Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,390 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,390 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 6th December 2025

395

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“They were a day late from contract date then showed up in a truck that didnt have a lift as promised. The next day they sent another crew in a transit van when we clearly requested and had been promised at least a 15ft box truck. We had to cancel and go with s reliable LTL company, which saved us $800.”

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Posted 3 hours ago

“Great job. Would use again for sure”

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Posted 4 hours ago

“This company is everything about good service, they answered all my questions and all my concerns. I bought our brand New car in Kentucky and we hired them to bring our dream to New Jersey, they did so perfectly. We just received our car in perfect condition. The driver was so helpful and kind. I am giving you guys Ten stars and big thank you. Happy holidays!”

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Posted 8 hours ago

“Very helpful went over and above”

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Posted 10 hours ago

“Very happy, would recommend use to anyone interested.”

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Posted 13 hours ago

“happy to have chosen them”

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Posted 17 hours ago

“Highly professional Communication, pickup and delivery went petfectly”

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Posted 1 day ago

“Great service. And answer every question you have . Was comfortable dealing with Jason and Jenn . Thank you very much....Rick”

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Posted 1 day ago

“Thank you for your help and good communication”

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Posted 1 day ago

“Easy way to to ship a car.”

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Posted 1 day ago

“Kommunikation über Plattform ist einfach und schnell. Die Abwicklung des Auftrages war sehr einfach. Ich habe eine große Auswahl an Angeboten von unterschiedlichen Dienstleistern bekommen.”

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Posted 1 day ago

“Shiply is very helpful”

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Posted 1 day ago

“Wonderful experience. Very professional and caring driver and mover. Great communications and timely delivery. I am very happy with the whole process.”

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Posted 1 day ago

“Todo ok. Muy recomendable”

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Posted 1 day ago

“Robert had very good communication at all times answering all my questions again thank you so much. Very satisfied with service.”

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Posted 1 day ago

“Einfach und gut”

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Posted 1 day ago

“Arrived in perfect condition!”

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Posted 2 days ago

“Exelent service communication was great bike was well looked after on his van . Five stars will use him again and recommend him to friends”

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Posted 2 days ago

“Shipping #V47J3PRRV. Service is horrible. They bid my shipment at a low price, and after 5+ weeks I finally got a driver to pick up 2004 BMW but they wanted me to raise quote by ~$120. Driver did not have correct equipment to load the bike (after telling my seller that he’s never move a large bike before, only dirt bike) he asked my seller to load the bike. Driver had the wrong ramps and while loading, it cracked the lower fairing. Shiply and driver are blaming the seller and I will be receiving a bike which is damage. They claim “assistance” loading is having the seller load the bike and claim zero responsibility. The shiply agent would not call me or give me a number to call someone. Just kept texting me that it’s the sellers fault and my fault. STAY away from “Shitly”!”

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Posted 2 days ago

Hi Sam, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 15 hours ago

“Very easy to work with. In fact, they were able to ship quicker than I was ready!”

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Posted 2 days ago

Shiply is rated 4.5 based on 46,390 reviews