but Sue put me completely at ease. She gave good advice and put me under no pressure to purchase. In the end I decided it was not for me at this point in time but if ever I change my mind in the future I wouldn’t hesitate to go back. All staff were excellent both on the phone and face to face.”

Helpful Report

Thank you so much for your lovely review! We’re delighted Sue could put you at ease and that you felt comfortable and under no pressure during your appointment. We really appreciate your kind words about the whole team, and we’d be delighted to welcome you back whenever the time feels right! The SW Team X

“Beautiful wig. Very professional, kept me informed of my delivery date. Thank you.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you love your new wig and that you were kept informed throughout the delivery process. We really appreciate your kind words! The SW Team X

“I am very happy with my Noriko MilanTopper that I purchased from Simply Wigs. As always they were very helpful and their service was excellent. Thank you so much Simply wigs. Teresa Jones.”

Helpful Report

Thank you so much, Teresa, for your lovely review! We’re delighted you’re so happy with your Noriko Milan Topper and that you received our usual excellent service. We really appreciate your continued support! The SW Team X

“A really nice company to deal with. Always polite and informative if there is a problem. Wigs are beautifully wrapped and presented.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you’ve found our team polite and informative, and that you enjoy the care we put into packaging your wigs. We really appreciate your kind words! The SW Team X

“I found Simple Wigs extremely helpful when having to return a wig. The colour was wrong for me. The return service was efficient and my money was paid back quickly. I will use this company again.”

Helpful Report

Thank you so much for your lovely 5* review! We’re delighted you found our returns process so easy and efficient. We’re sorry the colour wasn’t quite right, but we’re thrilled to hear you’ll be choosing Simply Wigs again! The SW Team X

“Simply wigs are simply fabulous! I have had a number of wigs from them which always arrive quickly. They offer some brilliant discounts and are happy to exchange for you, if you need another colour. Looking forward to the opportunity for a visit irl, but their website details (what's inside, 360 degree view, customers in their wig, description of the colours) are the best.”

Helpful Report

Thank you so much for your fabulous review! We’re delighted you’ve been so pleased with your wigs, speedy delivery, discounts and easy exchanges. We’re especially glad you find our website details helpful when choosing your perfect style and colour. We’d love to welcome you for an IRL visit too! The SW Team X

“Excellent products and service, quick refunds should you need them. Highly recommend this company for all your wig needs”

Helpful Report

Thank you so much for your wonderful review! We’re delighted you’re happy with our products, service and quick refunds. Your kind recommendation means so much to us! The SW Team X

“All very good service”

Helpful Report

Thank you so much for your 5* review! The SW Team X

“Quick delivery. Package arrived looking lovely. Hair product has been great. Would buy again”

Helpful Report

Thank you so much for your lovely review! We’re delighted you were pleased with the speedy delivery, beautiful packaging and your hair product. We’d love to welcome you back again! The SW Team X

“Emma-jay and Amy at Simply Wigs couldn't be more helpful, I emailed photos of how my hair used to look and they helped with suggestions, I did send some back so decided to get an appointment at the shop, they ordered 4 wigs for me to try, no obligation to buy, I did buy one that was just perfect for me. Ordering 2 more that take a few weeks to com”

Helpful Report

Thank you so much for your wonderful review! We’re delighted Emma-Jay and Amy could help you find the perfect style, and that our shop appointment gave you the chance to try different options with no pressure. We’re thrilled you found one that was just right for you and look forward to helping with your next two! The SW Team X

“Always an excellent product and great customer care. I have been buying hairpieces from simply wigs for 10 years plus. Nowhere better.”

Helpful Report

Thank you so much for your wonderful review! We’re incredibly grateful for your loyalty over 10+ years. It’s fantastic to hear you’re always happy with our products and customer care - your kind words mean so much to us! The SW Team X

“OK thanks 👍 😊”

Helpful Report

Thank you for the 5* review! The SW Team X

“They are an extremely good company to order from and everything is as I expected, good quality, fast delivery and price compatable.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you’re happy with the quality, speedy delivery and competitive prices. We really appreciate your kind words and support! The SW Team X

“Ordered from here for my very fussy nana, unfortunately (expectedly) was not right for her. The wig was lovely just as pictured and customer service was absolutely lovely, very easy refund too, she is still looking on the website for one so I’m sure will re order (send it back) soon 🤣 thanks again”

Helpful Report

Thank you so much for your lovely review! We’re delighted your nana liked the wig, even if it wasn’t quite the right one for her. We’re pleased you found our customer service and returns process easy, and we hope you find the perfect wig for her soon! The SW Team X

“Absolutely love my new purchase, quick delivery everything went smoothly. Would recommend.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you absolutely love your new purchase and that everything went smoothly. Thank you for recommending us! The SW Team X

“Thank you for being kind and helpful and listening to me what a nice team you have l am looking forward to my head covering coming”

Helpful Report

Thank you so much for your lovely review! We’re delighted our team could be kind, helpful and take the time to listen. We hope you love your new head covering when it arrives! The SW Team X

“Everything so very easy. Ordering and delivery was quick. Unfortunately the wig really didn't suit me, but returning it was easy, and I was refunded promptly. Couldn't fault the whole transaction.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you found the whole process so easy, from ordering and delivery to returning and receiving your refund. We really appreciate your kind words! The SW Team X

“Very good selection of wigs on offer. Prompt dispatch and delivery.”

Helpful Report

Thank you so much for your fab review! It’s wonderful to hear you’re so happy with delivery and dispatch. The SW Team X

“Excellent customer service”

Helpful Report

Thank you so much for your 5* review! The SW Team X

“After trying several wigs and 3 appointments I found the best wig for me , thanks to the helpful and patient team. Swift delivery and careful packaging . Very happy with the service I received. Thankyou.”

Helpful Report

Thank you so much for your lovely review! We’re delighted our patient and helpful team could help you find the perfect wig. It’s wonderful to hear you’re so happy with the service, delivery and packaging. Enjoy your new wig! The SW Team X

Simply Wigs is rated 4.8 based on 15,096 reviews