Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 42,706 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 42,706 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 6th December 2025

395

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Cooker from Dorset to Newcastle under lyme fantastic service great price highly recommended”

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Posted 57 minutes ago

“Kommunikation war sehr gut, Lieferung nach Abholung erfolgte innerhalb einem Tag. Wir werden beim nächsten Mal sicher wieder Shiply anfragen. Wir waren sehr zufrieden.”

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Posted 5 hours ago

“He conocido a un transportista que me ha dejado sin palabras. Se llama Dionisio (Denis) y es una gran persona. No había visto nunca un trabajador de ese calibre, además muy educado y respetuoso.Mi primera experiencia con esta plataforma ha sido fantástica gracias a esta GRAN PERSONA”

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Posted 21 hours ago

“Shiply gave me total control of picking which shipper I wanted to work with in an efficient way.”

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Posted 1 day ago

“Très bien pour trouver un transporteur pour ma voiture”

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Posted 1 day ago

“I was pleased with the shipment even though I received it a few days late.”

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Posted 1 day ago

“If you are looking for someone you can trust to deliver your vehicle on time with zero issues, this is who you should choose. Everything was absolutely perfect! Highly recommend Robert. He communicated well and was professional and kind. He was on time for pick-up and delivery. He communicated with me when I asked questions once he left with the vehicle. I give 10 stars all day! Ask for Robert when you book!”

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Posted 2 days ago

“Alles ok, einfache Bedienung.”

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Posted 2 days ago

“everything perfect”

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Posted 2 days ago

“Super geklappt”

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Posted 2 days ago

“This is the worst service that I have encountered and suggest that you do not sue them. They will not put customers through to the MD and simply apologise for the mess up that they make. Their incompetence and inefficiency defies description. Be careful if daring to use them.”

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Posted 3 days ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 day ago

“Todo genial!”

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Posted 3 days ago

“Impeccable merci”

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Posted 3 days ago

“Good experience. Fast, prompt and perfectly located on delivery.”

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Posted 3 days ago

“Bait and switch. Beware, they didn’t pick up my car within the 4 day window requested. Ended up picking it up 1 week later than the window. Then they delivered it a day after the delivery date. They are not a transport company, they’re just a middleman to an actual transporter. Then when the transporter arrived, he charged me +$200 more than the original agreed upon amount. Do not transport with them, unless you’re okay with a bait and switch”

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Posted 3 days ago

Hi Tommy, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 3 days ago

“£259 upwards quoted for 4 doors to be collected for a 13 mile trip!!! Absolutely ridiculous!!!”

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Posted 3 days ago

Hi, Thank you for your feedback. The quotes provided by transport providers on Shiply can vary depending on various factors, including the distance, the specific requirements of the job, and market conditions. We value your input and will continue to work towards providing a range of competitive options for our users. If you have any further questions or feedback, please don't hesitate to contact our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 3 days ago

“Preciso, garbato e molto professionale! Da ricontattare per future necessità.”

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Posted 3 days ago

“Pick up was quick and professional door to door zero issues”

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Posted 3 days ago

“Easy to use quick results”

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Posted 3 days ago

“Livraison de véhicule réalisé a temps je recommanderais equipe sérieux bonne continuation”

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Posted 3 days ago

Shiply is rated 4.5 based on 42,706 reviews