Shiply Reviews

Name: Shiply
Address: Shiply,Floor 3, 207 Regent Street, London
Rating: 4.54

4.5 Rating 41,309 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 41,309 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

020 3137 2454

Email:

support@shiply.com

Location:

Shiply,Floor 3, 207 Regent Street
London
W1B 3HH

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Amy Huff

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299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shiply made things very easy!”

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Posted 2 days ago

“Very good job.Thanks.”

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Posted 3 days ago

“Shiply was quick and easy to use and the providers gave very competitive rates.”

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Posted 3 days ago

“A++++++++++++++++++”

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Posted 3 days ago

“Homy is very personal and polite. Progress report every stop along the way. Will use him again for sure.”

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Posted 3 days ago

“Had my rolling chassis transported by Paul of A1 towing this fella goes the extra mile kept me well informed and even helped me get it round the back of my house 10/10”

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Posted 3 days ago

“Muy recomendable”

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Posted 3 days ago

“no contact with customer service. They closed my tickets for 2 weeks with no response. 8 messages and no reply. They can only respond to a negative review.”

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Posted 3 days ago

Hi Miguel, We understand your frustration, and we apologise for any inconvenience caused. Our customer support team is currently experiencing a high volume of inquiries, which may have contributed to the delay in response. Rest assured, we are making every effort to address all inquiries as quickly as possible. We appreciate your patience and understanding during this time. Kind Regards, Anne

Posted 12 hours ago

“Two thumbs up!”

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Posted 3 days ago

“Great service for everyone”

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Posted 3 days ago

“No conocía la plataforma y va muy bien. Solicitas lo que necesitas y te mandas ofertas y eliges la que más te convenga.”

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Posted 3 days ago

“Super pratique. Je recommande”

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Posted 3 days ago

“No puedo más que decir cosas buenas; rapidez en el envío, facilidad en buscar la mejor fecha y horario para la recogida y la entrega, amabilidad, profesionalidad. Un diez para vosotros”

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Posted 3 days ago

“Good price, good communication, efficient organisation of pick-up and delivery. Recommended.”

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Posted 3 days ago

“Worked well for me, a bit pricey, but got me what I needed - when I needed it.”

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Posted 4 days ago

Hi Mark, It's great to hear that Shiply was able to meet your needs and deliver your items when you needed them. The quotes provided by transport providers on Shiply can vary depending on various factors, including the distance, the specific requirements of the job, and market conditions. While Shiply aims to provide a platform for competitive quotes, we understand that prices may not always align with local offers. We value your input and will continue to work towards providing a range of competitive options for our users. If you have any further questions or feedback, please don't hesitate to reach out to our friendly support team at support@shiply.com. Kind Regards, Steve

Posted 3 days ago

“Dominick gets your property safely to your destination at a reasonable cost.”

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Posted 4 days ago

“Shiply was very easy to use and they paired me up with the company Loadquick to tow my 28’ camper 9 hours to our cabin. Communication was very good between load quick, Shipley and the driver and camper got delivered in a timely manner and parked exactly where I wanted it! Driver even managed to get around very very tight corner at the cabin without incident. Great service and money well spent”

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Posted 4 days ago

“Alles gut geklappt!”

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Posted 4 days ago

“Good I like Shipley!!!”

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Posted 4 days ago

“Parfait tout s’est très bien passé”

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Posted 4 days ago

Shiply is rated 4.5 based on 41,309 reviews