Shiply Reviews - Read 28,878 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.22 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Shiply 5 star review on 19th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery OK but driver got lost and had difficulty understanding my directions.”

Posted 14 minutes ago

“found shiply very helfful in fulfilling my reqiurments ,although i thought there services where a little expensive”

Posted 18 minutes ago

“Great little app. Helped to get off a few sticky blinders.”

Posted 33 minutes ago

“Helped get me a good deal on a heavy load - £250 from regular courier, I paid £72”

Posted 5 days ago

“Good efficient service as I was a bit worried about giving my furniture to strangers to transport the items to Scotland and not deliver for a few days but it was great and communication second to none”

Posted 6 days ago

“Shiply was very good at finding various prices for the delivery I needed.”

Posted 6 days ago

“Collected on time but took 10 days to deliver but still in good condition
Good price and pleasant driver
I should have checked a delivery date”

Posted 1 week ago

“Fine coordinating website. Our carriers were constrained by bad weather but even allowing for this, were slow and ended up completing delivery at 22.50 hrs! But it all got there safely, undamaged and well priced”

Posted 1 week ago

“Amazing guy, really helpful, and while shiply is a bit awkward to use (and take a fair chunk from the shippers) I think I'd use it again simply because the shipper - Liam98 - was so outstanding.
A note to the developers - I realise this is a fairly new platform, but there is a lot you need to iron out for usability and fairness to make it attractive.”

Posted 1 week ago

“good service, several offers.”

Posted 2 weeks ago

“Good service , good communication”

Posted 2 weeks ago

“The services were good and the collection/delivery was carried out when promised - what more can we ask??”

Posted 3 weeks ago

“Good way to invite quotes from independent couriers for the transportation of your goods. Very easy to use. Only criticism is that the aren’t able to offer a different address for collection or pickup beyond 2 miles from that which you entered for the quote even when agreed by the courier. Would be better if changeable up to 10 miles with somewhere for agreed courier to agree the amendment. Other than that very good and would use again.”

Posted 3 weeks ago

“shiply is good as it gives customers options and we get to choose the best”

Posted 3 weeks ago

“Easy to navigate, some very quick responses, the entire process was smooth.
But do be cautious and check out those who respond - this is a quoting site, not a recommendation or testimonial.”

Posted 3 weeks ago

“Really quick pleasant service. The only thing is that i wish Shiply had told me that the actual collection would be by a different named company as it was confusing to have two lots of emails asking for my details. However, very good service and quick communication.”

Posted 3 weeks ago

“Needed a price for a heavy item of furniture from Bedfordshire to Norwich. Had some way out quotes but also decent ones within price range of customers enquiry.
Good service from driver, turned up earlier than expected. Kept in contact with customer. Collected and dropped off same day.
Would use Shiply again”

Posted 1 month ago

“Very good service”

Posted 1 month ago

“Delivered fine.”

Posted 1 month ago

“The website was informative, and quotes arrived quickly and a good choice.”

Posted 1 month ago

Shiply is rated 4.60 based on 28,878 reviews