Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,107 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 14th September 2026

633

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent attention to detail, well wrapped, lovely touches relating to paper colour and chocolate. Simply Wigs simply the best xx.”

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“Excellent service and quality product. Exchanged my 1st purchase promptly with no quibbles. Order the replacement and everything was done with ease. Customer service excellent. Will be ordering again”

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“Always get my Wigs from Simply Wigs, they give great customer service helping get the right colour and style for me and have such a wide variety of styles. Being able to see the Wigs on actual customers is really helpful”

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“Totally happy with my Simply Wigs experience. Excellent service, expertise and customer service. After a long and arduous search, and a lot of wasted money, on they helped me find my perfect wig. I took the time to make the long drive to visit the shop which was invaluable. I’ve been wearing Naomi in the colour Martini for 18 months now but I’ve just discovered a new Jon Reneau colour, Catalina blonde, which is stunningly beautiful. I have a newfound confidence and have taken years off my age. I can’t recommend them highly enough.”

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“Great range of wigs, with lots of information about each wig and you can also view the wig in a 360 view to give you a better idea how the wig looks from all angles. Also the best customer service couldn't fault them at all, so helpful. Love the little chocolate too, which was a nice suprise. I'd recommend Simply Wigs to anyone looking for good quality wigs with excellent customer service.”

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“I like my first wig best. As a new user of wigs im trying different ones and styles untill I find my favourites.”

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“Exactly what I needed, thank you.”

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“Have ordered 2 wigs now same ones very good quality I have lost my hair to illness and the style i chose was close to my hair that was it’s given me my confidence back would definitely recommend this website have bought products for them to very reasonable”

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“The quality, price and service of simply wigs is always good. Through the period of losing my hair and the extreme concern this caused me, finding simply wigs has been my saviour. I'll never get over losing my hair but simply wigs has eased this for for me”

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“Excellent company. Staff very helpful and friendly and 1st class service.”

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“Simple order process and speedy delivery. Excellent customer service offered. I will continue to buy my products here”

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“Simply the best”

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“Very cheap and tacky looking”

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We're sorry to hear you were unhappy with your order Donna. I can see a full refund was provided. If you require any assistance in choosing an alternative, you know where we are! Love, SW Team x

“Very good all round service.”

Helpful Report

Thank you Hilary for your fab review! Love, SW Team

“I den ordered on November 4th in the color medium brown and received a wig in dark brown..... I had to order a new one in medium brown and I hope you checked the color before sending the new one!! It gets expensive to get wrongly sent wigs that cannot be returned! I have never experienced this in previous orders!”

Helpful Report

Hi Mona. Thank you for your feedback. We're sorry to hear you were unhappy with your order. I can see you had correspondence with our fabulous customer service team about the item you received. If you have any further queries, please do contact us. SW Team

“Excellent service from Simply Wigs. I have purchased several wigs in different styles following chemotherapy hair loss and I'm pleased with all of them. I'm getting lovely compliments from friends. Customer service is excellent and prompt.”

Simply Wigs 5 star review on 21st November 2025

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Thank you Annette for your kind words, and for sharing your purchase with us. You look amazing! It's so wonderful to hear you're receiving compliments from friends, and have enjoyed changing up your look during your journey! All the best to you, SW Team x

“staff are friendly and helpful. Orders are progressed quickly, and if there is a delay I am kept informed.”

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Thank you for your kind words! We're so delighted to hear you enjoyed your experience with us. All the best, SW Team x

“Could not be more helpful. Thank you”

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Thank you Marie for your kind review! You know where we are if you require any assistance in the future. SW Team x

“Great wigs lovely staff never any pressure when you go to the shop very helpful”

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Thank you Pamela for your kind words. It's lovely to know you've enjoyed your shop experience! All the best, SW Team

“I am very happy with my purchase from Simply Wigs, the price paid was competitive and their customer service was very very good. I have to give special thanks to Laura who was very very helpful to me throughout the whole process.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. Laura's delighted to hear you've enjoyed your Simply Wigs experience! All the best to you, SW Team

Simply Wigs is rated 4.8 based on 15,107 reviews