Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,093 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 7th September 2026

639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shampoo I brought for my synthetic wig is brilliant even the one which was dry on the ends was brought back to its original condition.”

Helpful Report

“When the wig arrived it was in very poor state. Instead of a cut it looked like it had been hacked at. It did not fall into place parts of the wig would not just settle into place. Very very poor quality.”

Helpful Report

Hello Mary, thank you for your feedback. We're so sorry to hear you're unhappy with your recent order. Please do get in touch with our Customer Service team on 01484 844557, if you wish to discuss alternatives. All the best, SW Team

“I’ve just received my Gia wig by Rene of Paris and I love it. I’ve cut a fringe in to make it more “me” but I’m thrilled with it. Also fantastic customer service, so I will be buying from Simply Wigs again.”

Simply Wigs 5 star review on 21st March 2026

Helpful Report

We’re delighted to hear you love your Gia wig and made it your own with a fringe! Thank you for sharing your photo and lovely feedback. We look forward to welcoming you back! The SW Team X

“Excellent product, Excellent service. Friendly, helpful staff. 5*****”

Helpful Report

Thank you for the fantastic 5-star review! We’re so pleased you’re happy with both your purchase and our team. Your kind words are truly appreciated! The SW Team X

“Great experience with Simply Wigs! My Ellen Wille wig arrived quickly, exactly as described, and feels natural and comfortable. Very happy with the service and product!”

Helpful Report

So pleased to hear you’re loving your new wig and that it’s comfortable and natural! Thank you for your lovely feedback and for choosing Simply Wigs. The SW Team X

“Great product. Amazing colour. Matches my hair perfectly. Thank you”

Helpful Report

We’re thrilled to hear you love your wig and that the colour is such a perfect match! Thank you for your lovely feedback. The SW Team X

“Laura from your company was really helpful..thank youv”

Helpful Report

We’re so pleased Laura was able to help you! We’ll be sure to pass your lovely feedback on to her. Thank you for taking the time to leave a review! The SW Team X

“Such an amazing company, they have bent over backwards to make sure that I’m happy with everything. Would certainly recommend.”

Helpful Report

It’s lovely to hear how happy you’ve been with our service! We’re always happy to go the extra mile for our customers. Thank you so much for recommending us! The SW Team X

“First time for me with wigs. I have had a very good experience when shopping with this company. The web site is absolutely amazing with the amount of variety and offers to choose from. Great company.”

Helpful Report

We’re delighted to hear you had such a positive experience for your first wig purchase! It’s wonderful to know you enjoyed exploring our website and the variety we have to offer. Thank you for choosing Simply Wigs! The SW Team X

“Great product,excellent service,just bit dissapointed that the hair seems to fall out rather alot for the money.”

Helpful Report

Hi Mandy, thank you for your review! We're sorry to hear your disappointment. If you do have any concerns over your purchase, please do get in touch with our Customer Service Team on 01484 844557. SW Team

“Such a huge range of wigs and accessories available including shampoos, conditioners and combs etc. Their customer photos are really helpful to see the products in real life. The 360° view shows it out of the box. Descriptions are spot on. Prices are always good, often with deals and discounts available. Postage prices are good and they send despatch updates. Comms are excellent. Phone advice is available which I've used this for colour comparisons and sizes of different makes. I would recommend Simply Wigs as my No 1 go to website.”

Helpful Report

What a fantastic 5* review - thank you so much! We’re thrilled to hear how helpful you find our website, photos, descriptions and team. Your recommendation as your No. 1 go-to means so much to us! The SW Team X

“A lovely wig, at a great price. I like the website in particular. Great staff, if you to speak to anybody.”

Helpful Report

We’re so pleased you love your wig and enjoyed using our website! It’s also lovely to hear our team were there to help when needed. Thank you for your support! The SW Team X

“I am delighted with the wig I bought from you.I was new to wearing a wig and went to a shop to choose one. I received very little help and ended up with one which was not very nice.What a delight to wear the one I ordered from you! It us lovely.”

Helpful Report

“Excellent service arrived quickly and couldn't fault them wouldn't hesitate to buy from them again”

Helpful Report

It’s wonderful to hear you were so pleased with your experience! Thank you for your kind words and for choosing us. We’ll be delighted to welcome you back whenever you need us. The SW Team X

“Happy with the service. I was kept up-to-date with the delivery. The wig arrived well boxed and in good order. Happy to deal with this Company when I next need a wig.”

Helpful Report

Thank you so much for your lovely 5* review! We’re delighted you were happy with our service and that your wig arrived safely. We look forward to helping you again in the future! The SW Team X

“A professional, discreet company who are always more than willing to help and keep you up to date with your order. Never had bad service from them. Thank you for all that you continue to do for our hair community!”

Helpful Report

Thank you so much for your lovely review and kind words! We’re so pleased to hear you’ve always received great service. Your support means so much to us and the hair community! The SW Team X

“I have spoken to two different people at simply wigs recently, unfortunately one was a return, the lady was so understanding, it was my own fault I was trying something different and it was too dark and full so needed to return, excellent service, returned and quickly fully refunded but kept up to date every step of the way. Then I had put my email in incorrectly on reordering but this was quickly sorted with my phone call.”

Helpful Report

Thank you so much for your lovely review! We’re delighted we could help and make everything as easy as possible for you. We really appreciate your kind words and continued support. The SW Team X

“I have bought many wigs from Simply Wigs. Their choice is fantastic and their service superb. They really care. What I really like is the way they give details and display each wig, especially the 360 degree image, so I can see exactly how the wig looks on the stand. I find that very useful. Thank you for your excellent service. Long may it last!”

Helpful Report

Thank you so much for your wonderful 5* review! We’re thrilled you love our selection and service, and we’re especially pleased you find the 360° images and detailed wig information so helpful. We really appreciate your continued support - long may it last! The SW Team X

“I bought a headband wig because I wanted something easy and comfortable to wear. I have not been disappointed. It arrived in good time and is of good quality. I deliberately chose a wig which is very different in style and colour from my own hair which makes it great fun and quite exciting to wear.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you’re enjoying your headband wig and that it’s given you something fun and exciting to wear. We love that you chose a completely different style and colour - enjoy your new look! The SW Team X

“I've always bought my wigs from simply wigs and have been very satisfied with their service”

Helpful Report

Thank you so much for your lovely review! We’re delighted you’ve always been happy with your wigs and the service you’ve received. We really appreciate your continued loyalty and support! The SW Team X

Simply Wigs is rated 4.8 based on 15,093 reviews