Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,334 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,334 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely wig. I don't often wear a wig as prefer a headscarf most days, but decided to take 1 on a recent trip. In the airport and on the plane was complimented several times on the lovely colour and cut. For someone who has lived their whole adult life with alopecia this was really nice.”

Helpful Report

Thank you for your review. It is lovely that you have managed to find a style that you feel comfortable in and that you look fabulous in too! The SW Team x

“It was bought for soneone else so I don't know - she seems happy with it all.”

Helpful Report

Thank you for the lovely review Margaret, the SW Team x

“Hair piece unfortunately not big enough or right colour for my very thinning hair. There was no problem sending it back at PO and getting refund which came quickly and was acknowledged in an email. Nice lady on phone.”

Helpful Report

Thank you for your 5 star review Elizabeth, if you need any help finding a more suitable hairpiece, then please just give our customer services team a call on 01484 844 557. The SW Team x

“I have three wigs now and have to say they are beautiful. All my friends say they look like my own hair but because I am on chemotherapy I have lost my own hair. I am about to order another. Thank you for such lovely wigs.”

Helpful Report

Hello Christina, Thank you for your amazing review. I am so pleased to hear that you now have a collection of gorgeous styles! The SW Team x

“This is my fourth wig now and I am so pleased with them all. When I rang Simply Wigs the lady was so polite and very helpful with my order. They kept me up to date with my order and when it came was wrapped up in lovely tissue paper round the box. I will certainly order from them again as the price was very reasonable. Well done.”

Helpful Report

Hello Jean, Thank you for your fantastic review! Our lovely customer services team are always very happy help and I am so pleased that you appreciated the pretty wrapping and sweet treat. Thank you, the SW Team x

“OK little spikey for my tastes”

Helpful Report

Hello Susan, Thank you for your review. If you need any help with more suitable styles then please give our lovely customer services team a call on 01484 844 557 and they will be happy to help! The SW Team x

“I’ve been buying wigs from here for a quite few years now and won’t go anywhere else. Their customer service, website, products & delivery is just the best. I would highly recommend this company to any who have hair loss.”

Helpful Report

Hello Lesley, Thank you for the wonderful review. Your recommendation means the world to us! The SW Team x

“Always great seivice”

Helpful Report

Hello Mary, thank you for the fab five star review, the SW Team x

“Brilliant, superb quality”

Helpful Report

Thank you for the lovely review Glenice, the SW Team x

“Excellent service. An absolute pleasure. I can't recommend them highly enough. They make everything so easy. I'm a long time wig wearer. I started wearing wigs approx 19 years ago. I found Simplywigs about 16 years ago. I always buy straight online. Working with the Customer service is outside. They will work with you on finding the correct 1 each time. It's an absolute pleasure”

Helpful Report

Hello Jane, Thank you for your amazing review! Our customer services team will be thrilled to know that the help they are giving makes such a difference. The SW Team x

“Nothing but praise for the way my order was handled. Excellent service. 100% in every way.”

Helpful Report

Thank you for your wonderful 5 star review Christina, it is very much appreciated! The SW Team x

“I did struggle with the changed WebSite but once I made contact by phone the service was excellent and I was able to get the wig I wanted.I have bee,n an c customer for about 10 years and have always been pleased with the quality of the wigs and the service and help on occasions when I have orded a wig that did not suit me. I have recommended Simply Wigs to friends and will continue to do so.”

Helpful Report

Hello Margaret, thank you for your fab review! It is great that you know to get in touch with our lovely customer services team if you ever need any help! The SW Team x

“I was timed out of the last one. It was supposed to be delivered by Royal Mail.”

Helpful Report

Hello Sheila, Thank you for your feedback. I can see that out customer services team have been in touch to help you with this. If you need any further assistance, then please give us a call on 01484 844 557. The SW Team

“Really lovely wig, great service, good communication. Would highly recommend.”

Helpful Report

Thank you for your lovely review! SW Team x

“Very pleased with my purchase.”

Helpful Report

Very glad you're pleased! Thank you for the 5 Stars! SW Team x

“Order paid for but never arrived!!”

Helpful Report

I am so sorry to hear that! I can see our team did contact you with further updates on your order. If you still require assistance, please do contact us on 01484 844557 or email info@simplywigs.co.uk - SW Team

“Simply wigs are absolutely the right company to assist with your journey with wigs Fabulous choice with excellent advice and no nonsense service , very professional”

Simply Wigs 5 star review on 16th March 2025

Helpful Report

Thank you Angela for your glowing review! So pleased you have had a great experience with us. You look absolutely glorious!! SW Team x

“Really good quality I’ve had so many compliments.”

Helpful Report

That's so nice to hear that you are receiving compliments! Thank you for your 5 Star review! SW Team x

“My wig was delivered quickly and without hassle, thank you!”

Helpful Report

Lovely to hear you have had an easy experience! SW Team x

“Great service from Simplywigs . The staff are so helpful and my husband thanks you for the chocolate!”

Helpful Report

That's so nice to hear! So pleased you have had a good experience. Glad your husbands happy too! SW Team x

Simply Wigs is rated 4.8 based on 14,334 reviews