Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 42,986 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 42,986 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 22nd February 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“WOW! THIS IS REALLY BAD! I already had freight quotes I thought were a little high before contacting Shiply. Every single quote through Shiply was three to four times higher than the highest quote I already had. That's insane. ZERO STARS.”

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Posted 3 hours ago

“Excellent service and great communication all Along the way. I’ve used them several times an I highly recommend!! Driver was so reliable!”

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Posted 5 hours ago

“Très bon service, liaison constante avec l'entreprise et le chauffeur. Conscience professionnelle au rendez-vous. Merci Akatrans.”

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Posted 7 hours ago

“EZship was anything but ez. They never picked up my order causing it to be cancelled and a 20% restocking fee. They asked for full payment before they would schedule even though I paid my deposit to shiply. They have not communicated and still have my money.”

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Posted 8 hours ago

Hi Michael, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 6 hours ago

“My trailer arrived ahead of time and in perfect condition. James did a great job, courteous and kept me up to date the entire way. Great job!!!”

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Posted 8 hours ago

“Scott Gonzalez help coordinate my shipping need. Very attentive and accommodating will use him in the future. Great guy.”

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Posted 9 hours ago

“From the madness that is my brain of getting my first ever quote using shiply, to the constant communication about how it all works, these guys went the extra mile in helping me navigate it all. Even patiently waiting for me to get back to them whilst i sorted my purchase. The arrangement of collection was fantastic and my car doors arrived in perfect condition well within the timeline provided. Highly recommended and extremely grateful. Thank you!”

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Posted 10 hours ago

“420 € pour 300 gr de marchandise a transporter sur environ 500 kms... Valeur des 300 grammes.... 130 €... Sauf si les 300 grs ont été pris pour 300 kgs . Ma faute ? Peut-être mais difficile de revoir sa demande.”

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Posted 11 hours ago

“Malgré certain avis de nature a semer le doute sur le sérieux, j'ai obtenu des propositions et j'ai fait transporter mon véhicule par un transporteur très bien avec qui j'ai pu négocier le prix.”

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Posted 11 hours ago

“Everything was good , top service !!!”

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Posted 15 hours ago

“Perfect !!!!!”

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Posted 1 day ago

“Easy to use! Great shipping partner!”

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Posted 1 day ago

“Es hat alles hervorragend funktioniert!”

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Posted 1 day ago

“Gut und günstig”

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Posted 1 day ago

“Pour la prochaine fois, il faut qu'il y ait dees appels video.”

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Posted 1 day ago

“Gerne jederzeit wieder!”

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Posted 1 day ago

“All was good”

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Posted 1 day ago

“TOP, gute Kommunikation”

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Posted 1 day ago

“Nada que he cancelado yo, ningun problema p”

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Posted 2 days ago

“Es de gran ayuda para contactar con profesionales. Estoy encantado con este servicio”

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Posted 2 days ago

Shiply is rated 4.5 based on 42,986 reviews