Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,248 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,248 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 5 star review on 19th October 2026

625

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply wigs is simply wonderful. They are very helpful and I would not buy from any other company. I have been able to exchange my unworn purchases within 14 days. They keep you well informed if your wig is on back order. Thank you so much. 😊”

Helpful Report

Thank you Susan for your brill review, we really do appreciate it. We are so happy to know you have enjoyed your experience with us, and have been well informed of your order status. We do hope to be hearing from you again soon, SW Team!

“Simply Wigs never fail to be helpful, friendly and efficient. Always excellent service 😊”

Helpful Report

Thank you Caroline for your excellent review! We are so happy to hear you have enjoyed your Simply Wigs experience. :) All the best, SW Team

“I am new to wig wearing but leapt in and purchased 2 wigs from simply wigs - I found the service to be excellent. One of the wigs was out of stock and I was able to quickly change my order. I have found the webpages to be extremely helpful and the insights /advice of other wig wearers really helpful”

Helpful Report

Thank you Anne for your excellent review, we really do appreciate it. We are so happy to hear you found the website to be helpful. The Customer Service team are always happy to assist their customers, so it's lovely to know this was done quickly. :) All the best to you, SW Team

“I have probably bought nine or ten different wigs from Simply Wigs over the years and have always recieved outstanding customer care. The service and the wigs can't be faulted. An excellent company to deal with.”

Helpful Report

Thank you Carole for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, and loved your purchases over the years! Hope you have a lovely rest of your day, SW Team

“Returned did not suit me”

Helpful Report

Hi Cynthia. We're sorry to hear you found your order unsuitable. If you require any assistance in choosing an alternative, please do contact us on 01484 844557 - we are always here to help. SW Team

“Quality service and product”

Helpful Report

Thank you for your kind review, we really do appreciate it! All the best, SW Team

“Ordered dimple synthetic oil. Ordered and arrived in timely manner”

Helpful Report

Thank you Rebecca for your fab review! We are so delighted to hear you are happy with the speedy delivery from us. All the best, SW Team

“Wig cap was just what we needed. My son has very long thick hair and needed the cap to hide his hair under a wig. it all fit, to my amazement . I found the website very helpful and would definitely check Simply Wigs first next time I need something wig related.”

Helpful Report

Thank you Susanne for your fab review, we really do appreciate it. We are so delighted to hear you found the wig cap to be suitable for your son's needs. All the best to you, SW Team

“I always purchase on line. The website catalogs and ordering process are always first class. It feels like a personal service even down to the colourful wrapping of each purchase.”

Helpful Report

Thank you for your wonderful review, we really do appreciate it. The team do like to provide a personal but professional service for their customers, so it is lovely to know you have enjoyed your experience with us. We do hope to be hearing from you again soon, SW Team

“I have thinning hair due to cancer treatment and have purchased several wigs and enhancers from Simply Wigs. I wear something everyday and feel glamorous and comfortable. I've had lots of great comments so far. Once I've put on whatever piece I'm wearing in the morning within five minutes I've forgotten about it. I've had excellent service from Simply Wigs and will definitely be buying some more.”

Helpful Report

Thank you Lorraine for your fab review, we really do appreciate it. We are so delighted to hear you have been happy with your purchases from us, and you feel glamorous and comfortable everyday! The team do strive for excellence, so we will be sure to pass on your kind comments. All the best to you, SW Team

“I wanted to buy a wig but wasn't sure about the details so I phoned and asked questions and the lady told me all she could. I felt more sure then of what I was buying. Thank you. I can't wait for my wig to arrive. X”

Helpful Report

Thank you Constance for your lovely words! The Customer Service team do go above and beyond to help their customers, so it is lovely to know you have enjoyed your experience! Please do let us know, how you get on. :)

“Been dealing with Simply Wigs for a few years & cannot fault them, nothing is too much trouble, excellent service 😄”

Helpful Report

Thank you for your excellent review and custom, we really do appreciate it. We are so delighted to hear you have been happy with your Simply Wigs experience over the years! Hope you have a lovely rest of your day, SW Team :)

“The wig I ordered did not suit me and I wished to return it. I rang the office, who were most helpful. Gives me confidence to order online.”

Helpful Report

Thank you Yvonne for your brill review! We are so delighted to hear you found the returns process to be easy and simple! If you require any assistance in choosing an alternative, please do let me know. SW Team

“Excellent service, helpful staff who are a pleasure to speak with.”

Helpful Report

Thank you for your excellent review, we really do appreciate it. The team are always happy to speak with customers on the telephone, so it's lovely to know you had enjoyed your experience! All the best, SW Team

“Service extremely good and loved the added touch of a boxed chocolate. Will definately order from them again. Rosina”

Helpful Report

Thank you Rosina for your fab review, we really do appreciate it. It's lovely to know you had enjoyed your Simply Wigs experience (especially the chocolate treat!). We do look forward to hearing from you again soon, SW Team

“Great customer service. Delivery time was exceptional. Lovely quality wig and at a reasonable price.”

Simply Wigs 5 star review on 16th February 2024

Helpful Report

Thank you Deborah for your excellent review, and for sharing your purchase with us - you look amazing! We are so delighted to hear you are happy with your Simply Wigs experience! All the best to you, SW Team

“My first time visiting Simply Wigs and was more than impressed with the welcome and professional nature of the company. I was put at ease immediately. Would certainly recommend anyone who is in need of help and guidance when choosing a wig.”

Helpful Report

Thank you Jennifer for your lovely review, and for recommending us - we really do appreciate it. We are so delighted to hear you have enjoyed your first Simply Wigs Shop experience, and felt at ease. We will be sure to pass on your comments to the Shop Consultants :) All the best, SW Team

“Ever since I discovered Simply Wigs I've never been disappointed with the toppers I've had and the lovely friendly service and friendlypeople there in Slaithwaite. Nobody could go wrong choosing toppers, wigs or accessories from Simply Wigs. They go out of their way to be helpful. Well done ladies and the whole team. 👏😍XX”

Helpful Report

Thank you Rita for your kind words, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. If you do require any assistance in the future, please do contact us! SW Team x

“Friendly, helpful staff and a very efficient service.”

Helpful Report

Thank you Pat for your kind review, we really do appreciate it. It is wonderful to know you are happy with your Simply Wigs experience! All the best, SW Team

“Always very satisfied with my purchases, beautifully packaged and will be ordering again very soon.”

Helpful Report

Thank you David for your kind review, we really do appreciate it. We are so delighted to hear you have been enjoying your Simply Wigs experience! All the best, SW Team

Simply Wigs is rated 4.8 based on 15,248 reviews