Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,708 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,708 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 16th February 2026

623

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You girls are always, no matter what, so so helpful and patient with me! Thank you so much for your support. Love you guys xxxx My wig is lovely and soft, great choice! Thank you!”

Helpful Report

What wonderful feedback, Dorothy! We’re so glad you’re happy with your wig and that our support has helped. Thank you for your kind words and lots of love back. The SW Team x

“I have always had lovely wigs from Simply Wigs. The wigs are packaged really nicely and last a long time. My real hair wigs are still going strong and I have had them many years. I have just bought a synthetic wig which I absolutely love. It is lighter than my other wigs and the colour is up to date with highlights and lowlights. I am curious to see how I get on washing it. My wigs have transformed my life as I have allopecia. Everyone compliments me on my hair!”

Helpful Report

What wonderful feedback, Karina! We’re so pleased to hear your wigs have brought you confidence and joy, and that your new synthetic wig fits perfectly. If you need any tips on washing or care, we’re here to help. Thank you for sharing your experience with us. The SW Team x

“Simply Wigs are a fantastic company, I have ordered 2 Wigs from them but unfortunately both of them I never kept and had to send back, that wasn't the companies fault, that was the fault of the advertisment/website. The Wigs didn't look like the ones advertised, which was a shame.”

Helpful Report

We are sorry that the styles were not as desirable once they arrived with you. If you need any assistance with any future orders, please do call into the customer services team, and we can guide you further on any style options moving forward. The SW Team x

“Excellent service and great choices of wigs”

Helpful Report

Thank you for your lovely feedback. The SW Team x

“Never been disappointed 😊”

Helpful Report

What fabulous feedback! We’re thrilled you’re enjoying Simply Wigs. If you ever need anything, we’re here to help. The SW Team x

“Always order on simply wigs Always good service and excellent quality items”

Helpful Report

We’re delighted you had such a smooth experience with Simply Wigs and that you’re happy with the service and quality. The SW Team x

“The wig is beautiful but the hair pokes through it quite aggressively and left scratches all along my scalp. Unfortunetely, I would return it but they do not allow returns from the US.”

Helpful Report

We’re really sorry to hear the wig has caused you some discomfort. That’s not what we want for you. Please reach out to our customer service team so we can review options for remedy. We’re here to help. The SW Team x

“Always been amazed by how quickly the wigs are despatched and I have received them within days of ordering. On one occasion I returned a wig because the style wasn't suitable and I was reimbursed very quickly. Good selection of wigs and excellent customer service.”

Helpful Report

What fabulous feedback! We’re so pleased you’ve had speedy despatch and smooth returns, and that you’re happy with our selection and service. Thank you for your kind words. The SW Team x

“Fantastic service and products , saw the lovely Sue in store for my original wig and ordered a second online , both were fantastic quality and price , everyone whose seen them can't believe they are wigs ! Staff were so helpful , nothing was too much bother have recommended them to all the ladies on my chemo sessions, look forward to more wigs in the future !”

Helpful Report

What fabulous feedback! We’re so pleased you and Sue had such a positive experience and that you’re happy with both wigs. Thank you for recommending us to others — we’ll be here for any future wig needs. The SW Team x

“Perfect”

Helpful Report

Amazing to hear – thank you, Raquel! We’re delighted you had a perfect experience with Simply Wigs. The SW team x

“My peice arrived in good time ,looks great and packed good thanks 😊”

Helpful Report

We’re thrilled you’re happy with your piece and its timely arrival. Thanks for your kind words. The SW Team

“***Sono davvero grata , al team di Simply Wigs, ed in particolare a Laura ed Emma *** ho la possibilita' di poter cambiare acconciatura ogni qualvolta mi occorra e sentirmi subito informata, e quindi di buon umore ! Hanno una educazione ed una disponibilita' professionale ed umana per me davvero preziosa - Ringrazio loro i fondatori e tutto lo staff, con vero affetto - Continuero' ad essere una fra le vostre piu' *** affezionate clienti ***”

Helpful Report

Che bel feedback! Siamo davvero felici che Laura ed Emma abbiano reso la tua esperienza così positiva e che tu possa cambiare hairstyle con facilità, restando sempre informata e di buon umore. Grazie di cuore per la tua fiducia e per essere una delle nostre affezionate clienti. Cordiali saluti, Team Simply Wigs

“Love dealing with Simply Wigs they are so helpful”

Helpful Report

Thank you for your lovely comments, Deborah. We are always here to help as much as we possibly can. The SW Team x

“Fabulous customer service and a great choice of wigs”

Helpful Report

We are so happy that you had a great experience with Simply Wigs and loved our wig selection. Thank you for taking the time to share. The SW Team x

“Very helpful and sensitive customer support.”

Helpful Report

Thank you for your kind words, Patricia! We're glad our customer support was helpful and sensitive. We appreciate your feedback and are here for you anytime. The SW Team x

“Excellent service as usual and package arrived on time.”

Helpful Report

Thank you for your lovely feedback, The SW Team x

“Excellent and prompt service..”

Helpful Report

Thank you for your feedback! The SW Team x

“Wish I had discovered Simply Wigs before the many disasters I’ve gone through! Apart from the staff being absolutely brilliant in listening helping advising and receiving returns and refunding promptly they allow you to keep buying and returning until you get it right!!! Such a relief And their hair products are really good! Only reason I’ve returned is if I’ve ordered wrong sizing otherwise amazing! Thank you so much all of you at Simply Wigs! 🙏💞”

Helpful Report

“Natural Image Instinct G20+ Lovely wig for petite people. My husband loves it!”

Helpful Report

“Good website, nice staff, fast service and good range. Very happy thanks”

Helpful Report

What fabulous feedback! We’re so pleased you had a great experience with our website, staff, service and range. Thank you for sharing. The SW Team x

Simply Wigs is rated 4.8 based on 14,708 reviews