Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 46,494 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 46,494 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 26th December 2025

396

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I had a very large Bar-B-Q Smoker I needed shipped from across the state. It was too large to go on a lift gate and weighed between 800-900lbs. Shipley gave me access to dozens of shippers, allowing me to find a transport driver with a trailer and a winch, allowing for easy loading/unloading. Great experience!!”

Helpful Report

Posted 1 hour ago

“Shipley obtained multiple quotes. We were contacted promptly after selecting the hauler, Load Makers. Ashton arranged the shipment of our 1990 Toyota SR5 on the first day it was available for shipment. It arrived the following day in great shape. David followed up to make sure all went well.”

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Posted 6 hours ago

“Glad I found this site!”

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Posted 9 hours ago

“Love the concept and competition. Great way to go”

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Posted 15 hours ago

“Alles perfekt und einfach gelaufen 💪🏻”

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Posted 1 day ago

“Awesome!!! I love this site!!”

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Posted 1 day ago

“Got my RV delivery before Christmas during the rush. I Would recommend anyone who needs logistical services to use them. Shout out to Tony for making this happen!”

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Posted 2 days ago

“Delivered to my mom 8 chairs for her birthday Thank you”

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Posted 2 days ago

“Received several bids and chose one. I think Shipley needs to vet the bidders a little better, by making sure they’re easy to get in touch with via phone calls. The only contact I had was when they were 50 minutes away from pick up, and the day it was delivered. They did deliver before Christmas as promised, but lack of communication had me worried that I had been scammed. Would use this company again even though communication was lacking(now I know what to expect).”

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Posted 2 days ago

“Rossignol est un transporteur de parole, fiable et responsable. Il a procédé à un transport très lourd et très délicat avec une totale maîtrise. Je le garde dans le meilleurs artisans et le recommandé déjà autour de moi.”

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Posted 3 days ago

“Good product and service. Prompt customer service and follow through. Met commitments.”

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Posted 3 days ago

“Fast and positive”

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Posted 3 days ago

“Thank you Tony, the delivery was quick and hassle free”

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Posted 3 days ago

“Many offers for shipping. There were several hundred in extra fees when all was said and done, so account for that. I recommend waiting a fee days to get lower offers to offset the fees.”

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Posted 3 days ago

“These guys were AWESOME. I had a tight (less than 3 hours) pickup window and Robert made it happen!!! They actually arrived 30 minutes early. Driver was excellent. Picked up in Vermont and delivered in Florida 48 hrs later... Super grateful to Robert and his team.”

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Posted 3 days ago

“Do not trust this company. They gave me quote but they changed the price later. They kept me waiting for over 10 days and then they did not deliver my car after collecting the fee. I had to cancel after 10 days and reported them.”

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Posted 4 days ago

Hi, I'm truly sorry to hear about the sudden increase in the price you experienced. Please note we do not allow couriers to charge extra on top of the quote you have accepted unless there are additional items, a change of address, or other things that are stated in their Terms and Conditions. The accepted price is what you are expected to pay and no more. If this happens, you have the option not to proceed. If you let us know at support@shiply.com, we can credit your deposit and relist the item/s for you. We're here to assist you, so please feel free to reach out if you have any further concerns. Kind Regards, Megan

Posted 8 hours ago

“No issues. Smooth process. Very communicative.”

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Posted 4 days ago

“Shiply did a bad job, 6 days for payment check. Nowadays a no go. The transport company itself did a great job, so shiply 1 transport company 5 stars.”

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Posted 4 days ago

Hi, Sorry to hear about your experience. I understand how frustrating it can be to wait several days for payment checks to be completed. The payment verification period is in place for security and fraud prevention, but we understand it can feel slow, especially when the transport itself went smoothly. We’re glad to hear the transport company delivered a great service. If you have questions about a specific payment or booking, please email support@shiply.com, and we’ll be happy to look into it for you. Kind Regards, Steve

Posted 8 hours ago

“Delivered ahead of schedule, without issue.”

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Posted 4 days ago

“Wayne was brilliant very accommodating even with my constant pestering and even diagnosed the fault with my car that was being transported to garage Many thanks Wayne 👍”

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Posted 4 days ago

Shiply is rated 4.5 based on 46,494 reviews