Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,286 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,286 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great job”

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Posted 3 hours ago

“The company LOAD MASTERS that I chose to ship a truck for me has very friendly and prompt customer service. Would highly recommend and will be using their services again in the future”

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Posted 6 hours ago

“Very friendly and helpful.”

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Posted 6 hours ago

“Shiply gave me 3 quotes in minutes. I accepted one from siriusprojects. Within minutes I received a text from Marcus asking for details. Within an hour or so of him receiving information about my shipment, his courier was picking it up from my home in the USA. Two days later it was delivered in the UK. Excellent service, great communication and a competitive price.”

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Posted 7 hours ago

“One stop shopping for your shipping needs.”

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Posted 9 hours ago

“Generell gut, aber die Gebühren sind relativ hoch.”

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Posted 11 hours ago

“Super gelaufen”

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Posted 12 hours ago

“Several bids with lots of back and forth messages was essential to getting the right quote. Very helpful. After accepting : Prompt pickup. Helped load and unload a heavy, unpalleted load. Delivered and unloaded halfway across country in a couple days.”

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Posted 13 hours ago

“The whole transaction was seamless with live updates at every stage of the transportation process. This was the first time I have used Shiply, and had a delicate piece of bench-testing equipment to be moved. I am really impressed not only with the price, which was much keener than their competitiors (and still had an insurance option) and with the overall service, and highly recommend them.”

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Posted 15 hours ago

“Alles in Ordnung”

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Posted 16 hours ago

“Provides fast and efficient service, good pricing and using well qualified and able transport companies. The whole process was an absolute pleasure to deal with. Thank you. Will definitely use again and recommend to anyone”

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Posted 20 hours ago

“I used Shiply to have a car transported to the garage. Ian Mc Farlane did the job. He arrived on time, was a helpful, and friendly. Ian listened to all my questions and doubts, and answered with patience. He ensured me that my car was safe. It was, as it was delivered safely, without any damage on the day, as promised.”

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Posted 22 hours ago

“I don’t know why you dont notify shippers when I accept their bid Seems you won’t let them know unless I purchase insurance from you when they say fully insured”

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Posted 1 day ago

Hi David, I’m sorry to hear about your experience. That is not the level of service we like to see on the platform. We understand your concern about communication after accepting a quote. Accepting a bid should notify the transport provider, and this is not dependent on purchasing the Protection Plan, which is entirely optional. If you’re experiencing issues with notifications, please email our support team at support@shiply.com, and we can look into this for you. Kind Regards, Megan

Posted 20 hours ago

“Super service”

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Posted 1 day ago

“Merci a l équipe. Réponse active et livraison soignée”

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Posted 1 day ago

“First time using Shiply.com and it won't be the last. Very professional and a fantastic service. Thank you”

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Posted 1 day ago

“sehr praktisch, wenn man nur ein paar Möbelstücke transportieren lassen will”

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Posted 1 day ago

“top top top”

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Posted 1 day ago

“This website is terrible… they bid jobs without knowing if they can do them or not… then they try to find a carrier after the fact..this left us hanging for 10 days during our move.and then still did not pick vehicles up. these are middleman on this site not actual carriers.. they don’t care about you or your cargo.. just getting paid..would never use this site again..”

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Posted 1 day ago

Hi Will, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 20 hours ago

“Sehr zufrieden!”

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Posted 1 day ago

Shiply is rated 4.5 based on 43,286 reviews