Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,236 Reviews

97 %

of reviewers recommend Simply Wigs

4.8

Based on 15,236 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 1st October 2026

624

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love this wig previously bought dark brown but much prefer chocolate swirl. I get so many compliments on my ‘hair’ :)”

Helpful Report

We’re thrilled you’re loving your Chocolate Swirl! It sounds like you’ve found a real favourite, and those compliments are so lovely to hear. Thank you for sharing! The SW Team x

“I find them very helpful. I’ve had no problems with a return either. I recommend Simply Wigs as the best online wig store.”

Helpful Report

Thank you for your wonderful recommendation! We’re so pleased you’ve found our team helpful and that your returns experience has been hassle-free too. Your support means so much to us! The SW Team x

“Excellent service speedy delivery have used for 10 years”

Helpful Report

A huge thank you for your 5-star review and for being with us for 10 years! We truly appreciate your continued support and are delighted to keep providing a speedy service. The SW Team x

“Excellent service on the item I ordered from you.Thanks”

Helpful Report

Thank you for your lovely feedback! We’re so pleased you were happy with your order and the service you received. The SW Team x

“I have always found everyone very helpful and accommodating.”

Helpful Report

That’s so lovely to hear! We’re always happy to help and really appreciate you taking the time to share your kind words. The SW Team x

“Quick service and lovely to deal with”

Helpful Report

We’re delighted you found our service quick and friendly! Thank you for taking the time to leave such lovely feedback. The SW Team x

“Simply Wigs staff have been helpful courteous and efficient all through my purchase would not hesitate to order from them in the future…”

Helpful Report

Thank you so much for your kind words! We’re thrilled to hear our team made your experience helpful and seamless. We’ll be delighted to welcome you back whenever you’re ready for your next purchase. The SW Team x

“I've moved to Simply Wigs from another company because I love their customer service and customer photos!”

Helpful Report

It’s lovely to have you with us! We’re delighted that our customer service and real-life customer photos have helped make the switch an easy one. Thank you for choosing Simply Wigs! The SW Team x

“User friendly website, helpful advice when requested, competitive prices, good communication throughout the ordering and delivery process. Thank you”

Helpful Report

We really appreciate your lovely feedback! It’s great to know you found our website easy to use and our service helpful from start to finish. Thank you for choosing us! The SW Team x

“I purchased a Raquel Welch Breeze wig a month ago. This is my for ever wig because it's so natural to my own hair which I unfortunately lost due to chemotherapy 14 years ago. I always buy them from Simply Wigs, their service is first class. I try to purchase them online then I can deduct the vat at the time of ordering. If for any reason I need to telephone the customer service department they are so very helpful a pleasure to deal with.”

Helpful Report

It’s wonderful to hear how much you love your Raquel Welch Breeze, and we’re so pleased it feels like such a natural fit for you. Thank you for your kind words about our team and service too - it truly means a lot to us. The SW Team x

“The little box with a chocolate in was a lovely uplifting gesture. THANK YOU”

Helpful Report

We’re so glad the little chocolate box brought a smile! Thank you for your lovely feedback. The SW Team x

“Have purchased many wigs from simply wigs and find that customer service is second to non. The staff are extremely helpful and if you do purchase something you feel is not you they will accept a return enabling you to find the one that you are completely happy with. I have found my favourite and not many people know I have to wear wigs (only those I tell) I will happily keep on purchasing but perhaps change colour to age gracefully lol”

Helpful Report

What a lovely 5* review - thank you so much! We’re delighted you’ve found your favourite and that you feel so confident wearing it. And we completely agree, a little colour change can be a lovely way to embrace the years! Thank you for your continued support, it really means a lot to us. The SW Team x

“Very professional company and very courteous service. Always keep you up to date with order situation and deliver when they say they will. They are my go to company every time”

Helpful Report

Knowing we’re your go-to company means so much to us! Thank you for highlighting our service and communication - we’re delighted we can always keep you informed and deliver as promised. The SW Team x

“I always receive brilliant service. My wigs were out of stock,but I was offered alternatives ( which I didn't want). I was kept up to date with my order and asked for it to be delivered on a certain date in the future due to holidays. My request was followed to the letter.”

Helpful Report

We really appreciate your kind words and continued support! It’s lovely to hear that we kept you updated and were able to arrange delivery around your holidays exactly as requested. Thank you for your patience while waiting for your wigs too! The SW Team x

“First time visiting Simply Wigs. Brilliant experience. Highly delighted with my choice and very reasonable price. Have ordered 3 more to try at home.”

Helpful Report

It’s fantastic to hear you had such a brilliant first experience with us! We’re thrilled you’re delighted with your choice and have ordered three more to try. We hope you find some new favourites! The SW Team x

“Great range, lots of useful photos and links to advice Easy ordering and very clear explanation of VAT relief Prompt delivery, was kept well informed Loved the little chocolate treat with my purchase!”

Helpful Report

We’re so pleased you found everything easy and helpful, from the product photos and advice through to ordering and delivery. And we’re glad the little chocolate treat was a sweet surprise! The SW Team x

“I have ordered several wigs now from Simply Wigs. I would not go anywhere else. There customer service is always good. The packages arrive very well wrapped and well presented. I especially like the fact that you can see a 360 view and customer photos prior to purchasing. I have never been disappointed and would highly recommend Simply Wigs to anyone trying Wigs for the first time.”

Helpful Report

Thank you so much for your lovely review! It’s wonderful to hear how happy you’ve been with your wigs, our service and the little details that make shopping with us easier. We’re delighted you’ve never been disappointed and really appreciate your recommendation. The SW Team x

“Extremely pleasant on the telephone.. cannot fault with the service.”

Helpful Report

Thank you so much for your lovely feedback! We’re delighted to hear you found our service so pleasant and helpful. It really means a lot to us. The SW Team x

“The best online outlet for wigs that I’ve found. Having photos of customers in various styles /colours is really helpful in identifying what would suit my needs.”

Helpful Report

What a fab 5* review! Our customers are Simply The Best! We are so pleased you are happy with our service and styles on offer. The SW Team x.

“For me, the petite size is the only one that fits. If I did have a gripe, it would be the lack of choice in that size.”

Helpful Report

Thank you for your 5* review! We are so proud to offer our customers over 221 petite size wigs on our website. Please do let us know if we can help you find your next style and our team will be happy to assist you! The SW Team x

Simply Wigs is rated 4.8 based on 15,236 reviews