Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 42,919 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 42,919 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Shiply made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shiply 5 star review on 22nd February 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Tony was absolutely great he was very professional and delivered my package in a timely manner I highly recommend”

Helpful Report

Posted 30 minutes ago

“Customer service what Customer service only buy email an wait six 7hr for a response when you need help no kind of a joke you cant call or live text”

Helpful Report

Posted 3 hours ago

“Der Transport hat sehr gut funktioniert. Leider war der angebotene Preis lediglich ca. 40% der Gesamtkosten.”

Helpful Report

Posted 6 hours ago

“Alles bestens . Pünktlich und Freundlich Kann ich nur weiter empfehlen 👍🏻 Auch die Kommunikation könnte nicht besser sein . Antworten sehr schnell . Sehr Provisionell .”

Helpful Report

Posted 6 hours ago

“We used to use Shiply several times a year. However, the timing of the quotes so close together, and the huge rise in the fees they are wanting makes me think that some sort of AI is helping them, possibly. Anyway, I will not be using Shiply again, cheaper to rent a trailer and go and get the item.”

Helpful Report

Posted 11 hours ago

“Perfect handling”

Helpful Report

Posted 1 day ago

“Interessantes und hilfreiches Angebot.”

Helpful Report

Posted 1 day ago

“Customer service was great 5/5 and saved me hours trawling through the internet in search of a driver to pick up a wheelchair, confirm the state and deliver it to me 290km away. I had a number of responders all of whom were suitable with good reviews. 5/5 for customer service and follow up. I was connected to a superb driver who was professional, trustworthy, polite, acted on my behalf and kept to his timeline. Very impressed with the quality of responders and especially Phillipe from the Vendee who I highly recommend 1000%.”

Helpful Report

Posted 1 day ago

“parfait rapidité des réponses .”

Helpful Report

Posted 1 day ago

“jjhbmmbmjkgkgk bgj g”

Helpful Report

Posted 1 day ago

Hi, Thank you for using Shiply. If you need any assistance or have any questions about a booking, please contact support@shiply.com, and our team will be happy to help. Kind Regards, Anne

Posted 1 day ago

“Todo muy bien”

Helpful Report

Posted 2 days ago

“Good western thanks”

Helpful Report

Posted 2 days ago

“Very good service”

Helpful Report

Posted 2 days ago

“I am pleased to share my exceptional experience with Capstone Contracts, LLC (Aarone's) service. From the outset, his professionalism, efficiency, and attention to detail were evident. My shipment was handled with care, and the delivery team ensured that it arrived promptly and in excellent condition. I confidently award Capstone (Aarone) five stars and will not hesitate to use their services again.”

Helpful Report

Posted 2 days ago

“Very helpful couple who delivered by bed. Very keen to help unload it in the right place. Great company.”

Helpful Report

Posted 2 days ago

“Very good service, on time pickup and delivery, I recommend and thank you”

Helpful Report

Posted 2 days ago

“Very good service, on time pickup and delivery, I recommend and thank you”

Helpful Report

Posted 2 days ago

“Dave at DHE was absolutely amazing. Responsive, helpful and fantastic at his job. He seemed as excited as I was to find that my deceased father's little Panda started straight up after sitting for over two years! Great service and an all round nice bloke! 5*”

Helpful Report

Posted 2 days ago

“Es lief alles ohne Komplikationen ab, so wie vereinbart. Bei der Anlieferung meines Autos konnte ich die ganze Zeit sehen, wo sich der Fahrer gerade befindet. Ich bin mit Allem sehr zufrieden.”

Helpful Report

Posted 2 days ago

“Working with Shiply was a good experance. The problem was the seller did not communicate well that they sold items locally before I could arange pickup. Not shippers fault.”

Helpful Report

Posted 2 days ago

Shiply is rated 4.5 based on 42,919 reviews