Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,672 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,672 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 14th December 2024

343

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time user. Everything went well and I’m very happy.”

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Posted 3 minutes ago

“Took money for deposit and insurance and delivered nothing. We deserve a refund”

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Posted 15 minutes ago

“Great service and fair price. Our antique table was transported from Southern California to cape cod Massachusetts. A 3500 mile trip. No issues whatsoever. Highly recommended clever moving !”

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Posted 5 hours ago

“Excellent!”

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Posted 7 hours ago

“Great service”

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Posted 11 hours ago

“SUPER BIEN MERCI”

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Posted 12 hours ago

“Una plataforma muy útil.”

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Posted 12 hours ago

“Excellent service. Easy to use and good communication. Thank you”

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Posted 12 hours ago

“Easy and reliable way to move your things abroad. I used it for a removal from Stockholm to Vienna. I will use it again”

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Posted 15 hours ago

“Alles super, gerne wieder”

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Posted 18 hours ago

“Received more quotes than I ever expected, and company ratings and reviews helped us make a good choice!”

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Posted 1 day ago

“Very useful solved my shipping drama easily.”

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Posted 1 day ago

“Good price, great service. Thank you”

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Posted 1 day ago

“Great concept to find drivers for shipments and helped me tremendously because I am not often at the address for delivery - so they had to coordinate with my and my daughters availability at pickup and delivery locations. They checked in with me over the period I gave them - so very communicative and helpful.”

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Posted 1 day ago

“¡Funciona de lujo!”

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Posted 1 day ago

“EVERY shipper quoted 10 to 20 higher than normal no rush shipping costs. Shippers quote you an extremely high price hoping you will take that quote. If not, they are happy to haggle knowing already that they could reduce their quote quite a lot while still making a hefty profit. My package ships ftom Europe to US for under $100; but to ship domestically in the US at 2000 miles less travel somehow suddenly costs over $2000 to ship a medium sized box under 20 lbs and not expedited. This service is a joke and should be avoided at all costs. My best advice to you folks (if you really wish to pay more than normal shipping costs, but better any quoted cost) is to let shippers give you a quote, and then contact them directly outside of this website. Act as if you have never had any prior contact with them and ask for a direct quote. It will be cheaper since now the shipper does not have pay "Rip-offly" the fee for making an online connection between yourself and the shipper. Believe me I know what I'm talking about having had 10s of thousands of packages shipped domestically and overseas. Always try USPS, Fedex, UPS, etc. first since they tend to be cheaper and quicker. Again, avoid shipping via contacts from this website. Go directly to the shipper to make a deal!”

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Posted 1 day ago

Hi, Thank you for sharing your feedback with us. Our fee structure is designed to cover the costs of running the platform, ensuring a smooth experience for customers and transport providers. We regularly review our pricing to maintain fairness and competitiveness in the market. The quotes provided by transport providers on Shiply can vary depending on various factors, including the distance, the specific requirements of the job, and market conditions. While Shiply aims to provide a platform for competitive quotes, we understand that prices may not always align with local offers. We value your input and will continue to work towards providing a range of competitive options for our users. If you have any further questions or feedback, please don't hesitate to contact our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 9 hours ago

“Encore merci”

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Posted 1 day ago

“Perfecto,muy recomendable,gracias!”

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Posted 1 day ago

“prise en charge et livraison sans problème”

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Posted 1 day ago

“Rapide, efficace, permet d'avoir de très bons prix pour des transport sur mesure.”

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Posted 1 day ago

Shiply is rated 4.5 based on 43,672 reviews