Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,440 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,440 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was very unhappy and confused with the quotes I have received through shiply, many of the companies did a switch and baite scheme. they quoted a lower price then switch to higher price once you start communicating with them. Two different companies did this.”

Helpful Report

Posted 1 hour ago

“GeKat82 (1643)Antique Victorian Ebonised Pier Cabinet Glass Display Cabinet. Delivery ID: V3NXQJZ5V Regarding today’s collection. Unfortunately, I had a very upsetting experience with the driver. He was rude and confrontational towards me, complained about having to collect today, and refused to properly cover and protect your item during collection. The item was then left outside on the driveway, and I had to ask neighbours to help me move it back inside. I found the whole interaction very unprofessional and quite intimidating, so I wanted to make you aware immediately. Kind regards, K Response: Everything you say is absolutely a lie!!!!! Our drivers already take item and placed in the van, but you started teaching our drivers how to do their job with your duvet, and was totally rude it not acceptable, ours drivers not a dogs to talk to them like that. Unfortunately, this is a reason why we didn’t complete job. All the best queen K K Response: I completely dispute your version of events. At no point was I abusive towards your drivers. I simply asked for the item to be protected appropriately due to its nature and value. Your driver’s behaviour towards me was unacceptable, intimidating and unprofessional, which is why I have formally reported the incident and noted the vehicle registration number. The item was left outside on the driveway without care or assistance, despite the circumstances. Your message and the way you have addressed me is also highly unprofessional. I will now be taking this matter further through the appropriate channels. Kind regards, K Couldn’t attach photos”

Helpful Report

Posted 6 hours ago

“Muy buenos recomendable”

Helpful Report

Posted 7 hours ago

“Perfecto todo”

Helpful Report

Posted 11 hours ago

“Very poor service done by the removal company. Liquid and paint spilled on the mattress and other furniture on the way. No proper communication from removal people.”

Helpful Report

Posted 11 hours ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, John

Posted 8 hours ago

“Works as it should!!!”

Helpful Report

Posted 11 hours ago

“Absolute pleasure to work with, definitely will recommend”

Helpful Report

Posted 13 hours ago

“Plate-forme pratique et utilisateur efficace”

Helpful Report

Posted 16 hours ago

“Jack got my fifth wheel camper moved over 1200 with no issues. Camper was picked up and delivered as scheduled. They kept me updated throughout the process. Camper is in excellent condition and the driver was very friendly. I would use again.”

Helpful Report

Posted 23 hours ago

“Superb service start to finish from JLR Transport, providing excellent value for money coming in with the most competitive quote. Very responsive to messages, great communication throughout, excellent availability collecting vehicle the very next day and delivering to our location. Making the r tire process very easy and stress free. No hidden costs, outstanding service and would definitely recommend and will use again. Thank you!”

Helpful Report

Posted 23 hours ago

“Der Spediteur war sehr höflich und hilfsbereit. Der Transport (ZZR 600) hat einwandfrei funktioniert, die Kommunikation war schnell und verständlich!!! Vielen Dank”

Helpful Report

Posted 1 day ago

“Hat alles geklappt mit shiply, bin zufrieden”

Helpful Report

Posted 1 day ago

“Have not had a quote since posting Truck sold”

Helpful Report

Posted 1 day ago

Hi, We're sorry to hear you haven't received any quotes yet. This can sometimes be due to the availability of transport providers on your specific route or the details of your listing. We'd recommend reviewing your listing to ensure all information is accurate and complete, as this can help attract more providers. If the issue persists, feel free to reach out to us at support@shiply.com, and we'll do our best to help. Kind Regards, Anne

Posted 8 hours ago

Author didn't leave any comments.

Helpful Report

Posted 2 days ago

“Absolutely fantastic service, polite and keeps updates of collection and delivery times. Highly recommend courtier”

Helpful Report

Posted 2 days ago

“Bestens gelaufen”

Helpful Report

Posted 2 days ago

“It's nice”

Helpful Report

Posted 2 days ago

“toooppppppppp”

Helpful Report

Posted 2 days ago

“Good communication and delivery was good. Would use again”

Helpful Report

Posted 2 days ago

“J'ai découvert une plateforme où les professionnels sont très réactifs et ont répondu à mes attentes.”

Helpful Report

Posted 2 days ago

Shiply is rated 4.5 based on 43,440 reviews