Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 44,245 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 44,245 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Shiply 5 star review on 19th August 2026

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Alles hat perfekt funktioniert. David war pünktlich, sehr professionell und hat mich während der gesamten Fahrt mit seinem Live-Standort auf dem Laufenden gehalten. Das Fahrzeug wurde wie vereinbart und in einwandfreiem Zustand geliefert. Absolut empfehlenswert!”

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Posted 2 months ago

“DO NOT USE YO TRANSPORT MOTORCYCLES OR ANYTHING YOU VALUE !! My motorcycle was collected from Scotland. Arrived on my driveway driven my and idiot who thought it was a racetrack. On inspection the right have mirror was hanging loose and there was a 1 inch deep scratch on the fuel tank ! I am now battling to get this repaired back to what it was with the so called “ partners” of Shiply. Your system will also not allow pics to upload ! Avoid”

Helpful Report

Posted 2 months ago

Hi, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you need help with other issues, please get in touch with our friendly support team at support@shiply.com. Kind Regards, Anne

Posted 1 month ago

“Service client impeccable, réponse rapide au mail. Une entreprise à du annuler mon trajet et rapidement mon apport à été sécurisé par shiply et transférer pour réserver un nouveau trajet”

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Posted 2 months ago

“this website helped me get a good driver who charged me lesser than other drivers. the driver brought my set of sofas from bradford to london for only £125 . The best deal ever, the delivery was perfect too.”

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Posted 2 months ago

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Posted 2 months ago

“If I could leave zero stars I would. The drivers left the freight in the street because they couldn’t fit it in their truck. After several detailed instructions on what would be required the drivers left claiming that they’d have to reject the pickup. It’s been almost 6 hours and all I’ve gotten is the run around from the company Shiply subbed the service out to.”

Helpful Report

Posted 2 months ago

Hi Henry, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, Megan

Posted 1 month ago

“Was transported with Cidor a car hardtop. Very fast, cheap on price, handled with care in a professional manner, good communication. 5 stars. Thank you guys.”

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Posted 2 months ago

“Liz and Javier did a fine job with my small move. Everything was exactly as expected - no surprises. Liz is incredibly communicative and provided timely updates along the way. They were affordable but really did a high quality job!!”

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Posted 2 months ago

“The company I used through Shiply was let’s do it 20. The service from pick up to delivery was excellent. The men helped carry heavy items into my house. Would recommend this company and use them again.”

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Posted 2 months ago

“Fantastic service with quick communication during delivery. Appreciated the ETA updates and arrival time. Thanks a lot! Looking forward to using your service again. 😊”

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Posted 2 months ago

“Rapided y profesionalidad muy contento con el servicio”

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Posted 2 months ago

“La recherche a permis de trouver le bon transporteur”

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Posted 2 months ago

“Great company fast service very helpful. Pick up on time and even drop off earlier than expected. Would definitely use them.”

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Posted 2 months ago

“Top , Preise service 100%”

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Posted 2 months ago

“Ich hätte es mir denken können. Natürlich muss man eine Anzahlung leisten. Natürlich können die Dienstleiter , die hier vermittelt werden sollen, nicht kommunizieren. Natürlich kostet diese ganze Organisation Nerven. Finger weg ! Besser direkt ein seriöses Transportunternehmen direkt beauftragen.”

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Posted 2 months ago

“so helpfull & it all worked as planned highly recommended many thanks bill”

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Posted 2 months ago

“Gut toll was hier angeboten wird”

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Posted 2 months ago

“not great. deposit should be able to be refunded. not locked up and only used for future deposits”

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Posted 2 months ago

Hi, I apologise for the inconvenience you have experienced regarding the deposit. When a booking is cancelled, our standard practice is to credit the deposit as Shiply credit, which can be used for future services. However, we understand this may not suit your current needs. If you prefer a refund of the deposit instead of Shiply credit, please get in touch with our support team at support@shiply.com with your booking details and request a refund. Our team will review your case and process the refund accordingly. Kind Regards, Anne

Posted 2 months ago

“Sehr gute Vergleich Plattform für Fahrzeugtransporte. Würde ich immer wieder nutzen.”

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Posted 2 months ago

“Merci de m'avoir recommandé Thierry pour la livraison de mon véhicule 👌✨”

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Posted 2 months ago

Shiply is rated 4.5 based on 44,245 reviews