Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,761 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,761 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good and fast response. I found an offert very soon. Good communication.”

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Posted 11 months ago

“The communication was excellent . The driver was contacting me every time. When the driver arrived to pick my car up the engine didn’t start & the driver jumped the car battery & made it start. Very friendly, courteous & nice. I highly recommend it. Thank you so much to bring my car home. I really appreciate it.”

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Posted 11 months ago

“The driver was on time, communicated frequently along the way! I couldn’t have asked for a better experience!!”

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Posted 11 months ago

“Can’t communicate numbers, makes for a less transparent experience.”

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Posted 11 months ago

“Thank you for a great site.”

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Posted 11 months ago

“its wonderful...”

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Posted 11 months ago

“Ensured job was completed within time frame and was a good communicator between the collection and delivery parties. Items were safely received. Many thanks for a job well done.”

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Posted 11 months ago

“Très pratique”

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Posted 11 months ago

“Sehr zu empfehlen”

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Posted 11 months ago

“sehr gut strukturiert....1 AAA Anbieter Profile....schnell,hilfreich...besten Dank...”

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Posted 11 months ago

“Great coordination and service received:)”

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Posted 11 months ago

“Transporteur ARRAS 62...un monsieur très gentille et un bon vivant. Livraison impeccable et satisfaisant. Je recommande fortement et au plaisir de retravailler avec eux. Un grand merci Didier. Corine et Christian.”

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Posted 11 months ago

“Je recommande vivement”

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Posted 11 months ago

“Very happy with service would book again”

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Posted 11 months ago

“The job was done exactly to plan and to my satisfaction. Great communication between both myself and the vendor I bought the car from. Delivered to me when it was promised. I cannot fault Kris.”

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Posted 11 months ago

“For a legitimate business providing a legitimate service, they sure do take advantage of people. Not just the folks looking for a shipper, but more so to the shipping companies themselves. I assumed the deposit to secure the transport company and accept contract, was just that, a deposit in good faith to the transport company. Remaining balance due at delivery. I also assumed the $150.00 service fee was for using the Shipley web based services. I had no issue paying it. Until I found out the deposit is the amount Shipley upcharges to the quote from the shipper/broker. Save yourself 20-25% and search out shipping companies yourself, then contact them directly. I completely understand everyone has to make a dollar, but to gouge the customers, not be truthful about charges is just shady business practice. As well as taking money out of the shippers pocket by forcing them to bid so low they barely break even due to Shipley's upcharging practices.”

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Posted 11 months ago

Hi, Thank you for your feedback, and I apologise for any confusion regarding our pricing. To clarify: the deposit paid when booking goes to Shiply as a service fee, not to the transport provider. This is how we cover platform costs and support. The remaining balance is paid directly to the transporter, as agreed in your quote. We do not mark up or alter transporter quotes — they set their own prices. If a transporter chooses to bid lower, that’s entirely up to them, and they’re aware of the platform fee structure before quoting. We strive to be transparent about our commission structure and understand the importance of clear communication with our users. You can review the Shiply fee structure on our Terms Page (https://www.shiply.com/terms). If you have any further questions or concerns about the commission or any other aspect of our service, please feel free to contact our support team at support@shiply.com. We're here to assist you and provide any information you may need. Kind Regards, Steve

Posted 11 months ago

“Super site, fiable”

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Posted 11 months ago

“Took longer than expected on picking up my vehicle, but overall great job.”

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Posted 11 months ago

“Friendly service with great communication. Would use again.”

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Posted 11 months ago

“Had short pick-up and delivery windows. Dennis was able to accommodate our requirements. Very friendly. Would use again if the need arises”

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Posted 11 months ago

Shiply is rated 4.5 based on 43,761 reviews