Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,000 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,000 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Contact réactif, prix compétitif, sympathique. Respect de ses propositions et des horaires. Tout s’est passé impeccablement et de façon fluide. Voiture reçue sans souci, et très satisfaite de mon transfert. Je recommande vivement.”

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Posted 22 minutes ago

“Buen servicio”

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Posted 1 hour ago

“Très bien.”

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Posted 4 hours ago

“Good portal to find a good, fast and professional carrier for a good price.”

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Posted 4 hours ago

“Thank you for your job”

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Posted 7 hours ago

“Todo correcto”

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Posted 7 hours ago

“Every thing was ok for the délibéré after différents difficulties of health !!! But Now all is ok !!!”

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Posted 8 hours ago

“Everything ok”

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Posted 11 hours ago

“Schnell und unkompliziert perfekt 👍👍”

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Posted 12 hours ago

“Très bon service”

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Posted 1 day ago

“Très bon site de mise en relation.”

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Posted 1 day ago

“super à tous les niveaux ,rien à dire .”

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Posted 1 day ago

“Service a bit expensive”

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Posted 1 day ago

“Très efficace !”

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Posted 1 day ago

“WOW! THIS IS REALLY BAD! I already had freight quotes I thought were a little high before contacting Shiply. Every single quote through Shiply was three to four times higher than the highest quote I already had. That's insane. ZERO STARS.”

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Posted 2 days ago

Hi, Thank you for sharing your feedback with us. We're sorry to hear that you found the prices on Shiply to be higher compared to freight quotes. The quotes provided by transport providers on Shiply can vary depending on factors such as distance, the job's specific requirements, and market conditions. While Shiply aims to provide a platform for competitive quotes, we understand that prices may not always align with local offers. We value your input and will continue to work towards providing a range of competitive options for our users. If you have any further questions or feedback, please don't hesitate to reach out to our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 day ago

“Excellent service and great communication all Along the way. I’ve used them several times an I highly recommend!! Driver was so reliable!”

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Posted 2 days ago

“Très bon service, liaison constante avec l'entreprise et le chauffeur. Conscience professionnelle au rendez-vous. Merci Akatrans.”

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Posted 2 days ago

“EZship was anything but ez. They never picked up my order causing it to be cancelled and a 20% restocking fee. They asked for full payment before they would schedule even though I paid my deposit to shiply. They have not communicated and still have my money.”

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Posted 2 days ago

Hi Michael, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Anne

Posted 2 days ago

“My trailer arrived ahead of time and in perfect condition. James did a great job, courteous and kept me up to date the entire way. Great job!!!”

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Posted 2 days ago

“Scott Gonzalez help coordinate my shipping need. Very attentive and accommodating will use him in the future. Great guy.”

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Posted 2 days ago

Shiply is rated 4.5 based on 43,000 reviews