Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,330 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,330 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great experience!”

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Posted 4 hours ago

“This company recently shipped 22 boxes from CO to MA. Within those boxes were many fragile family heirlooms. They all arrived without a single scratch or crack. Additionally, their communication was top-notch. Delivery driver was friendly and helpful. Definitely recommend!”

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Posted 10 hours ago

“Smooth and reliable service. No complaints jasmine helped me book the shipment and the driver was kind and professional. I couldn't have expected a better experience.”

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Posted 14 hours ago

“Muy buen portal”

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Posted 14 hours ago

“Tenía dudas sobre si confiar mis cosas a este servicio, pero mi experiencia ha sido extremadamente positiva, por lo que lo recomiendo encarecidamente.”

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Posted 15 hours ago

“Ich kannst Shiply vorher nicht. Etwas intransparent war vor der Buchung das Thema Absicherung. Sonst hat die Vermittlung aber gut funktioniert.”

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Posted 1 day ago

“Got car picked up quick and delivered same day good friendly service Will use again”

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Posted 1 day ago

“Great service, will use again”

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Posted 1 day ago

Hi, Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with your chosen transport provider. If you ever need assistance in the future or have any questions, please don't hesitate to email our support team at support@shiply.com. We're here to help! Kind Regards, Steve

Posted 12 hours ago

“Jasmin, Joao, Tony, and Kay; went above and beyond during the whole process. And the communication was consistent and thorough. 10/10 would recommend, they were fast and efficient.”

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Posted 1 day ago

“Easy to use and their clients respond very quickly. I would recommend!”

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Posted 1 day ago

“Die optionale Versicherung, die nochmal die Hälfte des Transportpreises ausmachen würde, ist m. E. freundlich ausgedrückt absolut nicht gerechtfertigt.”

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Posted 1 day ago

“I had several quotes but went with Asl2017. Communication was great. He arrived promptly and loaded my returns with care. I was kept updated throughout even when he was not allowed on the site due to their safety protocols. He went back as promised and sent pictures confirming delivery. Thank you Shiply for facilitating this process. Would definitely use Asl2017 again. A really lovely genuine guy. Thank you ☺️”

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Posted 1 day ago

“Muy practico”

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Posted 1 day ago

“Lift the Mattress from a Flat in Bolton at Second Floor and Deliver to Manchester same day. Polite and helpful, would recommend. Excellent Service, Thanks”

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Posted 1 day ago

“Bmw 545i Merci beaucoup très rapide et tres professionnel merci bon travail.”

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Posted 1 day ago

“Despite some obstacles, Grace stayed on top of things and made sure my vehicle was delivered on time! Great communication with Grace. Would recommend the company and Grace for making sure the car is delivered!”

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Posted 2 days ago

“Shiply were fine matching me up with a courier, but when I contacted them to report items broken in transit and to claim on the additional insurance I had taken, all my emails and attempts at contact were ignored. Use if you must, but pot luck in choosing the right courier and forget trying to claim if anything gets lost or damaged. Really poor customer service.”

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Posted 2 days ago

Hi Paul, I’m sorry to hear about your experience. That is not the level of service we like to see on the platform. We understand how frustrating this must be, especially when dealing with damage and a claim. Our support team has reviewed your case in line with the Shiply Protection Plan terms and has responded with the outcome and explanation. If you have any further questions, please feel free to email our support team at support@shiply.com. Kind Regards, John

Posted 12 hours ago

“Le transport de notre véhicule avec la société Rhône-auto c'est très bien passé. Réactivité, contact, EDL, livraison.”

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Posted 2 days ago

“Très bien”

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Posted 2 days ago

“Elect Couriers collected the garden furniture on time. Ensured it was secured and well protected. Transported it to Edinburgh on time and in immaculate condition. Delighted to have used this company and would be happy to recommend.”

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Posted 2 days ago

Shiply is rated 4.5 based on 43,330 reviews