Shiply Reviews

Name: Shiply
Address: Shiply,Floor 3, 207 Regent Street, London
Rating: 4.54

4.5 Rating 41,270 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 41,270 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street
London
W1B 3HH

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Renay

298

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gute Möglichkeit Transporte zu buchen”

Helpful Report

Posted 21 hours ago

“Very happy about the interaction with Mamad, and thankful to Shiply to have facilitated the contact with him.”

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Posted 23 hours ago

“Everything went well. With ease I was able to upload my request and followup with offers from various vendors. What I did not like is that you charge 30% as conveyance fees, which according me is a very high percentage.”

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Posted 1 day ago

“Bueno y rapido”

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Posted 1 day ago

“Die Vermittlungsgebühr ist Viel zu Hoch”

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Posted 1 day ago

“remove prior review, the item made it to destination and customer was happy.”

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Posted 2 days ago

“I’ve used Shiply multiple times to move items, and overall, my experience has been positive. Shiply acts as a broker, connecting customers like me with independent transport companies. Some of these companies have been excellent, providing timely and efficient service. However, I’ve encountered a few less-than-stellar ones as well. Despite this, I appreciate Shiply’s role in streamlining the process and obtaining competitive quotes. Overall, I’d rate Shiply 4 out of 5 stars for its convenience and effectiveness.”

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Posted 2 days ago

“Ich war erst skeptisch über eine Plattform jemand zu beauftragen, aber alles hat tip top funktioniert. Nur der Kontakt stop nach Anzahlung nervt. Die Plattform brauch zu lange um den Kontakt wieder freizuschalten. Sonst alles super”

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Posted 1 week ago

“Bien content de cette application qui permet avec facilité de trouver un transporteur à des prix correct”

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Posted 1 week ago

“Good service to get estimates from car carriers”

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Posted 1 week ago

“Shiply must have a customer car number. Some reviews are extremely bad so customer doesn’t know where to go if something goes wrong”

Helpful Report

Posted 1 week ago

“Two pieces of antique furniture delivered by different guys, one was fine the other was damaged despite being well packed, so if shipping fragile stuff it's a bit of a gamble. As regards the so-called insurance, you want to read the terms - which you have to ask Shiply for, they're not on the website that I can see - and you'll find that there's a lot of stuff they don't cover, like antiques, and the goods have to be packaged and inspected at each end which is impossible if you've bought something a hundred miles away. I won't bother with the insurance again, I think it's a bit of a con. However, will happily use Shiply again.”