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Shiply Reviews

4.63 Rating 24,718 Reviews
93% of reviewers recommend Shiply
Company Reviews
Read Shiply Reviews
78.79%
19475 Reviews
14.11%
3487 Reviews
2.16%
533 Reviews
1.57%
388 Reviews
3.38%
835 Reviews
Visit Website

Phone:
020 3137 2454

Email:
support@shiply.com

Location:
Shiply,Floor 3, 207 Regent Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Own Driver, Courier
delivery methods
Next Day
average delivery time
Greater than 94%
on-time delivery
Greater than 94%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Shau2255
Verified Buyer
"I needed a Motorbike transported from Birmingham to West Cumbria, the price and service was very good, lots of communication, can't complain."
Helpful Report
Posted 5 hours ago
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Anonymous
Verified Buyer
"Collected my wingback chair as planned. Plenty of communication regarding delivery, but did turn up half an hour earlier than the allocated time slot. Also, the delivery drivers were a little forceful when trying to get the chair through my front door which resulted in a scratch to my door. All in all, a no frills courier, but a much cheaper option than the likes of Parcel force etc."
Helpful Report
Posted 5 days ago
Nave227
Verified Buyer
"It was on his words delivery was spouse to be Friday but he delivered on Monday good understanding"
Helpful Report
Posted 1 week ago
Guyk11
Verified Buyer
"Good site. Received plenty of quotes. Reviews were helpful."
Helpful Report
Posted 1 week ago
K.we39
Verified Buyer
"First time user and it works well. Website edits what messages are shown which can make a communication with a delivery company difficult because you don't know if the messages get through. e.g. I mentioned times using numeric digits and the whole message was censored out. Would also like to be able to see past feedback messages about delivery companies for reference."
Helpful Report
Posted 1 week ago
Chri34153
Verified Buyer
"Found it a easy website, plenty of options to choose from Chris ajmi"
Helpful Report
Posted 2 weeks ago
Simo12337
Verified Buyer
"Easy to use and I was very happy with the courier I found"
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
"The unnecessary uncertainty surrounding the pickup timings was really annoying, especially as I had provided every cooperation possible. I still waited in virtually the whole day having been promised a morning pickup. A classic, this behaviour, and in spite of getting a feeble apology, late, did not mitigate this lazy and inconsiderate treatment. I made a fuss, complained, told them to promise an early pickup next morning. It worked. Their driver arrived bang on time. I gave him precise location instructions written out on a sheet of A4, to hand over to his boss. He forgot. I had to email another. That too got mislaid. So irritating to have to deal with careless people. On the plus side, once the big boss took over, things were great. He got it. Spoke to me. Was on the case. My goods arrived within the time window he’d offered, within two days. Excellent service. Totally happy - but they need to sort themselves out and pay attention to detail when they take on a customer."
Helpful Report
Posted 2 weeks ago
Cwhy2
Verified Buyer
"Company failed to collect item at agreed time and then lied to me saying it wasn’t ready when I had a txt to says they was in traffic and wouldn’t be collecting 🤷🏼‍♀️ But they Did delivery items safely and on time would I use again maybe"
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
"Good way of finding alternative quotes"
Helpful Report
Posted 2 weeks ago
Anonymous
Verified Buyer
"Shipley was fine but due to noncooperation if seller no collection was made"
Helpful Report
Posted 4 weeks ago
Yard48
Verified Buyer
"Easy to use, very prompt, will use again."
Helpful Report
Posted 4 weeks ago
Anonymous
Verified Buyer
"Good prices and great delivery time scale thank you"
Helpful Report
Posted 4 weeks ago
Aphl0
Verified Buyer
"Very prompt reply to emails and very good communication"
Helpful Report
Posted 1 month ago
Will8449
Verified Buyer
"Thank you for your service"
Helpful Report
Posted 1 month ago
Grob85
Verified Buyer
"Chose Cassandra as my carrier. All went very well"
Helpful Report
Posted 1 month ago
Angi1332
Verified Buyer
"Quotes came in quickly, and I was able to make an informed decision."
Helpful Report
Posted 1 month ago
Mail5504
Verified Buyer
"Great service & lots of quotes received, trouble was, that I was still bombarded with quotes after I had placed my order and paid the deposit. the delivery was fine though."
Helpful Report
Posted 1 month ago
Simm236
Verified Buyer
"Very good response when I posted my requirements. Also, the delivery was quicker than I was expecting at a reasonable price."
Helpful Report
Posted 1 month ago
Bria4332
Verified Buyer
"I have used Shipley on several occasions and although I had one unfortunate experience overall the service is good"
Helpful Report
Posted 1 month ago
Shiply is rated 4.63 based on 24,718 reviews
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