Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 45,962 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 45,962 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 19th September 2025

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Shiply 5 star review on 12th September 2025

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Shiply 5 star review on 10th September 2025

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391

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have used AB Express Trucking several times to move furniture from Houston to Orange Texas while relocating my business. The owner Devone Berry was very professional, respectful, and reliable. I would definitely book services with his company in the future.”

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Posted 6 hours ago

“alles super, wie immer.”

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Posted 14 hours ago

“From scheduling to delivery, it was a flawless transport. Great communication, fair price and great attention was paid to our new old vintage RV”

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Posted 1 day ago

“Superb service from start to finish, helpful and professional service with JB couriers. Considerate and great communication.Thank you John, highly recommend.”

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Posted 1 day ago

“Amazing price very reliable fast delivery knows exactly what he's doing highly recommend took a boat from north wales to Scotland no issue will use again thanks andy amazing job.”

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Posted 1 day ago

“Gute Platform... Immer wieder gerne”

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Posted 1 day ago

“Had a delivery from driver Stefan today. Everything went really well and he arrived in great time. He was really good at keeping me updated and communicating everything I needed to know. I had a direct line to him if I needed to ask a question and everything went super smooth and great. Highly recommended”

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Posted 2 days ago

“Der Transport von meinem Auto verlief letztlich gut und reibungslos. Angenehme Kommunikation. Am Anfang war ich erstmal skeptisch, aber es ging alles gut und preiswert. Danke”

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Posted 2 days ago

“very effective - great service!”

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Posted 2 days ago

“Sunday Deliveries are outstanding in their attention to detail. They have delivered a few items recently for us and am thoroughly impressed by their standards in communication with us and to our customer, timeliness and successful delivery! Highly recommended.”

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Posted 2 days ago

“Poor communication and late delivery.”

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Posted 2 days ago

Hi Tim, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 2 days ago

“Great job Shipl!! Awesome”

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Posted 3 days ago

“Great communication, item arrived safely! Thank you”

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Posted 3 days ago

“Super Website, sofort Angebote und zum guten Preis.”

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Posted 3 days ago

“scooter à descendre vers Marseille de Paris, efficace, ponctuel, très cool, je recommande.”

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Posted 3 days ago

“Ottimo servizio. Dopo neanche 1 ora dall’annuncio, mi ha contattato un autista per concordare il trasferimento di un’automobile.”

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Posted 3 days ago

“Rip off company, actually the bike move cost £90 , Shipley quotes came through ranging from £135 to £290 i picked the £135 but ended up with a bill of over £200 , courier only got The £90. My recommendation would be to source your own courier and don't use Shipley”

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Posted 3 days ago

Hi, I apologise for any confusion regarding the commission charges on Shiply. Shiply operates on a commission-based model, and the deposit is part of the commission charged for providing the platform and support services to customers and transport providers. We aim to be transparent about our commission structure, and we understand the importance of clear communication with our users. You can review the Shiply fee structure on our Terms Page (https://www.shiply.com/terms). If you have any further questions or concerns about the commission or any other aspect of our service, please feel free to contact our support team at support@shiply.com. We're here to assist you and provide any information you may need. Kind Regards, John

Posted 2 days ago

“Thanks for connecting me with Luis. It was a seamless experience”

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Posted 3 days ago

“Ras rapide et efficace”

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Posted 3 days ago

“They were days late, dragged my sofa along the ground on the decorative velvet side and damaged my property on a door handle.”

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Posted 3 days ago

Hi Dee, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, John

Posted 2 days ago

Shiply is rated 4.5 based on 45,962 reviews