Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,276 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,276 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 26th October 2025

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I recently left a negative review because my heirloom piano was damaged. I am now in communication again with heirloom-haulers and if heirloom haulers pays for the damages as promised I will be a happier customer.”

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Posted 3 days ago

“All delivered in good time. Thank you”

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Posted 3 days ago

“Cool!!!!!!”

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Posted 3 days ago

“Hi, Thank you so much for your service i had recently for the car that was delivered to me..The guy Edy from Reliablemst was as an absolute gentleman. Very helpful and kept me updated throughout, and nothing was a problem to him. I would certainly recommend Reliablemst to anyone and would certainly use him again.”

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Posted 3 days ago

“These 2 are amazing. They delivered everything without a scratch. Liz is a wonderful and caring lady. They loaded and unloaded my things, and let me tell you, no one else does that for free. This is the kind if company you want moving your things.”

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Posted 4 days ago

“Tout c'est bien passé donc l'avis est forcément positif,par contre impossible de mettre une photo où une vidéo..”

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Posted 4 days ago

“My camper got there a day early, BUT I was not prepared to pay him and what if I hadn't been here? That worked out OK too. However, there was no communication between me and the driver like was promised. So all is well, but what did I pay a broker $500 for?”

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Posted 4 days ago

“Made bidding out the job pretty painless.”

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Posted 4 days ago

“Shiply is a terrible value and should be avoided at all cost.”

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Posted 4 days ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, John

Posted 3 days ago

“Good service Recommend his job”

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Posted 4 days ago

“Très bon contact, très efficace, je recommande se transporteur”

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Posted 4 days ago

“Communication was EXCELLENT!”

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Posted 4 days ago

“Without knowing what to expect, the company that we were put in touch with through Shiply's platform was very pleasant to work with. Everything was handled quickly, professionaly and we are very happy with our experience.”

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Posted 4 days ago

“Service was good for what we needed.”

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Posted 4 days ago

“Parfait! Je recommande Shiply”

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Posted 5 days ago

“If they did 6 stars I would give them ! What a service from enquiry to delivery outstanding highly recommended very profession on time great comms outstanding service ! 100% will use again Thank you Aaron ! 👏”

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Posted 5 days ago

“Tres bien. Tout s’est tres bien passé.”

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Posted 5 days ago

“Great Partner, thank you”

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Posted 5 days ago

“Very good service, was given a 4 hour time the day prior to pick up. Delivery next day also with a 4 hour time slot.”

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Posted 5 days ago

“I used MFW-trucking to move a Relax the Back recliner lift chair. They were terrific. Great price. Great service. Care with pickup and delivery. I highly recommend this company.”

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Posted 5 days ago

Shiply is rated 4.5 based on 46,276 reviews