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Simply Wigs Reviews

4.8 Rating 15,272 Reviews
96 %
of reviewers recommend Simply Wigs
4.8
Based on 15,272 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
“I have been using Simply Wigs for some years and have always found them very helpful, professional and empathetic. It can be a very stressful process when looking for a wig but the website is very easy to navigate and the 360 degree view facility, is so helpful along with all the detailed information. The ordering system is not complicated and you are kept updated regularly with regards to your delivery. Love the packaging and my chocolate. I would have no hesitation in recommending this company to anyone. Well done to all the team.”
Helpful Report
Thank you Jennifer for your wonderful review, and for recommending us - we really do appreciate it! We are so delighted to hear you are happy with your Simply Wigs experience, as the team have ensured they have provided as much information on the website on each product. We will be sure to pass on your lovely comments to all the team! All the best to you, SW Team x
“Great choice of wigs and fabulous service in terms of delivery, telephone advice and refunds in the event of your choice not being quite right. One tip though - if you want an appointment at the shop - book well ahead - these guys are busy!”
Helpful Report
Thank you Diane for your lovely review, we really do appreciate it. It's so lovely to know you have enjoyed your experience with us :) Your are right! The shop can be incredibly busy at times, so it is best to book well ahead. Hope to speak with you again soon, SW Team x
“Very good service. Kept me informed regularly as ordered 3 and 2 came from America. Good quality. Would recommend simply wigs”
Helpful Report
Thank you Linda for your fab review, and for recommending us - we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience, as the team do strive for excellence. All the best to you, SW Team
“the wigs from Simply Wigs are the best. I have been ordering since Years. Laura has helped me to get through. everythin easy . Tax was collected directly from the Postman at my door. everythin fine .thank you Laura”
Simply Wigs 5 star review on 8th February 2024
Helpful Report
Thank you Heidi for your kind review, we really do appreciate it. It's so wonderful to know you have enjoyed your Simply Wigs experience, as Laura is always going above and beyond for her customers; we will be sure to pass on your comments. All the best to you, SW Team
“Always helpful & professional, will continue to use them.”
Helpful Report
Thank you Charles for your brill review! We are so delighted to hear you have enjoyed your Simply Wigs experience, and will be happy to visit us again :) All the best, SW Team
“I bought a wig from Simply wigs to wear for a show - so relatively trivial compared with most people who need to wear wigs. But the advice given was absolutely brillian, delivery was really fast and the quality excellent. More recently I bought another wig which turned out to be completely wrong for me. The return service was also exemplary. The customer service lady understood immediately why I needed to return the wig. Return and refund was extremely fast. I will buy another in due course and would suggest you don't need to try any other company as the choice is also fantastic!!”
Helpful Report
Thank you Nicky for taking the time to write such a wonderful review, we really do appreciate it! We are so delighted to hear that you have enjoyed your Simply Wigs experience, as the team do go above and beyond for their customers' needs. If you do require any assistance in choosing an alternative, please be reassured that we are here to help. Have a lovely rest of your day, SW Team x
“First ever purchase. Great communication and swift delivery.”
Helpful Report
Thank you for your fab review! We are so delighted to hear you have enjoyed your first experience with us. We do hope to hear from you again soon, SW Team
“Simply Wigs are a lovely company with a fabulous team..great to talk to on the phone..fast delivery..would highly recommend.”
Helpful Report
Thank you Patricia for your kind review, and for recommending us - we really do appreciate it. The Customer Service team love to help out on the telephone, so we will be sure to pass on your lovely comments :) All the best to you, SW Team
“Purchased some tape, received it two days later. Excellent service”
Helpful Report
Thank you for your excellent review! We are so happy to hear you are happy with your recent order, and received this quickly. All the best, SW Team
“Arrived very quickly and was beautifully wrapped.”
Helpful Report
Thank you for your fab review, we really do appreciate it! It is wonderful to know you have enjoyed your Simply Wigs experience. All the best, SW Team
“The wig is very good. It fits well and very comfortable to wear”
Helpful Report
Thank you Catherine for your brill review, it is very much appreciated! It's so lovely to know you love your new purchase :) All the best to you, SW Team
“Fantastic wigs!! 😘”
Helpful Report
Thank you Meryl for your brill review! We are so delighted to hear you are happy with the selection of styles on offer :) Hope to speak with you again soon, SW Team
“Brought this for my wedding. Expensive but good quality”
Helpful Report
Thank you Lydia for your brill review, we really do appreciate it! It's so wonderful to know you love your purchase, and was suitable for your big day :) Hope you enjoy the rest of your day, SW Team
“Excellent service and beautifully presented - really impressed. Will definitely use them again.”
Helpful Report
Thank you for your excellent review! It's so lovely to know you have enjoyed your experience with us. We do look forward to hearing from you again soon, SW Team x
“Always a pleasure to deal with Simplywigs. A great selection of wigs and customer care excellent .”
Helpful Report
Thank you June for your excellent review, we really do appreciate it. We are so delighted to hear you have enjoyed your Simply Wigs experience! All the best to you, SW Team
“Excellent choice of wigs,friendly service”
Helpful Report
Thank you Michelle for your excellent review, we really do appreciate it! All the best to you, SW Team
“Excellent and exceedingly caring attention given to my wife at a very delicate time. You could not ask nor expect more.”
Helpful Report
Thank you Anthony for your excellent review, we really do appreciate it. It's so lovely to know the team we able to help your wife through this time - we will be sure to pass on your comments :) All the best to you both, SW Team
“Very helpful company and great selection of products. Orders are dispatched quickly and refunds proceeded swiftly. Product descriptions highly detailed and pics of customers wearing wigs is very helpful with selecting items to suite your face. Really wish there was a specific box describing the density would save considerable time when searching.”
Helpful Report
Thank you Maggie for your lovely review, we really do appreciate it. We are so delighted to hear you have been enjoying your Simply Wigs experience, and found all information on the website to be useful. :) We will be sure to also pass on your feedback, but please do let us know if you do require assistance in searching for styles - we are always here to help. All the best, SW Team
“Excellent service and very helpful staff. This is my second Purchase and hopefully there will be more.”
Helpful Report
Thank you Larraine for your excellent review. The team do go above and beyond for their customers' needs, so it is wonderful to know you have enjoyed your experience with us. We do hope to hear from you again soon, SW Team x
“I have never experienced any problems with this company, they always deliver as promised. Fortunately I’ve never had to return a piece so can’t comment on their returns policy. I like it that they offer a discount for customers who send in photos of their purchases 👍”
Helpful Report
Thank you for your kind review, we really do appreciate it. We are so delighted to hear you have loved your Simply Wigs experience, as the team do go above and beyond for their customers :) We would of course love to see your purchases too, if you would be happy to send us some pictures! All the best to you, SW Team
Simply Wigs is rated 4.8 based on 15,272 reviews