Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,455 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Schnelle Angebote guter Kontakt”

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Posted 3 minutes ago

“Bravo très professionnel et le chauffeur etait agréable et souriant Je le recommande”

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Posted 51 minutes ago

“Great options and helped me find the perfect fit for my job. Everything went great.”

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Posted 2 hours ago

“Alles klappt gut, bei der Kommunikation tut es vielleicht auch etwas weniger.”

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Posted 3 hours ago

“Excellent”

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Posted 3 hours ago

“NOT FOR SINGLE BOXES! I bet this service is great for bigger jobs with furniture, machinery, or multiple boxes, but if you have just one piece, don't waste your time. Positives: the listing experience was a breeze and many quotes came back quickly and easy to find. The reason I'm writing this review is to spare anyone else the trouble if they're looking to ship a single box. I came to Shiply because I thought UPS was charging an ridiculously high price ($660) to ship a 48x24x21 inch, 79 Lb. box. Expecting to get a lower price, I was surprised to get quotes for double what UPS charges. The lowest quote being $1100. I don't see any advice on the shiply site regarding small items and wish I had spared myself the trouble knowing what I know now.”

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Posted 5 hours ago

“These guys are con artist. You book with this company then communicate with another then pay a different one then a 4th one actually transports your car. They do this on purpose because once you book pick up and delivery will happen whenever they want it to regardless of what you tell them and what gets put on paper. So then when youre not around to inspect the vehicle on delivery you have no recourse for anything that happens stay far away from these guys.”

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Posted 20 hours ago

“Viel zu teuer, deshalb schon fast Glück etwas zu finden.”

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Posted 21 hours ago

“Service rapide et de qualité”

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Posted 23 hours ago

“Great to work with!”

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Posted 1 day ago

“Schnelle Angebote, von unterschiedlichsten Transporteuren mit unterschiedlichen Umgangsformen. Aber man hat ja die Auswahl”

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Posted 1 day ago

“Alles super”

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Posted 1 day ago

“I think it’s a great service!”

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Posted 1 day ago

“Primera vez que utlizo la plataforma y muy contento, seguramente por el transpotista elegido”

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Posted 1 day ago

“Our driver was amazing…super communicative and very careful with our vehicle! I would choose them every time.”

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Posted 1 day ago

“I was very unhappy and confused with the quotes I have received through shiply, many of the companies did a switch and baite scheme. they quoted a lower price then switch to higher price once you start communicating with them. Two different companies did this.”

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Posted 1 day ago

“GeKat82 (1643)Antique Victorian Ebonised Pier Cabinet Glass Display Cabinet. Delivery ID: V3NXQJZ5V Regarding today’s collection. Unfortunately, I had a very upsetting experience with the driver. He was rude and confrontational towards me, complained about having to collect today, and refused to properly cover and protect your item during collection. The item was then left outside on the driveway, and I had to ask neighbours to help me move it back inside. I found the whole interaction very unprofessional and quite intimidating, so I wanted to make you aware immediately. Kind regards, K Response: Everything you say is absolutely a lie!!!!! Our drivers already take item and placed in the van, but you started teaching our drivers how to do their job with your duvet, and was totally rude it not acceptable, ours drivers not a dogs to talk to them like that. Unfortunately, this is a reason why we didn’t complete job. All the best queen K K Response: I completely dispute your version of events. At no point was I abusive towards your drivers. I simply asked for the item to be protected appropriately due to its nature and value. Your driver’s behaviour towards me was unacceptable, intimidating and unprofessional, which is why I have formally reported the incident and noted the vehicle registration number. The item was left outside on the driveway without care or assistance, despite the circumstances. Your message and the way you have addressed me is also highly unprofessional. I will now be taking this matter further through the appropriate channels. Kind regards, K Couldn’t attach photos”

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Posted 2 days ago

“Muy buenos recomendable”

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Posted 2 days ago

“Perfecto todo”

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Posted 2 days ago

“Very poor service done by the removal company. Liquid and paint spilled on the mattress and other furniture on the way. No proper communication from removal people.”

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Posted 2 days ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, John

Posted 2 days ago

Shiply is rated 4.5 based on 43,455 reviews