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Shiply Reviews

4.63 Rating 23,912 Reviews
93% of reviewers recommend Shiply
Company Reviews
Read Shiply Reviews
78.83%
18851 Reviews
14.20%
3396 Reviews
2.13%
509 Reviews
1.58%
378 Reviews
3.25%
778 Reviews
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Phone:
020 3137 2454

Email:
support@shiply.com

Location:
Shiply,Floor 3, 207 Regent Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Own Driver, Courier
delivery methods
Within 5 Days
average delivery time
Greater than 82%
on-time delivery
95%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Photo Reviews
Lorraine
Verified Reviewer
"Review for Ian & Lou Perfect pick up, Ian & Lou were Very helpful & picked up a very heavy item without any problems. Would use again."
Helpful Report
Posted 2 days ago
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Mich19784
Verified Buyer
"Simple, quick and easy. Just need a printer, prepare your parcels and wait for it to be collected. I did send 19 big items to Spain and arrived within 3 days, even before the date programmed. Once you accept a quote you will be able to talk to the person in charge of your delivery. Mitch, from last minute Parcel, was there all the time for all the questions that I had. Great job! Thank you"
Helpful Report
Posted 2 days ago
Vaug173
Verified Buyer
"Excellent Would recommend"
Helpful Report
Posted 3 days ago
Dave8874
Verified Buyer
"Excellent fast cheap"
Helpful Report
Posted 3 days ago
Paul25591
Verified Buyer
"Excellent service"
Helpful Report
Posted 3 days ago
Anonymous
Verified Buyer
"Easy to find a courier, good courier."
Helpful Report
Posted 3 days ago
Ther1025
Verified Buyer
"Shipley is perfect when you see a sofa on ebay and the listing says pickup only. Like having your own logistics company, whatever needs moving just gets moved... no fuss, no bother."
Helpful Report
Posted 3 days ago
Deni3127
Verified Buyer
"Good website and service. One company that offered delivery had very poor reviews and I wonder why it is still appearing on the site."
Helpful Report
Posted 3 days ago
Cma.3
Verified Buyer
"I think the service was excellent throughout."
Helpful Report
Posted 3 days ago
Anti556
Verified Buyer
"Great service, thank you!"
Helpful Report
Posted 4 days ago
Join100
Verified Buyer
"Very smooth easy transaction."
Helpful Report
Posted 4 days ago
Sand6530
Verified Buyer
"very professional and helpful"
Helpful Report
Posted 4 days ago
Sski3
Verified Buyer
"Simple to use, easy to compare quotes received and useful feedback on associated drivers to help in making the right choice. Would definitely use again."
Helpful Report
Posted 4 days ago
Anonymous
Verified Buyer
"Easy to use and encourages healthy competition for costs."
Helpful Report
Posted 4 days ago
Maur2488
Verified Buyer
"Found it a bit confusing at first with the amount of offers but worked well."
Helpful Report
Posted 4 days ago
Jan.846
Verified Buyer
"Would recommend with out a second thought excellent service"
Helpful Report
Posted 4 days ago
Annf57
Verified Buyer
"Everything went very smoothly."
Helpful Report
Posted 4 days ago
Mcle166
Verified Buyer
"Excellent"
Helpful Report
Posted 4 days ago
Tomr227
Verified Buyer
"Fast. friendly. On time.thanks tom w."
Helpful Report
Posted 4 days ago
Mark Gaddes
Verified Reviewer
"The courier collected the item I had purchased on ebay and then refused to deliver it, unless I paid another £70. Two months later he contacted me to say that he was no longer working for the courier and would I like to collect it, so I drove 70 miles to collect it from a friend of his. He had a Shiply feedback rating in the high nineties, but it transpired that he had recently bought the company - presumably from the guy who had built up that good score. Shiply were not even able to provide me with contact details for the new owner, so I could do nothing about the situation. I have used Shiply several times successfully in the past, but was unlucky this time."
Helpful Report
Posted 4 days ago
Hi Mark,

Thanks for your review.

I am sorry that your initial transport provider let you down.

I am glad that you managed to get it sorted in the end and your item was successfully retrieved.

Thanks for using Shiply.

If there is anything we ca do for you please get in touch.

You can call us on 020 3137 2454 Monday-Friday 9am-6pm, or alternatively send us an email to support@shiply.com.

Kind Regards,
Anne
Posted 4 days ago
Shiply is rated 4.63 based on 23,912 reviews
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