Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 42,991 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 42,991 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shiply 5 star review on 22nd February 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Très bon service”

Helpful Report

Posted 7 hours ago

“Très bon site de mise en relation.”

Helpful Report

Posted 7 hours ago

“super à tous les niveaux ,rien à dire .”

Helpful Report

Posted 12 hours ago

“Service a bit expensive”

Helpful Report

Posted 13 hours ago

“Très efficace !”

Helpful Report

Posted 16 hours ago

“WOW! THIS IS REALLY BAD! I already had freight quotes I thought were a little high before contacting Shiply. Every single quote through Shiply was three to four times higher than the highest quote I already had. That's insane. ZERO STARS.”

Helpful Report

Posted 1 day ago

Hi, Thank you for sharing your feedback with us. We're sorry to hear that you found the prices on Shiply to be higher compared to freight quotes. The quotes provided by transport providers on Shiply can vary depending on factors such as distance, the job's specific requirements, and market conditions. While Shiply aims to provide a platform for competitive quotes, we understand that prices may not always align with local offers. We value your input and will continue to work towards providing a range of competitive options for our users. If you have any further questions or feedback, please don't hesitate to reach out to our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 12 hours ago

“Excellent service and great communication all Along the way. I’ve used them several times an I highly recommend!! Driver was so reliable!”

Helpful Report

Posted 1 day ago

“Très bon service, liaison constante avec l'entreprise et le chauffeur. Conscience professionnelle au rendez-vous. Merci Akatrans.”

Helpful Report

Posted 1 day ago

“EZship was anything but ez. They never picked up my order causing it to be cancelled and a 20% restocking fee. They asked for full payment before they would schedule even though I paid my deposit to shiply. They have not communicated and still have my money.”

Helpful Report

Posted 1 day ago

Hi Michael, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 1 day ago

“My trailer arrived ahead of time and in perfect condition. James did a great job, courteous and kept me up to date the entire way. Great job!!!”

Helpful Report

Posted 1 day ago

“Scott Gonzalez help coordinate my shipping need. Very attentive and accommodating will use him in the future. Great guy.”

Helpful Report

Posted 1 day ago

“From the madness that is my brain of getting my first ever quote using shiply, to the constant communication about how it all works, these guys went the extra mile in helping me navigate it all. Even patiently waiting for me to get back to them whilst i sorted my purchase. The arrangement of collection was fantastic and my car doors arrived in perfect condition well within the timeline provided. Highly recommended and extremely grateful. Thank you!”

Helpful Report

Posted 1 day ago

“420 € pour 300 gr de marchandise a transporter sur environ 500 kms... Valeur des 300 grammes.... 130 €... Sauf si les 300 grs ont été pris pour 300 kgs . Ma faute ? Peut-être mais difficile de revoir sa demande.”

Helpful Report

Posted 1 day ago

“Malgré certain avis de nature a semer le doute sur le sérieux, j'ai obtenu des propositions et j'ai fait transporter mon véhicule par un transporteur très bien avec qui j'ai pu négocier le prix.”

Helpful Report

Posted 1 day ago

“Everything was good , top service !!!”

Helpful Report

Posted 1 day ago

“Perfect !!!!!”

Helpful Report

Posted 2 days ago

“Easy to use! Great shipping partner!”

Helpful Report

Posted 2 days ago

“Es hat alles hervorragend funktioniert!”

Helpful Report

Posted 2 days ago

“Gut und günstig”

Helpful Report

Posted 2 days ago

“Pour la prochaine fois, il faut qu'il y ait dees appels video.”

Helpful Report

Posted 2 days ago

Shiply is rated 4.5 based on 42,991 reviews