Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,316 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,316 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Shiply 5 star review on 19th August 2026

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Here is my experience with Shiply and Quickolog. I received dozens of quotes, chose the provider with near 100% positive reviews. Once I accepted the quote the price went up. Contractor sent me several messages prior to scheduling the shipment. They specific a 1-5 business day scheduling durning which I received a call from someone , not from Quickolog, requesting a confirmation email, of which I never received. He seemed confused said he would try to do more research. I then sent a message to Quickolog for clarification and details- no response. I called the number provided, no response. I emailed Shiply, they opened a ticket and sent an urgent message to Quickolog, but still no response. I informed Shiply via email I was not comfortable working with Quickolog. They went ahead and canceled the order and I began getting quotes again, including one from Quickolog -WTF!. A day later I received a cryptic text message thinking it was s scam I ignored it. Called the origin location a day later and found out the unit was picked up the day before. It arrived that afternoon without any communication. Poor management of brokers, clunky interface, poor/no communication. Shiply please manage your broker network better.”

Helpful Report

Posted 11 months ago

Hi Dennis, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 11 months ago

“""”

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Posted 11 months ago

“Motorrad Transport nach Spanien hat problemlos geklappt.”

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Posted 11 months ago

“Buena página, gran servicio, todo perfecto, muy recomendable”

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Posted 11 months ago

“Very chaotic communication between bidders and myself - support of Shiply was weak!”

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Posted 11 months ago

Hi, Sorry to hear about your experience. I completely understand how frustrating it must have been to deal with confusing communication between providers and to feel unsupported. We always aim to make the process as clear as possible, and our support team is here to step in if communication becomes difficult or unclear. If you’d like help with your listing or have any questions about using the platform, please email us at support@shiply.com and we’ll be happy to assist. Kind Regards, Megan

Posted 11 months ago

“Javi and Liz from Transport N1 were great. Nice young couple doing great service and moved our purchase unscathed from Maine to North Carolina in a quicker than thought timeframe. Highly recommend them. And guys, if you read this - Thank you again!”

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Posted 11 months ago

“Pickup and delivery was faster than sending mail USPS. Great service and communication. I would recommend load-makers for sure. Dispatcher Tony and driver Malcolm were very easy to work with.”

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Posted 11 months ago

“Arranged at short notice. Completed on time on budget. Great service. Can recommend”

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Posted 11 months ago

“I am so happy that I trusted the reviews and went with this company. I was able to get the best deal on shipping my three cars up north. The communication was the best I’ve ever received from a shipping company, everything was handled professionally and efficiently. We will definitely be using them again and we highly recommend this company.”

Shiply 5 star review on 17th September 2025

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Posted 11 months ago

“Worked great. Will use again”

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Posted 11 months ago

“Good and fast shipping Very nice people Thx David!”

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Posted 11 months ago

“Danke. War einfach, schnell und effizient.”

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Posted 11 months ago

“They did a fine job. My equipment was loaded and shipped with no hiccups. John handled it with professionalism. Thanks again.”

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Posted 11 months ago

“It’s hard to keep track of all the quotes and to see which ones you’ve already messaged. However we found a good company to handle our move so it was overall a good experience.”

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Posted 11 months ago

“Good place to deliver”

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Posted 11 months ago

“Good, good…”

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Posted 11 months ago

“I've never had to ship anything like this before. I had several buds and choose the best I thought for the job. I'm very pleased and would recommend anyone using it.”

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Posted 11 months ago

“Simplemente perfecto.”

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Posted 11 months ago

“Great service. Everything ran smoothly and according to plan. Very efficient, kept in touch regularly regarding pickup and delivery. Excellent company, highly recommended.”

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Posted 11 months ago

“It was super easy to work with them. I’ll definitely use them again”

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Posted 11 months ago

Shiply is rated 4.5 based on 44,316 reviews