Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 45,191 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 45,191 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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378

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“efficasse OK”

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Posted 4 days ago

“Good application”

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Posted 4 days ago

“Ich kannte Shiply nicht und bin wirklich begeistert über diese Portal und die Abwicklung meines Auftrags.”

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Posted 4 days ago

“All pefect”

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Posted 4 days ago

“Parfait bonne plateforme”

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Posted 5 days ago

“Catalina was very responsive, worked out all the kinks in my pickup, and I was very pleased with the service! Would use her again for sure.”

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Posted 5 days ago

“Thank you James for delivering my Honda! Still looking for my key but ultimately happy in the long run. Thank you again.”

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Posted 5 days ago

“Vous avez exclu de votre plateforme un transporteur très efficace, fiable et sympathique et je ne comprends pas votre démarche. d'où ma note excellente pour le transporteur et ma mauvaise note pour vous. Cela est totalement injustifié car son travail est parfait.”

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Posted 5 days ago

“This company did a great job! Thank you.”

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Posted 5 days ago

“Everthing worked fine”

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Posted 5 days ago

“I am very happy with your service!”

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Posted 6 days ago

“Con el transportista inicial no hice el envío, me abrieron nuevo episodio sin coste”

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Posted 6 days ago

“This company was great to work with. I would highly recommend them. They did everything as agreed to and did not have any surprise pricing increases. Our items arrived in great shape with no damage.”

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Posted 6 days ago

“Great company!”

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Posted 6 days ago

“Super, schneller, unkomplizierte Abwicklung. Musikschrank der 60er wurde Professionell vom Dachboden abgeholt und in den 3. Stock transportiert. Super schnelle Bearbeitung. Innerhalb 1 Woche Bestellung, Abholung und Auslieferung abgeschlossen 😁”

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Posted 6 days ago

“Todo correcto”

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Posted 6 days ago

“Great place to find people to move any goods, equipment or material!”

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Posted 1 week ago

“Shiply is a great platform. Just make sure you ask the right questions.”

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Posted 1 week ago

“Tres bien pour la livraison et transport”

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Posted 1 week ago

“First issue, I was given a final price but had to pay three separate recipients. The driver would only accept cash. AEX was constantly calling or texting me to arrange the pickup, and canceled multiple times. They were very assertive if I was not able to reply to that you text immediately, and interrupted meetings. I expected a covered motorcycle and transport, the driver was never told that information, and my vehicle showed up filthy.”

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Posted 1 week ago

Hi Rick, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 6 days ago

Shiply is rated 4.5 based on 45,191 reviews