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Shiply Reviews

4.62 Rating 25,702 Reviews
93% of reviewers recommend Shiply
Company Reviews
Read Shiply Reviews
78.70%
20228 Reviews
13.92%
3578 Reviews
2.15%
552 Reviews
1.60%
412 Reviews
3.63%
932 Reviews
Visit Website

Phone:
020 3137 2454

Email:
support@shiply.com

Location:
Shiply,Floor 3, 207 Regent Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Own Driver, Courier
average delivery time
Next Day
on-time delivery
Greater than 91%
accurate and undamaged orders
Greater than 92%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
customer service
4.37 out of 5
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sakl2
Verified Buyer
"Very effect way to find a delivery company."
Helpful Report
Posted 3 hours ago
Visit Website
Alid183
Verified Buyer
"Great communication and excellent service. Did exactly what they said they would do. Recommend 😊"
Helpful Report
Posted 11 hours ago
Anonymous
Verified Buyer
"I think the website has an clear, easy to use layout and is a pleasure to use."
Helpful Report
Posted 18 hours ago
Nasi201
Verified Buyer
"I really liked the easy way I communicated with dirvers"
Helpful Report
Posted 21 hours ago
Anonymous
Unverified Reviewer
"I was not contacted the day before pick up, I sent several messages and telephoned asking for a call back. They turned up at 8.30pm in the evening. Blocked the road , where very unprofessional. The damaged my furniture and oak staircase they where not cared at all . I took photos of the damage and basically not interested. Will definitely not use again or recomend."
Helpful Report
Posted 22 hours ago
Egan48
Verified Buyer
"Shipley do what they say they will!!"
Helpful Report
Posted 23 hours ago
Bail573
Verified Buyer
"Did what they said they would when they said. Excellent, would use them again"
Helpful Report
Posted 1 day ago
Cowd10
Verified Buyer
"Ideal transaction"
Helpful Report
Posted 1 day ago
Nobe25
Verified Buyer
"We have heard nothing since paying our deposit. That was some time ago. Is all in hand?"
Helpful Report
Posted 1 day ago
Jefd3
Verified Buyer
"quick & forthcoming with good choice of quotes..."
Helpful Report
Posted 1 day ago
Anonymous
Verified Buyer
"Good service"
Helpful Report
Posted 1 day ago
Wilk568
Verified Buyer
"I found the website easy to use and received a number of quotes. I would be happy to use Shiply again"
Helpful Report
Posted 1 day ago
D.ba99
Verified Buyer
"Top comms pre delivery, arrived on time in good order with pleasant and polite service. Would use again for sure."
Helpful Report
Posted 1 day ago
Heat1890
Verified Buyer
"Could not recommended more highly. Easy to use and service was brilliant. Purchased a large, awkward size item in Cumbria and it was delivered to Oxford trouble free a few days later."
Helpful Report
Posted 1 day ago
Lesl2584
Verified Buyer
"Extremely good and reliable"
Helpful Report
Posted 1 day ago
David Keizer
Verified Reviewer
"Shipley are the middle man,I had no problem with them. I chose PAUL who trades under ACCREMOVALS. He did a fantastic job. He is mainly a one man band and I did have my doubts that he would be able to handle the big pick up I had but he assured me and he did.He picked it up on time and delivered it on time. What more could you want."
Helpful Report
Posted 1 day ago
Rosi1947
Verified Buyer
"Very good service"
Helpful Report
Posted 1 day ago
Paul137
Verified Buyer
"Pretty straightforward website, several quotes supplied for consideration. Courier very courteous and careful with delivery of my digital piano."
Helpful Report
Posted 1 day ago
Gemm2255
Verified Buyer
"Had the most awful time with ‘Gitaffe Nicole’ from start to finish! Shiply were of no help whatsoever. Will never use again and will tell everyone I can not to either! No protection, AWFUL company!"
Helpful Report
Posted 1 day ago
Hi,

I am sorry to hear that your experience was not a positive one.

Please contact our support team so we can look into these issues for you.

We can be contacted on 020 3137 2454 Monday-Friday 9am-6pm, or alternatively, send us an email to support@shiply.com

Kind Regards,
Anne
Posted 1 day ago
Andy12966
Verified Buyer
"Excellent communication from the outset and accommodative with respect to delivery times. Item arrived in perfect order and all involved were courteous at all times.... All of this with an extremely competitive piece. Great job Shiply."
Helpful Report
Posted 1 day ago
Shiply is rated 4.62 based on 25,702 reviews
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