Shiply Reviews

Name: Shiply
Address: Shiply,Floor 3, 207 Regent Street, London
Rating: 4.54

4.5 Rating 41,279 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 41,279 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street
London
W1B 3HH

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299

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No conocía la plataforma y va muy bien. Solicitas lo que necesitas y te mandas ofertas y eliges la que más te convenga.”

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Posted 9 minutes ago

“Super pratique. Je recommande”

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Posted 37 minutes ago

“No puedo más que decir cosas buenas; rapidez en el envío, facilidad en buscar la mejor fecha y horario para la recogida y la entrega, amabilidad, profesionalidad. Un diez para vosotros”

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Posted 1 hour ago

“Good price, good communication, efficient organisation of pick-up and delivery. Recommended.”

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Posted 3 hours ago

“Worked well for me, a bit pricey, but got me what I needed - when I needed it.”

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Posted 12 hours ago

Hi Mark, It's great to hear that Shiply was able to meet your needs and deliver your items when you needed them. The quotes provided by transport providers on Shiply can vary depending on various factors, including the distance, the specific requirements of the job, and market conditions. While Shiply aims to provide a platform for competitive quotes, we understand that prices may not always align with local offers. We value your input and will continue to work towards providing a range of competitive options for our users. If you have any further questions or feedback, please don't hesitate to reach out to our friendly support team at support@shiply.com. Kind Regards, Steve

Posted 3 hours ago

“Dominick gets your property safely to your destination at a reasonable cost.”

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Posted 14 hours ago

“Shiply was very easy to use and they paired me up with the company Loadquick to tow my 28’ camper 9 hours to our cabin. Communication was very good between load quick, Shipley and the driver and camper got delivered in a timely manner and parked exactly where I wanted it! Driver even managed to get around very very tight corner at the cabin without incident. Great service and money well spent”

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Posted 18 hours ago

“Alles gut geklappt!”

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Posted 19 hours ago

“Good I like Shipley!!!”

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Posted 21 hours ago

“Parfait tout s’est très bien passé”

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Posted 1 day ago

“They showed up on time...loaded...and delivered the washing machine as tasked. I would use this company again and also recommend them.”

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Posted 1 day ago

“A data leak and apparently problems with the login process. I was able to access a lot of other people's data without any problems because I automatically accessed the supplier's account without wanting to, even though I only clicked on a reply button. I informed Shiply about this directly and received no response after more than two days. Very unprofessional and not trustworthy.”

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Posted 1 day ago

Hi Angele, We're deeply sorry to hear about the security issue you encountered on our platform. Protecting our users' data is of utmost importance to us, and we take such matters very seriously. We appreciate you bringing this to our attention. We are currently investigating this matter urgently to confirm the situation. Please be assured that we are committed to maintaining the highest standards of security and privacy. We will update you as soon as we have more information on this issue. If you have any further concerns or information to share, please email us at support@shiply.com. We appreciate your patience and understanding as we work to resolve this matter. Kind Regards, John

Posted 22 hours ago

“Grace Shipping is amazing! If I could give him 10 stars I would. Professional, on time, honest and kind. What a pleasure. Thank you Curtis!”

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Posted 1 day ago

“Very satisfied, good communications, will definitely use again. Thank you”

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Posted 1 day ago

“The guy who showed up to transport the furniture did a great job taking the time to wrap it and secure it for transport.”

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Posted 1 day ago

“These guys were great, I will use them again. They picked up my Harley in Florida, a little late but no big deal. They delivered it to Virginia, the next day by 5pm. They did a great job tieing it down.”

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Posted 1 day ago

“Very happy with Shiply, saved me almost $1000 shipping my car cross country! The shippers on the site are professional and helpful!”

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Posted 1 day ago

“Told 1-7 days for pick up. They eventually cancelled contract as they couldn’t find a driver and wasted 2 weeks. They were prompt with communicating and very polite, but “please be patient” did not reassure me at all.”

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Posted 1 day ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, John

Posted 22 hours ago

“Shipping my car went smoothly.”

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Posted 1 day ago

“HBTransit via Shiply was on point! I needed a new engine but couldn't make the 8 hour drive so I thought I'd give a shipping company a try. BOY AM I GLAD I DID! Not only were they awesome communicators, but got the job done quickly! The driver even made sure the product I purchased matched the product he was picking up! I highly recommend using this service again. A++++ job!”

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Posted 1 day ago

Shiply is rated 4.5 based on 41,279 reviews