Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 42,700 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 42,700 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Shiply 5 star review on 6th December 2025

395

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I was pleased with the shipment even though I received it a few days late.”

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Posted 12 seconds ago

“If you are looking for someone you can trust to deliver your vehicle on time with zero issues, this is who you should choose. Everything was absolutely perfect! Highly recommend Robert. He communicated well and was professional and kind. He was on time for pick-up and delivery. He communicated with me when I asked questions once he left with the vehicle. I give 10 stars all day! Ask for Robert when you book!”

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Posted 7 hours ago

“Alles ok, einfache Bedienung.”

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Posted 9 hours ago

“everything perfect”

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Posted 9 hours ago

“Super geklappt”

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Posted 1 day ago

“This is the worst service that I have encountered and suggest that you do not sue them. They will not put customers through to the MD and simply apologise for the mess up that they make. Their incompetence and inefficiency defies description. Be careful if daring to use them.”

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Posted 1 day ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 7 hours ago

“Todo genial!”

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Posted 1 day ago

“Impeccable merci”

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Posted 1 day ago

“Good experience. Fast, prompt and perfectly located on delivery.”

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Posted 1 day ago

“Bait and switch. Beware, they didn’t pick up my car within the 4 day window requested. Ended up picking it up 1 week later than the window. Then they delivered it a day after the delivery date. They are not a transport company, they’re just a middleman to an actual transporter. Then when the transporter arrived, he charged me +$200 more than the original agreed upon amount. Do not transport with them, unless you’re okay with a bait and switch”

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Posted 1 day ago

Hi Tommy, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 day ago

“£259 upwards quoted for 4 doors to be collected for a 13 mile trip!!! Absolutely ridiculous!!!”

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Posted 2 days ago

Hi, Thank you for your feedback. The quotes provided by transport providers on Shiply can vary depending on various factors, including the distance, the specific requirements of the job, and market conditions. We value your input and will continue to work towards providing a range of competitive options for our users. If you have any further questions or feedback, please don't hesitate to contact our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 day ago

“Preciso, garbato e molto professionale! Da ricontattare per future necessità.”

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Posted 2 days ago

“Pick up was quick and professional door to door zero issues”

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Posted 2 days ago

“Easy to use quick results”

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Posted 2 days ago

“Livraison de véhicule réalisé a temps je recommanderais equipe sérieux bonne continuation”

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Posted 2 days ago

“Parfait tres utile”

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Posted 2 days ago

“Good and very responsive customer support, even though there were some delays here and there and some misunderstandings considering it was the holiday season it was over all a good experience. Responsive customer service sealed the deal.”

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Posted 2 days ago

“Me ha permitido ponerme en contacto con un buen transportador.”

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Posted 2 days ago

“Parfait pour recevoir plusieurs devis.”

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Posted 2 days ago

“Top platform.”

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Posted 2 days ago

Shiply is rated 4.5 based on 42,700 reviews