Shiply Reviews

4.6 Rating 32,000 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.6

Based on 32,000 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use service and has always come through when I need large items shipped.”

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Posted 4 hours ago

“First time using shipley, found it hard at first to understsnd the process as i was receiving too many emails and text messages but got sorted in the end, would prob use again”

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Posted 17 hours ago

“Just few problems as their truck broke down but resolved, communication could be better but a happy customer now.”

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Posted 4 days ago

“Very nice site to check alternatives for shipping (in my case, a truck). The only bad part is that it seems like most of the shipping companies are charging the same rate per mile almost to the penny.”

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Posted 4 days ago

“A slight delay but very good service and one of the cheapest company. Claire”

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Posted 4 days ago

“Did not realize deposit goes to shiply and remaining balance has to be paid with a different form or payment.”

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Posted 4 days ago

“Don’t like the price intercept in messaging. Otherwise great”

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Posted 5 days ago

“Wish I had left more detailed info on the refrigerator I wanted moved. I don't know how to upload pictures so more details for the mover would have helped.”

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Posted 5 days ago

“Was afforded the opportunity to choose among several shippers,I would recommend and use your company again,a positive experience for me.”

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Posted 1 week ago

“A good range of offers made promptly, which resulted in a good offer and collection as agreed.”

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Posted 1 week ago

“Had my daughters furniture and goods shipped. All other shipppers were 2k+ and Shipley connected me with an individual who did it for 580”

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Posted 1 week ago

“The site worked well. Facilitated my search and had a positive result with no issues.”

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Posted 1 week ago

“Shiply made the effort to supply me with bids of best price for my needs.”

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Posted 2 weeks ago

“I have used Shipley in the past and it has worked out well. I am using it again to transport goods from France back to the uk, I am hoping to have that same good service that I have experienced before.”

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Posted 2 weeks ago

“The delivery service was good and the goods arrived as advised . The communication could be better.”

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Posted 2 weeks ago

“Very easy to use, and good for quotes (especially once you let the bidding war begin)”

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Posted 2 weeks ago

“Meine Motorrad ist gut und ohne Beschädigung angekommen. Preis / Leistung ist o.k. Mit der Kommunikation hapert es a bissal. Erst länger nichts gehört. Dann hats funktioniert. Sprechen ungarisch. Google Übersetzer machts möglich. Bitte in Zukunft gleich nach Auftragsannahme melden. Vielen Dank und alles Gute.”

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Posted 2 weeks ago

“expensive but provided lots of options and made the process simiple”

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Posted 3 weeks ago

“Using Shipley worked ok, providing a good selection of quotes and giving access to professional removal companies. However there seems to be a delay in gaining responses which can complicate matters. The company we chose were professional and competitive which made up for the elongated process.”

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Posted 3 weeks ago

“Kendall was great. She and her co worker keep me advised of the shipping status throughout the delivery procesd.I would consider using her services in the future”

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Posted 3 weeks ago

Shiply is rated 4.57 based on 32,000 reviews