Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,396 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,396 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Service impeccable.”

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Posted 39 minutes ago

“Everything about our experience in having our 42' Jayco Pinnacle shipped to Northern CA from Las Vegas thru Shiply and Roads Captain America was outstanding. From the transition from the Shipley platform to direct contact with transporter, it couldn't have been better. The customer service was great, communication was better than I could have asked for. They were super cooperative and accommodating, the only issues coming from our end, which they promptly and happily helped to resolve. We couldn't be happier! Oh, and our delivery driver nailed placement on his first attempt in a very tight space with no room for error!”

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Posted 13 hours ago

“I entered my information into Shiply's form for a quote and now I have almost 200 emails from companies and that doesn't include the text messages or calls I am also receiving. I will NEVER use Shiply again and would not recommend it to anyone!”

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Posted 19 hours ago

“Superbe plateforme”

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Posted 19 hours ago

“KingDaniel07 Great service and price kept in touch both ways great advert for shiply”

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Posted 23 hours ago

“Process was clean and honest; email correspondence was honest; Received call once the driver was found, and driver met dates, times and delivery safety/ care for the power wheelchair. Had one question, left voice mail. Call was returned withing 5 minutes. I"d use them again. Specific shipper XP-Ship was great.”

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Posted 1 day ago

“No complaints great service”

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Posted 1 day ago

“Roads-Captain-America was awesome, efficient, fast, cost friendly and answered all of my questions and kept me informed. You can trust them and I will trust them for my transportation needs in the future.”

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Posted 1 day ago

“Everything was great! Great service from beginning to end. Professional, prompt, and priced right! James from Arma Express provided excellent service and executed on all aspects of the job. Dan Platt the driver from LS Cross Logistics was professional, prompt and timely. All around great service and I would use and will recommend again! Very satisfied customer! Cliff”

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Posted 1 day ago

“Plateforme bien faite et réponse rapide des prestataires”

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Posted 1 day ago

“Great and simple overview, easy to work with. Perfect first service!”

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Posted 1 day ago

“Shiply is a service that took good care of my items, communicated promptly and followed through on their commitments. The driver that actually moved the dresser and hope chest was exceptional - he was courteous, prompt, helpful and really careful with my family heirlooms. I was so relieved! The items were delivered on time and in perfect condition. Thank you Shiply!”

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Posted 1 day ago

“Awesome company”

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Posted 1 day ago

“The guys were responsive and helpful right from the first message. They gave me one of the best quotes and on the day, nothing was too much trouble. They were respectful, polite and extremely careful with the furniture and the walls whilst moving bulky items. I would definitely recommend them and will use them again if the need arises.”

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Posted 2 days ago

“Ça fonctionne !!”

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Posted 2 days ago

“this is my 2nd shiply experience, both have been executed without any problems. thank you!”

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Posted 2 days ago

“👍 Alles super, wie immer”

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Posted 2 days ago

“Horrible!!! I will never go through this company again, the communication was horrible, the guy art kept saying a certain date for it to be pushed back another week wasn't being honest about having a driver. Sent two different invoices to me and the transport driver, driver was also rude don't go through this company I wouldn't recommend this company”

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Posted 2 days ago

Hi Clarice, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Steve

Posted 2 days ago

“Gutes Portal, aber keine Sendungsnummer. Habe mein Geld von eBay noch nicht erhalten. Ohne Sendungsnummer muss man 2 Wochen auf das Geld bei eBay warten. Das ist ein sehr negativer Aspekt. Daher würde ich nicht nochmal mit shiply versenden.”

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Posted 2 days ago

“Good communication, service performed in a timely manner, driver was very nice and helpful, tranport was quick and smooth.”

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Posted 2 days ago

Shiply is rated 4.5 based on 43,396 reviews