Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 42,845 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 42,845 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 12th February 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very fast and effective. No issues whatsoever and very professional.”

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Posted 3 days ago

“Quick communication and plenty of bids to choose from. Would use again.”

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Posted 3 days ago

“Best way to get a deal for your cars transported.”

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Posted 3 days ago

“Keine offizielle Rechnung für die 85 € Anzahlung.”

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Posted 3 days ago

“Very well”

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Posted 3 days ago

“I think some of these guys must be having a laugh, or just quoting ridiculous amounts in the hope that someone accepts quotes so they can cherry pick work. I was quoted £374 to take two fairly small light shallow wall cabinets from North Hampshire to North Wales (which I know would be on a multi-drop.) I could deliver it myself for that AND have a lovely weekend away in Wales in a 4* hotel!”

Helpful Report

Posted 4 days ago

Hi, Thank you for your feedback. We’re glad to hear that you found our service useful, but we understand your concerns about the cost. The quotes provided by transport providers on Shiply can vary depending on various factors, including the distance, the specific requirements of the job, and market conditions. While Shiply aims to provide a platform for competitive quotes, we understand that prices may not always align with local offers. We value your input and will continue to work towards providing a range of competitive options for our users. If you have any further questions or feedback, please don't hesitate to contact our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 3 days ago

“Funktioniert gut”

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Posted 4 days ago

“Very useful and helpful in finding shipper. Variety of quotes.”

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Posted 4 days ago

“Top Transport Lösungen⭐⭐⭐⭐⭐”

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Posted 4 days ago

“These quotes to move one item cost more than the item itself and more than I found ony own.”

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Posted 4 days ago

Hi Ben, Thank you for your feedback. Our platform offers quotes from various providers, and prices can vary based on dimensions, availability, and job specifics. Providing dimensions helps ensure quotes are accurate and reflect the service you need. We appreciate you trying Shiply and hope we can better meet your needs in the future. If you decide to use our service again, contact support@shiply.com for guidance. Kind Regards, John

Posted 3 days ago

“Das Unternehmen ProTransporter24 mit Herrn Vasile kann ich bestens weiterempfehlen. Herr Vasile hat ausgezeichnete Arbeit geleistet! Er war pünktlich, verlässlich, sehr freundlich und hat die Abholung und den Transport schnellstens und sehr gewissenhaft durchgeführt! Herzlichen Dank und großes Lob an diesen fleißigen und bemühten jungen Mann, dessen Hilfe ich jederzeit wieder in Anspruch nehmen werde!”

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Posted 4 days ago

“CS Taylor provided a great service”

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Posted 4 days ago

“Excelente plataforma para conseguir buenos presupuestos y te da la oportunidad de comunicarte directo con el transportista.”

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Posted 4 days ago

“Very responsive with communication when sending information to collect fees for services within minutes but when I requested status of a delivery or other questions it took hours or a couple of days.”

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Posted 4 days ago

Hi Larry, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 3 days ago

“Excellent service!. Marina kept me informed all the way & was collected & delivered in under 48hrs. Would definitely use them again - Thanks!”

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Posted 5 days ago

“Good communication. Timing of pick up and delivery were great. Very professional. We’ll use him again.”

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Posted 5 days ago

“Superb service , highly recommended”

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Posted 5 days ago

“livraison rapide, les tarifs sont intéressants, des professionnels. Chauffeur aimable. A recommander”

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Posted 5 days ago

“I will never use this company again. What a horrible experience. Tried to book a shipment of a single item and accepted a bid. Company said they would schedule within 1-5 days. A week goes by, then two. Never heard from the shipper. Called repeatedly and they never scheduled a pickup. Missed my deadline to ship. Cancelled with that company and tried to book another company with another listing for the same item. Finally accepted a bid. Company lied about the price. They actually did pick the item up, 4.5 hours later than when they told me. Said it would be delivered the next day. Nope. Then they changed it to the following morning. Nope again. Gave another delivery time of 6pm. Nope nope nope. Not sure this is actually going to show up. Oh, and they sent an invoice with a different shipping company name. What is this bogus site and these fraud shippers? Never again. Should have driven my stuff myself. Stay away from Shiply and their carriers.”

Helpful Report

Posted 5 days ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Steve

Posted 3 days ago

“Great communication and price, collection and delivery on time with a friendly professional approach. Bike was well secured during transport. Very happy and easy to recommend.”

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Posted 5 days ago

Shiply is rated 4.5 based on 42,845 reviews