Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,034 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,034 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Raif kept me informed. We had a slight issue but we're able to figure it out. I will say another company R&L quote on price $366 then I went to book it jumped to $656. Then the next day sent a price ,$408. Again they jumped the price to $708. My pallet was 48"x48"x48" less than 500 lbs. I went with shipfy because the stuck with there price. Raif is a good person”

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Posted 7 hours ago

“They did a great job”

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Posted 9 hours ago

“Pour faire transporter je ne connais pas mieux merci Shipley.👏❣️”

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Posted 10 hours ago

“Shiply kann ich nur empfehlen, wenn man einen unkomplizierten und schnellen Transport benötigt, ist man hier an der richtigen Adresse.”

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Posted 12 hours ago

“Alles top Sehr zufrieden”

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Posted 13 hours ago

“This is the best ever family business I have ever dealt with in my life, they went over and beyond to get my car to my house including using their owns funds to get things done, you will not be disappointed by this company ever”

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Posted 13 hours ago

“Very practical to use, i will definitely use it if need be in future”

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Posted 19 hours ago

“Sehr gut sehr nett”

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Posted 19 hours ago

“Very good service easy to deal with no problems with them.”

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Posted 21 hours ago

“Was very fast”

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Posted 21 hours ago

“Great company will use again.”

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Posted 1 day ago

“Alles sehr gut gelaufen”

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Posted 1 day ago

“Ha sido perfecto”

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Posted 1 day ago

“schnell und gut”

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Posted 1 day ago

“verry good”

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Posted 1 day ago

“Es sehr unkompliziert”

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Posted 1 day ago

“very quick multiple operators to chose from.”

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Posted 2 days ago

“Badly programmed page. Confusing what you have to enter when. Input labels are for weight but the unit label is a length unit. Things pop up and block screen. It is not clear that you can enter all your items later and don't need to do it in the first. Algorithm to detect phone numbers to circumvent is way too sensitive and does not allow you to add sizes. And the design is dated.”

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Posted 2 days ago

Hi, Sorry to hear about your experience. I understand how frustrating it must have been to encounter issues with the page layout, input labels, and messaging restrictions while trying to complete your listing. Your feedback regarding the weight/unit labels, pop-ups blocking the screen, phone number detection, and the overall design is very helpful. Issues like these are important for us to review so we can improve the platform. If you need help with anything else, please don't hesitate to contact our friendly support team at support@shiply.com. Kind Regards, Steve

Posted 1 day ago

“Really easy to use. Listed my job to move 3 pieces of furniture from London to Liverpool. Received several reasonable quotes, picked one and the job was completed within 2 days.”

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Posted 2 days ago

“Fantastic First Class service, car delivered the day after arranging collection. If I ever need to have a car moved again you will be my first choice.”

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Posted 2 days ago

Shiply is rated 4.5 based on 43,034 reviews