Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 42,926 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 42,926 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shiply 5 star review on 22nd February 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great platform to find a shipment.”

Helpful Report

Posted 52 minutes ago

“Good apps”

Helpful Report

Posted 2 hours ago

“Hardly write reviews but decided to do this time . I was looking how to get sofa from London to Yorkshire and I found this website and I choose this company , at first I was so anxious about all the process, thinking of if I get the sofa , what if not and more . But they do what they said and picked sofa from London and delivered to Yorkshire with no problems. So happy about this service and will use again and recommend to my friends and family. Thank you”

Helpful Report

Posted 2 hours ago

“Very convenient way of getting things shipped”

Helpful Report

Posted 3 hours ago

“Highly recommended”

Helpful Report

Posted 6 hours ago

“When I first saw their advert I was keen to use them. I was sent about six quotes from couriers but none of them I was able to find as registered companies with insurance. When I looked at the reviews and saw so many complaints, where apparently Shiply were not prepared to resolve the situation, I could not risk using them. ParcelForce were cheaper, insured and did a very efficient next day delivery. I will always choose a registered company where I have redress if things go wrong. I will not consider Shiply in the future. Terry”

Helpful Report

Posted 10 hours ago

“I In the 6 hours it’s been since I requested a quote from you guys, I’ve had no less than 63 emails from you. I don’t care how good of a company you are, there is no way I’d hire a company that overwhelms you with emails like you do - seriously. I’m sure the only reason you have customers is because you harass people to the point where they’ll do anything to shut you up. It is the most disgusting harassment I’ve seen from any company anywhere - even insurance companies aren’t as bad as you guys are. It’s despicable 🤮 I’m blocking you. Be better”

Helpful Report

Posted 15 hours ago

“Tony was absolutely great he was very professional and delivered my package in a timely manner I highly recommend”

Helpful Report

Posted 17 hours ago

“Customer service what Customer service only buy email an wait six 7hr for a response when you need help no kind of a joke you cant call or live text”

Helpful Report

Posted 20 hours ago

“Der Transport hat sehr gut funktioniert. Leider war der angebotene Preis lediglich ca. 40% der Gesamtkosten.”

Helpful Report

Posted 23 hours ago

“Alles bestens . Pünktlich und Freundlich Kann ich nur weiter empfehlen 👍🏻 Auch die Kommunikation könnte nicht besser sein . Antworten sehr schnell . Sehr Provisionell .”

Helpful Report

Posted 23 hours ago

“We used to use Shiply several times a year. However, the timing of the quotes so close together, and the huge rise in the fees they are wanting makes me think that some sort of AI is helping them, possibly. Anyway, I will not be using Shiply again, cheaper to rent a trailer and go and get the item.”

Helpful Report

Posted 1 day ago

“Perfect handling”

Helpful Report

Posted 1 day ago

“Interessantes und hilfreiches Angebot.”

Helpful Report

Posted 2 days ago

“Customer service was great 5/5 and saved me hours trawling through the internet in search of a driver to pick up a wheelchair, confirm the state and deliver it to me 290km away. I had a number of responders all of whom were suitable with good reviews. 5/5 for customer service and follow up. I was connected to a superb driver who was professional, trustworthy, polite, acted on my behalf and kept to his timeline. Very impressed with the quality of responders and especially Phillipe from the Vendee who I highly recommend 1000%.”

Helpful Report

Posted 2 days ago

“parfait rapidité des réponses .”

Helpful Report

Posted 2 days ago

“jjhbmmbmjkgkgk bgj g”

Helpful Report

Posted 2 days ago

Hi, Thank you for using Shiply. If you need any assistance or have any questions about a booking, please contact support@shiply.com, and our team will be happy to help. Kind Regards, Anne

Posted 2 days ago

“Todo muy bien”

Helpful Report

Posted 2 days ago

“Good western thanks”

Helpful Report

Posted 2 days ago

“Very good service”

Helpful Report

Posted 3 days ago

Shiply is rated 4.5 based on 42,926 reviews