Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,793 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,793 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Simply Wigs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Simply Wigs 5 star review on 16th February 2026

623

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good all round service.”

Helpful Report

Thank you Hilary for your fab review! Love, SW Team

“I den ordered on November 4th in the color medium brown and received a wig in dark brown..... I had to order a new one in medium brown and I hope you checked the color before sending the new one!! It gets expensive to get wrongly sent wigs that cannot be returned! I have never experienced this in previous orders!”

Helpful Report

Hi Mona. Thank you for your feedback. We're sorry to hear you were unhappy with your order. I can see you had correspondence with our fabulous customer service team about the item you received. If you have any further queries, please do contact us. SW Team

“Excellent service from Simply Wigs. I have purchased several wigs in different styles following chemotherapy hair loss and I'm pleased with all of them. I'm getting lovely compliments from friends. Customer service is excellent and prompt.”

Simply Wigs 5 star review on 21st November 2025

Helpful Report

Thank you Annette for your kind words, and for sharing your purchase with us. You look amazing! It's so wonderful to hear you're receiving compliments from friends, and have enjoyed changing up your look during your journey! All the best to you, SW Team x

“staff are friendly and helpful. Orders are progressed quickly, and if there is a delay I am kept informed.”

Helpful Report

Thank you for your kind words! We're so delighted to hear you enjoyed your experience with us. All the best, SW Team x

“Could not be more helpful. Thank you”

Helpful Report

Thank you Marie for your kind review! You know where we are if you require any assistance in the future. SW Team x

“Great wigs lovely staff never any pressure when you go to the shop very helpful”

Helpful Report

Thank you Pamela for your kind words. It's lovely to know you've enjoyed your shop experience! All the best, SW Team

“I am very happy with my purchase from Simply Wigs, the price paid was competitive and their customer service was very very good. I have to give special thanks to Laura who was very very helpful to me throughout the whole process.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. Laura's delighted to hear you've enjoyed your Simply Wigs experience! All the best to you, SW Team

“There isn't enough space on here to say how good this lot are!! Fantastic selection, fantastic staff and superb after sales service. I have mithered them to death with so many return requests whilst I've been trying to find a couple more wigs as I'm getting a bit bored with Natalie. They have been so understanding. As I'm typing this I'm about to return yet another and I'm awaiting the arrival of Ivy and Ruby lol. I have recommended this company to so many as I always admit I'm a wig wearer. They do such a good job. Quick emails, informative delivery info. Can't fault them and you won't hear me say that very often as, my family would testify. Well done ladies xx”

Helpful Report

Thank you Sue for taking the time to write your review, we really do appreciate it. We're so delighted to hear you've enjoyed your Simply Wigs experience, and would recommend us to others! The team are always happy to help, and understand ordering online can be so difficult! Fingers crossed your next order is perfect! Love, SW Team x

“My second purchase from Simply Wigs. Lovely and very helpful company. Quick delivery and always available to help and give advice when needed. Will definitely be going back for more.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We're so delighted to hear you've enjoyed your Simply Wigs experience! We do look forward to hearing from you again, SW Team x

“The service is always excellent as is the choice of petite wigs.”

Helpful Report

Thank you Geraldine for your kind words! We're so delighted to hear you've enjoyed the selection of styles to choose from! All the best, SW Team

“A great company staffed by lovely helpful people.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We're so delighted to hear you've enjoyed your Simply Wigs experience! All the best, SW Team

“Lovely quality, comfortable fit Superb customer service.”

Helpful Report

Thank you Sandra for your review! We're delighted to hear you are happy with your purchase. All the best, SW Team

“Friendly and helpful ladies. Service quick and efficient. Thank you.”

Helpful Report

Thank you for your kind words! We're so happy to hear you've enjoyed your experience. All the best, SW Team x

“Excellent service and good delivery”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We're so delighted to hear you've enjoyed your Simply Wigs experience! All the best, SW Team

“Always helpful and efficient plus love the chocolate”

Helpful Report

Thank you Glen for your brill review! All the best, SW Team x

“The most realistic wig, I have ever owned. The finish is so natural and appears like my own hair. I would highly recommend it”

Helpful Report

Thank you for your brilliant review! We're so delighted to hear you love your recent purchase, and would recommend the style to others! All the best to you, SW Team x

“Laura in customer services helped me with a problem. Nothing was too much trouble. Much appreciated.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. Laura is always going above and beyond for her customers, so we will be sure to pass on your kind comments. All the best, SW Team

“Simply Wigs is simply the best online retailer I have found for those of us whose hair is delivered. Excellent customer service, prompt delivery and the range of styles and value for money is unmatched.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. We're so delighted to hear you've enjoyed your Simply Wigs experience! All the best, SW Team

“Wouldn't order my wig accessories anywhere else. Never been let down by them, always delivered promptly and on time. Well packaged with a little treat included inside. Sometimes it's these little gestures that make all the difference. 😊”

Helpful Report

Thank you Miriam for your brilliant review, we really do appreciate it. We're so delighted to hear you've enjoyed your Simply Wigs experience. All the best to you, SW Team x

“I have said it before and it is worth repeating SW is Simply the best. The customer service is amazing, and the no hassle return policy makes trying new styles a pleasure knowing if not suitable it can be returned. I would highly recommend SW to anyone.”

Helpful Report

Thank you Irene for your kind review, and for recommending us, we really do appreciate it. We're so delighted to hear you have enjoyed your Simply Wigs experience! All the best, SW Team

Simply Wigs is rated 4.8 based on 14,793 reviews