Simply Wigs Reviews

Name: Simply Wigs
Address: Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, Unit 2a/2e Spa Fields Industrial Estate, New Street, Slaithwaite, United Kingdom
Rating: 4.83

4.8 Rating 15,263 Reviews

96 %

of reviewers recommend Simply Wigs

4.8

Based on 15,263 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Simply Wigs 3 star review on 20th October 2026

626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having ordered products from Simply Wigs, I received them three days later. Good prompt service.”

Helpful Report

We’re so pleased your order reached you quickly and that you were happy with our service. Thank you for taking the time to share your lovely feedback! The SW Team x

“For many years now I have been ordering my wigs from Simply Wigs. They provide an excellent & friendly service. I suffer from alopecia & dont know how I’d manage without Simply Wigs. I have many complimentary comments about my ‘hair’ & they can never believe me when I tell them it’s a wig, which gives me confidence.”

Helpful Report

It means so much to hear that Simply Wigs has been part of your journey for so many years. We’re delighted your wigs give you confidence and that you receive so many lovely compliments! Thank you for trusting us and for your continued support. The SW Team x

“Fabulous company to deal with”

Helpful Report

Thank you so much for your fabulous 5-star review! We’re delighted you’ve enjoyed dealing with us and truly appreciate your support. The SW Team x

“Excellent service and very prompt delivery. Liked the chocolate! Linda”

Helpful Report

Thank you, Linda! We’re delighted you were happy with the service and speedy delivery - and we’re especially glad you enjoyed the little chocolate treat! The SW Team x

“Thankyou for the prompt service and delivery.”

Helpful Report

It’s a pleasure! We’re so pleased you were happy with the prompt service and delivery. Thank you for taking the time to leave us a review. The SW Team x

“Ordered some products they came about a week later. Everything was perfect. Quick and efficient.”

Helpful Report

We’re delighted everything arrived safely and was just as you hoped! Thank you for your kind feedback - we’re so pleased you found our service quick and efficient. The SW Team x

“Simply Wigs are amazing. A trustworthy online site. Also a shop to visit if you live in that area which I don’t. You can phone and speak to friendly staff anytime. You can try the wigs and return if they don’t suit you but I’ve always kept them. I highly recommend them the only place I would buy hairpieces from. Just brilliant.”

Helpful Report

Your wonderful feedback has made our day! We’re so pleased you trust Simply Wigs and have always found our team friendly and helpful. It’s fantastic to hear that every hairpiece has been a keeper too! Thank you so much for your continued support and recommendation. The SW Team x

“Absolutely love this wig previously bought dark brown but much prefer chocolate swirl. I get so many compliments on my ‘hair’ :)”

Helpful Report

We’re thrilled you’re loving your Chocolate Swirl! It sounds like you’ve found a real favourite, and those compliments are so lovely to hear. Thank you for sharing! The SW Team x

“I find them very helpful. I’ve had no problems with a return either. I recommend Simply Wigs as the best online wig store.”

Helpful Report

Thank you for your wonderful recommendation! We’re so pleased you’ve found our team helpful and that your returns experience has been hassle-free too. Your support means so much to us! The SW Team x

“Excellent service speedy delivery have used for 10 years”

Helpful Report

A huge thank you for your 5-star review and for being with us for 10 years! We truly appreciate your continued support and are delighted to keep providing a speedy service. The SW Team x

“Excellent service on the item I ordered from you.Thanks”

Helpful Report

Thank you for your lovely feedback! We’re so pleased you were happy with your order and the service you received. The SW Team x

“I have always found everyone very helpful and accommodating.”

Helpful Report

That’s so lovely to hear! We’re always happy to help and really appreciate you taking the time to share your kind words. The SW Team x

“Quick service and lovely to deal with”

Helpful Report

We’re delighted you found our service quick and friendly! Thank you for taking the time to leave such lovely feedback. The SW Team x

“Simply Wigs staff have been helpful courteous and efficient all through my purchase would not hesitate to order from them in the future…”

Helpful Report

Thank you so much for your kind words! We’re thrilled to hear our team made your experience helpful and seamless. We’ll be delighted to welcome you back whenever you’re ready for your next purchase. The SW Team x

“I've moved to Simply Wigs from another company because I love their customer service and customer photos!”

Helpful Report

It’s lovely to have you with us! We’re delighted that our customer service and real-life customer photos have helped make the switch an easy one. Thank you for choosing Simply Wigs! The SW Team x

“User friendly website, helpful advice when requested, competitive prices, good communication throughout the ordering and delivery process. Thank you”

Helpful Report

We really appreciate your lovely feedback! It’s great to know you found our website easy to use and our service helpful from start to finish. Thank you for choosing us! The SW Team x

“I purchased a Raquel Welch Breeze wig a month ago. This is my for ever wig because it's so natural to my own hair which I unfortunately lost due to chemotherapy 14 years ago. I always buy them from Simply Wigs, their service is first class. I try to purchase them online then I can deduct the vat at the time of ordering. If for any reason I need to telephone the customer service department they are so very helpful a pleasure to deal with.”

Helpful Report

It’s wonderful to hear how much you love your Raquel Welch Breeze, and we’re so pleased it feels like such a natural fit for you. Thank you for your kind words about our team and service too - it truly means a lot to us. The SW Team x

“The little box with a chocolate in was a lovely uplifting gesture. THANK YOU”

Helpful Report

We’re so glad the little chocolate box brought a smile! Thank you for your lovely feedback. The SW Team x

“Have purchased many wigs from simply wigs and find that customer service is second to non. The staff are extremely helpful and if you do purchase something you feel is not you they will accept a return enabling you to find the one that you are completely happy with. I have found my favourite and not many people know I have to wear wigs (only those I tell) I will happily keep on purchasing but perhaps change colour to age gracefully lol”

Helpful Report

What a lovely 5* review - thank you so much! We’re delighted you’ve found your favourite and that you feel so confident wearing it. And we completely agree, a little colour change can be a lovely way to embrace the years! Thank you for your continued support, it really means a lot to us. The SW Team x

“Very professional company and very courteous service. Always keep you up to date with order situation and deliver when they say they will. They are my go to company every time”

Helpful Report

Knowing we’re your go-to company means so much to us! Thank you for highlighting our service and communication - we’re delighted we can always keep you informed and deliver as promised. The SW Team x

Simply Wigs is rated 4.8 based on 15,263 reviews