Shiply Reviews - Read 29,853 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.22 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used Shiply for the first time recently to transport a chair from Cornwall. I found the site easy to use and received various competitive quotes very quickly.”

Posted 4 days ago

“Very helpful in helping me secure the courier and the way that they assisted me with my inquiry. Thanks a lot.”

Posted 4 days ago

“Used Shiply for collection and deliver back a Lawn Mower All went okay.We were kept informed .”

Posted 5 days ago

“The service is very useful but the commission seems excessive.”

Posted 5 days ago

“Easy to use and found a decent delivery service. Be warned you'll be inundated by some ridiculous quotes, but there WILL be some decent/honest ones in there! Got loads of options really quickly, would definitely use again!”

Posted 1 week ago

“Quite happy with service”

Posted 1 week ago

“Wide range of prices and availability”

Posted 1 week ago

“Nice easy way to find the service i needed. But did keep getting quotes from companies i had already rejected. Would definitely use the site again though.”

Posted 1 week ago

“Great idea but the courier I used took over 3 weeks to collect my parcel and then delivered it in 2 parts when it should have all arrived together”

Posted 1 week ago

“Transport effectué par France Transport. Excellente prestation avec un Arrimage conforme, une prise en compte des contraintes des expéditeurs et destinataires, et un dialogue permanent. Société que je recommande.”

Posted 1 week ago

“The Shiply site is excellent for offering a large number and wide & varied selection of carriers/transporters of goods. Just be careful that the carriers are specialists in transporting specific goods if needed. I.E. valuable classic motor cycles. You don't want a 'man in a van' for that, select a professional motor cycle transportation company.”

Posted 3 weeks ago

“Great site and efficiently organised”

Posted 4 weeks ago

“Worked surprisingly well, fairly easy to use.”

Posted 4 weeks ago

“The website provide Easy to arrange the job. But the carrier would ask for more when they delivered at the door. They had increased once of £50 when they were informed the stairs (6) in the front door. A bit disappointed on this only.”

Posted 4 weeks ago

“Hi, must amend my review. Rafique123 actually charged £79, rather than the £59 owed for delivery. I mistakenly blamed them in my first review to you for charging over £90, but it was still £20 over.”

Posted 1 month ago

“My first time using Shipley, it's really great I like the process, it opens up so many options if you're buying from a distance, I would definitely recommend. It took a while for my courier to confirm a pick up time, where as I would have preferred a quicker slot confirmation. They were really efficient and polite”

Posted 1 month ago

“The site is easy enough to use and you do get a delivery organised at the end of the process. However, due to the number of suppliers using the site you do feel like you are getting spammed by the number of email quotations you get. Some suppliers send an email to tell you they will be quoting and then another with the quotation. Others will quote you an initial price, usually very high, then they might change it 3, 4 or even 5 times. It might be a better solution for the requester to receive a single email with all the quoted prices in, like a compiled email, rather then an email after every submittal. I would use the site again now that I am aware of how it works.”

Posted 1 month ago

“Needed a shepherd's hut moved. Got a quote quickly agreed price agreed a place to meet. He was there early. When we got to the hut it was loaded inside 10 mins. We went to customers house in a narrow. The driver demonstrated great skill to lower the hut and help us manoeuvre the hut up a severe slope into the customers drive. Great service from a very skilled and well equipped operative”

Posted 1 month ago

“Ist das 1. Mal gewesen, dass ich über shiply, eine Spedition gesucht habe. Die Angebote kamen rucki-zucki😁. Innerhalb von 4 Tagen, erfolgte die Abholung u. Anlieferung - echt fix☺️. Bin über die Abholung u. Anlieferung gut informiert gewesen. Der Fahrer war super nett🤗. Kann ich nur weiterempfehlen😌🤗”

Posted 1 month ago

“Efficient and reasonable. Will be using this website again.”

Posted 1 month ago

Shiply is rated 4.60 based on 29,853 reviews