Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 42,831 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 42,831 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 1st February 2026

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Booker a car Transfer from Munich to Berlin a week out of the date - immediately got several offers and the actual transfer worked out perfectly.”

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Posted 21 minutes ago

“Our Courier was Shorts and Hamza and his team were very professional collecting a very large sectional sofa, they communicated well and very polite, they were well priced and the whole collection and delivery went very smoothly. I would highly recommend them and would use them again.”

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Posted 1 hour ago

“All great! I have selected Trusted Trans on this platform to move an upright piano for the very affordable price and the service provided by them has been brilliant. Quick, efficient, effective, reliable and the piano was still tuned after the transportation. I strongly suggest this professional and if I'll have some needs in the future, I'll be very glad to use their services.”

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Posted 2 hours ago

“fast service, good price”

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Posted 5 hours ago

“Shiply failed to properly vet its carriers, Stellar Logix disappeared after taking the deposit, and the delivery company repeatedly lied about delivery timelines while breaking every promise made. The car arrived about 10 days late with one key missing, roughly 200 extra miles added, dirtied despite being clean at pickup, and we were forced to pay more than the agreed quote. This entire process was dishonest, unprofessional, and stressful, and I would strongly advise anyone to avoid all companies involved.”

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Posted 8 hours ago

“Super Plattform. Einfache Handhabung. Verlangt aber vom Anbieter relativ hohe Gebühr.”

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Posted 9 hours ago

“Very fast and effective. No issues whatsoever and very professional.”

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Posted 15 hours ago

“Quick communication and plenty of bids to choose from. Would use again.”

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Posted 20 hours ago

“Best way to get a deal for your cars transported.”

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Posted 20 hours ago

“Keine offizielle Rechnung für die 85 € Anzahlung.”

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Posted 21 hours ago

“Very well”

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Posted 23 hours ago

“I think some of these guys must be having a laugh, or just quoting ridiculous amounts in the hope that someone accepts quotes so they can cherry pick work. I was quoted £374 to take two fairly small light shallow wall cabinets from North Hampshire to North Wales (which I know would be on a multi-drop.) I could deliver it myself for that AND have a lovely weekend away in Wales in a 4* hotel!”

Helpful Report

Posted 1 day ago

Hi, Thank you for your feedback. We’re glad to hear that you found our service useful, but we understand your concerns about the cost. The quotes provided by transport providers on Shiply can vary depending on various factors, including the distance, the specific requirements of the job, and market conditions. While Shiply aims to provide a platform for competitive quotes, we understand that prices may not always align with local offers. We value your input and will continue to work towards providing a range of competitive options for our users. If you have any further questions or feedback, please don't hesitate to contact our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 21 hours ago

“Funktioniert gut”

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Posted 1 day ago

“Very useful and helpful in finding shipper. Variety of quotes.”

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Posted 1 day ago

“Top Transport Lösungen⭐⭐⭐⭐⭐”

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Posted 1 day ago

“These quotes to move one item cost more than the item itself and more than I found ony own.”

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Posted 1 day ago

Hi Ben, Thank you for your feedback. Our platform offers quotes from various providers, and prices can vary based on dimensions, availability, and job specifics. Providing dimensions helps ensure quotes are accurate and reflect the service you need. We appreciate you trying Shiply and hope we can better meet your needs in the future. If you decide to use our service again, contact support@shiply.com for guidance. Kind Regards, John

Posted 21 hours ago

“Das Unternehmen ProTransporter24 mit Herrn Vasile kann ich bestens weiterempfehlen. Herr Vasile hat ausgezeichnete Arbeit geleistet! Er war pünktlich, verlässlich, sehr freundlich und hat die Abholung und den Transport schnellstens und sehr gewissenhaft durchgeführt! Herzlichen Dank und großes Lob an diesen fleißigen und bemühten jungen Mann, dessen Hilfe ich jederzeit wieder in Anspruch nehmen werde!”

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Posted 1 day ago

“CS Taylor provided a great service”

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Posted 2 days ago

“Excelente plataforma para conseguir buenos presupuestos y te da la oportunidad de comunicarte directo con el transportista.”

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Posted 2 days ago

“Very responsive with communication when sending information to collect fees for services within minutes but when I requested status of a delivery or other questions it took hours or a couple of days.”

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Posted 2 days ago

Hi Larry, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 21 hours ago

Shiply is rated 4.5 based on 42,831 reviews