Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 14,418 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 14,418 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Simply Wigs 5 star review on 5th December 2025

628

Anonymous

Anonymous // 01/01/2019

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“Delighted with my “hat” just exactly what I wanted BUT you need to look at your packaging far too elaborate (very smart) but totally unnecessary in this day and age with all our problems with climate. Would cut down on your costs. Tissue paper totally enough.”

Helpful Report

Thank you Maire for your review. It's lovely to know you are happy with your purchase! Thank you also for your feedback on the packaging, we will be sure to pass this on to the correct team. All the best, SW Team

“Direct! Easy to order! Pictures true to life! Nicely packaged: attention to detail! The sweet in the box is a nice personal touch - which is the reason I returned to buy on this site. Get what you pay for.”

Helpful Report

Thank you for your lovely review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and have been happy with your purchases :) All the best, SW Team

“As always very prompt delivery great service thanks guys !”

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Thank you Shirley for your lovely review, we really do appreciate it! We do hope to hear from you again soon, SW Team

“Excellant service”

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Thank you Melanie for your excellent review, we really do appreciate it :) Hope you enjoy the rest of your day, SW Team

“Another lovely wig. Just perfect. Thank you very much.”

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Thank you Hannah for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your recent purchase! All the best to you, SW Team

“I have bought a few wigs from this outlet more than happy with my purchases would highly recommend them if you are experiencing hair loss of any kind love the blonde colours”

Simply Wigs 5 star review on 11th July 2023

Helpful Report

Thank you Ruby for your kind review, and for sharing your purchase with us, you look amazing! We are so delighted to hear you are happy with your new style, and you would recommend our services to others :) All the best to you, SW Team x

“Love my hair scrunchey it's made it quick and easy to do plus given me a bit more confidence fully recommend”

Helpful Report

Thank you Rebecca for your fab review, we really do appreciate it. We are so delighted to hear you are happy with your new hairpiece, and would recommend this to others! All the best, SW Team

“Such friendly staff and so helpful”

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Thank you Sue for your lovely review, we really do appreciate it! Hope you enjoy the rest of your day, SW Team

“Every person I’ve had contact with from Simply Wigs have been genuinely helpful. Nothing is too much trouble. The wigs are first class as is the delivery time and entire customer experience. Would recommend in a heartbeat!”

Helpful Report

Thank you Mac for your kind words, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and would recommend our services to others! We hope you enjoy the rest of your day, SW Team x

“Super costumer service. Very helpful and understanding 🙂”

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Thank you Gabriella for your fab review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us :) All the best, SW Team

“Great service very efficient and quick delivery”

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Hello Helen. Thank you for your review. We are incredibly sorry to hear your order was damaged in transit. I can see that we have now organised for a replacement to be sent out to you :) All the best, SW Team

“Simply Wigs is great. Their website is easy to navigate with a great selection of wigs at good prices. Each wig has a comprehensive descriptions and the 360 degree view and customer photos are so helpful when making a choice. If you do need to contact them for some advice everyone is very friendly so helpful. First class”

Helpful Report

Thank you Jilly for your brill review, we really do appreciate it. We are so delighted to hear you are happy with your experience with us, and find all information provided to be useful :) You know where we are, if you require any assistance in the future. All the best, SW Team

“Excellent customer service. Very fair returns policy. Competitively priced, quality products and user friendly website. Also, very helpful, efficient and friendly when contacted by phone or email. I am confident and happy to recommend Simply Wigs, and I would not go anywhere else to purchase my wigs xx”

Helpful Report

Thank you Wendy for your excellent review, and for recommending us, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers. It really is lovely to know you would be happy to purchase from us in the future! We do hope to hear from you again soon, SW Team

“The choice is good and the communication. The wig I ordered I kept but didn’t really look like the photo on the model ! I’m guessing it had been restyled and then photographed.”

Helpful Report

Thank you for your fab review, we really do appreciate it. We do always recommend that you take a look at the 360 view before purchasing a style, as you will find the model's image will have been styled for the photograph. If you require any assistance in the future, please do contact us! SW Team

“Great service and a super range of products. Delivery is always prompt and items beautifully packaged.”

Helpful Report

Thank you Tracy for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your Simply Wigs experience! All the best to you, SW Team

“I’ve had no luck with previous wigs but these were great! I ordered 3 and kept 2. They really fit well and comfortably. I look fab. I can’t believe just how well the colours came out. Most important is the fit. Not tight but still firm. And the return service was faultless. I highly recommend and will purchase from them again.”

Helpful Report

Thank you Rachel for your kind words, and for recommending us, we really do appreciate it. We are so delighted to hear that you are happy with 2 of the styles on your order, and you have enjoyed your experience with us! We do look forward to hearing from you again soon :) All the best, SW Team

“I bought this item , tried to call as it’s not the right colour and have had no response at all. So it’s still sat in its bag. Complete east of money.”

Helpful Report

Hello Melissa. Thank you for your review. We are incredibly sorry to hear you were unhappy with your purchase, and were unable to contact us at the time. I can see that my colleague had been in touch, and your order has been refunded in full. If you do require any assistance in choosing an alternative, please do contact us, we are always here to help. SW Team

“I wanted to order the shampoo set but I don't have PayPal.A kind lady told me I could use my debit card.Delivery was good I knew when it would arrive.Thank you simply wigs hope to use you again in the future 🙂”

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Thank you Pamela for your lovely review, we really do appreciate it. We are so delighted to hear you are happy with your purchase, and you enjoyed your experience with us! We do hope to hear from you again soon, SW Team :)

“I Ordered a Gisela Mayer ginger comfort lace wig and I love it as it is soo comfortable & also very light! I've always had excellent service & it is always packed beautifully- thank you 😊”

Simply Wigs 5 star review on 10th July 2023

Helpful Report

Thank you Judy for your fab review, and for sharing your purchase with us, you look amazing! The style on the Ginger wig is incredibly natural, and gives a natural wave throughout (and suits you well!). Thank you also for your kind comments on the service you have received, as the team do strive for excellence. We do hope to hear from you again soon, SW Team

“Excellent”

Helpful Report

Thank you Moira for your excellent 5 star review! All the best, SW Team

Simply Wigs is rated 4.8 based on 14,418 reviews