Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,142 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,142 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Effective online broker to connect consumers to companies that can transport their goods.”

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Posted 2 months ago

“Really pleased with the service. I am however having difficulty leaving a review for our fantastic courier OnlyMotorcycles24. I would 100% recommend them. So very happy!”

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Posted 2 months ago

“Good service and on time delivery. No damage to my car....”

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Posted 2 months ago

“War wirklich ausgesprochen zufrieden mit der Seite - alles hat perfekt geklappt!”

Shiply 5 star review on 14th January 2026

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Posted 2 months ago

“100% satiesfied.”

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Posted 2 months ago

“Excellent transporteur. Je recommande à 1000 %!”

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Posted 2 months ago

“Excellent !”

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Posted 2 months ago

“Very satisfied with the service.”

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Posted 2 months ago

“Very nice job , time punctual and polite”

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Posted 2 months ago

“Easy comunication and perfect service”

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Posted 2 months ago

“I had been communicating with several shipping companies and was waiting for quotes for 3 days. With in 30 minutes after posting with Shiply I had several quotes. I went with Mike from LoadMasters. The next day driver Mitchell Oliver, picked up my UTV and communicated with me constantly until delivery.”

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Posted 2 months ago

“Das zweite Mal .Sehr zufrieden.”

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Posted 2 months ago

“Buena comparativa de precios Buena elección profesional”

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Posted 2 months ago

“easy , quick and stressless”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Delivered in mint condition. Communicated well. Sure nice guy.”

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Posted 2 months ago

“Very easy - no problems.”

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Posted 2 months ago

“Ksingh30 did a marvelous job. Punctual on both ends of the shipment and great customer service. I would hire him again in a heartbeat.”

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Posted 2 months ago

“it was great !”

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Posted 2 months ago

“Many fees”

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Posted 2 months ago

Hi Tony, We appreciate your feedback, and I understand your concerns regarding the fees on Shiply. While we strive to provide a platform that connects customers and transport providers efficiently, it's essential to maintain a balance that benefits both parties. Our pricing structure includes fees to support the platform's operations, as well as other costs associated with providing this service. However, your feedback is invaluable in helping us evaluate and adjust our fee structure to ensure it remains fair and competitive. We're always working to improve the user experience and take your feedback seriously. Your feedback will be considered as part of our ongoing efforts to make Shiply a better platform for all users. Thank you for sharing your thoughts, and we hope to continue serving you in the future. Kind Regards, Megan

Posted 2 months ago

Shiply is rated 4.5 based on 43,142 reviews