Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,185 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,185 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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400

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy and quick”

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Posted 6 hours ago

“Everything went exactly as promised. Would definitely in use them again!”

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Posted 15 hours ago

“good customer service”

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Posted 23 hours ago

“First time shipping and they made it fairly easy. Thanks everyone who assisted”

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Posted 23 hours ago

“I had two large rugs shipped from South Carolina to Dallas and unfortunately the experience was very disappointing. I was told the driver would arrive for pickup at noon, but he showed up at 10:30 AM with no notice. This left me completely unprepared because no one contacted me to let me know the time had changed. Both rugs were wrapped in plastic at pickup. Delivery was scheduled for Sunday around 2 PM. I messaged the dispatcher multiple times that day to confirm delivery, but no one responded and the rugs never arrived. Later, the driver said they would arrive at 5 AM the next morning. We woke up early and waited, only to receive a text saying the driver overslept and would now arrive at 4:45 PM. That then changed to 6 PM. Then at 3:30 PM he suddenly texted saying he was already on the way, forcing me to rush home again because we were not expecting him at that time. I eventually had to call the dispatcher myself on Monday to explain the situation. When the rugs finally arrived, they were on a completely different truck with a different driver. One of the rugs was barely wrapped and sitting directly on the dirty floor of the truck. The dispatchers did not follow up with me until Thursday. When I explained everything that happened, they asked why I hadn’t contacted them sooner. Frankly, it is not my job to manage their drivers after paying good money for their service. They apologized but blamed the driver they hired. I requested a partial refund or discount due to the experience, and they said they would call me back — which never happened. My advice: be extremely cautious when using this service. I highly recommend taking a photo of the truck’s DOT and MC numbers when your belongings are picked up. Had I not done that, I would not have been able to track down the trucking company owner myself.”

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Posted 23 hours ago

“Very reliable and permanent contact about delivery status via phone and WhatsApp. Very professional transport equipment.”

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Posted 1 day ago

“Worked with Load Masters. Their communication was OUTSTANDING!!! From time my boat was assigned to them until it arrived safely, they were in constant contact updating me on progress and arrival time. HIGHLY RECOMMEND!!!!”

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Posted 1 day ago

“Hat alles problemlos geklappt, habe ein zuverlässiges Unternehmen gefunden.”

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Posted 1 day ago

“Alles zu unserer Zufriedenheit”

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Posted 1 day ago

“It's a reliable platform & useful to put you in touch with removal companies. Their % service cut is high, so the company doesn't get what they quoted, only the balance!”

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Posted 2 days ago

“Die Reviews der anderen Kunden sind sehr hilfreich. Ich habe mir bisher 2x Möbel mit Shiply liefern lassen und war beide Male sehr zufrieden.”

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Posted 2 days ago

“I recommend American Wheels to anyone in need of their services, I had a bad experience with one rogue driver but they were able to resolve the issue even though the driver was reacting negatively towards them. They have a very professional workers. Thank you American wheels.”

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Posted 2 days ago

“Buena, facil”

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Posted 2 days ago

“Alles super”

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Posted 2 days ago

“Gerne wieder”

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Posted 2 days ago

“Fantastic service and a very helpful man.Thanks Pete for all your help I have you now as a contact.Tony F”

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Posted 2 days ago

“Muy buen servicio y de confianza”

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Posted 2 days ago

“Magnífica web y mejores profesionales”

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Posted 3 days ago

“tres bonne transaction”

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Posted 3 days ago

“I used Shiply to ship an heirloom wooden chest from CA to NC. Communication was good- (no auto tracking)- the driver responded when I texted him and the shipper responded quickly. I would use Shiply and this shipper again.”

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Posted 3 days ago

Shiply is rated 4.5 based on 43,185 reviews