Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,049 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,049 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

401

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent communication, very quick to reply, all went very smoothly, polite and very helpful staff delivering our item. Many thanks. Highly recommended.”

Helpful Report

Posted 2 hours ago

“Transporter was very helpful and punctual would have no hesitation in using him again 5*****”

Helpful Report

Posted 3 hours ago

“The web site is a bit clunky, but overall is works adequately.”

Helpful Report

Posted 13 hours ago

“This was the worst experience in shipping.“Pick-up within 4 business days” is not correct at all. Company could not give any specific time or date for vehicle pick-up. The day vehicle was picked up, the transport company arrived outside of business hours. When the transport company arrived to deliver, they were wanting $217 more than the quoted price to release the vehicle. Unable to reach anyone for over an hour. None of this is the main reason for the negative review. Cargo Management requested a copy of the confirmation from Shiply when I first booked. Somehow they used this information to give their self a positive review. Notice how many they have with no comment. They left the review a full week before the vehicle was picked up. This is a shady broker. The transport company they used was actually good. Beware of using a broker.”

Helpful Report

Posted 14 hours ago

“Great process and communication, thank you”

Helpful Report

Posted 18 hours ago

“Agreed a price of £241 then charged £291 after if paid the deposit. Wasted my time giving me a terrible run around when they had no intention of charging me the £241 that had been agreed by then in the texts. They ordered me to pay the deposit again confirming the £241 total. Blamed Shiply Shiply blamed them. Basically don't trust them if they quote and subsequently agree a lower price. It's as though they need to start again with a new quote. Shiply did not help either. The van came full for correlation so was difficult for them to squeeze this heavy piece of equipment into the van. Best disappointed after the reported good feedback on line..”

Helpful Report

Posted 1 day ago

“Was soll das hier ? 400 Euro um eine kleine Werkbank innerhalb Deutschlands per Beiladung. Die Anbieter sind echt unverschämt. Regulärer Speditions Auftrag kostet nicht einmal die Hälfte. Leute Finger weg.”

Helpful Report

Posted 1 day ago

“tout s'est bien passé”

Helpful Report

Posted 1 day ago

“Service was great 👍”

Helpful Report

Posted 1 day ago

“Great guy and really helpful. Turned up on time, helped me move everything quickly and made the whole move a lot less stressful. Friendly and reliable – would definitely use again.”

Helpful Report

Posted 1 day ago

“The process was easy and effective in identifying a suitable transport at a good cost.”

Helpful Report

Posted 1 day ago

“Effective and on time.”

Helpful Report

Posted 1 day ago

“Shiply is the worst ! My experience was beyond the worst. They double billed me, where that came from I have no idea. They did not [pickup my vehicle as agreed to, never told me when if ever. Now I have to try to get my money back. That will be a problem I am sure Do not use Shiply!!”

Helpful Report

Posted 1 day ago

“Excelente, preocupado por el material que transporta, efectivo,serio y amable. Aunque había presupuestos un poco mejores, lo elegi por sus referencias y la verdad es que lo volvería a elegir. Muchas gracias por todo Javier.”

Helpful Report

Posted 1 day ago

“I would strongly advise avoiding Shiply. A friend of mine previously worked with a company called Cargo Management through the platform. Unfortunately, they were unable to complete the delivery, and instead of resolving the issue properly, they submitted a positive feedback review on behalf of my friend without his authorization. My friend later explained that they asked him to share the booking confirmation page, which they then used to post the review themselves. This type of behavior raises serious concerns regarding the authenticity of reviews on the platform. Thankfully, he warned me about his experience beforehand, which is why I ultimately decided not to use Shiply for transporting my car.”

Helpful Report

Posted 1 day ago

“Raif kept me informed. We had a slight issue but we're able to figure it out. I will say another company R&L quote on price $366 then I went to book it jumped to $656. Then the next day sent a price ,$408. Again they jumped the price to $708. My pallet was 48"x48"x48" less than 500 lbs. I went with shipfy because the stuck with there price. Raif is a good person”

Helpful Report

Posted 2 days ago

“They did a great job”

Helpful Report

Posted 2 days ago

“Pour faire transporter je ne connais pas mieux merci Shipley.👏❣️”

Helpful Report

Posted 2 days ago

“Shiply kann ich nur empfehlen, wenn man einen unkomplizierten und schnellen Transport benötigt, ist man hier an der richtigen Adresse.”

Helpful Report

Posted 2 days ago

“Alles top Sehr zufrieden”

Helpful Report

Posted 2 days ago

Shiply is rated 4.5 based on 43,049 reviews