Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,093 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 7th September 2026

639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can recommend Simply Wigs for very good quick service and would not hesitate to use their service again. I had no problem when returning a wig that was not right for me”

Helpful Report

Thank you so much for your lovely review! We’re delighted you found our service quick and our returns process easy. We really appreciate your recommendation and look forward to helping you again! The SW Team X

“The company was extremely helpful and made purchasing a hair piece very easy . The hair piece itself, is very good quality and I would recommend this product.thank you CB”

Helpful Report

Thank you so much, CB, for your lovely 5* review! We’re delighted we could make choosing and purchasing your hairpiece so easy, and that you’re pleased with the quality. Thank you for recommending us! The SW Team X

“This is my third wig from Simply wigs and my shortest one. It is just like I’ve got my hair back! Perfect Ignite. Although I would prefer a full monofilament top. Easy to order and arrived within 2 weeks.”

Helpful Report

Thank you so much for your lovely 5* review! We’re thrilled your third Simply Wigs purchase, Ignite, makes you feel like you’ve got your hair back - what a wonderful compliment! We’re also pleased you found ordering easy and your wig arrived promptly. The SW Team X

“Great service, quick response to an exchange and fast replacement. Will buy again 👍”

Helpful Report

Thank you so much for your lovely review! We’re delighted we could make your exchange quick and easy, and that your replacement arrived promptly. We look forward to helping you again! The SW Team X

“I absolutely loved my experience 1-1 with simply wigs. It was so intimate and personal and I felt completely relaxed. I loved the wigs so much so that a few weeks later I bought a duplicate of one that looked the most like my hair. Would go back there before anywhere else. Highly recommended.”

Helpful Report

Thank you so much for your wonderful review! We’re delighted you enjoyed your 1-to-1 experience and felt so relaxed and comfortable with us. It’s fantastic to hear you loved your wig enough to buy a duplicate! We’d be delighted to welcome you back anytime. The SW Team X

“l purchased Jon Reneau Elizabeth wig fantastic service from simply wigs, and the wig is lovely went to a party and recieved lots compliments about my hair thank you so much .”

Helpful Report

“Ordering and returning if necessary is always a quick and easy process”

Helpful Report

Thank you so much for your lovely review! We’re delighted you find ordering and returning so quick and easy. We really appreciate your support! The SW Team X

“Excellent service, great customer service and easy return process. Love my new wig! Thank you”

Helpful Report

Thank you so much for your lovely review! We’re delighted you love your new wig and were pleased with our customer service and easy returns process. Enjoy your new style! The SW Team X

“Excellent service, great customer service and easy return process. Love my new wig! Thank you”

Helpful Report

“I adore simply wigs . They are so helpful and full of good advice . I wouldn't shop anywhere else”

Simply Wigs 5 star review on 10th March 2026

Helpful Report

Thank you so much for your lovely review, Vivienne! We’re delighted you love your wig and have always found our team so helpful and full of good advice. You look absolutely gorgeous! Thank you for choosing Simply Wigs. The SW Team X

“I am extremely pleased with Simply Wigs. I have purchased two wigs and love them. Outstanding Customer service. I contacted Simply Wigs by email and by phone and they were so helpful, friendly and professional. Also the wigs arrived fast ,so carefully and beautifully wrapped. Highly recommended !!”

Helpful Report

Thank you so much for your wonderful review! We’re thrilled you love both of your wigs and were so pleased with our customer service. It’s lovely to hear you found our team friendly and professional, and that you enjoyed the beautiful packaging too. Thank you for highly recommending us! The SW Team X

“I have bought wigs from simply wigs for years and never had a complaint the girls are so kind and helpful. I have tried a different style from time to time some I’ve liked some not so and had to return again not a problem so easy . I will never go anywhere else. Thank you to simply wigs girls .”

Helpful Report

Thank you so much for your wonderful review! We’re incredibly grateful for your loyalty over the years. We’re delighted our team have always been there to help, and that you’ve found our returns process so easy when a style isn’t quite right. It means so much to know you wouldn’t go anywhere else! The SW Team X

“Great quality, great value and great service. Thank you Simply Wigs. :-)”

Helpful Report

Thank you so much for your lovely 5* review! We really appreciate your continued support! The SW Team X

“Have purchased Simply Wigs before and they give an excellant service. Purchases were were delivered very quickly.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you’ve chosen Simply Wigs before and have always been pleased with our service and speedy delivery. We really appreciate your continued support! The SW Team X

“Brilliant quality wig (Hi Flirt), colour as described Excellent customer service via telephone and speedy despatch. I will definitely be back for more.”

Helpful Report

Thank you so much for your wonderful review! We’re delighted you love your Hi Flirt wig and found the colour just right. It’s fantastic to hear you were pleased with our customer service and speedy despatch. We look forward to helping you again! The SW Team X

“great service allways from all the girls thank you Helen”

Helpful Report

Thank you so much for your 5* review! The SW Team X

“Excellent service received once again from SW. Very pleased with such a personal approach to their business. Prices usually competitive too!”

Helpful Report

Thank you so much for your lovelyb5* review! We’re delighted you’ve been so pleased with our personal service and competitive prices. It’s always wonderful to welcome you back! The SW Team X

“I had an appointment to try a hair topper. It was my first experience but Sue put me completely at ease. She gave good advice and put me under no pressure to purchase. In the end I decided it was not for me at this point in time but if ever I change my mind in the future I wouldn’t hesitate to go back. All staff were excellent both on the phone and face to face.”

Helpful Report

Thank you so much for your lovely review! We’re delighted Sue could put you at ease and that you felt comfortable and under no pressure during your appointment. We really appreciate your kind words about the whole team, and we’d be delighted to welcome you back whenever the time feels right! The SW Team X

“Beautiful wig. Very professional, kept me informed of my delivery date. Thank you.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you love your new wig and that you were kept informed throughout the delivery process. We really appreciate your kind words! The SW Team X

“I am very happy with my Noriko MilanTopper that I purchased from Simply Wigs. As always they were very helpful and their service was excellent. Thank you so much Simply wigs. Teresa Jones.”

Helpful Report

Thank you so much, Teresa, for your lovely review! We’re delighted you’re so happy with your Noriko Milan Topper and that you received our usual excellent service. We really appreciate your continued support! The SW Team X

Simply Wigs is rated 4.8 based on 15,093 reviews