Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,206 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,206 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Best way to ship small loads. Reasonable cost and excellent service.”

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Posted 6 hours ago

“Devis facile à faire, plusieurs devis reçus .nikel”

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Posted 6 hours ago

“Parfait 👍”

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Posted 6 hours ago

“Perfect everything went fine !”

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Posted 9 hours ago

“Ryan from Ksingh70 was terrific. The price to ship my lamps and tables from Miami to Portland, Maine was reasonable. He picked up on time and kept me abreast of his progress, letting me know when there were unforeseen weather delays and longer wait times at intervening delivery sites. I can't emphasize how valuable this is for a busy person. It allowed me to go out and do things I needed to do, and to plan out my week, instead of just waiting around for him to call with an ETA. He was polite and considerate, and everything arrived in perfect condition. Thanks Ryan! I would recommend him to anyone.”

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Posted 9 hours ago

“I accepted the quote from Good Fellas . I was 100% happy with the handling of a very fragile shipment. Communication excellent from start to finish. Item picked up and delivered within 24 hours in perfect undamaged condition and for a very reasonable price . The staff were all very polite and professional. I highly recommend”

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Posted 11 hours ago

“M e encanta”

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Posted 12 hours ago

“Issue was taken care of. Delivery was to my satisfaction.”

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Posted 21 hours ago

“The service we were going to go with did not work out. The company is reliable and professional. They couldn't accommodate our needs. In the future we will consider using them for our transport needs”

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Posted 23 hours ago

“These guys were great. They quoted a price and stuck to it, which was competitive. They're punctuality communication and honesty was right on target. I give James, five stars for all of the above. Will definitely use Shiply in the future.”

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Posted 1 day ago

“We Had them pick up our trailer from Orlando Fla to Duluth Minnesota arrived on time and in perfect condition thanks to Scarlett and the whole team”

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Posted 1 day ago

“Muy recomendable”

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Posted 1 day ago

“Was sketchy, but had a good experience.”

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Posted 1 day ago

“Did not give competitive price at first, then lowered price when I let them know they were one of the highest quotes I got. Poor attitude, rude representative, (talking to you, Beverly) After I gave the job to someone else, they were just rude. So unprofessional. I wouldn't ship a bicycle with these people!”

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Posted 1 day ago

Hi, I’m sorry to hear about your experience. That is not the level of service we expect on the platform. We understand how frustrating this must have been, especially when communication becomes unprofessional after a job has been awarded elsewhere. Transport providers are expected to remain courteous at all times. If you haven’t already, please consider leaving a review on the provider’s Shiply profile so other users are aware of your experience. If you’d like us to look into this further, please email our support team at support@shiply.com, and we can assist. Kind Regards, Steve

Posted 6 hours ago

“Dismantled and delivered a large corner sofa with no problems. Professional and personable too. Thanks guys”

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Posted 1 day ago

“Excellent”

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Posted 2 days ago

“From start to finish this was a seamless process for me. They said they would come at a certain time and they came. They even notified me an hour before they arrived. They also notified me when the transportation was complete. All in all a great experience and will not hesitate to use again.”

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Posted 2 days ago

“SUPER!!! Ich habe Shiply bereits mehrfach genutzt und angemessene Angebote erhalten. Die Transportunternehmen waren ordentlich, freundlich und verantwortungsvoll.”

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Posted 2 days ago

“I used this company for a move from GA to NY via Shiply, and it was a nightmare. Be very careful: this was a classic bait-and-switch. After paying a booking fee with an agreed-upon remaining balance of $447, the driver demanded $700 for 'extra items'—yet he simultaneously refused to load many of those very same belongings, claiming there was no room. I ended up paying $655 just to get my delivery, which felt like being robbed, especially since I am now in a new state living without my necessities because so much was left behind. The level of service was nonexistent. My stepfather had to pack the entire truck himself because the driver claimed he 'didn't lift anything.' To make matters worse, the driver was dishonest; when he arrived in NY, he claimed he had done all the labor and told me my family was lying. He was unpunctual, inconsistent with his timing, and manipulative about pricing. I paid nearly $200 over my quote for a job that wasn't even half-finished. Save yourself the stress and the money—avoid this mover at all costs.”

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Posted 3 days ago

Hello, I'm truly sorry to hear about the sudden increase in the price you experienced. Please note that we do not permit couriers to charge extra beyond the accepted quote, unless additional items, a change of address, or other conditions specified in their Terms and Conditions apply. The accepted price is what you are expected to pay and no more. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 6 hours ago

“Ryan was very helpful and easy to work with and took great care of our furniture. He placed it where we needed it and cleaned up everything. Would def use him again.”

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Posted 3 days ago

Shiply is rated 4.5 based on 43,206 reviews