Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,316 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,316 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Shiply 5 star review on 19th August 2026

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tutto ok. +++++”

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Posted 11 months ago

“Wasted a whole day waiting for the delivery. No time slot was given, although their arrangement prior to my accepting their quote was that a 3 hour time slot would be given and 30 minutes prior to delivery, but there was neither. No answered telephone calls, until after 2pm and an eventual answered telephone call with the office saying that the company did not have my phone number. The two delivery drivers were exhausted when they eventually arrived at almost 8 o`clock in the evening. A whole working day lost in what is one of the most important weeks of my year. The stress of an American answerphone message is mind boggling and very different from the promises I received prior to accepting their quote. No complaints about the delivery drivers; they were delightful.”

Helpful Report

Posted 11 months ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 11 months ago

“Rob was excellent, great communication, went above and beyond, would highly recommend and definitely would use again”

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Posted 11 months ago

“All good thanks”

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Posted 11 months ago

“Bislang immer ein akzeptables oder sogar günstiges Angebot erhalten. Die Lieferungen wurden alle professionell abgewickelt. Werde ich gerne weiter in Anspruch nehmen.”

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Posted 11 months ago

“Sehr zu empfehlen! Abstimmung und Kontakt mit der Zentrale war immer flott und sachlich. Die Sprachbarriere mit dem Fahrer A. konnte mit Smartphone Übersetzer und einer gegenseitigen Freundlichkeit leicht überwunden werden. Seine Handgriffe zum Laden und Verzurren des Fahrzeugs waren professionell und vorsichtig. Auch wenn das Fahrzeug äußerlich nicht ganz neu aussah, hat es die Polizeikontrolle auf der Autobahn ohne Beanstandungen geschafft – auch hier half die Freundlichkeit mit den Polizisten. Meine einzige Änderungsempfehlung, wäre ein Schalter für die Elektrowinde. Also alles in allem tipptopp!”

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Posted 11 months ago

“Excellent communication , top notch service Would recommend to anyone ! 😀”

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Posted 11 months ago

“Tutto perfetto grazie a Cristian Din affidabilissimo bravo, complimenti Arrivato tutto perfetto a Maranello Grazie”

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Posted 11 months ago

“Worked out great. And Fast.”

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Posted 11 months ago

“Easy to use platform, good offerings, simple handling, will use it again!”

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Posted 11 months ago

“Muy bien, gran empresa y todo muy fiable!!”

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Posted 11 months ago

“Super fast response excellent customer service I can’t say enough positive things the whole experience was seamless”

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Posted 11 months ago

“Great experience, would use again”

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Posted 11 months ago

“It was my first experience and it didn't fail. Thank you, Shiply”

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Posted 11 months ago

“Good service. Although, I have not used any in this year.”

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Posted 11 months ago

“Very useful site, transport of large items has never been so reasonable”

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Posted 11 months ago

“Un placer, repetire!”

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Posted 11 months ago

“Excelente”

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Posted 11 months ago

“Pick up should have been 2-4 but arrived 6:30. two and a half hours late because of a flat tyre. Not good for a delivery firm. I had the option to change day but I lived 2 hours away so not feasible to go another day. I also had to arrange extra care for family member.”

Helpful Report

Posted 11 months ago

Hi Ava, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 11 months ago

“Very good, professional”

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Posted 11 months ago

Shiply is rated 4.5 based on 44,316 reviews