Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,059 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,059 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Sehr gut ! , ohne Einschränkung zu empfehlen !”

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Posted 1 hour ago

“Beste Entscheidung”

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Posted 1 hour ago

“Top Qualität, schnell, zuverlässig”

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Posted 4 hours ago

“Pünktlich, schnell, zuverlässig!”

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Posted 4 hours ago

“Best practice”

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Posted 6 hours ago

“Great communication and service thank you very much . Also I thought the suggestion to deliver in the london area on a Sunday when the traffic isn’t so congested was a good one .”

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Posted 15 hours ago

“Bien organisé et satisfaite”

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Posted 17 hours ago

“Ich habe in kurzer Zeit ein Angebot erhalten. Es ist aber nicht zu dem Transport gekommen, da der Käufer abgesagt hat.”

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Posted 1 day ago

“Lots of quotes, pricey fee on top of the shipper's estimate though”

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Posted 1 day ago

“Very fast delivery!”

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Posted 1 day ago

“Alles Top ....”

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Posted 1 day ago

“Professionnel Excellent”

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Posted 1 day ago

“Good and handy. Rate for platform service not low.”

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Posted 2 days ago

“Excellent communication, very quick to reply, all went very smoothly, polite and very helpful staff delivering our item. Many thanks. Highly recommended.”

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Posted 3 days ago

“Transporter was very helpful and punctual would have no hesitation in using him again 5*****”

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Posted 3 days ago

“The web site is a bit clunky, but overall is works adequately.”

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Posted 3 days ago

“Great process and communication, thank you”

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Posted 3 days ago

“Agreed a price of £241 then charged £291 after if paid the deposit. Wasted my time giving me a terrible run around when they had no intention of charging me the £241 that had been agreed by then in the texts. They ordered me to pay the deposit again confirming the £241 total. Blamed Shiply Shiply blamed them. Basically don't trust them if they quote and subsequently agree a lower price. It's as though they need to start again with a new quote. Shiply did not help either. The van came full for correlation so was difficult for them to squeeze this heavy piece of equipment into the van. Best disappointed after the reported good feedback on line..”

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Posted 3 days ago

Hi, I'm truly sorry to hear about the sudden increase in the price you experienced. Please note we do not allow couriers to charge extra on top of the quote you have accepted unless there are additional items, a change of address, or other things that are stated in their Terms and Conditions. The accepted price is what you are expected to pay and no more. If this happens, you have the option not to proceed. If you let us know at support@shiply.com, we can credit your deposit and relist the item/s for you. We're here to assist you, so please feel free to reach out if you have any further concerns. Kind Regards, Megan

Posted 2 days ago

“tout s'est bien passé”

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Posted 4 days ago

“Service was great 👍”

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Posted 4 days ago

Shiply is rated 4.5 based on 43,059 reviews