Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,096 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,096 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 7th September 2026

639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased Jon Renau Shampoo. The service was exceptional. My product was lovely wrapped with a sweet token of thanks for my purchase. You deserve 5+ 5 stars.”

Helpful Report

Thank you so much for your wonderful review! We’re delighted you were so pleased with the service and loved the packaging and little sweet treat. Your 5+ stars mean so much to us! The SW Team X

“2nd wig ordered 2nd wig being returned do not look nothing like wig you view online , also postage is £3:99 each time you return wig , will not be buying from simply wigs again waited 2 weeks not happy customer .”

Helpful Report

We’re really sorry to hear you’ve been disappointed with both wigs and that your recent order took longer than expected. We understand how frustrating this must have been. Our current postage options are £2.95 or £6.95, depending on the service selected. We’d really appreciate the opportunity to help, so please contact our customer care team if there’s anything we can do to assist in the future. The SW Team X

“18yrs of brilliant service. Loyal customer”

Helpful Report

Thank you so much for your wonderful loyalty over the past 18 years! We’re incredibly grateful for your continued support and delighted to have been part of your wig journey for so long. Here’s to many more years together! The SW Team X

“Always extremely helpful. It is such a game changer being able to buy and try, returning the ones that don’t suit. I have been buying my wigs here for around 10years and don’t plan to stop doing so!”

Helpful Report

Thank you so much for your wonderful review! We’re delighted to have been your go-to for around 10 years! We’re so pleased our try-and-return service makes finding the perfect style that little bit easier. Thank you for your incredible loyalty and continued support - it means so much to us! The SW Team X

“I love shopping at Simply Wigs. The staff who I talk to on the phone are always polite, very helpful and can answer any questions you need to know. I was very happy with my purchase and will be back.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you enjoy shopping with us and that our team are always on hand to help with your questions. We’re so pleased you’re happy with your purchase and look forward to welcoming you back! The SW Team X

“I wouldn’t buy my wigs from anywhere else! Excellent delivery & very helpful staff”

Helpful Report

Thank you so much for your lovely review! We’re thrilled to be your go-to for wigs and delighted you’ve found our delivery and team so helpful. We really appreciate your continued support! The SW Team X

“Customer service is very good. Friendly and helpful. Visited in person and Sue was very welcoming and gave lots of attention to my needs. Thanks to the team”

Helpful Report

Thank you so much for your lovely review! We’re delighted you found our team so friendly and helpful, and that Sue made your visit so welcoming and personal. We’ll be sure to pass on your kind words to her. Thank you for choosing Simply Wigs! The SW Team X

“Purchased my first wig still trying to adjust to the style and having bigger hair! Bought Elan by Ellen Willie would say it runs on the petite side and maybe too much hair for me but still early days and taking it to London for a night out! Thank you to simply wigs for the excellent service.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you received excellent service from our team. We hope you have a fabulous night out in London with your new Elan wig - enjoy the bigger hair! The SW Team X

“I have bought 3 wigs from Simply Wigs and they have all been good quality. Their customer service is excellent and issues have been dealt with quickly and friendly. My friends have all commented about the quality of them (not realising that they were not my own hair!) until I told them. I will certainly be purchasing more in the future.”

Helpful Report

Thank you so much for your wonderful review! We’re thrilled you’ve been so pleased with all three of your wigs and our customer service. It’s fantastic to hear your friends couldn’t even tell they were wigs - what a lovely compliment! We look forward to helping you find your next one. The SW Team X

“The website is easy to use and informative so I got exactly what I needed”

Helpful Report

Thank you so much for your 5* review! The SW Team X

“Very fast postage, lovely wig very pleased”

Helpful Report

Thank you so much for your lovely review! We’re delighted you were pleased with the speedy delivery and, most importantly, your new wig. We hope you enjoy wearing it! The SW Team X

“Excellent products and customer service. Also commendable for offering a comprehensive selection of large-size wigs, which can be difficult to find.”

Helpful Report

Thank you so much for your wonderful review! We’re delighted you’re pleased with our products and customer service. We’re especially glad our selection of larger-size wigs has made it easier to find the right fit, as we know these can be harder to come by. The SW Team X

“This company has excellent customer service. Only purchased synthetic wig conditioner and hair spray on this occasion which arrived in quick time.”

Helpful Report

Thank you so much for your lovely review! We’re delighted you were pleased with our customer service and that your order arrived so quickly. We hope you enjoy using your wig care products! The SW Team X

“Always helpful and super service.”

Helpful Report

Thank you so much for your 5* review! We look forward to helping you again! The SW Team X

“Excellent from start to finish. Very helpful and knowledgeable staff. The wigs are a great price .Fast delivery. Kept me well informed every step of the way Would recommend to anyone and will buy from again many thanks”

Helpful Report

Thank you so much for your fantastic review! We’re delighted you were so pleased with our helpful team, great prices, fast delivery and order updates. Your recommendation and continued support mean so much to us - we look forward to helping you again! The SW Team X

“Great service. Very happy with my purchase .”

Helpful Report

Thank you so much for your lovely review! We’re delighted you’re happy with your purchase and pleased with the service you received. We really appreciate your support! The SW Team X

“A very professional friendly,knowledgeable setup. I was made to feel comfortable and relaxed on my first visit. There was no pressure, plenty of choice and advice. A great experience. Thank you.”

Helpful Report

Thank you so much for your wonderful review! We’re delighted your first visit was such a comfortable and positive experience. It’s lovely to hear you appreciated the choice, advice and relaxed atmosphere. We really appreciate your kind words! The SW Team X

“Love my new wig, will definately be back on the website soon to treat myself to another great hair style”

Helpful Report

Thank you so much for your lovely review! We’re delighted you love your new wig and we’ll look forward to helping you find another fabulous style when you’re ready for your next treat! The SW Team X

“Excellent service from Simply Wigs. I was kept informed of a short delay in delivery as the wig was out of stock and it was then delivered a few days later. The wig is perfect but it is comforting to know that if the wig ordered doesnt suit that it can be returned which l have done previously and been refunded. I don't think l will shop elsewhere now l have discovered Simply Wigs and the prices are very competitive too.”

Helpful Report

Thank you so much for your wonderful review! We’re delighted you’re so pleased with your wig and appreciated being kept informed about the delivery. It’s fantastic to know you’ve found our prices competitive and our returns process reassuring. We’re thrilled to have become your go-to for wigs and look forward to helping you again! The SW Team X

“Great service.”

Helpful Report

Thank you so much for your 5* review! The SW Team X

Simply Wigs is rated 4.8 based on 15,096 reviews